HP ProLiant ML370 Generation 4 Reference And Troubleshooting Manual page 182

182 HP ProLiant ML370 Generation 4 Server Reference and Troubleshooting Guide
Errors occur after a software setting is changed
Action: Check the system logs to determine what changes were made, and then
change settings to the original configuration.
Errors occur after the system software is changed
Action: Change settings to the original configuration. If more than one setting
was changed, change the settings one at a time to isolate the cause of the
problem.
Errors occur after an application is installed
Action:
•
Check the application log and operating system log for entries indicating
why the software failed.
•
Check system settings to determine if they are the cause of the error. You
may need to obtain the settings from the server setup utility and manually set
the software switches. Refer to the application documentation, the vendor
website, or both.
•
Check for overwritten files. Refer to the application documentation to find
out which files are added by the application.
•
Reinstall the application.
•
Be sure you have the most current drivers.
Clustering software
If the server uses cluster software, such as Microsoft® Cluster Server or Novell
Cluster Services, refer to the documentation provided with the application for
cluster troubleshooting information. Check the Microsoft or Novell website for
software troubleshooting information and frequently asked questions.
Run the Cluster Monitor integrated with Insight Manager 7 to collect information
on cluster configurations.