HP ProLiant ML370 Generation 4 Reference And Troubleshooting Manual page 190

190 HP ProLiant ML370 Generation 4 Server Reference and Troubleshooting Guide
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Contents of the following files:
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If HP drivers are installed:
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A list of each third-party hardware component installed, with the firmware
revisions
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A list of each third-party software component installed, with the versions
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A detailed description of the problem and any associated error messages
Novell NetWare operating systems
Collect the following information:
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Whether the operating system was factory installed
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Operating system version number
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Printouts or electronic copies (to e-mail to a support technician) of
AUTOEXEC.NCF, STARTUP.NCF, and the system directory
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A list of the modules. Use CONLOG.NLM to identify the modules and to
check whether errors occur when the modules attempt to load.
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A list of any SET parameters that are different from the NetWare default
settings
ps -ef
ifconfig -a
chkconfig -list
mount
/var/log/messages
/etc/modules.conf or etc/conf.modules
/etc/lilo.conf or /etc/grub.conf
/etc/fstab
Version of the PSP used
List of drivers from the PSP (/var/log/hppldu.log)