Silencing The Alarm; Service And Support - Eaton Powerware 9140 User Manual

TROUBLESHOOTING

Silencing the Alarm

Before silencing an alarm, check the alarm condition and perform the
applicable action to resolve the condition.
Press any button on the front panel display to silence the alarm. If the
alarm status changes, the alarm beeps again, overriding the previous
alarm silencing.

Service and Support

If you have any questions or problems with the UPS, call your Local
Distributor or the Help Desk at one of the following telephone numbers
and ask for a UPS technical representative.
United States:
Canada:
All other countries:
Please have the following information ready when you call for service:
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If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package
and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in
shipment as a result of improper packaging are not covered under
warranty. A replacement or repair unit will be shipped, freight prepaid for
all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the
Desk
92
EATON Powerware
1-800-356-5737
1-800-461-9166 ext 260
Call your local service representative
Model number
Serial number
Firmware version number
Date of failure or problem
Symptoms of failure or problem
Customer return address and contact information
for the dealer or distributor nearest you.
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9140 UPS (7.5–10 kVA) User's Guide
1-919-870-3149
or
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164201622 Rev A FINAL DRAFT 14-Jul-2006
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