GE Telligence Patient-Staff Communications System Operation Manual page 9

Figure 3: Smart staff/duty station
Table 1 Software available for Telligence systems
Application
PC Assignments
PC Messaging
PC Reporting (ARMS ip)
NetBoard
Telligence Patient-Staff Communication System Operation Manual
Staff members use the patient station call buttons to call the
nursing station or to signal a code blue or staff emergency. Patient
stations have built-in speakers and microphones for two-way voice
communication.
Staff and patient rooms may also be equipped with smart staff/duty
stations like the one shown at left. These devices have call buttons
that allow staff members to signal the nursing station for
assistance, or to signal code blue or staff emergencies. Like patient
stations, staff/duty stations are audio-equipped, supporting two-
way voice communication.
A number of peripheral nonaudio-equipped communication stations
may also be installed. These include code blue stations, staff
emergency stations, lavatory stations and others. Lavatory stations
provide receptacles for pull cords, so that patients can call for help
from the lavatory or shower. Peripheral stations do not support
voice communication.
Finally, patient stations and call stations with equipment receptacles
allow critical equipment to be connected and monitored by the
nurse call system.
Additional equipment
Corridor lights are installed outside patient rooms or at the entrance
to duty areas to show which rooms need assistance. Some models
also sound a buzzer, and most models can flash multiple lights
simultaneously. The flash rate and color can be used to indicate the
call priority, the staff levels whose assistance is needed, and other
information.
Presence stations installed near doorways are used by nursing staff
to register their location as they move about the facility. Presence
stations can also be used to indicate the presence of visitors,
physicians, and so forth.
A computer running Telligence or PC Connect applications may also
be available. Depending on the system components installed at your
facility, you may have access to one or more of the following
software applications:
Description
Used to create shifts, assign pocket pagers to staff members, and assign staff
members to patient beds.
Used for sending text messages to other staff members.
Used for generating reports based on nurse call data, and for maintaining a
permanent record of nurse call activity.
Replaces the whiteboards that were traditionally used to record room
assignments and other patient data.
Chapter 1
General information
3