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GE 4 Series User Manual

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GE Security
www.gesecurity.com
Part Numbers:
600-1021-95R
600-1022-95R
600-1040
600-1042
Concord 4 Series Security Systems
National Security Systems Inc (800)457-1999
466-2183 Rev B
June 2005

user guide

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  Summary of Contents for GE 4 Series

  • Page 1: User Guide

    GE Security www.gesecurity.com Part Numbers: 600-1021-95R 600-1022-95R 600-1040 600-1042 Concord 4 Series Security Systems National Security Systems Inc (800)457-1999 466-2183 Rev B June 2005 user guide...
  • Page 2 4,855,713. Except expressly provided herein, the purchase of this product shall not constitute a license or otherwise provide a right to practice a method covered by any of the identified patents. GE Security hereby grants the purchaser of this product a limited, non-exclusive license to practice the methods patented in the identified patents solely with products manufactured, sold or licensed by GE Security.
  • Page 3: Commands At A Glance

    Commands at a Glance Disarm the system. CODE or 1 Cancel an accidental alarm. Arm to Level 2—STAY.* Arm to Level 3—AWAY.* Send a police alarm. Send an auxiliary alarm. Send a fire alarm. 8573G51A.D Arm system with No Delay.* Arm system for Latchkey.* Bypass a sensor.* Indirectly:...
  • Page 4 Concord 4 Series Security Systems...
  • Page 5: Table Of Contents

    Contents Commands at a Glance - Getting to Know Your Security System Panel ... 1 Touchpads ... 1 Door/Window Sensors ... 1 Motion Sensors ... 1 Environmental Sensors ... 1 Optional System Components ... 1 Communicating with the System Alphanumeric and Fixed Display Touchpads ... 2 Wireless Handheld Touchpad ...
  • Page 6 Checking the Status of Your System ... 11 Short System Status ... 11 Full System Status ... 11 Panic Alarms Fire Panic Alarm ... 12 Lighting During a Fire Panic Alarm ... 12 Police Panic Alarm ... 12 Lighting During a Police Panic Alarm ... 12 Auxiliary Panic Alarm ...
  • Page 7 Example 1 of One Day Rollover ...21 Example 2 of One Day Rollover ...21 Multiple Day Rollover ... 21 Example of Multiple Day Rollover ...21 Attaching Time Schedules ... 21 Time Schedules and Partitions ... 22 Advanced Light Control Controlling Lights By Time Schedule ... 22 Controlling Lights with Sensors ...
  • Page 8 Arming and Disarming Another Partition ... 29 Programming Another Partition ... 29 Arming and Disarming Multiple Partitions at the Same Time ... 29 Notes on Arming/Disarming Multiple Partitions from Alphanumeric and Fixed Display Touchpads ...30 Notes on Arming/Disarming Multiple Partitions from Keychain Touchpads ...30 Macro Keys System Information Viewing the Event Buffer...
  • Page 9 Accidental Smoke and Fire Alarms ... 46 Dialer Abort ... 46 Doors and Delay Time Settings ... 46 System Features... 46 If the Power Goes Out ... 47 No Activity Time ... 47 Resetting the Smoke Detector ... 47 System Information ... 47 Paging ...
  • Page 10 Installation Instructions...
  • Page 11: Getting To Know Your Security System

    • control/monitor the system from on- or off-site using a touchtone phone or via the Internet Concord 4 Series Security Systems S y s t e m i s O K...
  • Page 12: Communicating With The System

    If you would rather use an actual key (Figure 3) to arm and disarm the system, your security dealer can install a special key and keyswitch in your home. S y s t e m i s O K Alphanumeric Fixed Display Figure 2. Touchpads Figure 3. Arm/Disarm Key Wireless Handheld Keychain Concord 4 Series Security Systems...
  • Page 13: Beeps And Leds- How Your System Talks To You

    Your system can dial the phone numbers of five different pagers to notify pager holders of important system events, including: • System disarming • System arming • Trouble conditions • Alarm conditions For more information, see “Notification By Pager”. Concord 4 Series Security Systems System Status Red Armed LED Flashing Flashing Green Ready LED...
  • Page 14: Basic System Operations

    Record these instructions in Appendix A: User Sheets under “Accidental Smoke and Fire Alarms”. Concord 4 Series Security Systems...
  • Page 15: Clearing Alarms And Resetting Smoke Detectors

    • If you have pets, ask your installer if you need pet lenses in your motion detectors. Concord 4 Series Security Systems Fire button(s) for 2 seconds on the nearest touchpad or activate a Do not re-enter the building if sirens stop. The sirens in your system are pro- grammed to stop after a certain amount of time.
  • Page 16: Aborting Accidental Alarms

    2. Enter your Access Code. Touchpads display date and time or programmed text and the sys- system. tem sounds one long beep. To disarm to Level 1—OFF using a keychain touchpad: Press the . Touchpads display “ENTER CODE.” . Touchpads display “ENTER CODE.” Unlock button. Concord 4 Series Security Systems...
  • Page 17: Level 2-Stay

    Return within two minutes and close the door. The system will rearm to 2—STAY. Concord 4 Series Security Systems at any touchpad. Touchpads display, “ENTER CODE.” Lock button once to go from Level 1 to Level 2.
  • Page 18: Keychain Touchpad Arming

    Lock button once to arm to Level 2, press it twice for Level 3, or CODE CODE . The system sounds two or three short beeps. . Touchpads display, “ARMED TO STAY NO DELAY” or “ARMED . While the Chime feature is on, Concord 4 Series Security Systems...
  • Page 19: Auto Stay Arming Feature

    2. Arm your system to the desired level. Concord 4 Series Security Systems The system detects that no one opened and closed a delay door within the delay time. It assumes that someone is still inside and arms to 2—STAY to prevent a false alarm.
  • Page 20: Bypassing A Sensor Indirectly

    You cannot turn on a specific light using a keychain touchpad. CODE is labeled Bypass) (Bypass). Touchpads with displays show, “BYPASSED ZONES button once to arm the system and again to bypass open sensors. is labeled Status.) Lights button. + light number. Concord 4 Series Security Systems...
  • Page 21: Basic Output Control

    Panic alarms are easily activated from any touchpad to quickly alert the central monitoring sta- tion to a Fire, Police, or Auxiliary emergency so the correct personnel can be dispatched immedi- Concord 4 Series Security Systems + output number. If the output was already activated, it will is labeled Status.)
  • Page 22: Fire Panic Alarm

    Continuous tone Auxiliary Rapid beeps Fire button(s) for 2 seconds. Police button(s) for 2 seconds. Lock and Unlock buttons together for 2 seconds. Auxiliary button(s) for 2 seconds. Lights and Star buttons together for 2 seconds. Concord 4 Series Security Systems...
  • Page 23: Access Codes

    You cannot enter User Programming with a Regular User code. The Touchpad Tamper Feature The installer can program your system to activate a Police alarm in the case of possible touchpad tampering. Concord 4 Series Security Systems 1234, 1111 2222 , etc.
  • Page 24: Changing Or Erasing User Codes

    + System or Partition Master where nn is the user 00 through 15. , then #. CODE + System or Partition Master where nn is the user 00 through 15. CODE + System or Partition Master Concord 4 Series Security Systems...
  • Page 25: Assigning The System Test Attribute

    2. Press 3. Enter the correct time in 24-hour format (4 digits--see Figure 4), then press the current time is 7:23 a.m., press Concord 4 Series Security Systems where nnn is user 000 through 229. to exit the programming menus.
  • Page 26: Adjusting System Sounds And Touchpad Brightness

    CODE + System or Partition Master . For example, if the current date is to raise the pitch. CODE + System or Partition Master CODE + System or Partition Master Concord 4 Series Security Systems...
  • Page 27: Using The Energy Saver Feature

    The high and low settings you enter do not control heating and cooling systems, but determine the point at which the furnace or air conditioner is activated (see Figure 5). Concord 4 Series Security Systems Medium High...
  • Page 28: Notification By Pager

    Police Panic Phone Test Auxiliary Panic Event Buffer Full Touchpad Low Battery CODE + System or Partition Master Low Level Reports AC Power Failure CPU Low Battery Auto Phone Test CPU Back in Service Phone Failure Concord 4 Series Security Systems...
  • Page 29: Pager Messages

    This number identifies who or what is causing the event. Code 001 — 096 600 — 829 830 — 835 Concord 4 Series Security Systems Event Code Last four digits of central station account number Sensor number or user number Figure 6.
  • Page 30: Account Number In Page

    +# to exclude the day in the schedule. to move to the next day of the week or press once. . The touchpad displays the new stop time. and repeat steps 2–8 to define another to exit the programming menus. Concord 4 Series Security Systems...
  • Page 31: Example 1 Of One Day Rollover

    See “Controlling Outputs By Time Schedule” for information on attaching time schedules to outputs. • See “Schedule Arming” for information on attaching schedules to Arming. Concord 4 Series Security Systems Example 2 Example 1 Figure 8. Time Schedule Rollover Examples...
  • Page 32: Time Schedules And Partitions

    CODE . The touchpad displays “LIGHT n TO Sn x” or “LT n SN x,” (where n is the light Concord 4 Series Security Systems to exit the pro-...
  • Page 33: Installer Programmable Lighting

    System or Partition Master 2. Press 3. The touchpad displays “AWAY.” Concord 4 Series Security Systems until the light number (1–9) you would like to activate appears. to assign another light to a sensor or press CODE until the touchpad displays “ATTACH LIGHTS TO SENSORS”...
  • Page 34: Opening And Closing Reports

    (“ON”) to arm the panel. to make the time schedule inactive. to go to the next time schedule, if needed, and turn the schedule on or off for arming to exit the pro- Concord 4 Series Security Systems...
  • Page 35: What Will The Pager Report

    1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing + System or Partition Master 2. Press Concord 4 Series Security Systems Only , or press the Lock button on a keychain touchpad after arming , or press the Lock button on a keychain touchpad after arming...
  • Page 36: Applying The Latchkey Modifier

    5. ) is pressed after the arming keypress sequence. CODE button when the system is armed to level 3—AWAY. Concord 4 Series Security Systems to exit the pro-...
  • Page 37: Who Can Send A Page

    Feature Turning the Download feature on gives the dealer remote access to your system in order to: • Update your account. Concord 4 Series Security Systems CODE 0620 when the touchpad displays “EXCEPTION OPENING” or until the touchpad displays “EXCEPTION CLOSING” or to assign the time schedule to the event.
  • Page 38: Using A Partitioned System (Concord 4 Systems Only)

    . The dealer will be able to access your system remotely if necessary. . The dealer will not be able to access your system remotely. to exit the programming menus. CODE + System or Partition Master Concord 4 Series Security Systems...
  • Page 39: Arming And Disarming Another Partition

    1. Press 1 on any touchpad assigned to the partitions you want to arm. The display shows “ENTER CODE”. 2. Enter your Access Code. The display shows all the partitions that will be disarmed. Concord 4 Series Security Systems CODE the desired partition number (1 - 6)
  • Page 40: Notes On Arming/Disarming Multiple Partitions From Alphanumeric And Fixed Display Touchpads

    Lock button. Unlock button. Lock button attempting to arm Partitions 1 and 2, a Unlock button a second time (within the five minute protest period) to dis- cancels all alarms in the associated par- Lock Concord 4 Series Security Systems...
  • Page 41: System Information

    • Press the * key to exit Viewing Event History. Concord 4 Series Security Systems to display the system number. For example, “N – nnnnnnn,” or “SYSTEM NUM- to display the system level. For example, “L nnnn,” or “SYSTEM LEVEL nnnn.”...
  • Page 42 Lost Event (buffer overflow) LOST EVENT Main Unit Tamper MAIN UNIT TAMPER Memory Clear MEMORY CLEAR Memory Failure MEMORY FAILURE No Activity Alarm ACTIVITY ALARM Current Display Partition Arming Level Bus Unit Zone Number Source User Concord 4 Series Security Systems...
  • Page 43 Line two of the display also contains “P-C” where P is the previous arming level and C is the current arming level. User information is shown in the following table. U001 - U096 Concord 4 Series Security Systems Current Display...
  • Page 44: Using A Touchtone Phone To Operate Your System

    Source Premise Phone Phone During Conversation Remote Phone Auto Stay Arming Automation Module Keyswitch Arming Zone System Keychain Touchpad Wireless Touchpad Alphanumeric Touchpad Fixed Display Touchpad by the installer. If your prefix has been changed, Concord 4 Series Security Systems...
  • Page 45: How The Panel Answers The Phone

    Touchtone Phone System Operation Phone operation of your system involves 2 steps: Local Phone Access Remote Phone Access Concord 4 Series Security Systems (your designated Phone Command Prefix). CODE . You hear a short status message, such as, “System is OK.”...
  • Page 46: Activating A Police Panic Alarm

    (on-site only) or Wait 5 seconds after picking up a local phone. Output number (1–6) repeatedly, regardless of your phone command prefix key. + Sensor Number CODE even if you Concord 4 Series Security Systems...
  • Page 47: Phone Questions

    MINUTES LEFT.” When less than 5 minutes remain in Test Mode time, the system sounds a short beep every 60 seconds. System test 3. Follow the test procedure for each device as listed in the following table. Concord 4 Series Security Systems . The system responds by returning a dial tone. CODE...
  • Page 48: Phone Communication Test

    SENSOR nn OK Zones nn OK SENSOR nn OK Zones nn OK SENSOR nn OK Zones nn OK SENSOR nn OK POLICE PANIC OK Zones nn OK SENSOR nn OK Zones nn OK SENSOR nn OK Concord 4 Series Security Systems...
  • Page 49: Testing Sirens

    The table on the next page describes the conditions under which trouble beeps occur and when they begin. (These sounds are heard from interior sirens and touchpads if available.) Concord 4 Series Security Systems CODE + System or Partition Master...
  • Page 50: Common Questions And Answers

    Schedules”. • Check the User Sheets in Appendix A to see in which partition the light is set up to be active. for a system status and for clues to the problem. . The system Concord 4 Series Security Systems...
  • Page 51 There is a problem with the power supplied to parts of the system. Call your security dealer for service. BUS FAILURE UNIT NN There is a problem with one of the peripheral devices in your system. Call your security dealer for service. Concord 4 Series Security Systems Trouble Condition...
  • Page 52: Appendix A: User Sheets

    Sensors than will fit on this sheet, make copies of this sheet and keep all the infor- mation together. Sensor Name Concord 4 Series Security Systems Ptn. HW / WL / TP (1-6) (circle one) HW / WL / TP...
  • Page 53: User Codes

    System Master Partition 1 Master Partition 2 Master Partition 3 Master Partition 4 Master Partition 5 Master Partition 6 Master Concord 4 Series Security Systems Code NA (Default: 1234) NA (Default: none) NA (Default: none) NA (Default: none) NA (Default: none)
  • Page 54: Touchpad Information

    Location of TP ¨ ¨ ¨ ¨ Figure 9. Keychain Touchpad 1 Ptn. Status (1-6) Beeps Beeps On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off Concord 4 Series Security Systems...
  • Page 55: Keychain Touchpad 2

    Active for Partition: 1 2 3 4 5 6 • Latchkey User: Y N Keychain Touchpad 4 • Active for Partition: 1 2 3 4 5 6 • Latchkey User: Y N Concord 4 Series Security Systems ¨ ¨ ¨ ¨ Figure 10. Keychain Touchpad 2 ¨ ¨...
  • Page 56: Accidental Smoke And Fire Alarms

    No. If I re-enter the armed premises during the Exit Delay time, it will con- tinue to count down and I must disarm the system. Yes. I can use a key to arm the system. The switch is located: ______________________________________________________________ Ptn. Entry Delay Exit Delay Concord 4 Series Security Systems...
  • Page 57: If The Power Goes Out

    System number System level Software version Concord 4 Series Security Systems No Activity Feature Yes. If there is no activity in my system for ____ hours (1-42, default 24), the system will send a No Activity report to the central station.
  • Page 58: Paging

    Record the house codes for each partition and location of each light below. Partition 1—House Code______ Light Partition 3—House Code______ Light Pagers Partition 2—House Code______ Location of Light Light Partition 4—House Code______ Location of Light Location of Light Concord 4 Series Security Systems...
  • Page 59: Partition 5-House Code

    Partition 5—House Code______ Light Outputs Output Ptn. Energy Saver Ptn. Concord 4 Series Security Systems Location of Light Location Low Temp. High Temp. Setting Setting ° ° _____ _____ ° ° _____ _____ ° ° _____ _____ ° ° _____ _____ °...
  • Page 60: Alarm Sounds And Status Beeps

    1 short, high-pitched beep when a sensor/touchpad tests OK. 1 short, low-pitched beep when a sensor/touchpad fails a test. Contact your dealer for information or service. 1 short beep every minute during the last 5 minutes of sensor test. Alarm Sound Beep Sound Concord 4 Series Security Systems...
  • Page 61: Appendix B: Planning For Emergencies

    Figure 13 is an example of a multi-level floor plan. Use this example as a guide to draw your own floor plan. Concord 4 Series Security Systems Warning!If you arrive at the premises and hear sirens, do not attempt to enter the build-...
  • Page 62: Your Floor Plan

    Show all building levels. Show exits from each room (two exits per room are recommended). Show the location of all security system components. Show the locations of any fire extinguishers. Figure 13. Floor Plan Example Concord 4 Series Security Systems...
  • Page 63: Floor Plan

    Floor Plan Concord 4 Series Security Systems...
  • Page 64: Alarm System Limitations

    If you have any questions about your security system or if it ever needs servicing, please contact your security dealer. Company Name _____________________________ Address ____________________________________ City _______________ State _____ Zip __________ Phone Number (_____) _______________________ Contact Name _______________________________ Warning!Security systems and devices cannot compensate you for life or property losses. Concord 4 Series Security Systems...
  • Page 65: Appendix C: Programming Your System

    To change or assign a user access code: 1. Enter the programming menus by pressing 2. Press Concord 4 Series Security Systems Figure 14. Navigating Menus on Your Touchpad until the touchpad displays “USER CODES,” then press ‚...
  • Page 66: To Change The System Master Code

    “USER 04” or . The deleted code to exit the programming menus. CODE + System or Partition Master CODE + System Master Concord 4 Series Security Systems . For exam- . (You can- . For exam- until the...
  • Page 67: Using Programming Shortcuts

    (Concord 4 systems only) Downloading Touchpad Brightness Volume Voice Chime Concord 4 Series Security Systems to exit the programming menus. # + 9 + CODE Dial the phone number + # + CODE + # + 9 + CODE 9 + CODE...
  • Page 68 * + 064200 + 1(off) or 2(on) + # Sched 1: * + 064201 + 1(off) or 2(on) + # (Continues through Schedule 15) Sched 15: * + 064215 + 1(off) or 2(on) + # Concord 4 Series Security Systems...
  • Page 69 Light 7 Light 8 Light 9 Output 1 Output 2 Concord 4 Series Security Systems Attaching schedules for Light 4 operation: Sched 0: * + 064300 + 1(off) or 2(on) + # Sched 1: * + 064301 + 1(off) or 2(on) + #...
  • Page 70 * + 081 + NN + # (nn = sensor no. to be attached) (Continues through Light 9) Light 9: * + 088 + NN + # (nn = sensor no. to be attached) * + 00 + # Concord 4 Series Security Systems...
  • Page 71 Concord 4 Series Security Systems...
  • Page 72 Concord 4 Series Security Systems...