Troubleshooting Based On Error Display - Epson Stylus PRO 7500 Service Manual

EPSON Stylus Pro 7500

3.2 Troubleshooting Based on Error Display

This printer executes self-diagnosis based on the status detected by each sensor, detects
abnormal states by the results of the self-diagnosis and displays the error status by means of
error messages.
If any error display occurs, check the relevant error items from the panel display list shown
below and take the appropriate action. (refer to the check points and the treatment content
and take measures to correct the trouble.)
For methods of treating errors that require a service man which are not covered in the
"User's Manual" which was supplied with the printer, see the item "Errors That Require a
Service Technician" in 3.3. *1
*1: Errors that Require a Service Man
The necessary error occurrence states for treatment accompanying checks
or replacement of the relevant parts by a service man are shown.
Table 3-1. LCD Panel Error Messages
LCD message
INK OUT Ink End, Wrong Ink Cartridge
INK DRY nn MIN Ink drying
INK LOW Ink low
INK CHARGING
Initial Ink Charge
nnn
LOAD INK
Performing ink cartridge replacement
CARTRIDGE
PRESS PAUSE
Waiting for the paper-initialization trigger
BUTTON
READY Printer is ready
ANABLE TO
Cannot perform test print.
PRINT
PRINTING Printing the current print job.
Troubleshooting
Status Type
Error
Status
Warning
Status
Status
Status
Status
Error
Status
Troubleshooting Based on Error Display
Table 3-1. LCD Panel Error Messages
LCD message
OPTION I/F ERROR Type-B interface error
NO INK
One or more ink cartridges not installed
CARTRIDGE
COVER OPEN The cover is open
TURN PWR OFF
The printer needs to re-initialize.
AND ON
SERVICE REQ.
Fatal error occurred
nnnnnnnn
Initializing printer, initializing paper, charging
WAIT
ink, resting timer IC, or clearing NVRAM
POWER OFF Performing power-off sequence
PAUSE Printer paused
MAINTENANCE Maintenance required (waste ink pad
Refer to
REQ. nnnn replacement)
page
TRANSPORT PREP
Draining transport fluid (100% = end)
nn%
PAPER NOT CUT Paper cut error
80
PAPER NOT
Paper fed at a slant
STRAIGHT
PAPER JAM Paper jam occurred
83
PAPER OUT No paper loaded or roll paper end
The Paper Set Lever was moved to the Released
SECURE PAPER
position during printing and must be returned to
LEVER
the Set position.
Paper is loaded but the Lever is not in the Set
LOAD PAPER
position. Move to the Set position.
85
Paper recognition error or paper feed/exit error
RELOAD PAPER
(cut sheets only)
Revision A
Status Type
Error
Error
Error
Status
Error
Status
Status
Status
Warning
Status
Error
Error
Error
Error
Error
Error
Error
Refer to
page
84
84
82
85
80
82
82
82
81
83
83
78