Error Code/Superficial Phenomenon-Based Troubleshooting - Epson Stylus Photo PX700FW Service Manual

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W

3.7.2 Error Code/Superficial Phenomenon-Based Troubleshooting

This section explains the troubleshooting procedures based on the error codes and
superficial phenomenon.
Error code (LCD Message)/Phenomenon
Communication Error
(The error is indicated with error code on the
fax log.)
Line Busy
No answer
Power fail
706,880-884,F21,F27-F28,F2F,F51,F59
Memory full
871
F60
F61
F62-F63
F64
Cannot receive faxes
TROUBLESHOOTING FAX Troubleshooting (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only)
https://www.manualsbooks.com
Table 3-35. Troubleshooting based on the error code/superficial phenomenon
Description
Communication error
The line is busy.
The other end of the line does not answer.
The other end of the line answered but no answer tone is
detected.
Power failure occurred during sending/receiving/
printing/redialing.
A system error (fax circuit failure) occurs
Out of Memory
Maximum number of files is exceeded
A scanner fatal error occurred
A printer fatal error occurred
Reserved
The memory for printing received image is full
The telephone cable is not connected properly.
The telephone line is not working.
Auto answer is set to " N" .
DRD setting is incorrect.
Calling signal cannot be detected.
◼
� � � �
When an error occurs, it may be displayed on the LCD
�
panel with a message instead of an error code. To check
� � �
the error code, print out a fax log.
� �
◼
If the problem is not solved even after carrying out the
remedy shown in the
to analyze the cause of the error.
Turn off v.34 and try again.
Turn off ECM and try again.
When using xDSL, check the connection from " Line" jack to the fax via the xDSL splitter.
When using TAM, check the connection from " Line" jack to the TAM via the fax.
Check if the telephone line makes any sounds.
Try again later.
Check the number and dial again.
Confirm the PS Board Connector Cable/PS Board is not damaged, and retry.
Replace the Main board with a new one.
Ask the sender to resend the fax in several batches.
• See Table 3-4 " Check point for Fatal error according to each phenomenon (Printer
Mechanism) " (p.58).
• See Table 3-5 " Check point for Fatal error according to each phenomenon (Scanner) "
(p.64).
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Ask the sender to resend the fax in several batches.
Connect the telephone cable properly.
Verify if the phone line works by connecting to a phone to it.
Set to " Y" .
Set the setting to " ALL" and try again. Should other ring patterns be selected, contact the
telephone company.
Contact the telephone company or obtain the fax log for more analysis.
Revision C
, print out a protocol trace
Table 3-35
Remedy
Confidential
86