Service Call - Epson Stylus PRO 7500 Service Manual

EPSON Stylus Pro 7500

1.12.2 Service Call

If an error occurs for which service is required, the message "Service Call nnnnnnnn" is
displayed in the panel LCD and the printer's operation stops. The error code corresponding
to the content of the error that was detected is displayed in the nnnnnnnn portion of the
message.
Table 1-46. Service Call / Error Code List
Error Code
Waste ink pad service life *1
00000100 (Replacement of the specified part and clearing of the counter are
necessary.)
Ink supply tube wear *2
(This is equivalent to using the printer beyond the product's service
00000101
life, so an error is displayed in consideration of damage due to ink
supply tube wear.)
00010000 PF Motor/ encoder check error
00010001 PF Motor / Motor out of synch
00010002 PF Motor / Overcurrent
00010003 PF Motor / In Position Time Out
00010004 CR Motor / Encoder check error
00010005 CR Motor / Motor out of synch
00010006 CR Motor / Overcurrent
00010007 CR Motor / In Position Time Out
00010008 Servo interrupt WD time out error
00010009 System interrupt WD time out error
0001000A CR home position sensor failure
0001000B PF home position sensor failure
0001000C Head slide (SLID) home position sensor failure
0001000D Cover sensor failure (00)
0001000E Cover sensor failure (01)
0001000F CR Motor / PWM output abnormal
00010010 PF Motor / PWM output abnormal
Product Description
Error Content
Maintenance/ Service Calls
Table 1-46. Service Call / Error Code List
Error Code
00020000 NVRAM error
00020001 Internal RAM Check Error
00020002 SRAM Check Error
00020003 DRAM Check Error
0002000B Mail BOX or acquisition failure
10000004 CPU Vector 4 / General improper command issued.
10000006 CPU Vector 6 / Slot improper command
10000006 CPU Vector 9 / CPU address error
1000000A CPU Vector 10 / DMAC / DTC address error
1000000B CPU Vector 11 / WD time out error
100000** CPU Vector 32 ~ 63 Illegal trap
*1:The following parts should be replaced and the relevant service life counter cleared by
"Maintenance Mode 2."
[Parts Needing Replacement]
- Waste ink pad (Left and right)
- F box R
- Pump assembly
- Cap assembly
- Cleaner, head
[Counters to Clear] (Clear them in "Maintenance Mode 2.)
- "Waste Ink Initialization"
- "Cleaning Initialization"
Furthermore, a periodic replacement parts kit containing these parts as a set, "Maintenance
Kit Stylus Pro 7500 (No. 1054038)" is available.
*2:After replacing all the ink tubes (6 tubes) and the CR motor, reset the CR motor counter in
"Maintenance Mode 2."
Revision A
Error Content
56