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Chapter 6: Troubleshooting
Monitor
Your server is running but there is no picture
■
Adjust the brightness and contrast controls to the center position.
■
Make sure that the monitor is plugged in and turned on. If the monitor
is turned on, the power LED should be lit.
■
Check the cable for bent or damaged pins.
■
Connect your monitor to another computer, or connect a monitor that
you know works to your server.
The color is not uniform
Make sure that the monitor warms up for at least 30 minutes before making a
final judgment about color uniformity.
Make sure that:
■
The monitor is not positioned too close to another monitor, electric fan,
or fluorescent light.
■
You demagnetize the screen using the monitor's degauss feature. For more
information on degauss, see the monitor's documentation.
A horizontal line or wire is visible across the monitor screen
The monitor may use thin damper wires, located approximately 1/3 of the way
from the upper and lower screen edges, to stabilize the internal aperture grille.
These wires are most obvious when the monitor displays a white background.
The aperture grille allows more light to pass through the screen for brighter
colors and greater luminescence. The damper wire is a critical part of the overall
monitor design and does not negatively affect the monitor's function.
Power
You press the power button, but the server does not turn on
■
Make sure that both AC power cords are connected to your server and a
wall outlet.
■
If the power LED is green, the server is turned on, but you may not be
seeing an image on the monitor. For monitor troubleshooting, see
"Monitor" on page
142
142.
www.gateway.com
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Table of Contents
Troubleshooting
