Intermec CN2 User Manual page 100

Chapter 5 — Troubleshooting and Maintaining the CN2
Problems With Wireless Connectivity
Problem
A Network Connection icon (
or ) appears on the status bar, but
the host computer is not receiving any
data from the CN2.
When you turn on the CN2 after it
was suspended for a while (10-15
minutes or longer), it can no longer
send or receive messages over the
network.
The CN2 is connected to the Intermec
Application Server or host computer
and you move to a new site to collect
data. A Network Connection icon was
visible but now the no network
connection icon ( ) is visible.
88
Solution
In a UDP Plus network, there may be a problem
with the connection between the Intermec
Application Server and the host computer. Check
with your network administrator or see the user's
manual for the Intermec Application Server.
In a TCP/IP network, there may be a problem with
the connection between the access point and the
host computer. Check with your network
administrator or use your access point user's manual.
The CN2 may not be recognizing the network card.
Turn off the CN2, and then turn it on again.
The host may have deactivated or lost your current
terminal emulation session. In a TCP/IP direct
connect network, you need to turn off the "Keep
Alive" message (if possible) from the host so that the
TCP session is maintained while a CN2 is
suspended.
You may have gone out of range of an access point.
Try moving closer to an access point or to a different
location to re-establish communications. Once you
are in range again, the network connection icon
appears again. Any data you collected while out of
range is transmitted over the network.
CN2 Handheld Computer User's Manual