Diagnostics Mode - SpectraLink NetLink e340 Configuration And Administration Manual

Wireless telephones with session initiation protocol (sip)
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Numbers racing across the handset display indicate AP information is being
obtained. A
Waiting
handset cannot find any APs.
Solving coverage issues
Coverage issues are best resolved by adding and/or relocating APs.
Overlap issues may be resolved by reassigning channels to the APs or by relocating
the APs. See the Troubleshooting section under Access Point Problems for more
information.
8.2

Diagnostics Mode

The
Diagnostics Mode
handset, AP, and infrastructure side equipment, such as proxy server, NetLink SVP
Server, and gateways. Unlike site survey, the
functional code is running, and during a call.
When
Diagnostics Mode
diagnostic screens any time it is active (in a call).
The display of information is instigated by pressing the
diagnostic counters listed below can be shown at a time. Pressing the
multiple times will cycle through the various counters and the normal off-hook
(proxy server) display. The numeric icon at the top of the display indicates what
screen number is being displayed. For example, the first time the
pressed, the
1
icon is shown, and the first four counters are displayed. The next time
it is pressed, the
counters will be cycled through in this fashion until there are no more counters to be
displayed. After all the counters have been displayed, the screen returns to the
normal off-hook proxy server screen.
Note that the normal used of the
enabled.
The information provided by the
Screen 1
• Missed receive packet count since power up (MissedRcvCnt)
• Missed transmit packet count since power up (MissedXmtCnt)
• Receive retry count since power up (RxRetryCount)
• Transmit retry count since power up (TxRetryCount)
PN: 72-1089-02-E.doc
Configuration and Administration—NetLink e340/h340/i640 Wireless Telephone
message indicates the system is not configured properly and the
is used to evaluate the overall quality of the link between the
is turned on in the Admin menu, the handset can display
2
icon is shown, and the next four counters are displayed. The
MENU
Diagnostics Mode
M i s s e d R c v C n t
M i s s e d X m t C n t
R x R e t r y C o u n t
T x R e t r y C o u n t
Diagnostics Mode
key. Only four of the
MENU
key is not available if
Diagnostics Mode
includes:
n n n n n
n n n n n
n n n n n
n n n n n
with SIP
is used while the
key
MENU
key is
MENU
is
Page 47

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