SpectraLink Mitel Networks 3300 Configuration And Administration Manual
  1. Manuals
  2. Brands
  3. SpectraLink Manuals
  4. Telephone
  5. Mitel Networks 3300
  6. Configuration and administration manual

SpectraLink Mitel Networks 3300 Configuration And Administration Manual

Mitel networks 3300 and sx-200 icp
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
NetLink e340/h340/i640 Wireless Telephone
Mitel Networks 3300 and SX-200 ICP
Configuration and Administration
Part Number: 72-1084-02
Issue G

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Mitel Networks 3300 and is the answer not in the manual?

Questions and answers

Related Manuals for SpectraLink Mitel Networks 3300

Summary of Contents for SpectraLink Mitel Networks 3300

  • Page 1 NetLink e340/h340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP Configuration and Administration Part Number: 72-1084-02 Issue G...

  • Page 2: Trademark Information

    Polycom, Inc. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Notice Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The...

  • Page 3: Table Of Contents

    12. Troubleshooting NetLink Wireless Telephone Problems 12.1 Access Point Problems 12.2 Configuration Problems 12.3 NetLink Wireless Telephone Status Messages PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Table of Contents Page 3...

  • Page 4: About This Document

    Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. For Technical Support: For Knowledge Base: http://www.polycom.com/usa/en/support/voice/voice.html PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation technicalsupport@polycom.com Page 4...

  • Page 5: Icons And Conventions

    Caution! Follow these instructions carefully to avoid danger. Note these instructions carefully. This typeface indicates a key, label, or button on the NetLink Telephony NORM Gateway. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 5...

  • Page 6: Netlink E340/H340/I640 Wireless Telephone Overview

    IP desk phone. The NetLink e340/h340/i640 Wireless Telephone provides a wireless extension to the Mitel Networks 3300 and SX-200 ICP VoIP solutions. The NetLink Wireless Telephone supports the MiNET protocol, a proprietary protocol developed by Mitel Networks for communication between a Mitel Networks IP phone and a Mitel Networks PBX.

  • Page 7: Quick Start Guide

    VLAN or subnet to reduce the effects of broadcast and multicast traffic from devices in other network segments. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 7...

  • Page 8: System Diagram

    Device supplied by SpectraLink Mitel Networks IP telephony server architecture example PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation TFTP server Ethernet switch Mitel ICP Platform PSTN Ethernet cable...

  • Page 9: System Components

    Mitel Networks VoIP solution or other handset. Mitel Networks IP System Mitel Networks 3300 or SX-200 ICP VoIP solution. Access points (APs) are supplied by third party vendors and provide the connection between the wired Ethernet LAN and the wireless (802.11b) LAN.
  • Page 10 TFTP server Required in the system to distribute software to the handsets. May be on a different subnet than the supported Mitel Networks IP telephony device(s) and APs. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 10...

  • Page 11: The Netlink Wireless Telephone

    The NetLink e340 Wireless Telephone is shown. The NetLink h340 Wireless Telephone’s specifications are identical to the NetLink e340 Wireless Telephone’s specifications. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation NetLink i640 Wireless Telephone Page 11...

  • Page 12: The Display

    5220 IP Phone is accessed on the handset by pressing the key. LINE PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 12...
  • Page 13 Speakerphone features such as paging, hands-free mode and voice announce are not available on the handset. The telephony switch should not be programmed to support such features on the handset. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 13...

  • Page 14: Startup Sequence

    (no icons) Initialization is complete. The handset is in standby mode ready to receive and place calls. EXT. XXXXX PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 14...

  • Page 15: Handset Modes

    PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation key is pressed to silence the ringing. End Call This transitions the handset to active off-hook mode Start Call key.

  • Page 16: Netlink Wireless Telephone Displays

    The plus sign emulates a lit or blinking LED on a deskset. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation is displayed when local muting is activated. The PBX text list.

  • Page 17: Netlink Wireless Telephone Configuration

    Admin menu. If no password is set, the display will proceed directly into the Admin menu. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation key, wait for a single beep, then release the Power On key.
  • Page 18 PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Display previous/next menu item. Selects the menu item or option. Selects the menu item or option.

  • Page 19: Admin Menu

    Network Config IP Addresses ESS ID Security Reg. Domain: None PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Level Level Set Current [List per download] *Disable 5220 Enable 5220...
  • Page 20 SpectraLink OAI Gateway by choosing either the Enable or Disable options in this menu. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Level Level *Maximum 50 mW †...

  • Page 21: Push To Talk

    PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation , scroll to the channel to be disallowed and , scroll to and select...
  • Page 22 Learn Once feature allows the handset to use only the PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Used to identify subnets, when using a Page 22...
  • Page 23 Roaming mechanism. FSR is designed to minimize call interruptions for NetLink Wireless Telephone users as they roam throughout a facility. Existing Aironet 350, PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Shared Key WEP On 40-bit...
  • Page 24 APs. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation and enter a passphrase between eight and 63 and enter the 256-bit key code.

  • Page 25: User-Defined Preferences

    Ring Options Telephone Ring PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation briefly to open the user options menu. Use Display previous/next menu item. Selects the menu item or option.
  • Page 26 **Option appears when Ring Cadence and Vibrate Cadence are both set to a value other than “Off” +These options are available only on the NetLink i640 Wireless Telephone PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Level Level Ring Tone...
  • Page 27 Select from an audible ring or a vibrate-only ring or a vibrate ring along with or followed by an audible ring. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation side button. Select Lock Keys...
  • Page 28 If Ring Cadence and Vibrate Cadence are turned off, the Ring Delay option will not appear on the menu. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Continuous Short Pulse Long Pulse...
  • Page 29 This option displays the ports being utilized for receiving data at the handset. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Auxiliary rings are designed to be utilized by OAI High Severe adjusts the handset’s microphone and in-ear...
  • Page 30 Pack life when the handset is in standby mode is decreased to about 30 hours. (Additional options may be present. Contact your system administrator for information.) PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Channel Enable/Disable Audio Volume Tone V olume...

  • Page 31: License Management

    5. Using the Admin menu on the handset, ensure the License Option menu option is set to 014. This ensures the handset will check for the proper MiNET files PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 31...
  • Page 32 TFTP server. Each time the handset is powered up, it will check with the TFTP server to ensure it has the proper software version. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 32...

  • Page 33: Mitel Networks Voip Integration Factors

    However, users are better at remembering friendly names than number-based addresses, so, it is necessary to translate user-friendly PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 33...
  • Page 34 The handset will use DNS to automatically translate names into IP addresses for these components: TFTP server and the NetLink SVP Server. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 34...

  • Page 35: Feature Programming

    SpectraLink Corporation Feature Programming The SpectraLink NetLink Wireless Telephone model in the Mitel Networks 3300 and SX-200 ICP is similar to the 5220 IP Phone. The button mapping from the Mitel Networks 5220 IP Phone to the NetLink Wireless Telephone is designed to preserve nearly all of the functionality of the 5220 IP Phone within a small, mobile device.

  • Page 36: Feature Assignment

    Up, Down, Select buttons on the side of the Wireless Telephone. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Handset Shortcut Feature &...

  • Page 37: Feature Access

    A “+” will appear after the shortcut key, which emulates a lit LED PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation key or the Start Call...

  • Page 38: Hot Desking

    Up, Down, Select buttons on the side of the Wireless Telephone. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation side buttons to scroll through and Down...
  • Page 39 The handset does not incorporate speakerphone capabilities and therefore receiving a page is not supported. The user may send a page if this feature has been programmed. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 39...

  • Page 40: Testing A Handset

    PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Power On . You will see a series of messages key. The extension number should be replaced by key to verify the Features list.

  • Page 41: Diagnostic Tools

    The second has a signal strength of –48dbm, is configured on channel 6, with a PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Syslog Mode are three diagnostic tools Run Site Survey from the Admin menu.
  • Page 42 • Detl/Smry = Softkey to toggle between the multiple AP display (summary), and the single AP display (detail). PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation - 2 8 1 0 0 - 4 8...

  • Page 43: Diagnostics Mode

    T x R e t r y C o u n t PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation is turned on in the Admin menu, the handset can display MENU...
  • Page 44 • aid: The Association ID for the currently associated AP PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation n n n n n n n n n n m n e m o...
  • Page 45 L s t S e c E r r S e q PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation n n n n n n n n n n...

  • Page 46: Syslog Mode

    Failed Handoff (Sent whenever the handset attempted to handoff, but failed trying.) PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Errors Events Full Yes (every 5 secs) Yes (every 5 secs)
  • Page 47 Sent 783523, Recvd 791342, MSnt 245, MRcd 5674, BSnt 43, BRcd 10783, TX drop 43 (0.0%), TX retry 578 (1.2%), RX retry 1217 (1.6%) PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation New AP MAC New AP signal strength Old AP MAC...

  • Page 48: Certifying The Netlink Wireless Telephones

    The installation is not complete until these certification steps have been performed. Do not hand out handsets at a site that has not been certified. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Site Survey MyID Smry...

  • Page 49: Software Maintenance

    When the update is complete, the handset displays the extension number, and is ready for use. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation s can be displayed during power on by holding down handset Page 49...
  • Page 50 Handset has attempted some operation several times and failed, and is now waiting for a period of time before attempting that operation again. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 50...

  • Page 51: Troubleshooting Netlink Wireless Telephone Problems

    MGCP system or on the handset. There may also be incorrect programming of the AP. See the Configuration Note for the AP in use at the site. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Page 51...

  • Page 52: Netlink Wireless Telephone Status Messages

    PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Action None. This is only a warning, the call will handoff to the best AP once it becomes available.
  • Page 53 The software loaded into the handset is incorrect for this model handset PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Action Download new software from the SpectraLink site per...
  • Page 54 Download process failed to erase the memory in the handset. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Action Turn the handset off then on again. If error persists, contact SpectraLink Technical Support and report the error.
  • Page 55 Handset software is incompatible with hardware. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Action None. When the progress bar fills the display line the erase operation is complete.
  • Page 56 No PBX IP Addr The Handset could not locate the Mitel PBX. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Action Try the call again later. Check that DNCP is operational and connected to WLAN or use Static IP configuration in the handset.
  • Page 57 Mitel Networks VoIP solution. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Action Verify that Call Agent IP address and port are properly configured. Configure the Regulatory Domain of the...
  • Page 58 PBX or if resiliency is not programmed. PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Action Using the administrative menus, select one license from the set to allow the phone to download the appropriate software.
  • Page 59 The software loaded into the handset is incorrect for this model phone PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Action Error code 01, 02, 07, or 16 - check the TFTP server configuration.
  • Page 60 Hotline, 4 NetLink SVP Server, 8 OAI On/Off, 19 PN: 72-1084-02-G.doc Configuration and Administration—NetLink e340/i640 Wireless Telephone Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation Index Obstructions, 50 Out of range, 50 Preferences, user-defined, 24 Regulatory Domain, 23...

This manual is also suitable for:

Spectralink netlink 72-1084-02Sx-200 icpNetlink e340Netlink h340Netlink i640

Table of Contents