1. Manuals
  2. Brands
  3. SpectraLink Manuals
  4. Telephone
  5. NetLink e340
  6. Configuration and administration manual

SpectraLink NetLink e340 Configuration And Administration Manual

Telephony gateway and spectralink radio protocol (srp)
Hide thumbs Also See for NetLink e340:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Configuration Manual, Configuration and Administration Manual
NetLink e340/h340/i640 Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol (SRP)

Configuration and Administration

with FIPS Appendix
Part Number: 72-1065-09
Issue H

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the NetLink e340 and is the answer not in the manual?

Questions and answers

Related Manuals for SpectraLink NetLink e340

Summary of Contents for SpectraLink NetLink e340

  • Page 1: Configuration And Administration

    NetLink e340/h340/i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol (SRP) Configuration and Administration with FIPS Appendix Part Number: 72-1065-09 Issue H...

  • Page 2: Trademark Information

    No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever.

  • Page 3: Important Safety Information

    U.S. and Canadian markets through a single mark (cTUVus) on their product(s) which denotes compliance to U.S. and Canadian National Standards. WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.

  • Page 4: Table Of Contents

    Infrastructure Problems Dialtone Problems Handset Status Messages 10. FIPS Appendix 10.1 FIPS Overview 10.2 Initial Configuration of Handsets for FIPS PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Table of Contents Page 4...

  • Page 5: About This Document

    SpectraLink Corporation About This Document This document explains how to configure and maintain the NetLink e340, h340 and i640 Wireless Telephones (handsets) when used with the NetLink Telephony Gateway. SpectraLink Corporation Model Numbers This document covers the following registered model numbers:...

  • Page 6: Netlink Wireless Telephone Overview

    SpectraLink Corporation NetLink Wireless Telephone Overview The NetLink e340, h340 and i640 Wireless Telephones are mobile handsets for workplace telephone systems. The handset operates over an 802.11b wireless Ethernet LAN providing users a wireless voice over IP (VoIP) extension. By...

  • Page 7: Quick Start Guide

    SpectraLink Corporation The NetLink e340/h340/i640 Wireless Telephones support Wired Equivalent Privacy (WEP) as defined by the 802.11 specification. SpectraLink offers the product with both 40-bit and 128-bit encryption. NetLink Wireless Telephones also support the 802.11i protocol including Wi-Fi Protected Access (WPA and WPA2) pre-shared key (PSK). As vendors introduce...

  • Page 8: Netlink Wireless Telephone Specifications

    Battery capacity The NetLink e340 Wireless Telephone is shown. The NetLink h340 Wireless Telephone’s specifications are identical to the NetLink e340 Wireless Telephone’s specifications. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol NetLink i640 Wireless Telephone 2.4000 –...

  • Page 9: Handset Display

    The ringing types (normal or vibrate) are selected by the handset user and are not accessible or changeable by the PBX. The audible and vibrating ringer on the PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Page 9...

  • Page 10: Audio Features

    The link between the handset and the NetLink Telephony Gateway is established. (no icons) Initialization is complete. The handset is in standby mode ready to receive and place calls. EXT. XXX PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Page 10...

  • Page 11: Handset Modes

    End Call key. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Start Call key or the key. This transitions the handset to active off- Start Call key to access operations.

  • Page 12: Handset Displays

    Pressing it repeatedly will scroll through all four levels, or as many levels as have been programmed. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol MENU...

  • Page 13: Netlink Wireless Telephone Configuration

    SpectraLink Corporation NetLink Wireless Telephone Configuration Prior to configuring a NetLink e340, h340, or i640 Wireless Telephone, it must be associated with one and only one line on one of the NetLink Telephony Gateways. Then it must be configured per the instructions in this section. The following instructions assume that the handset has been properly associated with a line on a NetLink Telephony Gateway.

  • Page 14: Alphanumeric String Entry

    The following table lists the Admin menu items. The default settings have an * prior to the option. Detailed descriptions of each item appear below the table. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol side buttons and the softkeys to navigate and select: Display previous/next menu item.

  • Page 15: Admin Menu

    Diagnostics Run Site Survey Diagnostics Mode Syslog Mode Restore Defaults * default setting PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Level Level Set Current [List per download] Enable Channels *Channel 1...
  • Page 16 License Option License Option lets you select the VoIP protocol that your site is licensed to download and run. The SpectraLink Radio Protocol (SRP) used for the NetLink e340/h340/i640 Wireless Telephones in a NetLink Telephony Gateway system requires License Option Selection malfunction.
  • Page 17 Security Disables any 802.11 encryption or security authentication mechanisms. *NONE PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Static Entry Page 17...
  • Page 18 (Fast Secure Roaming) In order to provide the highest level of security without compromising voice quality on Cisco Aironet wireless LAN access points, SpectraLink and Cisco Systems have cooperated to implement the Fast Secure Roaming mechanism. FSR is designed to minimize call interruptions for NetLink handset users as they roam throughout a facility.
  • Page 19 Consult the Configuration Note for the access points installed in your facility for information on which of the WPA versions are recommended by SpectraLink engineering. Configure the recommended version on the AP and select the corresponding option on the Admin menu.

  • Page 20: Restore Defaults

    Exit softkey: End Call key: PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Display previous/next menu item. Selects the menu item or option. Selects the menu item or option. Saves the entry.

  • Page 21: Standby Menu

    Ring volume setting is available only on the NL i640 Wireless Telephone. Push-to-talk is available only on the NetLink i640 Wireless Telephone. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Level Level...

  • Page 22: Up And Down

    PBX option is designed to utilize any distinctive rings sent by the PBX while allowing the user to set unique rings for auxiliary applications. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol side button.
  • Page 23 These tones may be turned on or off and are enabled by default. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol : PBX determines ring cadence (e.g. the PBX may send...
  • Page 24 The menu for push-to-talk does not appear if PTT is disallowed on the Admin menu or if no channel is enabled on the Admin menu. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Down softkey.
  • Page 25 (Additional options may be present. Contact your system administrator for information.) PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Current Channel: X 1 2 3 4 5 6 7 8...

  • Page 26: License Management

    The NetLink Wireless Telephone system supports a number of different IP protocol integrations. All NetLink e340, h340, and i640 Wireless Telephones are shipped from SpectraLink with a generic software load that allows them to associate to a wireless LAN and download their functional software from a TFTP server. The handsets may not function properly without downloading appropriate software.

  • Page 27: Configuration Process

    1. Download the latest NetLink Wireless Telephone software from http://www.spectralink.com/softwareUpdates, 2. Place the latest version of the NetLink e340, h340 or i640 Wireless Telephone SRP code on the TFTP server and ensure the TFTP server is started. The four files that are needed must be named: pd11spc.bin...

  • Page 28: Testing A Handset

    The extension number should clear and you should hear dial tone. On some digital systems, depending on how the telephone system is programmed, you may have to select a line to get dial tone. Place a call and listen to the audio quality.

  • Page 29: Diagnostic Tools

    –28dbm, is configured on channel 2, with a beacon interval of 100ms. The second has a signal strength of –48dbm, is configured on channel 6, with a PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Syslog Mode...
  • Page 30 Waiting handset cannot find any APs. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol - 2 8 1 0 0 - 4 8...

  • Page 31: Diagnostics Mode

    R x R e t r y C o u n t T x R e t r y C o u n t PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol MENU...
  • Page 32 Weak – Signal Strength too weak Rate – One or more basic rates not supported PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol n n n n n n n n n n...
  • Page 33 S e c - E r r C o u n t L s t S e c E r r S e q PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol n n n n n...

  • Page 34: Syslog Mode

    The table below lists the additional items in each Message type: Failed Handoff (Sent whenever the handset attempted to handoff, but failed trying.) PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Errors Events Full...
  • Page 35 Sent 783523, Recvd 791342, MSnt 245, MRcd 5674, BSnt 43, BRcd 10783, TX drop 43 (0.0%), TX retry 578 (1.2%), RX retry 1217 (1.6%) PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol New AP MAC...

  • Page 36: Certifying The Handsets

    Generally, you should organize the test according to area and volume, placing numerous calls to others who can listen while you perform coverage tests. Note any areas with excessive static or clarity problems and report it to a SpectraLink service engineer.

  • Page 37: Software Maintenance

    SpectraLink Corporation Software Maintenance The NetLink e340, h340, and i640 Wireless Telephones use proprietary software programs written and maintained by SpectraLink Corporation. The software versions that are running on the handsets can be displayed during power on by holding down button.

  • Page 38: Troubleshooting

    SpectraLink Corporation Troubleshooting NetLink e340, h340, and i640 Wireless Telephones can exhibit transmission problems in several ways. They can cease functioning properly, display error messages, or display incorrect data. When using and troubleshooting handsets, consider the following problem sources to determine the best method of approaching any specific situation.

  • Page 39: Infrastructure Problems

    7. Check the cabling between the gateway and the demarc block, and between the demarc block and the telephone system ports. 8. Move the handset to a different port location and test again. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Page 39...

  • Page 40: Handset Status Messages

    SpectraLink Corporation Handset Status Messages Handset status messages provide information about the NetLink e340, h340, and i640 Wireless Telephone’s communication with the access point and host telephone system. The following table summarizes the status messages, in alphabetical order. Message Description...
  • Page 41 The handset has detected a fault from which it cannot recover, possibly due to a failure to acquire any network. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Action In call: the battery icon displays and a soft beep will be heard when the user is on the handset and the battery charge is low.
  • Page 42 When the progress bar fills the display line the erase operation is complete. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Action The handset cannot locate a DHCP server. It will try every 4 seconds until a server is located.
  • Page 43 NetLink Telephony Gateway is not working No LAN connection at the AP or NetLink Telephony Gateway. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Action Download new software from the SpectraLink site per section 8 Perform "Restore Defaults"...
  • Page 44 PBX but there is no response. If resiliency is active, the handset will keep trying. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Action Check the IP address of the handset and re- configure if required.
  • Page 45 Wrong Code Type The software loaded into the handset is the wrong type for this model handset. PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Action None. Informational only. The handset may display this briefly following a configuration change or software download.
  • Page 46 PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Action None. The handset is waiting for a specified period of time before attempting that operation again.

  • Page 47: 10. Fips Appendix

    Config Cradle following instructions to be provided at that time. 10.2 Initial Configuration of Handsets for FIPS SpectraLink’s FIPS-capable handsets ship in a state that is not FIPS compliant. The crypto officer must configure each handset for FIPS mode. There are two critical settings that ensure FIPS mode is operational.
  • Page 48 Hotline, 5 Modes, Wireless Telephone, 11 No dialtone, 39 Obstructions, 38 Out of range, 38 PN: 72-1065-09-H.doc Configuration and Administration–NetLink e340,/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol Index Preferences, user-defined, 20 Regulatory Domain, 19 Restore Defaults, 20...

This manual is also suitable for:

Netlink h340Netlink i640

Table of Contents