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NetLink e340/h340/i640 Wireless Telephone
and Accessories
NetLink s340 Docking Station
NetLink s640 Docking Station
NetLink Desktop Charger
NetLink Dual Charger
NetLink Quad Charger
User Guide
SpectraLink Radio Protocol (SRP)
Cisco SCCP Protocol
ITU H.323 Protocol
Mitel MINET Protocol
SIP Protocol
Part Number: 72-1004-01
Issue J
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Table of Contents
Related Manuals for SpectraLink BPX100
Summary of Contents for SpectraLink BPX100
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Page 1: User Guide
NetLink e340/h340/i640 Wireless Telephone and Accessories NetLink s340 Docking Station NetLink s640 Docking Station NetLink Desktop Charger NetLink Dual Charger NetLink Quad Charger User Guide SpectraLink Radio Protocol (SRP) Cisco SCCP Protocol ITU H.323 Protocol Mitel MINET Protocol SIP Protocol Part Number: 72-1004-01 Issue J... -
Page 2: Trademark Information
Polycom for any purpose, or give rise to any liability of Polycom whatsoever. Contact Information Please contact your Polycom Authorized Reseller for assistance. -
Page 3: Table Of Contents
SpectraLink Corporation The NetLink e340 Wireless Telephone The NetLink h340 Wireless Telephone The NetLink i640 Wireless Telephone Operating Instructions Status Indicators Modes of Operation Basic Operation The Wireless Telephone Headset System Feature Activation Using the Softkeys Setting User Preferences Navigation Lock keys Ring options Phone options... -
Page 4: The Netlink E340 Wireless Telephone
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The NetLink e340 Wireless Telephone (shown actual size) The NetLink e340 Wireless Telephone supports a broad range of enterprise applications and is ideally suited for the general office, finance or hospitality environments. This compact handset offers a rich set of features including a high-resolution graphic display, menu-driven functions and messaging capability –... -
Page 5: The Netlink H340 Wireless Telephone
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The NetLink h340 Wireless Telephone (shown actual size) The NetLink h340 Wireless Telephone is a more durable version of the NetLink e340 Wireless Telephone and is ideally suited for healthcare environments. The handset offers the same features as the NetLink e340 Wireless Telephone including optional interfacing to nurse call systems and other applications commonly used in healthcare environments. -
Page 6: The Netlink I640 Wireless Telephone
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The NetLink i640 Wireless Telephone (shown actual size) The NetLink i640 Wireless Telephone is the industry’s most durable handset for workplace applications. All features available on the NetLink e340 Wireless Telephone are included. Push-to-talk functionality is also available for broadcast communication among personnel, eliminating the need for two-way radios or walkie-talkies. -
Page 7: Operating Instructions
SpectraLink Corporation Operating Instructions Your NetLink Wireless Telephone is a state of the art communication device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like the familiar cell phone. However, the handset utilizes the private telephone system installed in your facility and will not operate outside the area reached by this system. -
Page 8: Modes Of Operation
SpectraLink Corporation Modes of Operation The handset uses different amounts of power and bandwidth in different modes of operation. Bandwidth is provided by access points located throughout your facility. Bandwidth availability varies by type of access point. The Battery Pack in your handset provides about four hours of talk time or 80 hours in the Standby mode (see below). -
Page 9: Basic Operation
SpectraLink Corporation Basic Operation Turn the handset on Press and hold the chirps sound. Release the key. The in-service tone sounds and the extension number displays. The handset is now in standby mode, ready to make and receive calls. Turn the handset off While in standby mode, press and hold the chirp sounds and the handset turns off. -
Page 10: The Wireless Telephone Headset
SpectraLink Corporation The Wireless Telephone Headset SpectraLink offers optional headsets for use in noisy environments or if you need to have your hands free while talking on the handset. To use the headset, simply plug it into the jack on the bottom of the handset. -
Page 11: System Feature Activation
SpectraLink Corporation System Feature Activation The features that have been programmed in your system may be viewed and activated through the Shortcut Menu and Softkey Functions. See the Appendices for variations when protocols other than SRP are used. View Shortcut menu* System features that are accessible by the NetLink Wireless Telephone may be viewed by going off hook (pressing the key) and then pressing the the Main display area. -
Page 12: Using The Softkeys
SpectraLink Corporation Using the Softkeys The softkeys on your NetLink Wireless Telephone enable you to quickly activate system features. There are four softkeys and up to 16 features programmed for softkey access. See the Appendices for variations when protocols other than SRP are used. The display area directly above each softkey is programmed with a feature abbreviation to guide your access to the feature. -
Page 13: Setting User Preferences
SpectraLink Corporation Setting User Preferences When the handset is in standby mode (on but not in use), press and briefly hold user options. Check with your system administrator for specific features supported by your handset. Standby menu item Lock Keys Language [List per download] Ring Options... -
Page 14: Navigation
SpectraLink Corporation Navigation buttons: display previous/next menu item. Up/Down Select button: selects the menu item or option. softkey: selects the menu item or option. Save softkey: saves the entry. softkey: backspaces to allow editing of entry. Bksp Cncl softkey: cancels edit and returns to previous menu level. softkey: returns to previous menu level. -
Page 15: Phone Options
SpectraLink Corporation Ring delay Determines how long the vibrate cadence will play before the audible ring starts. If the Ring Cadence or Vibrate Cadence is turned off, the Ring Delay option will not appear on the menu. Select the desired length of Ring Delay: vibrate. -
Page 16: Extension
SpectraLink Corporation Extension Displays the extension currently assigned to the handset. This number is for display purposes only; entering it does not assign the extension in the host telephone system. Push-to-talk (PTT) The NetLink i640 Wireless Telephone incorporates push-to-talk functionality. PTT may be allowed or disallowed in the Admin menu. - Page 17 SpectraLink Corporation Initiating a call Press the talking. You may begin talking when the display shows Transmitting Transmitting Once a call has been initiated, hold the handset two inches from your mouth and talk into the microphone. When the released, the NetLink i640 Wireless Telephone then enters the waiting state where it monitors the channel for up to ten seconds.
- Page 18 SpectraLink Corporation Incoming PBX call during a PTT A telephone call may be answered while in a PTT call session. To call announce an incoming call, the handset will ring with a low-volume ring and display the system message. To answer the call, press pre-empted and no PTT audio will be heard.
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Page 19: Netlink E340/H340/I640 Wireless Telephone Accessories
SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephone Accessories The NetLink Docking Station The NetLink s340/s640 Docking Stations are complementary to SpectraLink's existing handsets in a NetLink Gateway system using SRP. The Docking Stations provide the convenience of a desktop telephone set when docked with the existing NetLink e340, h340 or i640 Wireless Telephone. These desktop telephones are designed for the worker that splits time between a desk location and wireless roaming throughout the workplace. - Page 20 SpectraLink Corporation Overview The NetLink s340 Docking Station and NetLink s640 Docking Station add desktop functionality to the portable NetLink e340, h340 and i640 Wireless Telephones. The NetLink Docking Stations are designed for use by workers who require both mobile telephony functions and the convenience of a deskset in a fixed location.
- Page 21 To download the latest version of NetLink software, please refer to h ttp://www.polycom.com/usa/en/support/voice/wi-fi/wi-fi.html For technical support or assistance, please contact your authorized SpectraLink reseller or our customer support center at 1-800-775-5330 or h ttp://www.polycom.com/usa/en/support/voice/voice.html...
- Page 22 SpectraLink Corporation Using the speakerphone To answer a call by using the speakerphone, press the or press or the Station using a normal tone of voice. Answer a second line If you are on a call and hear subdued ringing, a call is coming in on a second line.
- Page 23 SpectraLink Corporation Example: If the Voicemail feature is programmed to shortcut key 2, the Shortcut Menu will display 2 Voicemail When the highlighted in the softkey function display area. To activate the Voicemail feature, press You may also press the corresponding softkey. Alternately, you may scroll to the option and press If you are not already scrolling through the Shortcut Menu, simply press...
- Page 24 SpectraLink Corporation Push-to-talk (PTT) (NetLink s640 Docking Station only) The push-to-talk feature allows NetLink i640 Wireless Telephones to operate in a push-to-talk (PTT) group broadcast mode in addition to the standard telephone operation. Overview This push-to-talk functionality is transferred to the NetLink s640 Docking Station when the NetLink i640 Wireless Telephone is placed in the docking cradle.
- Page 25 SpectraLink Corporation Receiving Upon receiving a PTT transmission, the Docking Station plays the “receiving alert” sound and enters the receive state. In this state the handset receives all conversations on the selected channel over the speakerphone. The NetLink Docking Station will ignore the At the end of a transmission, the Docking Station enters the waiting state where it monitors the channel for up to ten seconds and...
- Page 26 SpectraLink Corporation Incoming PBX call A telephone call may be answered while in a PTT call session. To during a PTT call announce an incoming call, the NetLink Docking Station will ring with a low-volume ring and display the system message. To answer the call, press the lift the handset.
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Page 27: Battery Packs
Battery Pack note Battery Packs are not interchangeable. The NetLink i640 Wireless Telephone uses the distinctive square model BPX100 Battery Pack. The Battery Packs for the NetLink e340 and h340 Wireless Telephones are the same rounded shape but different colors. The NetLink e340 model BPE100 Battery Pack is black;... - Page 28 SpectraLink Corporation Important Only use SpectraLink Battery Packs with SpectraLink Wireless Telephones. Do not dip the Battery Pack in water or throw into fire. Do not throw away the Battery Pack with your domestic waste. Take used Battery Packs to an appropriate collection point for recycling or send them back to your supplier or servicing agent.
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Page 29: Netlink Desktop Chargers
Wireless Telephone with the BPE100 Battery Pack or the NetLink h340 Wireless Telephone with the BPN100 Battery Pack. Model DCX100 is designed to charge the NetLink i640 Wireless Telephone with the BPX100 Battery Pack. The models are not interchangeable. Full charging is accomplished in approximately one and a half hours. -
Page 30: Netlink Dual Chargers
DCE200 is designed to charge the NetLink e340 Wireless Telephone and a spare BPE100 Battery Pack; Model DCX200 is designed to charge the NetLink i640 Wireless Telephone and a spare BPX100 Battery Pack; Model DCN200 is designed to charge the NetLink h340 Wireless Telephone and a spare BPN100 Battery Pack. - Page 31 SpectraLink Corporation to open or repair a defective Battery Pack. Contact your service representative for assistance. The indicator light will turn off when charging is complete. Full charging is accomplished in approximately two hours for either slot. Charging indicator While the handset is charging in standby mode, it will display its extension number and charging progress.
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Page 32: Netlink Quad Chargers
Overview The NetLink Quad Charger is designed to simultaneously charge four Nickel Metal Hydride (NiMH) Battery Packs. Model GCX100 is designed to charge the BPX100 Battery Pack for the NetLink i640 Wireless Telephone. Model GCN100 is designed to charge the BPN100 Battery Pack in the NetLink h340 Wireless Telephone. - Page 33 SpectraLink Corporation To place the Battery Pack into the NetLink h340 Wireless Telephone, slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the Battery Pack until it snaps into place. You should not have to force it against the handset. Note for Argentina Power adaptors will not be supplied for products shipped to Argentina.
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Page 34: Important Notes About Chargers And Battery Packs
SpectraLink Corporation Important Notes about Chargers and Battery Packs Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. Do not place anything in the charger other than the handset. You might damage the contacts. -
Page 35: General Care Of The Handsets And Chargers
SpectraLink Corporation General Care of the Handsets and Chargers This section applies to all NetLink Wireless Telephones, the Docking Station and all SpectraLink chargers. Do not drop Avoid dropping the handset or knocking it against hard surfaces. Carrying the handset in a holster or carrying case will help to protect it. -
Page 36: Tips For Use
SpectraLink Corporation Tips for Use PLEASE NOTE: It is recommended that standard acceptance procedures be followed prior to operating this equipment in proximity of life-support systems. To minimize risk of interference, pacemaker users should not carry the handset next to the pacemaker. Earpiece may retain magnetic objects. -
Page 37: Appendix A: Cisco Sccp Protocol
SpectraLink Corporation Appendix A: Cisco SCCP Protocol Cisco IP Phone 7960 – phone type emulated by the NetLink Wireless Telephone Overview The NetLink Wireless Telephone emulates the Cisco IP Phone 7960, shown above. Certain features and handset operations vary from the SRP protocol. -
Page 38: Feature Access
SpectraLink Corporation Feature Access Pre-dialing All features are viewed with the handset off hook. Press the Call dialing the number and then pressing Line appearances Press the their assigned extensions. To access a line and make a call, press the corresponding key. - Page 39 SpectraLink Corporation Call Status Icon Call State On Hook Off Hook Hold Incoming call ringing. Icons flash through three views. Outgoing call, ringing. Icons flash between two views. Shared line is in use. Icons flash between two views. If you want to… Then…...
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Page 40: Appendix B: Itu H.323 Protocol
SpectraLink Corporation Appendix B: ITU H.323 Protocol Overview H.323 is a basic interface that may permit limited feature applications accessed via in-call dialing. Certain proprietary H.323 architectures use DISA (Direct Inwards Service Access) to access telephony services. In these systems, the handset automatically dials the DISA number when Contact your system administrator for additional information about the exact features available in your facility. - Page 41 SpectraLink Corporation Feature activation Part Number: 72-1004-01-J.doc NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide 1. Press the Start Call button followed by the Pre-dial labels and corresponding shortcut codes are displayed. 2. Navigate the list using the side list is circular. Alternatively, the pressed repeatedly to display the next set of four options.
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Page 42: Appendix C: Mitel Networks
SpectraLink Corporation Appendix C: Mitel Networks Overview The NetLink Wireless Telephone emulates the Mitel Networks 5220 IP Phone , shown above, including: superkey, local muting, timed reminder, ringer adjust (via superkey), forwarding (via superkey), hot desk, auto answer (via superkey), and resiliency. Some or all of these features may be implemented locally. - Page 43 SpectraLink Corporation Status display area When active, the handset displays a row of line icons at the top of the screen. Information from the PBX is shown on the text row above the softkeys. activated. The PBX text may be truncated to 18 characters. LINE display While off hook, press the assigned extensions for line appearances.
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Page 44: Feature Access
SpectraLink Corporation Feature Access Shortcut keys Press the key per the table below to activate system features. First screen 1 Trans/Conf 2 Cancel 3 Message 4 Redial Second screen 5 Mute/Unmute 6 Superkey/Hold 7 [may be locally programmed] 8 [may be locally programmed] Third screen 9 [may be locally programmed] [may be locally programmed]... -
Page 45: Appendix D: Sip (Session Initiation Protocol)
SpectraLink Corporation Appendix D: SIP (Session Initiation Protocol) Overview In the SIP environment, certain features and handset operations vary from the SRP protocol. These variations are explained in this appendix. Please contact your phone system administrator if you have questions about handset features and functionality. -
Page 46: Basic Operation
SpectraLink Corporation Basic Operation Making a call From the standby mode or after pressing the number (or dialing string). Press the key to activate the first available line and place the call. Select a different line From the standby mode or after pressing the Answering a call When the handset rings, the line’s icon will flash and row 2 will display the line number and your dial number. - Page 47 SpectraLink Corporation number on any line appearance. Transfer In order to transfer an active call, press (Local) on hold and gives you a dial tone for a second call on the same line appearance. Dial the number that you want to forward the call to and then press call is disconnected.
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Page 48: Safety And Regulatory Information
SpectraLink Corporation Safety and Regulatory Information WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. -
Page 49: Electro Magnetic Interference/Compatibility
SpectraLink Corporation ELECTRO MAGNETIC INTERFERENCE/COMPATIBILITY Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so. -
Page 50: Specific Absorption Rate (Sar) Information
SpectraLink Corporation SPECIFIC ABSORPTION RATE (SAR) INFORMATION Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones.
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