SpectraLink e340, h340, i640 User Manual
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SpectraLink e340, h340, i640 User Manual

Wireless telephone and accessories
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Download this manual See also: Configuration Manual, Installation Manual
NetLink e340/h340/i640 Wireless Telephone
and Accessories
NetLink s340 Docking Station
NetLink s640 Docking Station
NetLink Desktop Charger
NetLink Dual Charger
NetLink Quad Charger
User Guide
SpectraLink Radio Protocol (SRP)
Cisco SCCP Protocol
ITU H.323 Protocol
MGCP Protocol
SIP Protocol
Part Number: 72-1004-01
Issue F

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Summary of Contents for SpectraLink e340, h340, i640

  • Page 1 Accessories NetLink s340 Docking Station NetLink s640 Docking Station NetLink Desktop Charger NetLink Dual Charger NetLink Quad Charger User Guide SpectraLink Radio Protocol (SRP) Cisco SCCP Protocol ITU H.323 Protocol MGCP Protocol SIP Protocol Part Number: 72-1004-01 Issue F...

  • Page 2: Trademark Information

    No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever.

  • Page 3: Table Of Contents

    SpectraLink Corporation The NetLink e340 Wireless Telephone The NetLink h340 Wireless Telephone The NetLink i640 Wireless Telephone Operating Instructions Status Indicators Modes of Operation Basic Operation The Wireless Telephone Headset System Feature Activation Using the Softkeys Setting User Preferences Navigation...

  • Page 4: The Netlink E340 Wireless Telephone

    SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The NetLink e340 Wireless Telephone (shown actual size) The NetLink e340 Wireless Telephone supports a broad range of enterprise applications and is ideally suited for the general office, finance or hospitality environments. This compact handset offers a rich set of features including a high-resolution graphic display, menu-driven functions and messaging capability –...

  • Page 5: The Netlink H340 Wireless Telephone

    SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The NetLink h340 Wireless Telephone (shown actual size) The NetLink h340 Wireless Telephone is a more durable version of the NetLink e340 Wireless Telephone and is ideally suited for healthcare environments. The handset offers the same features as the NetLink e340 Wireless Telephone including optional interfacing to nurse call systems and other applications commonly used in healthcare environments.

  • Page 6: The Netlink I640 Wireless Telephone

    SpectraLink Corporation NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide The NetLink i640 Wireless Telephone (shown actual size) The NetLink i640 Wireless Telephone is the industry’s most durable handset for workplace applications. All features available on the NetLink e340 Wireless Telephone are included.

  • Page 7: Operating Instructions

    SpectraLink Corporation Operating Instructions Your NetLink Wireless Telephone is a state of the art communication device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like the familiar cell phone. However, the handset utilizes the private telephone system installed in your facility and will not operate outside the area reached by this system.

  • Page 8: Modes Of Operation

    SpectraLink Corporation Modes of Operation The handset uses different amounts of power and bandwidth in different modes of operation. Bandwidth is provided by access points located throughout your facility. Bandwidth availability varies by type of access point. The Battery Pack in your handset provides about four hours of talk time or 80 hours in the Standby mode (see below).

  • Page 9: Basic Operation

    SpectraLink Corporation Basic Operation Turn the handset on Press and hold the chirps sound. Release the key. The in-service tone sounds and the extension number displays. The handset is now in standby mode, ready to make and receive calls. Turn the handset off While in standby mode, press and hold the chirp sounds and the handset turns off.

  • Page 10: The Wireless Telephone Headset

    The NetLink i640 Wireless Telephone does have an internal headset ring. An incoming call will ring in the earpiece. The handset will also ring externally. The headsets offered by SpectraLink are specially designed to work properly with the NetLink Wireless Telephone. We do not recommend using other headsets.

  • Page 11: System Feature Activation

    SpectraLink Corporation System Feature Activation The features that have been programmed in your system may be viewed and activated through the Shortcut Menu and Softkey Functions. See the Appendices for variations when protocols other than SRP are used. View Shortcut menu* System features that are accessible by the NetLink Wireless...

  • Page 12: Using The Softkeys

    SpectraLink Corporation Using the Softkeys The softkeys on your NetLink Wireless Telephone enable you to quickly activate system features. There are four softkeys and up to 16 features programmed for softkey access. See the Appendices for variations when protocols other than SRP are used. The display area directly above each softkey is programmed with a feature abbreviation to guide your access to the feature.

  • Page 13: Setting User Preferences

    SpectraLink Corporation Setting User Preferences When the handset is in standby mode (on but not in use), press and briefly hold user options. Check with your system administrator for specific features supported by your handset. Standby menu item Lock Keys...

  • Page 14: Navigation

    SpectraLink Corporation Navigation buttons: display previous/next menu item. Up/Down button: selects the menu item or option. Select softkey: selects the menu item or option. softkey: saves the entry. Save Bksp softkey: backspaces to allow editing of entry. Cncl softkey: cancels edit and returns to previous menu level.

  • Page 15: Phone Options

    SpectraLink Corporation Ring delay Determines how long the vibrate cadence will play before the audible ring starts. If the Ring Cadence or Vibrate Cadence is turned off, the Ring Delay option will not appear on the menu. Select the desired length of Ring Delay: vibrate.

  • Page 16: Extension

    SpectraLink Corporation Extension Displays the extension currently assigned to the handset. This number is for display purposes only; entering it does not assign the extension in the host telephone system. Push-to-talk (PTT) The NetLink i640 Wireless Telephone incorporates push-to-talk functionality. PTT may be allowed or disallowed in the Admin menu.
  • Page 17 SpectraLink Corporation Initiating a call Press the talking. You may begin talking when the display shows Transmitting Transmitting Once a call has been initiated, hold the handset two inches from your mouth and talk into the microphone. When the released, the NetLink i640 Wireless Telephone then enters the waiting state where it monitors the channel for up to ten seconds.
  • Page 18 SpectraLink Corporation Incoming PBX call during a PTT A telephone call may be answered while in a PTT call session. To call announce an incoming call, the handset will ring with a low-volume ring and display the system message. To answer the call, press pre-empted and no PTT audio will be heard.

  • Page 19: Netlink E340/H340/I640 Wireless Telephone Accessories

    NetLink e340/h340/i640 Wireless Telephone Accessories The NetLink Docking Station The NetLink s340/s640 Docking Stations are complementary to SpectraLink's existing handsets in a NetLink Gateway system using SRP. The Docking Stations provide the convenience of a desktop telephone set when docked with the existing NetLink e340, h340 or i640 Wireless Telephone. These desktop telephones are designed for the worker that splits time between a desk location and wireless roaming throughout the workplace.
  • Page 20 SpectraLink Corporation Overview The NetLink s340 Docking Station and NetLink s640 Docking Station add desktop functionality to the portable NetLink e340, h340 and i640 Wireless Telephones. The NetLink Docking Stations are designed for use by workers who require both mobile telephony functions and the convenience of a deskset in a fixed location.
  • Page 21 To download the latest version of NetLink software, please refer to h ttp://www.spectralink.com/consumer/resources/software_updat es.jsp For technical support or assistance, please contact your authorized SpectraLink reseller or our customer support center at 1-800-775- 5330 or Activate the Docking Station The NetLink Docking Station is in standby mode when connected to power but not in use.
  • Page 22 SpectraLink Corporation Using the speakerphone To answer a call by using the speakerphone, press the or press or the Station using a normal tone of voice. Answer a second line If you are on a call and hear subdued ringing, a call is coming in on a second line.
  • Page 23 SpectraLink Corporation Example: If the Voicemail feature is programmed to shortcut key 2, the Shortcut Menu will display 2 Voicemail When the highlighted in the softkey function display area. To activate the Voicemail feature, press You may also press the corresponding softkey.
  • Page 24 SpectraLink Corporation Push-to-talk (PTT) (NetLink s640 Docking Station only) The push-to-talk feature allows NetLink i640 Wireless Telephones to operate in a push-to-talk (PTT) group broadcast mode in addition to the standard telephone operation. Overview This push-to-talk functionality is transferred to the NetLink s640 Docking Station when the NetLink i640 Wireless Telephone is placed in the docking cradle.
  • Page 25 SpectraLink Corporation Receiving Upon receiving a PTT transmission, the Docking Station plays the “receiving alert” sound and enters the receive state. In this state the handset receives all conversations on the selected channel over the speakerphone. The NetLink Docking Station will...
  • Page 26 SpectraLink Corporation Incoming PBX call A telephone call may be answered while in a PTT call session. To during a PTT call announce an incoming call, the NetLink Docking Station will ring with a low-volume ring and display the system message.

  • Page 27: Battery Packs

    SpectraLink Corporation Battery Packs Overview The handset will need to have its Battery Pack recharged periodically. The Nickel Metal Hydride (NiMH) rechargeable handset Battery Pack gives you four hours of talk time or 80 hours of stand-by time (unless PTT is enabled in the NetLink i640 Wireless Telephone only).
  • Page 28 SpectraLink Corporation Important Only use SpectraLink Battery Packs with SpectraLink Wireless Telephones. Do not dip the Battery Pack in water or throw into fire. Do not throw away the Battery Pack with your domestic waste. Take used Battery Packs to an appropriate collection point for recycling or send them back to your supplier or servicing agent.

  • Page 29: Netlink Desktop Chargers

    Set up the Desktop Charger by first obtaining the appropriate SpectraLink power supply for the country or region. Place the Desktop Charger on a flat, horizontal surface. Plug the power supply into the Desktop Charger and into an appropriate wall outlet.

  • Page 30: Netlink Dual Chargers

    Set up the Dual Charger by first obtaining the appropriate SpectraLink power supply for the country or region. Place the Dual Charger on a flat, horizontal surface and plug the power supply into the Dual Charger and into an appropriate wall outlet.
  • Page 31 SpectraLink Corporation to open or repair a defective Battery Pack. Contact your service representative for assistance. The indicator light will turn off when charging is complete. Full charging is accomplished in approximately two hours for either slot. Charging indicator While the handset is charging in standby mode, it will display its extension number and charging progress.

  • Page 32: Netlink Quad Chargers

    Power supply Set up the Quad Charger by first obtaining the appropriate SpectraLink electrical supply for the country or region. Place the Quad Charger on a flat, horizontal surface and plug the power supply into the Quad Charger and into an appropriate wall outlet.
  • Page 33 SpectraLink Corporation To place the Battery Pack into the NetLink h340 Wireless Telephone, slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the Battery Pack until it snaps into place. You should not have to force it against the handset.

  • Page 34: Important Notes About Chargers And Battery Packs

    It is normal for the Battery Pack to become warm when charging. Only use SpectraLink Battery Packs with SpectraLink chargers. Never use non-SpectraLink charging units as they could damage the Battery Pack. Only use the original plug-in power adapter for the chargers.

  • Page 35: General Care Of The Handsets And Chargers

    General Care of the Handsets and Chargers This section applies to all NetLink Wireless Telephones, the Docking Station and all SpectraLink chargers. Do not drop Avoid dropping the handset or knocking it against hard surfaces. Carrying the handset in a holster or carrying case will help to protect it.

  • Page 36: Tips For Use

    WARNING Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.

  • Page 37: Appendix A: Cisco Sccp Protocol

    SpectraLink Corporation Appendix A: Cisco SCCP Protocol Cisco IP Phone 7960 – phone type emulated by the NetLink Wireless Telephone Overview The NetLink Wireless Telephone emulates the Cisco IP Phone 7960, shown above. Certain features and handset operations vary from the SRP protocol.

  • Page 38: Feature Access

    SpectraLink Corporation Feature Access Pre-dialing All features are viewed with the handset off hook. Press the Call dialing the number and then pressing Line appearances Press the their assigned extensions. To access a line and make a call, press the corresponding key.
  • Page 39 SpectraLink Corporation Call Status Icon Call State On Hook Off Hook Hold Incoming call ringing. Icons flash through three views. Outgoing call, ringing. Icons flash between two views. Shared line is in use. Icons flash between two views. If you want to…...

  • Page 40: Appendix B: Itu H.323 Protocol

    SpectraLink Corporation Appendix B: ITU H.323 Protocol Overview H.323 is a basic interface that may permit limited feature applications accessed via in-call dialing. Certain proprietary H.323 architectures use DISA (Direct Inwards Service Access) to access telephony services. In these systems, the handset automatically dials...
  • Page 41 SpectraLink Corporation Feature activation Part Number: 72-1004-01-F.doc NetLink e340/h340/i640 Wireless Telephones and Accessories User Guide 1. Press the button followed by the Start Call Pre-dial labels and corresponding shortcut codes are displayed. 2. Navigate the list using the side list is circular. Alternatively, the pressed repeatedly to display the next set of four options.

  • Page 42: Appendix C: Mgcp Protocol

    SpectraLink Corporation Appendix C: MGCP Protocol Overview With the MGCP protocol, only Mute and Hold are preprogrammed to a fixed series of key presses. All other all feature programming is done in the Call Agent, the programmable component of the MGCP system.

  • Page 43: Appendix D: Mitel Networks

    SpectraLink Corporation Appendix D: Mitel Networks Overview The NetLink Wireless Telephone emulates the Mitel Networks 5220 IP Phone , shown above, including: superkey, local muting, timed reminder, ringer adjust (via superkey), forwarding (via superkey), hot desk, auto answer (via superkey), and resiliency. Some or all of these features may be implemented locally.
  • Page 44 SpectraLink Corporation Status display area When active, the handset displays a row of line icons at the top of the screen. Information from the PBX is shown on the text row above the softkeys. activated. The PBX text may be truncated to 18 characters.

  • Page 45: Feature Access

    SpectraLink Corporation Feature Access Shortcut keys Press the key per the table below to activate system features. First screen 1 Trans/Conf 2 Cancel 3 Message 4 Redial Second screen 5 Mute/Unmute 6 Superkey/Hold 7 [may be locally programmed] 8 [may be locally programmed]...

  • Page 46: Appendix E: Sip (Session Initiation Protocol)

    SpectraLink Corporation Appendix E: SIP (Session Initiation Protocol) Overview In the SIP environment, certain features and handset operations vary from the SRP protocol. These variations are explained in this appendix. Please contact your phone system administrator if you have questions about handset features and functionality.
  • Page 47 SpectraLink Corporation Basic Operation Making a call When the available idle line is activated. Enter the number and press the softkey or the Select a different line From the standby mode or after pressing key plus the line number. Answering a call When the handset rings, the line’s icon will flash and row 2 will display the line number and your dial number.
  • Page 48 SpectraLink Corporation Transfer In order to transfer an active call, press on hold and gives you a dial tone for a second call on the same line appearance. Dial the number that you want to forward the call to and then press call is disconnected.

  • Page 49: Safety And Regulatory Information

    WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.

  • Page 50: Electro Magnetic Interference/Compatibility

    SpectraLink Corporation ELECTRO MAGNETIC INTERFERENCE/COMPATIBILITY Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so.

  • Page 51: International Certifications

    U.S. and Canadian markets through a single mark (cTUVus) on their product(s) which denotes compliance to U.S. and Canadian National Standards. SpectraLink Corporation declares that the NetLink e340/h340/i640 Wireless Telephone complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. Please visit the Declaration of Conformity as allowed by the European Commission Interpretation of Directive 1999/5/EC.

  • Page 52: Specific Absorption Rate (Sar) Information

    Telecommunications Industry Association (CTIA) web-site at The only authorized headsets that may be utilized with the SNP2400 and the RNP2400 are those obtainable from SpectraLink or it’s reseller partners. The measured SAR of the SNP2400 Wireless Telephone is 0.61W/kG @ 2462 MHz (head) 0.0379W/kG @ 2412 MHz (body).

This manual is also suitable for:

Netlink h340Netlink i640Netlink s340Netlink s640

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