Xerox WorkCentre 5020 System Administrator Manual page 93

Symptom
Ghosting (residual images)
Washout
Solid density variations
Image loss
Misfeeds in the Bypass Tray
Jams in the Document Feeder
Paper jams
Paper curl
Fault Clearance Procedure
Recommendation
Check the quality of the documents.
Feed the document SEF.
Check the quality of the documents.
If the image is lighter near the borders, set
the density feature to a darker setting.
Replace the Drum Cartridge.
Load fresh paper.
Check the quality of the documents.
Set the density feature to a lighter or darker
setting.
Replace the Drum Cartridge.
When copying a document from a larger
paper size to a smaller size, reduce the
image to fit onto the smaller paper size.
Set a slightly smaller document size (for
example, copy 90% instead of 100%).
Reload paper in the tray. Do not add paper
on top of the remaining paper in the tray.
Instead, remove the remaining paper from
the tray, place it on top of the new stack of
paper, align the edges, and then load the
paper stack in the tray.
Check that the paper guides are locked into
position against the paper.
Check that the settings for the Bypass Tray
are correct and match the paper size and
orientation specified on the Control Panel.
Open the Document Feeder and check that
no paper or objects are inside.
Check that the cover on the Document
Feeder is firmly closed.
A1/A2: Document Jams on
Refer to
page 101
for procedures.
Use only recommended media.
Check that the paper is loaded correctly.
Flip the paper stack over in the tray.
Check that the paper guides are locked into
position.
Do not use media that is torn, wrinkled, or
folded.
Load fresh paper.
Paper Jams on page 94
Refer to
procedures.
Check that the paper is loaded correctly.
Load paper in Tray 1 and Tray 2 seam side
up.
Load paper in the Bypass Tray seam side
down.
Load custom media in the Bypass Tray.
Refer to the User Guide for procedures.
for
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