Xerox WorkCentre 5020 System Administrator Manual page 86

9 Problem Solving
Error Code
What appears
What appears
in CentreWare
in the Display
Internet Services
n2
n3
n4
86
003-942 The size of the original
documents was not detected by
the Document Feeder.
027-452 The specified IP address
already exists.
016-500 Download failed to start after
016-502 switching to download mode.
062-500
116-220
016-741 Unable to move into the
downloading mode.
016-742 The product ID in the
downloaded data is invalid.
016-743 The download files are not
supported.
016-744 An error occurred in the data
being downloaded.
016-745 An XPJL error occurred while
downloading.
Description Remedy
Press the <Stop> button to
cancel the job. Reload the
unscanned documents, and
press the <Start> button to
resume scanning the rest of the
documents.
Change the IP address.
For information on how to set the
CentreWare
IP address, refer to
Internet Services Installation on
page 24
.
Contact the Xerox Welcome
Center.
Check if Software Download
(menu number: 127) is set to [0]
(Allow) in the System Setting
Mode, and then try downloading
again.
For information on how to
configure the system settings,
System Settings on
refer to
page 109
.
Try downloading again.
Use the download files available
for the model of your machine.
Check if the connection between
the external device and the
machine is secure, and try
executing the operation again.
Try executing the job again.
Contact the Xerox Welcome
Center if the problem persists.