Xerox WorkCentre 5020 System Administrator Manual page 85

Error Code
What appears
What appears
in CentreWare
in the Display
Internet Services
n0
n1
002-970 This error code appears after
the paper jam, which occurred
during a copy job, has been
cleared.
003-972 When copying documents, the
number of pages that can be
stored in memory exceeded the
maximum (999 pages).
016-748 Memory is full.
016-981 Memory is full.
016-982 Memory is full.
Description
Fault Clearance Procedure
Remedy
Press the <Start> button to
resume the copy job.
Press any button to clear the
error. Reload the unscanned
documents, and press the
<Start> button to resume
scanning the rest of the
documents.
• If the error occurred during a
copy job:
Delete unnecessary
documents in mailboxes.
Check the output copies and
identify where the copy job
should be restarted. Reload
the unscanned pages and
press the <Start> button to
resume the copy job.
• If the error occurred during a
scan job:
Delete unnecessary
documents in mailboxes or
lower the scan resolution, and
then try scanning again.
Delete unnecessary documents
in mailboxes.
Check the output copies and
identify where the copy job
should be restarted. Reload the
unscanned pages and press the
<Start> button to resume the
copy job.
Delete unnecessary documents
in mailboxes, and try copying
again.
To run a copy job without
deleting documents in
mailboxes, use the Document
Glass and select all of the
following copy options:
• Select <100%> in the
<Reduce/Enlarge> button.
• Select <Uncollate> in the
<Copy Output> button.
• Select <1 1 Sided> in the
<2-sided> button.
• Select <Off> in the
<N-up/ID Card Copy> button.
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