Handling Media Jams by Location
Location of Jam
Tray 1
Tray 2
Inside the printer
Near the duplex option
In the output tray
Tray 1 (Multipurpose Tray)
1
Remove the media from the multipurpose tray.
2
Carefully remove the jammed media and discard it.
Do not reinsert media that has jammed.
3
Fan the removed media to prevent static
buildup and even up the front edges.
Don't fan transparencies because
fanning increases static in them.
4
Reinsert the media printing face up.
Make sure the media is lying flat and
doesn't exceed the media limit mark.
Check to see if the media width guides are correct.
5
Open the right-side door, then close it.
After the jam is cleared, opening and closing the door removes the media
jam message.
Tray 2 (Optional Lower Feeder Unit Media Tray)
1
Slide Tray 2 open and remove the media from it.
Clearing Media Jams
Page Reference
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Page 119
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