MINOLTA-QMS magicolor 2350 User Manual page 141

Symptom
Colors are
not
registering
properly;
colors are
mixed or
have page-
to-page
variation.
The color
reproduction
or color
density is
poor.
If the problem is not resolved, even after all of the above have been
performed, contact Technical Support with the error information. Go to
www.minolta-qms.com/support/ or see the Service & Support Guide for
support telephone numbers.
Solving Problems with Printing Quality
Cause
The front door may
not be properly
closed.
The OPC drum
cartridge is not
correctly seated.
One or more of the
toner cartridges are
defective.
The media is moist
from humidity.
The paper image
transfer is defective.
The Auto-Image
Density Control
(AIDC) detection
sensor is dirty.
Solution
Make sure that the printer's front door
is closed.
Remove the OPC drum cartridge and
reinstall it.
Remove the toner cartridge (Quality/
Toner/Replace) and check for
damage. If necessary, replace it.
Remove the moist media and replace it
with new, dry media.
Check the OPC drum cartridge. If
necessary, replace the drum cartridge.
Clean the laser lens cover (See
"Printer Interior and Laser Lens Cover"
on page 109). The AIDC sensor is
cleaned automatically when you open
and close the printer's front door to
clean the laser lens cover. Then
perform an AIDC calibration cycle
through the Quality/AIDC/Request
AIDC menu or through PageScope
Light. Wait until the test is finished and
MAGICOLOR 2350/IDLE is
displayed.
If the problem persists, contact
Technical Support. See the Service &
Support Guide for a list of sources of
service and support. The most
up-to-date worldwide information can
be found at www.minolta-qms.com.
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