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Problem/Message
APN/user name/password is
blank.
Open GSM/GPRS tunnel failed
DDNS no
username/password/domain
name
Update DDNS failed, check
your account state.
PremierWave XC User Guide
Reason
APN, user name or password
that is required, are missing.
Unable to open GSM/GPRS
tunnel.
Required field missing.
DynDNS is not active.
17: Troubleshooting
Solution
Verify APN settings with Network
Operator.
Do ensure that SIM has GPRS-
enabled.
Verify if device is on the GSM/GPRS
network.
Verify APN settings with Network
Operator.
Do ensure that SIM has GPRS-
enabled.
Verify Login detail is entered.
Verify if DynDNS account is active.
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Table of Contents
Troubleshooting
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