Transfer - Cisco 7960 User Manual

Voice Mail

Transfer

Use this feature to transfer a call to another number. See also "Blind Transfer" on
page 25 and "One-Touch Transfer" on page 55.
1. Tell the calling party you will transfer the call, then press the more soft key.
2. Press the transfer (Trnsfr) soft key.
The call is placed on hold and you hear a dial tone.
3. Dial the number to which you want to transfer the call.
4. If the called party answers, you can inform them of the transfer and do one of
the following:
•
•
5. If the called party does not answer, you can do one of the following:
•
•
NOTE: Pressing the EndCall soft key will hang up both parties (the calling and
the called).
Cisco 7960/7940 Telephone User Guide
621-00000116
Table 1: Feature Matrix
Feature Name
Hang up and let the call transfer.
Press theResume soft key to cancel the transfer and return to the holding
party.
Press theResume soft key to cancel the transfer and return to the holding
party, or
Hang up and let the call transfer to the called party's voice mail.
Enable
*09
System Telephone Features
Disable
*09
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