Cisco 7940 Reference Manual

PHONE BASICS
Beyond picking up and putting down the handset, IP
phones allow alternative ways to place, answer, end, and
manage calls.
PLACING A CALL
▪ Press
, or
LINE SPEAKER,
▪ Press the
soft key > dial
NEWCALL
▪ Press a
button
SPEED DIAL
▪ Select a number from a directory > press the
key or lift the handset.
ANSWERING A CALL
▪ Headset: press the
LINE
▪ Speakerphone: press the
button
ENDING A CALL
Headset: press the
HEADSET
Speaker: press the
SPEAKER
REDIALING A NUMBER
Press the soft key.
REDIAL
CALL PICKUP
1. Lift the handset, and press
2. Press soft key.
ANSWER
SPEED DIAL/ABBREVIATED DIAL
1. With handset down, dial the abbreviated number.
2. Press the soft key.
ABBRDIAL
CALLS ON HOLD
▪ To put a call on hold, press the
▪ Press the
soft key to pick it up again.
RESUME
▪ To place multiple calls on hold, use the
button to select the desired call>
TRANSFERRING A CALL
1. Press the soft key to put call on hold.
TRNSFER
2. Dial the number you want to transfer to.
3. Unannounced: Once ringing, skip to step 4.
Announced: Announce the call.
4. Press to complete. If it fails, press the
TRNSFER
key to return to the original call.
September 2013
CISCO IP PHONE SERIES REFERENCE GUIDE
buttons > dial
HANDSET
DIAL
button of the incoming call
soft key or the
ANSWER
button or the soft key
END CALL
button or the soft key.
END CALL
soft key.
PICKUP
soft key.
HOLD
NAVIGATION
RESUME.
RESUME
TRANSFERRING TO VOICEMAIL
▪ To transfer a call to someone's voicemail, dial #8 + their
number.
▪ To transfer a call to your voicemail, press the
while the phone is ringing.
PARKING A CALL
1. Press the
MORE
2. Press the
PARK
soft
ANSWERING A PARKED CALL
Press # + the park number.
FORWARDING YOUR CALLS
1. To forward all calls to another number, press the
key.
SPEAKER
2. Dial the number to forward calls to exactly as you would if you
were placing a call to that number.
FORWARD CALLS TO VOICEMAIL
.
1. Press the
CFWDALL
2. Press the
MESSAGES
To cancel call forwards, press
NOTE:
CONFERENCE CALLING
1. During a call, press the
2. Quickly press the
hold.
3. Dial the number.
4. When the call connects, press
party to the call.
5. Follow steps 2, 3, 4 to add up to a total of six lines.
CONFERENCE CALLING
1. During a call, press the
2. Quickly press the
hold.
3. Dial the number.
4. When the call connects, press
party to the call.
5. Follow steps 2, 3, 4 to add up to a total of six lines.
VOICEMAIL
Press the
MESSAGES
voice instructions.
soft
ADJUSTING THE VOLUME
To adjust the ringer volume when the handset is in the cradle,
press the volume button [+] up or [-] down. This setting is
automatically saved.
soft key.
soft key, and make note of the park number.
soft key.
button.
CFWDALL
soft key.
MORE
soft key. This puts the first party on
CONFRN
again to add the new
CONFRN
soft key.
MORE
soft key. This puts the first party on
CONFRN
again to add the new
CONFRN
button and follow the
soft key
IDIVERT
soft
CFWDALL
.
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