Disabling Call Forward (All); Using The Phone; Using Star Codes; Call Forward (Busy) - Cisco 7960 User Manual

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10. Forwarding for all calls is enabled.

Disabling Call Forward (All)

NOTE: On the 7960 SIP, disabling Call Forward (All) can only be done using
star codes. Check with your system administrator for the star code to be used.
If star codes are not used, then the 7960 SIP is unable to support Call Forward
(All).

...using the Phone

1. On the 7960 MGCP and 7960 SCCP, press the Forward soft key and hang
up the line (press the EndCall soft key or SPEAKER button).
2. Call forward (all) is disabled and the phone hangs up.

...using Star Codes

1. Press 73# on the telephone keypad. On the 7960 MGCP, call forwarding is
disabled and the phone hangs up.
2. On the 7960 SCCP, press the Dial soft key, or line or SPEAKER button, or
pickup the handset.
3. Call forwarding is disabled and the phone hangs up.

Call Forward (Busy)

Call Forward (Busy) allows you to forward calls arriving at your phone while it is
busy to be forwarded to the number you enter. Calls will not ring at your phone and
will be sent to the number entered as the forward destination.
Calls forwarded to an external number (7- or 10-digits) that are unanswered will roll
over to voice mail (if available) at that number. Calls forwarded to an internal
number (4-digit extension) that are unanswered will roll over to voice mail (if
available) for the called party (not the forwarding destination).
Cisco 7960/7940 Telephone User Guide
621-00000116
Call is not answered: Prompt explains call not connected and asks you
to press # to enable the forwarding number or * to exit without enabling
forwarding.
Answering machine or voice mail answers: Press # to escape, and
then press # to enable the forwarding number or * to exit without enabling
forwarding.
System Telephone Features 31