Disabling Call Forward (Out Of Service); Call Pickup - Cisco 7960 User Manual

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5. Enter the number to which you want to forward calls when your phone is out
of service. Be sure to enter the number exactly as you would if you were to call
that number. Include the area code, if necessary. The display shows the
number as it is entered.
6. Press #.
7. A prompt asks you to confirm the forwarding number by pressing # or re-enter
the forwarding number by pressing *.
8. If you pressed *, return to step 5 or hang up.
9. If you pressed #, you are offered the option to verify the forwarding number.
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10. If you pressed 1, the forwarding number is dialed.
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11. Forwarding for out of service is enabled.

Disabling Call Forward (Out of Service)

1. Press 71# on the telephone keypad. On the 7960 MGCP, call forwarding is
disabled and the phone hangs up.
2. On the 7960 SCCP, press the Dial soft key, or line or SPEAKER button, or
pickup the handset.
3. Call forwarding is disabled and the phone hangs up.

Call Pickup

This feature lets you use one phone to answer another phone that is ringing. There
are two types of Call Pickup: Directed Call Pickup and Group Call Pickup. Both
phones must be members of the same Call Pickup Group. Your system
administrator should tell you if you are in a pickup group and who the members are.
36 System Telephone Features
If you previously configured a forwarding number, you will be instructed
to do one of the following:
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Press 1 to enable forwarding. Go to step 11.
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Press 2 to change the current forwarding number. Go to step 5.
Press 1 to verify the number you entered.
Press 2 to enable the number. Go to step 11.
Call is answered by a person: Explain your call, have them hang up,
and press # to enable the forwarding number or * to exit without enabling
forwarding.
Call is not answered: Prompt explains call not connected and asks you
to press # to enable the forwarding number or * to exit without enabling
forwarding.
Answering machine or voice mail answers: Press # to escape, and
then press # to enable the forwarding number or * to exit without enabling
forwarding.
Cisco 7960/7940 Telephone User Guide
621-00000116