Transfer; Transfer Call To Another Number; Swap Between Calls Before Completing Transfer - Cisco 9971 User Manual

Connecting
Step 2 Enter the speed-dial code and press Speed Dial again to complete the call.

Transfer

Transfer allows you to redirect a connected call from your phone to another number:
•
You can redirect a single call to another number that you specify.
•
You can also connect two calls on one line or two different lines to each other
(without remaining on the line yourself).
Before completing a transfer procedure, you can press Release or Cancel to cancel
the transfer or you can press Swap to toggle between calls, which allows you to
speak privately with each party.

Transfer Call to Another Number

Step 1 Do one of the following to enter the transfer recipient's phone number:
•
Press the pulsing green session button of a held call (right side).
•
Enter the transfer recipient's phone number.
•
Scroll to a Call History record and press Call.
•
Press a speed-dial button.
•
Press Speed Dial, enter a speed-dial number or highlight the number you want to
call, and press Speed Dial again.
•
Press Active Calls and select a held call. The transfer completes immediately.
Step 2 Press Transfer or Transfer.
You do not need to wait for the recipient to answer to complete the transfer.

Swap Between Calls Before Completing Transfer

After you connect to the transfer recipient—but before you transfer a call to this
party—you can press Swap to toggle between the two calls. This allows you to
consult privately with the party on each call before you complete the transfer.
CRICOS No. 00114A
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