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Cisco 7940 User Manual

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USER GUIDE
Hostcomm
Hosted Telephony
CISCO HANDSET USER GUIDE

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Summary of Contents for Cisco 7940

  • Page 1 USER GUIDE Hostcomm Hosted Telephony CISCO HANDSET USER GUIDE...

  • Page 2: Table Of Contents

    Using the Cisco IP Phone 7940/7960 Your Cisco IP Phone 7940/7960 provides features you might not have had before on an office phone. You can learn how to use these features by exploring the available options. Read the following sections to learn about the Cisco SIP IP Phone features and related tasks: •...

  • Page 3: Getting Started

    Getting Started The Cisco IP Phone 7940/7960 includes several features to help you become familiar with it. Use the following sections to help you: • Using LCD Icons, page 3 • Tips, page 3 • Accessing Online Help, page 3...

  • Page 4: How To Use The Handset, Speakerphone, And Headset

    (top) on the back of the phone base and press the HEADSET button. You can use the headset with all Cisco IP Phone 7940/7960 features. The VOLUME and MUTE controls also adjust volume to the ear piece and mute the speech path of the headset.

  • Page 5: Customizing Phone Settings

    The VOLUME button adjusts the volume for the currently active voice receiver. Customizing Phone Settings You can change various settings on your Cisco IP Phone 7940/7960 to ensure that the ringer volume, ring sound, and LCD contrast are set appropriately for you. These sections describe the changes you can make: •...

  • Page 6: Making Telephone Calls

    • Answering a Call, page 8 • Ending a Call, page 8 • Muting a Call, page 8 • Placing a Call on Hold, page 9 • Transferring a Call, page 9 Hostcomm Hosted Telephony User Guide Using the Cisco IP Phone 7940/7960...
  • Page 7 Placing a Call Using a Telephone Number You can place a call with the Cisco IP Phone 7940/7960 in any of the following ways: • Lift the handset from the earpiece rest and enter the number using the dial pad to enter the digits.
  • Page 8 • To mute a call, press the MUTE button. • To disengage mute, press the MUTE button again. Hostcomm Hosted Telephony User Guide Using the Cisco IP Phone 7940/7960...
  • Page 9 During a call, press the more softkey, then press the BlndXfr softkey. This places the call on hold. Step 2: Dial the number to which you want to transfer the call. Step 3: Put the handset on the earpiece rest. Hostcomm Hosted Telephony User Guide Using the Cisco IP Phone 7940/7960...

  • Page 10: Making Calls From The Directory

    Making Calls from the Directory The Cisco IP Phone 7940/7960 maintains a directory of calls you missed, received, and placed. You can use these directories to locate numbers you want to dial. You can also use a corporate directory to quickly locate and call co-workers in your company.
  • Page 11 Viewing or Dialing Received and Placed Calls The Cisco IP Phone 7940/7960 keeps a history of all calls you make and receive, including the caller ID, date, and time of the call. You can use this information to redial a party.

  • Page 12: Making Conference Calls

    When finished dialing, verify Forwarded to xxxxxxxxx (which is the number the phone is forwarded to) is displayed above the softkeys on the LCD screen. Disabling Call Forwarding Call Forwarding for the Cisco IP Phone 7940/7960 can be disabled by performing the following steps. Step 1: Press the CFwdAll softkey.

  • Page 13: Using Voice Mail

    The conference parties cannot hear you but you can hear them. • The Cisco IP Phone 7940/7960 only allows three parties in a conference call. • Call waiting calls cannot be conferenced in, the conferencing node must establish both legs of the 3-Way conference.

  • Page 14: Configuring Call Preferences

    Press the Scroll key to highlight Do Not Disturb from the Call Preferences menu. Step 5: To enable the Do Not Disturb feature, press the Yes softkey. To disable this feature, press the No softkey. Hostcomm Hosted Telephony User Guide Using the Cisco IP Phone 7940/7960...

  • Page 15: Configuring Caller Id Blocking

    Press the Scroll key to highlight Call Preferences. Step 3: Press the Select softkey. Step 4: Press the Scroll key to highlight Anonymous Call Block from the Call Preferences menu. Hostcomm Hosted Telephony User Guide Using the Cisco IP Phone 7940/7960...

  • Page 16: Configuring Auto Complete Number

    Step 6: Press the Save softkey to save your selection of this feature and display the Settings menu. Step 7: Press the Back softkey to display the main LCD screen. Hostcomm Hosted Telephony User Guide Using the Cisco IP Phone 7940/7960...

  • Page 17: Configuring Call Hold Ringback

    Step 6: Press the Save softkey to save your selection of this feature and display the Settings menu. Step 7: Press the Back softkey to display the main LCD screen. Hostcomm Hosted Telephony User Guide Using the Cisco IP Phone 7940/7960...

  • Page 18: Configuring Auto Answer (Intercom)

    Press the Scroll key to highlight Line 3, Line 4, Line 5, or Line 6. Note: There are four possible speed dial numbers that can be configured on the Cisco IP 7960G and one possible speed dial number on the Cisco IP 7940G.
  • Page 19 Press the Back softkey to display the Call Preferences menu. Step 14: Press the Back softkey repeatedly to display another menu or until the main LCD screen is displayed. Hostcomm Hosted Telephony User Guide Using the Cisco IP Phone 7940/7960...
  • Page 20 TALK TO US... We are here to help. If you have any questions or require further information, please get in touch. Contact us Visit our website Phone Sales enquiries www.hostcomm.co.uk 0808 1684400 sales@hostcomm.co.uk 0203 372 8420 Support enquiries 01276 300 900 support@hostcomm.co.uk Visit our offices Connect with us...

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Cisco 7960

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