Sending A Message Directly To An Extension; Personal Greetings; Recording Personalized Mailbox Greetings - Cisco 7960 User Manual

Press 17.

Sending a Message Directly to an Extension

You can send a voice mail message directly to an extension without dialing their
extension and having to wait for the call to roll to the voice mail system.
To go directly to someone's voice mail box:
1. Dial 577 (or the code provided by your system administrator) on the keypad.
You hear a voice prompt to enter the extension number of the person you want
to send a message to.
2. Dial the extension number.
You hear a greeting and voice prompt to enter a message.
3. Record your message and hang up.
NOTE: You can press * on your phone at any time during the greeting to skip
to the end of it.

Personal Greetings

You can record a different voice mail greeting for each of the conditions that
transfers a caller to your voice mailbox:
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•
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Additional features include the ability to:
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TIP: When you create your greeting be sure to tell the caller they can dial zero
(0) to reach either the automated attendant or the person you have
programmed to answer "zero out" calls.

Recording Personalized Mailbox Greetings

To record a personalized greeting:
1. Access the voice mail system.
2. Press 4 from the main voice mail menu and choose the greeting you want to
record by pressing the corresponding digit key.
•
126 Voice Mail Features (Option B Menu)
when your phone rings and you don't answer it (the "No Answer" greeting)
when you have activated the Do Not Disturb feature (if this feature is
provided on your telephone)
when you are talking on the phone (the "Busy" greeting)
Record your name so that when you leave messages for other users, they
will hear your name instead of your extension.
Replace your personal greetings with the default greetings.
Press 1 to record the No Answer greeting.
Cisco 7960/7940 Telephone User Guide
621-00000116