Call Management; Call Screening; Call Forwarding; Web Services - Cisco 7960 User Manual

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Call Management

The Cisco IP phone can help you manage the calls you receive with Call
Management tools.
1. Press the services button.
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2. Use the scroll key to select the Call Management option.
3. Press the Select softkey.
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Call Screening

1. Use the scroll key to select the Call Screening option.
2. Press the Select softkey.
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3. Use the scroll key to select a call being screened.
4. Press the Select softkey.
5. The call screening details are displayed. These include name of caller (Name),
their phone number (Number), and the action taken when the call is received
(Action).

Call Forwarding

1. Use the scroll key to select the Call Forwarding option.
2. Press the Select softkey.
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Web Services

The Cisco IP phone can retrieve timely information off of the internet for you.
Cisco 7960/7940 Telephone User Guide
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The saved voice mail message is played. The phone displays information
on the phone status, including the complete originating phone number
and a timer showing how much of the message has played.
The services features menu is displayed.
The call management menu is displayed. It has two options: Call
Screening and Call Forwarding.
If call screening is enabled and in use, the list of calls being screened is
displayed, listing phone number and name.
If call screening is enabled but not in use, the message "No call screening
entry is available" is displayed.
If call forwarding is turned on, the phone number the calls are forwarded
to and the number of rings that occur before forwarding happens is
displayed.
If call forwarding is turned off, the message "No call forwarding entry is
available" is displayed.
Basic Phone Features 15