Deleting A Message; Forwarding A Message To Another Mailbox; Replying To A Message - Cisco 7960 User Manual

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Deleting a Message

To delete a voice mail message, press 7.
NOTE: When you delete a voice mail message, the message is deleted, but
the caller ID and message received information (date, time, etc.) remains in
the inbox listing until you exit voice mail.

Forwarding a Message to Another Mailbox

To forward a voice mail message to another mailbox, follow these steps:
1. Press 6.
NOTE: You hear a prompt to enter the extension number of the person(s) to
whom you want to forward the message.
2. Enter the extension digits and then either:
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3. You get a prompt to leave an introduction to the forwarded message:
a. Record your introductory message.
NOTE: To forward the voice mail immediately without an introductory
message, press # immediately after the prompt.
b. Press # to accept the message.
4. Choose one of the following options to finish forwarding:
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NOTE: Press * at anytime to cancel the forward. If you press *, you must
reenter the extension(s) and any desired introduction.

Replying to a Message

To reply to a message you receive:
Cisco 7960/7940 Telephone User Guide
621-00000116
Press ## while.listening to the message.
Press # while.listening to the message handling options.
press # to enter another extension or,
press ## if this is the only (or last) person to receive the forwarded
message.
Press 1 to forward the message.
Press 2 to change the introductory message.
Press 3 to review the introductory message.
Press 9 to mark urgent and forward.
Press * to cancel the forward.
Voice Mail Features (Option A Menu) 107