Speakerphone Troubleshooting - Cisco 7960 User Manual

If you return the handset to the cradle, you can pick-up the handset at any time and
continue the conversation more privately. Picking-up the handset turns off the
speaker. If you leave the handset off hook, you can switch back and forth between
the handset and speakerphone by pressing the SPEAKER button.

Speakerphone Troubleshooting

You can't hear callers on
the speaker.
Callers can't hear you
when you use the
speakerphone.
The caller's voice echoes.
Cisco 7960/7940 Telephone User Guide
621-00000116
Problem
Increase the speaker volume.
Make sure nothing is blocking the mic.,
which is located on the left side of the
telephone under the handset cradle.
Move closer to the microphone and
face the microphone when speaking.
Decrease the speaker volume.
Solution
Basic Phone Features 19