Call Forward Always
Enable a user to redirect all incoming calls to another phone number. Users have the option to activate and
deactivate the service by using the soft keys, or by dialing a feature code.
Activate: Using the Soft Keys
1. Press the
2. Enter the forwarding
3. Press the
Deactivate: Using the Soft Keys
1. Press
CFWDALL
Activate: Using the Feature Code
1.
GO OFF HOOK
2. Press
*72
3. Follow the
Deactivate: Using the Feature Code
1.
GO OFF HOOK
2. Press
*73
Call Forward Busy
Enable a user to redirect calls to another destination when the user's line is busy.
Using the Feature
Activate: Using the Feature Code
1.
GO OFF HOOK
2. Press
*90
3. Follow the
Deactivate: Using the Feature Code
1.
GO OFF HOOK
2. Press
*91
Call Forward No Answer
Enable a user to redirect calls to another destination when an incoming call is not answered within a specified
number of rings. Normally, a call would be directed to a user's voicemail.
Using the Feature
Activate: Using the Feature Code
1.
GO OFF HOOK
Zayo Managed Services
Get user manuals:
See SafeManuals.com
soft key.
MENU
NUMBER
with the KEYPAD.
soft key.
ACCEPT
soft key.
IVR
instructions.
instructions.
IVR
Cisco 7940/60 User Guide
Cisco 7940/7960 User Guide
Page 6 of 12