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Swap between Calls before Completing a Transfer
Before completing a transfer procedure you can press the Swap soft key to toggle
between calls, allowing you to speak privately with each party.
1. Press the Swap soft key to toggle between the two calls.
This allows you to consult privately with the party on each call before
you complete the transfer.
Forward All
Forward All allows you to forward calls from any line on your phone to another number. You
can set up Forward All directly on your phone for any line.
Forward Calls on your Phone
1. From your phone, press the Forward All soft key.
2. Enter a phone number, or select an entry from the Call History list.
(You may also press the Messages button to forward all calls to
voicemail.)
Visual confirmation displays for a few seconds to confirm the number
to which your calls will be forwarded.
3. To verify that your calls are forwarded, look for a Forward All icon in
the line label.
Cancel Forward Calls on your Phone
1. Press the Forward Off soft key.
Call forwarding is cancelled.
Mute
Mute allows you to block audio input for your handset, headset, and speakerphone, so
that you can hear other parties on the call but they cannot hear you.
Mute your Phone
1. Press the Mute button (Mute button light goes red).
The audio is blocked and visual confirmation displays.
2. Press the Mute button (light goes off).
The audio is returned.
Call Pickup
Call Pickup allows you to answer a call that is ringing on a co-worker's phone by
redirecting the call to your phone. If multiple calls are available for pick up, your phone picks
up the oldest call first (the call that has been ringing for the longest time).
Answer a Call using Pickup
1. Press the PickUp button to transfer a ringing call within your pickup
group to your phone and wait for the call to move to one of your
session buttons on the left side of your phone
If you have multiple lines and want to pick up the call on a non-primary
line, first press the desired line button, then press the PickUp button.
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