Busy Override; Callback Request - Panasonic S-ICX Technical Manual

Chapter 6. DSLT Features

Busy Override

Description
Busy Override allows you to break into one another's outside or intercom calls to relay urgent
information or to create three-party conference calls.
Operation
To use Extension Busy Override:
1. Lift the handset or press the ON/OFF key.
2. Dial the extension number.
3. Enter the Busy Override code (default = 9 [UK/HK] or 9#
[Taiwan, Malaysia, Indonesia]).
Hardware Requirements
• N/A
Considerations
• You cannot break in on three-party conference calls.
• The default for the Override Alert Tone is off. If the Override Alert Tone is enabled, the tone will
be sent to both parties when a call is overridden.

Callback Request

Description
If you dial a busy extension, Callback Request enables the System to call you back when that
extension becomes free. When you answer, the System automatically rings the called party again.
Operation
To set a Callback Request:
1. Lift the handset or press the ON/OFF key.
2. Dial the extension number.
3. Enter the Callback Request code (default = 3 [UK/HK] or
3# [Taiwan, Malaysia, Indonesia]).
4. Replace the handset after you hear the ringback tone.
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Action
Action
S-ICX (International) issued October 2000
Section 700 - Operation
Result
Intercom dial tone
Busy tone
• Alert tone sounds to both extensions
(system programming required)
• Connected to both parties
Result
Intercom dial tone
Busy tone
Ringback tone
System calls back when called extension
becomes free
S-ICX-50-700