Call Transfer; Supervised Transfer - Panasonic S-ICX Technical Manual

Section 700 - Operation
Operation
To use Trunk Direct Pickup:
1. Lift the handset.
2. Enter the Trunk Direct Pickup code (default = *0).
3. Dial the number of the ringing or holding (system) trunk.
4. Complete the call and replace the handset.
Hardware Requirements
• N/A
Related Programming
• FF1-2: Dial Plan
Considerations
• Calls on exclusive hold cannot be picked up.

Call Transfer

Description
The System allows you to transfer calls to either another extension or to an outside number. The
transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to
transfer a call to a busy extension.)

Supervised Transfer

When completing a supervised transfer, the transferring party remains on the line until the third party
answers, then he/she announces the call.
Operation
To supervise the transfer of a call to another extension:
1. While on a call, hookflash to place the call on hold.
2. Dial the extension number to which the call is to be trans-
ferred.
3. When the call is answered, inform the third party of the
transfer.
4. Complete the transfer by replacing the handset.
S-ICX-50-700
Action
Action
S-ICX (International) issued October 2000
Chapter 7. SLT Features
Result
Intercom dial tone
Result
Intercom dial tone
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