Authorization Codes - Avaya Communication Manager Administrator's Manual

Authorization codes

Authorization codes provide the means for extending control of system users' calling privileges. They
extend calling-privilege control and enhance security for remote-access callers.
NOTE:
To maintain system security, Avaya recommends you use authorization codes.
Authorization codes may be used to:
•
Override an FRL assigned to an originating station or trunk
•
Restrict individual incoming tie trunks and remote-access trunks
•
Track Call Detail Recording calls for cost-allocation purposes
•
Provide additional security control
You can make authorization codes mandatory by setting, on the Trunk Group screen, the
field to y. See Trunk Group
More information
When you dial an authorization code, the FRL assigned to the extension number, attendant console,
incoming trunk group, or remote access trunk group being used for the call is replaced by the FRL
assigned to the authorization code. The new FRL functions the same as the one it replaces; however, the
new FRL may represent greater or lesser calling privileges than the FRL that it replaces. Access to any
given facility depends on the restrictions associated with the authorization code FRL.
Example
A supervisor is at a desk of an employee and wants to make a call that is not normally allowed by the
FRL assigned to that employee's extension. The supervisor, however, can still make the call by dialing an
authorization code that is assigned an FRL that is not restricted from making that type of call.
For security reasons, authorization codes range from 4 to 13 digits. The number of digits in the codes
must be a fixed length for a particular server running Avaya Communication Manager.
NOTE:
Once established, the number of digits (4 to 13) in the authorization code remains fixed
unless all codes are removed and re-entered. All authorization codes used in the system
must be the same length.
Incoming trunk groups within a system may be administered to always require an authorization code. The
system applies recall dial tone to a call when the user must dial an authorization code. If the user dials a
correct authorization code within 10 seconds (interdigit timeout), the call completes as dialed. If the user
does not dial an authorization code or dials an incorrect authorization code, the call routes to the
attendant, or routes to intercept tone, depending on system administration.
Normally, Direct Inward Dialing (DID) trunks should not require authorization codes. However, it can be
done and care should be taken when administering DID trunks to require an authorization code, because
different type calls could terminate at different endpoints, and requiring an authorization code could be
confusing to the caller.
Administrator's Guide for Avaya Communication Manager
November 2003
on page 1256 for more information.
Feature Reference
Authorization codes
Auth Code
1369