System Parameters Ocm Call Classification - Avaya Communication Manager Administrator's Manual

Hide thumbs Also See for Communication Manager:
Table of Contents

Advertisement

Product ID
Identifies the product using the IP (internet protocol) registration.
Valid
displays
IP_Agent
IP_Phone
IP_ROMax
IP_Soft
IP_eCons
Rel
Release number of the IP endpoint.
Valid
displays
0 to 99 or blank

System Parameters OCM Call Classification

This screen enters the tone characteristics for your country for Outbound Call Management (OCM)
applications. It is not required for United States OCM applications. If you cannot access this screen,
contact your Avaya representative.
This screen appears when
screen is set to y, or when the
System Parameters Country Options screen is set to y. This screen defines the busy tone and cadence and
can be administered with up to 4 on and off steps, which is four valid cycles to determine busy tone.
Avaya recommends that you use a minimum of two on and off steps to determine a valid busy tone. If the
cadence is administered with one on and off step, any time the classifier hears the cadence it is considered
BTD signal.
Administrator's Guide for Avaya Communication Manager
November 2003
Usage
IP Agents
IP Telephones
R300 Remote Office phones
IP Softphones
SoftConsole IP attendant
Usage
Release number of the IP endpoint
Global Call Classification
Enable Busy Tone Disconnect for Analog loop-start Trunks
System Parameters OCM Call Classification
field on the
System-Parameters Customer-Options
Screen Reference
field on the
1229

Advertisement

Table of Contents
loading

Table of Contents