Promise Technology FASTtrak100 TX User Manual page 92

Possible Master/Slave problems
Master/slave problems may exist between two ATA or IDE drives of different brands
attached to a single cable. For both compatibility and better performance, choose
drives of the same model/brand and install them on separate cables. Refer to the
Drive Setup by Connector table (see page 7) for more recommended drive
placements.
System CMOS displays C: or D: drive failure during Startup
Do not reference C: or D: in the Mainboard Standard CMOS for drives attached to the
FastTrak100 controller. Only enter drive information in the Mainboard CMOS for drives
attached to a conventional add-on or onboard IDE controller.
FDISK reports a much lower drive capacity if a single physical drive or a
striped array exceeds 64GB
Due to a limitation with FDISK, the utility reports only the storage capacity that
exceeds 64GB. This is a cosmetic, not actual, limitation. Simply create a single DOS
drive partition, reboot, and then format the partition. The Format command will
recognize the total capacity of the partition accurately. Windows NT/2000/98 will now
recognize the total capacity of your array.
Unable to partition or format array
There are two possible causes -
A) If the FastTrak100 controller is the bootable device, make sure that the array is
set to be bootable -
1. Enter the FastCheck BIOS utility by pressing CTRL-F when prompted during boot
2. Choose option [3], "Define Array"
3. Highlight the array that you want to boot from using the [ ] Up [ ] Down keys.
4. Press the [Space] bar key.
5. An * asterisk will appear next to the array number indicating it as bootable. The
system will now recognize this array as the first array seen. The system will
then use this bootable array as the (fixed) boot C: drive.
B) The Reserve Sector of one of the drives has become corrupt or bad. Removing
the Reserve Sector will remedy any issue related directly to a Bad Reserve
Sector.
WARNING: Before removing the Reserve Sector of the drive(s), backup
any existing data. Removal of the reserve sector of any drive
permanently deletes all existing data on the hard drive. For Mirrored
arrays (RAID 1), you should remove the Reserve Sector from the
"mirrored" drive first (this will appear during Step 3 below) then rebuild the mirrored
array. Remove the Sector on the Master Drive only as a last resort. For Striped
arrays (RAID 0), removing the Reserve Sector from any of the drives that are striped
will destroy the arrayed data.
FastTrak100 TX/LP™ Series User Manual
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