Promise Technology SMARTSTOR NS4300N Product Manual
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Promise Technology SMARTSTOR NS4300N Product Manual

Promise technology product smartstor ns4300n product manual
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Summary of Contents for Promise Technology SMARTSTOR NS4300N

  • Page 1 MART NS4300N Product Manual Version 2.0 SR4...
  • Page 2 You should back up all data before installing any drive controller or storage peripheral. Promise Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise Technology product. Notice...

  • Page 3: Table Of Contents

    Chapter 2: Installation and Setup ......5 Unpacking the SmartStor NS4300N ......5 Installing Disk Drives .
  • Page 4 Chapter 4: One Touch Backup ......45 Enabling One Touch Backup ......46 Creating a Backup Schedule .
  • Page 5 Chapter 5: SmartNAVI, cont. Managing Backups, cont. Restoring Backed-up Files ......67 Viewing the Backup Event Log ......68 Saving the Event Log .
  • Page 6 Chapter 6: PASM .........85 Connecting to PASM .
  • Page 7 Chapter 6: PASM, cont. Managing RAID Volumes .......107 Viewing RAID Volume Status ......107 Viewing Disk Drive Information .
  • Page 8 Chapter 6: PASM, cont. Managing the System, cont. Restarting the SmartStor ......125 Locating the SmartStor ......125 Viewing System Information .
  • Page 9 Chapter 8: Troubleshooting, cont. Checking Enclosure Status in PASM ..... .146 Solving Network Connection Problems .....147 Verifying Connections with SmartNAVI .
  • Page 10 SmartStor NS4300N Product Manual...

  • Page 11: Chapter 1: Introduction To Smartstor

    Client OS Support (page 4) • Browser Support (page 4) Promise Technology’s SmartStor NS4300N is a network attached storage (NAS) solution for external storage targeted for small and medium business (SMB) users and small office/home office (SOHO) users. With a NAS product, users can save their work and have access to files over the network without having to carry around a disk drive or memory stick.

  • Page 12: Architecture

    Architecture The SmartStor NS4300N’s architecture is based on the Freescale MPC8343 microprocessor and the Promise PDC40719 Serial ATA RAID Controller. The Gigabit Ethernet port is used for the data transfer and management. The USB ports are used for a printer, expansion drives, and Uninterruptable Power Supply (UPS).

  • Page 13: Specifications

    • SmartSYNC Backup Utility • Setup Wizard Utility Specifications • Disk drive support: • Four 1.5 Gb/s or 3 Gb/s SATA 3.5-inch disk drives • Conforms to Serial ATA 1.0 specification and Serial ATA II: Extensions to Serial ATA 1.0 specification (SATA II, phase I specification) •...

  • Page 14: Compatible Backup Software

    • Hardware monitoring of: • • Temperature • Power Compatible Backup Software SmartStor NS4300N is compatible with the following backup software products: • VERITAS® NetBackup/Backup Exec™ • CA BrightStor™ARCserve/Enterprise • LEGATO® NetWorker™ • Syncsort Backup Express • Microsoft Backup Software for Windows 95/98/NT/2000/ME/XP •...

  • Page 15: Chapter 2: Installation And Setup

    Setting up the SmartStor (page 11) • Connecting to PASM (page 15) • Shutting Down the SmartStor (page 18) Unpacking the SmartStor NS4300N The SmartStor NS4300N box contains the following items: • SmartStor NS4300N Unit • Quick Start Guide •...
  • Page 16 Figure 1. SmartStor NS4300N Front View Note: This SmartStor is shown without the front door. Figure 2. SmartStor NS4300N Rear View Disk Drive Drive Carrier Disk Status Disk Activity Power Button System Status Ethernet Activity LED One Touch Backup Button...

  • Page 17: Installing Disk Drives

    Installing Disk Drives You can populate the SmartStor NS4300N with SATA 1.5 Gb/s or 3.0 Gb/s disk drives. For optimal performance, install disk drives of the same model and capacity. Your disk drives will become a RAID Volume on the SmartStor.

  • Page 18: Installing The Software

    Installing the Software The SmartNAVI software connects your PC to the SmartStor, sets up the SmartStor, sets up network drives on your PC, and performs backups. To install the software: Insert the CD into your CDROM. Double-click the SmartNAVI installer icon (right). Click the Next button to begin installation.
  • Page 19 Click the “I accept the terms...” option, then click the Next button. The Choose Destination Location screen appears. Optional. Click the Browse... button to choose a new install location for the software. Click the Next button. The Ready to Install screen appears.
  • Page 20 Click the Install button to proceed with installation. When the installation is finished, the final installation screen appears. Click to Finish button to close the installer. With the Online Registration box checked, your browser will open and go directly to the Promise product registration website. Thank you for taking the time to register.

  • Page 21: Setting Up The Smartstor

    The installer adds a SmartNAVI icon to the: • Start menu • Application tray SmartNAVI loads automatically every time your Windows OS starts. Setting up the SmartStor The SmartNAVI performs the setup procedures on your SmartStor. After the procedure is done, you will have a default folder on the SmartStor, set up as a network drive on your PC.
  • Page 22 Type admin in the Username, Password, and Confirm fields, then click the Login button. This action creates a default user and logs the default user into SmartNAVI. The Main Window opens. Choose a Setup Mode and click the button: • One Click Setup –...
  • Page 23 If you chose Advanced Setup, go to the next step. Choose Automatic (DHCP) or Manual network settings. If you chose Manual settings, type entries for each of the following parameters in the fields provided: • Computer (NAS system) Name • IP Address •...
  • Page 24 SmartStor NS4300N Product Manual You can now copy files to and from the folder on the SmartStor. To access this folder from other PCs, see “Chapter 3: Connecting to the SmartStor” on page 19. To create additional RAID Volumes and folders, see “Chapter 6: PASM” on...

  • Page 25: Connecting To Pasm

    Connecting to PASM The Promise Advanced Storage Manager (PASM) software is factory-installed on the SmartStor system. PASM runs in the browser on your PC. You can access PASM: • Directly in your browser. See page 16. • From SmartNAVI. See page 17. Browser Support Choose one of the following browsers to use with PASM: •...

  • Page 26: Pasm In Your Browser

    PASM in your Browser To log into PASM in your browser: Start your Browser. In the Browser address field, type in the IP address of the SmartStor. See “Finding the SmartStor’s IP Address” on page 15. Note that the IP address shown below is only an example. The IP address you type into your browser will be different.

  • Page 27: Pasm In Smartnavi

    PASM in SmartNAVI To log into PASM from SmartNAVI: On the Windows desktop, right-click the SmartNAVI icon (right). Choose Open Advanced Management from the popup menu. Your default browser starts and the PASM login screen displays. Type admin in both the User Name and Password fields, then click the Login button.

  • Page 28: Shutting Down The Smartstor

    Shutting Down the SmartStor To shut down the SmartStor, press and hold the power button for five seconds. See Figure 3. The system status LED turns red, then goes dark. To restart the SmartStor, press the power button again. Figure 3. Press and hold the Power button for 5 seconds Note: This SmartStor is shown without the front door.

  • Page 29: Chapter 3: Connecting To The Smartstor

    Chapter 3: Connecting to the SmartStor • Setting up a Network Drive on a Windows PC (page 19) • Setting up a Network Drive on a UNIX or Linux PC (page 22) • Setting up a Network Drive on a Macintosh PC (page 26) •...
  • Page 30 In the Computer name field, type the IP address of the SmartStor and click the Search button. See “Finding the SmartStor’s IP Address” on page 15. The SmartStor appears in the search results list. Double-click the SmartStor to show the Public folder and any other folders you have created.
  • Page 31 Right-click the folder you want and choose Map Network Drive from the dropdown menu. The Map Network Drive dialog box appears. In the Map Network Drive dialog box, choose a drive letter and click the Finish button. Double-click the My Computer icon on your Windows desktop.

  • Page 32: Setting Up A Network Drive On A Unix Or Linux Pc

    The folder on the SmartStor appears under My Computer as a network drive. You can now copy files to and from the folder on the SmartStor. Setting up a Network Drive on a UNIX or Linux PC Before you can access the SmartStor from a UNIX or Linux PC, you must configure the SmartStor to communicate with UNIX and Linux.
  • Page 33 In the Information tab, click the Enable button next to UNIX/Linux. Click the OK button in the confirmation box. Click the File Sharing icon in the Tree. Click the Modify tab. Check the Unix/Linux box, then click the OK button. The UNIX/Linux file sharing enables UNIX and Linux PCs to access folders on the SmartStor.
  • Page 34 11. Click the Add button. On the UNIX/Linux PC with Command Line Interface Open a terminal window. Create a new folder for the SmartStor. Type mkdir SmartStor and press Enter. Mount the SmartStor. Type mount 192.168.1.214:/VOLUME1/PUBLIC/ SmartStor and press Enter. Note that the IP address shown above is only an example.
  • Page 35 Double-click the SmartStor (NS4300) on the network. Double-click the folder you want. If this is the first time you accessed this folder, an Authentication dialog box opens. Type the user name and password in the respective fields, then click the OK button.

  • Page 36: Setting Up A Network Drive On A Macintosh Pc

    Setting up a Network Drive on a Macintosh PC Before you can access the SmartStor from a Macintosh (Mac OS X) PC, you must configure the SmartStor to communicate with the MacOS. On the Windows PC Start PASM. See “PASM in your Browser” on page 16 or “PASM in SmartNAVI” on page 17.
  • Page 37 Check the Macintosh box, then click the OK button. The Macintosh file sharing enables Macintosh PCs to access folders on the SmartStor. In this case, access is given for the PUBLIC folder. On the Macintosh PC From the Go menu, choose Connect to Server. In the Connect to Server dialog box, type afp://192.168.1.214 and click the Connect button.
  • Page 38 The default user name is admin. The default password is admin. The user name and password are case sensitive. In the NS4300 dialog box, click the folder you want, then click the OK button. In the NS4300 Welcome screen, click the OK button.

  • Page 39: Connecting A Usb Printer To Smartstor

    A window opens on the Macintosh desktop to access the folder on the SmartStor. You can now copy files to and from the folder on the SmartStor. Connecting a USB Printer to SmartStor To connect a USB printer to the SmartStor: Set up your printer according to the printer’s Setup Guide or User Manual.

  • Page 40: Setting Up The Print Server On Smartstor

    Setting up the Print Server on SmartStor To set up the SmartStor’s print server: Start PASM. See “PASM in your Browser” on page 16 or “PASM in SmartNAVI” on page 17. In the Tree, on the left side of the PASM screen, click the + beside the File & Print icon to expand the Tree.
  • Page 41 The user name and password are case sensitive. Right-click the usbptr1 icon folder and choose Connect... from the dropdown menu. When the warning message about printer drivers appears, click the OK button to continue.

  • Page 42: Setting Up Linux Printing

    In the Add Printer Wizard, click the Manufacturer and model name of your USB printer, then click the OK button. To verify printer installation, in the Windows Start menu, choose Settings, then Printers and Faxes. The Printers and Faxes screen appears. The usbptr1 is the USB printer on the SmartStor.
  • Page 43 In the Name field, type a name for the printer, such as NAS_printer, a description, and click the Forward button. From the Select a queue type dropdown menu, choose Network Windows (SMB). Scroll the list and click the triangle icon beside NS4300. USBPTR01 appears below NS4300.
  • Page 44 The user name and password are case sensitive. The Printer Model dialog box opens. From the dropdown menu, choose the manufacturer of your printer. From the model list, highlight the model of your computer, then click the Forward button. 10. Click the Finish button.

  • Page 45: Setting Up Macintosh Printing

    USBPTR01 is added to your printer list. Setting up Macintosh Printing To set up printing on a Macintosh PC: From the Apple Menu, choose System Preferences. Double-click the Print & Fax icon. Click the Setup Printers button. In the Printer List, click the Add icon. The Printer List displays a new panel.
  • Page 46 Type the user name and password in the respective fields, then click the OK button. The default user name is admin. The default password is admin. The user name and password are case sensitive. The printer list displays a new panel. Highlight the USBPTR01 in the list.

  • Page 47: Connecting A Usb Drive

    11. Click the Add button. USBPTR01 is added to your printer list. Connecting a USB Drive To connect a USB drive to the SmartStor, attach the USB cable from your external drive to one of the USB connections on the back of the SmartStor. If you have a USB memory stick, attach it directly to one of the USB connections or use a USB cable, whichever is more convenient.
  • Page 48 usbdisk folder does not appear. See “Formatting an External USB Drive or Memory Stick” on page 111. Windows PC The USB drive appears as a folder on the SmartStor when you create a network drive on a Windows PC. Follow the procedure “Setting up a Network Drive on a Windows PC” on page 19, but choose the usbdisk folder instead of the public folder.
  • Page 49 Chapter 3: Connecting to the SmartStor Linux PC The USB drive appears as a folder on the SmartStor when you create a network drive on a Linux PC. Follow the procedure “Setting up a Network Drive on a UNIX or Linux PC” on page 22, but choose the USBDISK folder instead of the PUBLIC folder.

  • Page 50: Disconnecting A Usb Drive

    Disconnecting a USB Drive To disconnect a USB drive or memory stick from the SmartStor: Be sure that no files on the USB drive or memory stick are still open. Unplug the USB drive or memory stick from the SmartStor. The SmartStor automatically unmounts the USB drive or memory stick.
  • Page 51 Click the NAS Management icon. Click the Add Plugin button. Do one of the following actions: • Type the name of the plug-in file • Click the folder icon, navigate to the plug-in file, click it, then click the Open button Click the OK button.

  • Page 52: Installing And Configuring Apple Itunes

    The plug-in’s name turns red. 10. Click the Enable button. After a moment, the Service Status changes to ON. The plug-in is now installed SmartStor. You can also install the iTunes plug-in using PASM. See “Adding Plug-ins” on page 101 and “Enabling and Disabling Plug-ins” on page 102.
  • Page 53 Chapter 3: Connecting to the SmartStor Click on the SmartStor to display the items stored there. SmartStor...
  • Page 54 SmartStor NS4300N Product Manual...

  • Page 55: Chapter 4: One Touch Backup

    Chapter 4: One Touch Backup • Enabling One Touch Backup (page 46) • Creating a Backup Schedule (page 46) • Performing a One Touch Backup (page 47) • Viewing Your Backup Files (page 48) • Restoring Backed-up Files (page 49) One Touch Backup enables you to make a quick, automated backup of a selected folder on your PC, at the touch of a button.

  • Page 56: Enabling One Touch Backup

    Enabling One Touch Backup To enable One Touch Backup on the SmartStor: On the Windows PC, start PASM. See “PASM in your Browser” on page 16 or “PASM in SmartNAVI” on page 17. In the Tree, click the + beside the Backup icon, then click the Client Backup icon.

  • Page 57: Performing A One Touch Backup

    Click the folder whose contents you want to backup. Click the arrow icons to expand the tree and narrow your choices. Click the Schedule button. Click an option button for: • Hour • • Day of the week Choose the corresponding values from the dropdown menus: •...

  • Page 58: Viewing Your Backup Files

    Viewing Your Backup Files To view your backup files on the SmartStor: On the Windows PC desktop, double-click the My Computer icon. Under Network Drives, double-click the SmartStor. On the SmartStor, find the Backup folder. The Backup folder contains the results of the One Touch Backup: •...

  • Page 59: Restoring Backed-Up Files

    Backup folder of account name “Billy” Restoring Backed-up Files You can restore all or any portion of the files in the BACKUPDATA_your username folder on the NAS system. You can also choose to restore the files to their original location on your PC or an alternative location.
  • Page 60 Click the folder whose contents you want to restore. Click the arrow icons to expand the tree and narrow your choices. Click an option button for: • Restore to original folder – The backup files will overwrite the files on your PC •...

  • Page 61: Chapter 5: Smartnavi

    Chapter 5: SmartNAVI • Working with SmartNAVI (page 51) • Managing Users and Groups (page 56) • Managing RAID Volumes (page 61) • Managing Backups (page 64) • Managing Share Folders (page 70) • Making Management Settings (page 73) • Managing Downloads (page 81) Working with SmartNAVI The SmartNAVI software connects your PC to the SmartStor, performs backups,...

  • Page 62: Opening The Msn Window

    Opening the MSN Window To open the MSN Window, do one of the following actions: • If the Main Window is open – Click the close of the Main Window. • If neither Window is open – Right-click the SmartNAVI icon in the application tray and choose Open SmartNAVI from the popup menu.

  • Page 63: Choosing A Smartnavi Language

    Choosing a SmartNAVI Language To choose a language: Go to the MSN Window. Click the Language dropdown menu and choose the language you prefer. Starting the Advanced Storage Manager (PASM) This feature opens Promise Advanced Storage Manager (PASM) in your default browser.

  • Page 64: Viewing Smartnavi Information

    MSN Window Click the system in the NAS List that you want to open in PASM. Click the Open Advanced Management icon (right). The PASM login screen appears in your browser. SmartNAVI Tray Icon Right-click the SmartNAVI icon in the application tray. Choose Open Advanced Management in the popup menu.

  • Page 65: Closing Smartnavi

    Closing SmartNAVI To close SmartNAVI: Click the close Click the close If you close SmartNAVI this way, you can open it from the application tray icon. Alternative Method To close SmartNAVI: Right-click the SmartNAVI icon in the application tray. Choose Close from the popup menu. If you close SmartNAVI this way, you must open it from the Start menu.

  • Page 66: Managing Users And Groups

    Managing Users and Groups This category includes the following topics: • Creating a User (page 56) • Creating the Default User (page 57) • Changing User Passwords (page 57) • Changing User Permissions (page 57) • Viewing a List of Users (page 58) •...

  • Page 67: Creating The Default User

    Creating the Default User This feature creates the default user for SmartNAVI. If you change to a new default user, the previous default user’s network drives, backup schedules, username, and password information all will be deleted. To create the default user: Go to the MSN Window.

  • Page 68: Viewing A List Of Users

    To change permissions: Go to the Main Window. Click the Share Folder icon. Click the Share Folder Permission button. Click the share folder whose permissions you want to change. The folder name turns red. For each user in the list, click one of the following options: •...

  • Page 69: Viewing A List Of Groups

    Type a Group name in the field provided. Up to 16 characters, A-Z, 0-9, and _. No spaces. Optional. Move members to the Selected User list to add them. Or add them later. Click the OK button. Viewing a List of Groups To view a list of Groups: Go to the Main Window.

  • Page 70: Deleting A Group

    Click the Group whose membership you want to change. Move members to the Available User list to delete them. Click the OK button. Deleting a Group Before you can delete a Group, you must first delete all of the Members from the Group.

  • Page 71: Managing Raid Volumes

    Managing RAID Volumes This category includes the following topics: • Creating a RAID Volume (page 61) • Expanding a RAID Volume (page 61) • Viewing RAID Volume Status (page 62) • Viewing a List of RAID Volumes (page 62) • Recreating a RAID Volume (page 63) Creating a RAID Volume To create a RAID volume:...

  • Page 72: Viewing Raid Volume Status

    The RAID volume takes several minutes to expand and initialize, depending on the size of your disk drives. Expansion is only available when your NAS system has the proper combination of RAID volume and free disk drives. For additional expansion options or to change the RAID level of your volume, use PASM.

  • Page 73: Recreating A Raid Volume

    Recreating a RAID Volume When you recreate a RAID volume, you delete all the data saved in the volume. Back up any important data before you recreate a volume. To recreate a RAID volume: Go to the Main Window. Click the Volume Configuration icon. Click the Recreate Volume button.

  • Page 74: Managing Backups

    Managing Backups This category includes the following topics: • Doing a Backup Now (page 64) • Scheduling a Backup (page 65) • Viewing Backup Schedules (page 66) • Changing a Scheduled Backup (page 66) • Deleting a Scheduled Backup (page 67) •...

  • Page 75: Scheduling A Backup

    SmartNAVI Tray Icon Before you can backup from the SmartNAVI tray icon, you must create a backup schedule. See “Scheduling a Backup” on page 65. Right-click the SmartNAVI icon in the application tray. Choose Backup Now in the popup menu. The backup begins immediately.

  • Page 76: Viewing Backup Schedules

    Viewing Backup Schedules To view the list of current schedules: Go to the Main Window. Click the SmartSYNC icon. Click the Schedule List button. The list of all backup schedules appears. Changing a Scheduled Backup You can schedule backups by the hour, day, or week. To change the scheduled backup of files from your PC to the NAS system: Go to the Main Window.

  • Page 77: Deleting A Scheduled Backup

    Deleting a Scheduled Backup Deleting a scheduled backup has no effect upon any files previously backed-up to the SmartStor. To delete a scheduled backup: Go to the Main Window. Click the SmartSYNC icon. Click the Schedule List button. Click the schedule you want to delete. Click the Delete button.

  • Page 78: Viewing The Backup Event Log

    If you chose Restore to a specific folder, do one of the following actions: • Type the name of an existing folder in the field provided • Type the name of an new folder in the field provided • Click the Folder icon and navigate to the target folder Click the Restore button.

  • Page 79: Clearing The Event Log

    To save a copy of the Backup Event Log as a text file: Go to the Main Window. Click the SmartSYNC icon. Click the Event Log button. Click the Save button. Optional. Change the file name or save to a different location. Click the Save button in the Save dialog box.

  • Page 80: Managing Share Folders

    Managing Share Folders This category includes the following topics: • Creating a Share Folder (page 70) • Opening a Share Folder (page 70) • Viewing a List of Share Folders (page 71) • Changing Share Folder Permissions (page 71) • Deleting a Share Folder (page 71) •...

  • Page 81: Viewing A List Of Share Folders

    Viewing a List of Share Folders To view a list of Share Folders: Go to the Main Window. Click the Share Folder icon. Double-click the individual share folder to view its contents. Changing Share Folder Permissions The Admin user always has read and write permission. All other users have read- only permission by default.

  • Page 82: Mounting A Share Folder / Creating A Network Drive

    Click the OK button. Click the Delete button. Click the Yes button in the first confirmation box. Type Yes then click the OK button in the second confirmation box. Mounting a Share Folder / Creating a Network Drive To mount a share folder (Linux) or create a network drive (Windows): Go to the Main Window.

  • Page 83: Making Management Settings

    Making Management Settings This category includes the following topics: • Configuring a NAS System (page 73) • Changing Network Settings (page 75) • Locating the SmartStor (page 76) • Choosing a Default NAS System (page 76) • Enabling or Disabling Event Notification (page 76) •...
  • Page 84 Click the Advanced Setup button. Choose Automatic (DHCP) or Manual network settings. If you chose Manual settings, type entries for each of the following parameters in the fields provided: • Computer (NAS system) Name • IP Address • Subnet Mask •...

  • Page 85: Changing Network Settings

    When you create your RAID volume in PASM, you can choose additional options, such as Multiple RAID volumes. See “Setting up SmartStor with the Setup Wizard” on page 89. Changing Network Settings If your NAS system is on a network, check with your Network Administrator before you change the network settings.

  • Page 86: Locating The Smartstor

    Locating the SmartStor This feature helps you to physically locate a NAS system. To locate a SmartStor: Go to the MSN Window. Click the system in the NAS List that you want to locate. Click the Locate NAS icon (right). On the NAS system you chose: •...

  • Page 87: Viewing The System Event Log

    Disabling Event Notification To disable event notification: Right-click the SmartNAVI icon in the application tray. Uncheck Event Notice in the popup menu. Viewing the System Event Log NAS events report functions and status of the NAS system. The Event Log displays the 20 most recent events.

  • Page 88: Viewing A List Of Plug-Ins

    Click the Add Plugin button. Do one of the following actions: • Type the name of the plug-in file • Click the folder icon, navigate to the plug-in file, click it, then click the Open button Click the OK button. After a few moments, the plug-in is added.

  • Page 89: Enabling And Disabling Plug-Ins

    Enabling and Disabling Plug-ins Enabling Plug-ins You must add a plug-in to SmartStor before you can use this function. To enable a plug-in: Go to the Main Window. Click the NAS Management icon. Click the Configuration Plugin button. Click the Plug-in you want to enable. The plug-in's name turns red.
  • Page 90 Click the Configuration Plugin button. Click the Plug-in you want to remove. The plug-in's name turns red. Click the Remove button. Click the Yes button in the confirmation box. The plug-in is removed from SmartNAVI. If you need the plug-in later, you can reinstall it. See “Adding Plug-ins” on page 77.

  • Page 91: Managing Downloads

    Managing Downloads This category includes the following topics: • Adding a Link (page 81) • Viewing the Download List (page 82) • Removing a Link (page 82) • Pausing and Resuming a Download (page 82) • Viewing the Downloaded List (page 83) •...

  • Page 92: Viewing The Download List

    The file’s link is added to the Download List. Downloading begins automatically. Torrent files are saved to the download folder on the NAS system. Viewing the Download List The Torrent files in this list have not been downloaded yet. To view the Download List: Go to the Main Window.

  • Page 93: Viewing The Downloaded List

    Click the Download Station icon. Click the Download List button. Click the link of the paused file download you want to resume. Click the Start button. Viewing the Downloaded List The Torrent files in this list have been downloaded. To view a list of downloaded files: Go to the Main Window.
  • Page 94 Click the file you want to delete. Click the Delete button. Click the Yes button in the confirmation box. The link and corresponding Torrent file in the download folder on the NAS system are deleted.

  • Page 95: Chapter 6: Pasm

    Chapter 6: PASM • Connecting to PASM (below) • Choosing a Language (page 88) • Navigating in PASM (page 88) • Logging out of PASM (page 88) • Setting up SmartStor with the Setup Wizard (page 89) • Managing Users and Groups (page 91) •...

  • Page 96: Pasm In Your Browser

    PASM in your Browser To log into PASM in your browser: Start your Browser. In the Browser address field, type in the IP address of the SmartStor. See “Finding the SmartStor’s IP Address” on page 15. Note that the IP address shown below is only an example. The IP address you type into your browser will be different.

  • Page 97: Pasm In Smartnavi

    PASM in SmartNAVI To log into PASM from SmartNAVI: On the Windows desktop, right-click the SmartNAVI icon (right). Choose Open Advanced Management from the popup menu. Your default browser starts and the PASM login screen displays. Type the user name and password in the respective fields, then click the Login button.
  • Page 98 Choosing a Language To choose a language, click the Language menu in the PASM Header and choose the language you prefer. Navigating in PASM The Tree is the primary navigation tool in PASM. Categories of functions listed with a + sign before the icon. Icons for specific functions are listed under the categories.
  • Page 99 Setting up SmartStor with the Setup Wizard If you used the SmartNAVI Setup Wizard to set up your SmartStor, you do not need to run the Setup Wizard in PASM. If you have not yet set up your SmartStor: In the Tree, click the + beside the Wizard icon, then on the Setup Wizard icon to display the Setup Wizard screen.
  • Page 100 11. Check the Enable box to the right of the services you plan to use. • Windows – Enables file access from Windows PCs. Also required to use the SmartStor as a print server. • Unix/Linux – Enables file access from Unix and Linux PCs •...

  • Page 101: Managing Users And Groups

    Managing Users and Groups This category includes the following topics: • Viewing a List of Users (page 91) • Creating a User (page 91) • Changing the Administrator’s Password (page 91) • Changing a User's Password (page 92) • Deleting a User (page 92) •...
  • Page 102 Click the User Management icon. Click the Change Password tab. Type a new password into the fields provided. Click the OK button. In the confirmation box, click the OK button. If you forget your new password, you reset the SmartStor to the default Administrator’s password.

  • Page 103: Removing Members From A Group

    Creating a Group Groups are composed of users. You can assign permissions to a group, the same as you would do with individual users. You can create up to 256 groups. To create a group: In the Tree, click the + beside the Users & Groups icon. Click the Group Management icon.

  • Page 104: Viewing Quotas

    Deleting a Group You must remove all members from the group before you can delete the group. See “Removing Members from a Group” on page 93. To delete a group: In the Tree, click the + beside the Users & Groups icon. Click the Group Management icon.
  • Page 105 Click one of the following options: • Unlimited • Limited Quota If you chose Limited Quota, type a number into the field provided. This number represents how many MB of data the user or group can access. Click the OK button. In the confirmation box, click the OK button.

  • Page 106: Managing File & Print Services

    Managing File & Print Services This category includes the following topics: • Setting up Windows Access (page 96) • Setting up UNIX/Linux Access (page 97) • Setting up for Macintosh Access (page 98) • Setting up for FTP Access (page 99) •...

  • Page 107: Setting Up Unix/Linux Access

    • Administrator Name • Administrator Password See your Network Administrator for help with this information. Optional. If you chose an Workgroup, enter the Workgroup name into the field provided: See your Network Administrator for help with this information. Click the OK button to save your settings. 10.

  • Page 108: Setting Up For Macintosh Access

    Note: If you join an NIS Domain, you automatically disable your AD Domain settings. See “Setting up Windows Access” on page 96. Enter the Domain name into the field provided. See your Network Administrator for help with this information. Click the OK button to save your settings. In the Tree, click the + beside the File Sharing icon.

  • Page 109: Setting Up For Ftp Access

    11. In the confirmation box, click the OK button. You can now access the specified folder from a Macintosh PC. See “Chapter 3: Connecting to the SmartStor” on page 19 for information about the settings that you must make on your PC. Setting up for FTP Access Follow this procedure to set up FTP access for your folders: In the Tree, click the + beside the File &...

  • Page 110: Setting Up Your Print Server

    Setting up your Print Server Follow this procedure to set up the SmartStor as a printer server: In the Tree, click the + beside the File & Print icon to expand the Tree. Click the Protocol Control icon, then click the Printer Server tab. Click the Printer Server tab.

  • Page 111: Adding Plug-Ins

    Adding Plug-ins Application plug-ins are enhancements to SmartStor’s capabilities. Available plug-ins include: • DLNA server – Enables SmartStor to support the UPnP protocol and function as a Digital Media Server (DMS). • iTunes server – Enables SmartStor to be a shared resource in the Apple iTunes user interface.

  • Page 112: Removing Plug-Ins

    Enabling and Disabling Plug-ins Enabling Plug-ins You must add a plug-in to SmartStor before you can use this function. To enable a plug-in: In the Tree, click the + beside the File & Print icon to expand the Tree. Click the Protocol Control icon. In the Information tab, click the Enable button next to the plug-in you want to enable.

  • Page 113: Viewing A List Of Folders

    In the confirmation box, click the OK button. Viewing a List of Folders A folder is the entity that appears as a Network Drive on your PC. To view the list of folders: In the Tree, click the + beside the File & Print icon. Click the File Sharing icon.

  • Page 114: Deleting A Folder

    From the Volume dropdown menu, choose the RAID Volume in which you want to create a new folder. In the Folder Name field, type a name for your new folder. Check the boxes beside the services you want to use. Click the OK button.

  • Page 115: Setting Up Unix And Linux Sharing For A Folder

    From the Folder Name dropdown menu, choose the folder you want to modify. In the Permission list, click the option button for one of the following permissions for each group and user: • Deny Access • Read Only • Read and Write Click the OK button.
  • Page 116 Click the FTP Sharing tab. From the Volume dropdown menu, choose the RAID Volume containing the folder you want to modify. From the Folder Name dropdown menu, choose the folder you want to modify. In the Permission list, click the option button for one of the following permissions for each group and user: •...

  • Page 117: Designating A Spare Drive

    Managing RAID Volumes This category includes the following topics: • Viewing RAID Volume Status (page 107) • Viewing Disk Drive Information (page 108) • Creating a RAID Volume (page 108) • Designating a Spare Drive (page 109) • Migrating a RAID Volume (page 109) •...

  • Page 118: Creating A Raid Volume

    Viewing Disk Drive Information To view information about a disk drive: In the Tree, click the + beside the RAID & File System icon. Click the RAID Management icon. The RAID Status tab displays the current RAID system and its status. In the Disk List, double-click a disk drive icon.
  • Page 119 Designating a Spare Drive If you have an unassigned disk drive, you can assign it as a spare drive. For more information, see “Spare Drive” on page 133 and “Automatic Rebuilding” on page 134. To assign a spare drive: In the Tree, click the + beside the RAID & File System icon. Click the RAID Management icon.
  • Page 120 In the File System Status tab, click the Extend File System button. Deleting a RAID Volume When you delete a RAID Volume, you delete all the folders in the RAID volume and all the data saved in the folders. Back up any important data before you delete a RAID Volume.
  • Page 121 Viewing an External USB Drive or Memory Stick To view a USB drive or memory stick attached to the SmartStor: In the Tree, click the + beside the RAID & File System icon. Click the RAID Management icon. The USB drive or memory stick appears as a USB External Disk Click the File System Management icon.

  • Page 122: Viewing A List Of Snapshot Backups

    Managing Backups This category includes the following topics: • Viewing a List of Snapshot Backups (page 112) • Setting up a Snapshot Backup (page 112) • Scheduling a Snapshot Backup (page 113) • Recovering Snapshot Backups (page 113) • Viewing the NAS Replication Schedule (page 114) •...
  • Page 123 Scheduling a Snapshot Backup To schedule a Snapshot Backup: In the Tree, click the + beside the Backup icon. Click the Snapshot Backup icon. Click the Schedule tab. Click the option you want from the Schedule Type list. • Disable – No snapshots will be taken. •...
  • Page 124 Viewing the NAS Replication Schedule NAS Replication is a feature that uses one SmartStor to backup the data on another SmartStor. The two SmartStor systems must be on the same network. To view the NAS Replication schedule: In the Tree, click the + beside the Backup icon. Click the NAS Replication icon.

  • Page 125: Enabling One Touch Backup

    Under Schedule, click the option button for the schedule type you want: • Disable – Disables NAS Replication • Do it at once – Performs a NAS Replication when you click the OK button. • Time interval by hour – Set an hourly interval for NAS Replications to happen.

  • Page 126: Managing The Network Connection

    Managing the Network Connection This category includes the following topics: • Viewing Network Setup Information (page 116) • Making Network Settings (page 116) • Working with Jumbo Frames (page 117) Viewing Network Setup Information To view network setup information: In the Tree, click the + beside the Network icon. Click the Network Setup icon.
  • Page 127 Optional. If you chose Specify an IP address, enter the following settings in the fields provided: • IP Address • Subnet Mask • Default Gateway IP Address • Primary Domain Name Server IP Address • Secondary Domain Name Server IP Address See your Network Administrator for help in making these settings.

  • Page 128: Making Management Settings

    Making Management Settings This category includes the following topics: • Viewing the Event Log (page 118) • Setting up SMTP Authentication (page 118) • Viewing the Email Alert List (page 119) • Adding an Email Alert Recipient (page 119) • Deleting an Email Alert Recipient (page 119) •...
  • Page 129 Next to SMTP Authentication: • Click the Yes option button to enable authentication. • Click the No option button to disable authentication. Note that most SMTP servers require authentication. If you enabled authentication, to the following: • In the User Name field, type the mail server account name. •...
  • Page 130 Click the OK button. In the confirmation box, click the OK button. Upgrading the System Firmware See “Upgrading the Firmware” on page 163. Enabling and Disabling the Buzzer The SmartStor has a buzzer that sounds when the SmartStor is finished booting and when a problem is detected.
  • Page 131 Setting up a UPS This feature enables you to tell the SmartStor how long to run on UPS battery power and when to shutdown, after a power failure. To set up a UPS: Attach the APC UPS to one of the SmartStor’s USB ports. In the Tree, click the + beside the Management icon.

  • Page 132: Managing The System

    Managing the System This category includes the following topics: • Setting System Date and Time (page 122) • Adjusting for Daylight Saving Time (page 122) • Running the Network Time Protocol (page 123) • Viewing the Results of NTP Synchronization (page 123) •...
  • Page 133 Running the Network Time Protocol You can use the Network Time Protocol (NTP) to set the system date and time on your SmartStor to synchronize itself with an external Time Server. To run the Network Time Protocol: In the Tree, click the + beside the System icon. Click the Date / Time icon.
  • Page 134 Rebooting the SmartStor Normally you will only need to reboot the SmartStor is after a firmware upgrade or a plug-in installation. See “Upgrading the Firmware” on page 163. During the reboot, none of your folders will be accessible from your networked PCs. To reboot the SmartStor: In the Tree, click the + beside the System icon.
  • Page 135 Restarting the SmartStor To restart the SmartStor after a shutdown, press the power button on the front of the SmartStor chassis (right). When the SmartStor is fully booted: • The system status LED turns green (right) • The buzzer beeps one time (if the buzzer is enabled) See “Enabling and Disabling the Buzzer”...

  • Page 136: Enabling The Smart Fan

    Viewing Enclosure Information To view enclosure information: In the Tree, click the + beside the System icon. Click the System Information icon. Click the Enclosure Information tab. Enclosure Information includes: • CPU temperature • System Fan Speed • Power Status 5V •...

  • Page 137: Chapter 7: Technology Background

    Chapter 7: Technology Background • Introduction to RAID (below) • Choosing a RAID Level (page 132) • Spare Drive (page 133) • Partition and Format (page 134) • RAID Volume Migration (page 135) Introduction to RAID RAID (Redundant Array of Independent Disks) allows multiple disk drives to be combined together into a RAID Volume.

  • Page 138: Raid 0 - Stripe

    RAID 0 – Stripe When a RAID Volume is striped, the read and write blocks of data are interleaved between the sectors of multiple disk drives. Performance is increased, since the workload is balanced between drives or “members” that form the RAID Volume. Identical drives are recommended for performance as well as data storage efficiency.

  • Page 139: Raid 1 - Mirror

    RAID 1 – Mirror When a RAID Volume is mirrored, identical data is written to a pair of disk drives, while reads are performed in parallel. The reads are performed using elevator seek and load balancing techniques where the workload is distributed in the most efficient manner.

  • Page 140: Raid 5 – Block Striping With Distributed Parity

    RAID 5 – Block Striping with Distributed Parity RAID 5 organizes block data and parity data across the disk drives. Generally, RAID level 5 tends to exhibit lower random write performance due to the heavy workload of parity recalculation for each I/O. RAID 5 works well for file, database, application and web servers.

  • Page 141: Raid 10 – Mirror / Stripe

    RAID 10 – Mirror / Stripe Mirror/Stripe combines both of the RAID 0 and RAID 1 types. RAID 10 can increase performance by reading and writing data in parallel while protecting data with duplication. At least four disk drives are needed for RAID 10 to be installed. With a four-disk-drive RAID Volume, one drive pair is mirrored together then striped over a second drive pair.

  • Page 142: Choosing A Raid Level

    Choosing a RAID Level There are several issues to consider when choosing the RAID level for your Volume. The following discussion summarizes some advantages, disadvantages and applications for each choice. RAID 0 Advantages Implements a striped disk RAID Volume, the data is broken down into blocks and each block is written to a separate disk drive I/O performance is greatly improved by...

  • Page 143: Raid

    RAID 5 Advantages High Read data transaction rate Medium Write data transaction rate Good aggregate transfer rate Most versatile RAID level Recommended applications for RAID 5: • File and Application servers • WWW, E-mail, and News servers • Intranet servers RAID 10 Advantages Implemented as a mirrored RAID...

  • Page 144: Automatic Rebuilding

    You must designate a disk drive as a Spare. By default, and unassigned disk drive is Free. Use PASM to designate the Free disk drive as a Spare. See Maintaining a spare drive is a good precaution to protect your RAID Volume integrity in the event of disk drive failure.

  • Page 145: Raid 0

    RAID Volume Migration Migration is the process of: • Changing the RAID level • Adding disk drives but keeping the same RAID level In the migration process, the existing RAID Volume is called the Source. The proposed RAID Volume is called the Target. Each target RAID Volume has certain requirements and they are different for each RAID level.
  • Page 146 RAID 5 A RAID 5 source Volume can migrate to the following target RAID levels: Target RAID 0 Can use same number of disk drives. RAID 5 Add a disk drive. RAID 10 A RAID 10 source Volume cannot migrate or add more disk drives. Requirements...

  • Page 147: Chapter 8: Troubleshooting

    Chapter 8: Troubleshooting • Responding to an Audible Alarm (page 137) • Checking the System Status LED (page 138) • Checking Disk Status LEDs (page 138) • Replacing a Failed Disk Drive (page 139) • Checking RAID Volume Status in PASM (page 139) •...
  • Page 148 Checking the System Status LED The SmartStor system status LED (see Figure 1.) reports the condition of the Enclosure fan and power supply: • Green – Normal Enclosure function • Amber – There is a problem with the fan or power supply •...
  • Page 149 Replacing a Failed Disk Drive If a disk drive fails, the Disk Status LED is red. See Figure 1. If the disk drive belongs to a RAID Volume, the Volume goes Critical or Offline. See “Checking RAID Volume Status in PASM” on page 139. Replace the failed disk drive with a new disk drive of the same or slightly greater capacity.

  • Page 150: Smartstor Responds To A Critical Raid Volume

    Figure 2. PASM reports a Critical RAID Volume SmartStor Responds to a Critical RAID Volume How the SmartStor responds to a Critical RAID Volume depends on the RAID level of your Volume and whether you have a spare drive available: •...

  • Page 151: Checking File System Status In Pasm

    When the SmartStor’s memory does not recognize the RAID Volume, so PASM displays the RAID Volume as invalid. See Figure 3. Use the Recover function to validate the RAID Volume. The Recover tab is only active when an invalid RAID Volume is present and can be recovered. Figure 3.

  • Page 152: Rebuilding The File System

    To view File System status: Start PASM. See “PASM in your Browser” on page 86. Or see “PASM in SmartNAVI” on page 87. In the Tree, click the + beside the RAID & File System icon. Click the File System Management icon. Look for the RAID Volume If the RAID Volume icon is Critical contains errors and you must rebuild the file system.

  • Page 153: Responding To Events

    Figure 4. The PASM Event Log Check the Event Log for reports of disk drive failure or other problems. Responding to Events All events are reported in the Event Log. Most events are simply reports that the SmartStor is responding to your commands. Many events are also reported via email.
  • Page 154 Reported Event File system capacity usage of volume X is over 90%. File system capacity usage of volume X is 100%. Rebuilding file system... NAS Replication NAS replication is completed. System is busy. NAS replication is abort! System is doing another replication.
  • Page 155 Reported Event System was shut down abnormally. CPU temperature is higher than 58°C/138°F. System will shut down. System fan speed is lower than 1800 RPM. Check the system before continuing. AC Power failure. System will shut down. Disk Drives Task X timeout on disk Y at LBA [address] Task X disk error on disk Y at LBA [address] with...

  • Page 156: Checking Enclosure Status In Pasm

    Reported Event Migration or Rebuilding on array X paused at Y%. Migration or Rebuilding on array X resumed at Migration or Rebuilding on array X completed. Migration or Rebuilding on array X aborted at Y% Migration or Rebuilding on array X aborted at Y% because of error.

  • Page 157: Solving Network Connection Problems

    Figure 5. The Enclosure Information tab with malfunctions shown The corrective action you take depends on the nature of the problem: • If CPU temperature is above specification: • Be sure there is adequate air flow around the SmartStor. • Be sure the ambient temperature is below 35°C (95°F).
  • Page 158 Network service connections generally do not have LEDs to verify whether they actually are connected to the network. See your Network Administrator for assistance. • Be sure the network cable is firmly attached to the SmartStor network connector at one end and to the network switch, hub, or facility network connection at the other.

  • Page 159: Verifying Connections With Smartnavi

    • Be sure that SmartNAVI is looking on the same network where you connected the SmartStor. • If you are running a personal firewall on your Windows PC, the firewall might prevent you from accessing folders on the SmartStor. You must do one of the following actions: •...

  • Page 160: Checking Your Email Inbox

    Checking Your Email Inbox If you enabled Mail Alert in PASM, the SmartStor will send you an email message when a problem arises. Look for a message from “root.” Figure 7. Email message from the SmartStor. See “Adding an Email Alert Recipient” on page 119 for more information about email alerts.

  • Page 161: Resolving A Windows Firewall Issue

    Figure 8. Reset button and System Status LED Resolving a Windows Firewall Issue If you a running a personal firewall on your Windows PC, the firewall might prevent the you from accessing the SmartStor over your network. Follow this procedure to add an exception for the SmartStor: From the Windows Start menu, choose Settings, then Network Connections.
  • Page 162 Click the Settings button. The Windows Firewall dialog box opens. Click the Advanced tab. Under Network Connection Setting, click the Settings button. The Advanced Settings dialog box opens. Click the Add button. The Service Settings dialog box opens. In the Description of service field, type Promise NAS utility. In the Name or IP address field, type the IP address of the SmartStor.

  • Page 163: Chapter 9: Support

    Chapter 9: Support • Frequently Asked Questions (below) • Contacting Technical Support (page 156) • Limited Warranty (page 159) • Returning Product For Repair (page 161) Frequently Asked Questions Also see “Chapter 8: Troubleshooting” on page 137. The SmartStor worked OK until I turned it off. When I turned it on again, my Windows network drive connection no longer works.
  • Page 164 I tried to connect my SmartStor as a network drive using SmartSYNC, but Windows displayed an error message. There might be an IP address conflict between the SmartStor and another device on your network. See your Network Administrator for assistance. I cannot log into the SmartStor with through the AD Domain.
  • Page 165 Can I do a One Touch Backup or a regular Backup on a protected folder or file on my Windows PC? No. Windows does not allow SmartSYNC to access protected folders and files. If you want to perform a backup, you must first disable protection on your folders and files.
  • Page 166 Fax Support Phone Support If you wish to write us for support: http://www.promise.com/support/ support_eng.asp (technical documents, drivers, utilities, etc.) e-Support On-Line (408) 228-1100 Attn: Technical Support (408) 228-1400 option 4 Promise Technology, Inc. 580 Cottonwood Drive Milpitas, CA 95035, USA...
  • Page 167 On-Line +31 (0) 40 256 9463 Attn: Technical Support +31 (0) 40 235 2600 Promise Technology Europe B.V. Science Park Eindhoven 5542 5692 EL Son, The Netherlands e-Support On-Line +49 (0) 2 31 56 76 48 - 29...
  • Page 168 If you wish to write us for support: e-Support On-Line +886 3 578 2390 Attn: Technical Support +886 3 578 2395 (ext. 8822, 8823) Promise Technology, Inc. 2F, No. 30, Industry E. Rd. IX Science-based Industrial Park Hsin-Chu 30075, Taiwan (R.O.C.) e-Support On-Line...
  • Page 169 Limited Warranty Promise Technology, Inc. (“Promise”) warrants that for three (3) years from the time of the delivery of the product to the original end user: the product will conform to Promise’s specifications; the product will be free from defects in material and workmanship under normal use and service.

  • Page 170: Your Responsibilities

    No other document, statement or representation may be relied on to vary the terms of this limited warranty. Promise’s sole responsibility with respect to any product is to do one of the following: replace the product with a conforming unit of the same or superior product;...
  • Page 171 • Write an attention line on the box with the RMA number • Include a copy of proof of purchase Important Promise Technology, Inc. Customer Service Dept. Attn.: RMA # ______ 47654 Kato Road Fremont, CA 94538 Return the product to your dealer or retailer.
  • Page 172 SmartStor NS4300N Product Manual You are responsible for the cost of insurance and shipment of the product to Promise. Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty. When repairing returned product(s), Promise may replace defective parts with new or reconditioned parts, or replace the entire unit with a new or reconditioned unit.

  • Page 173: Appendix A: Maintenance

    Appendix A: Maintenance • Upgrading the Firmware (below) • Connection Problems After Restart (page 164) Upgrading the Firmware Follow this procedure to upgrade the firmware on your SmartStor. Downloading the Firmware Upgrade File To download the upgrade file: Point your browser to http://www.promise.com/support/support_eng.asp. Download the NS4300N firmware upgrade file to your PC.
  • Page 174 Connection Problems After Restart If your SmartStor’s network settings were set to Obtain an IP address automatically, your DHCP server might assign a different IP address to the SmartStor when you restart the SmartStor after is was shutdown for repairs. This condition does not apply if you assigned your SmartStor’s IP address manually.

  • Page 175: Appendix B: Important Information

    Appendix B: Important Information GNU General Public License This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see the GNU General Public License (“GPL”) for the exact terms and conditions of this license at www.gnu.org. The GPL source code incorporated into the product is available for free download at our web site www.promise.com/support/download/download_eng.asp.
  • Page 176 SmartStor NS4300N Product Manual...

  • Page 177: Index

    Index about this manual action status, RAID Volume 96, 154 AD domain email alert recipient 90, 103 folder 58, 93 group 59, 93 group member network drive 77, 101 plug-ins 61, 108 RAID Volume spare drive 89, 91 user Add Printer Wizard Administrator’s password, change Advanced Setup APC UPS...
  • Page 178 SmartStor NS4300N Product Manual connectors, cont. USB drive counter-sink screws 126, 145, 147 CPU temperature critical RAID Volume 13, 122 date and time daylight saving time 13, 74, 75, 89, default gateway 116, 117 default user, SmartNAVI delete email alert recipient...
  • Page 179 events, cont. response to snapshots system troubleshooting export access list, UNIX/Linux PC Ext3 file format cooling power supply Smart Fan 126, 145, 147 speed FAT16 file format 37, 154 FAT32 file format file protocol support file system events rebuilding status files backup protected...
  • Page 180 SmartStor NS4300N Product Manual IP address, cont. SmartStor, setting 89, 117 SMTP server 23, 98, 105 UNIX/Linux PC 77, 101 iTunes server plug-in 117, 155 jumbo frames language PASM 11, 53 SmartNAVI LEDs color definitions 6, 121 disk activity 6, 121, 138...
  • Page 181 network drive setup, cont. UNIX Windows Network Servers, on Linux desktop Network Time Protocol (NTP) 98, 154 NIS domain non-ASCII characters in folder name not enough free disk space error message NTP synchronization, view One Click Setup One Touch Backup and protected folders button described...
  • Page 182 SmartStor NS4300N Product Manual PASM, cont. SmartStor, shutdown/reboot SMTP authentication snapshot backups System Standby UNIX/Linux access, setup UPS settings UPS status USB drive or stick, format user list view enclosure information view folders view plug-in list view quota view system information...
  • Page 183 RAID Volume, cont. partition and format RAID 0 or RAID 1 rebuild 141, 155 recover status view status RAID volume expand recreate RAID volume status RAID, introduction to reboot connections failed after 124, 125 SmartStor rebuild file system RAID Volume recipient, email alert delete recover...
  • Page 184 SmartStor NS4300N Product Manual SmartNAVI, cont. cannot access SmartStor change password close create group create RAID volume default NAS default user delete group delete group member delete share folder delete user disk drive information download list downloaded list enable/disable plug-ins...
  • Page 185 system events System Standby, setup 110, 124, 125, system status LED 138, 148 temperature, CPU time and date 13, 74, 122 timezone UDP option in Windows Unicode support Unicode, folder name support UNIX export access list setup access setup network drive sharing setup un-mount share folder unpacking the SmartStor...
  • Page 186 SmartStor NS4300N Product Manual Windows AD domain firewall issue setup access setup network drive setup sharing workgroup...

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