System Cmos Issues; Drive-Related Errors - Promise Technology FASTtrak100 TX User Manual

Intermittent data problems
Overclocking the PCI bus may cause the system to hang or data corruption. If you
experience either of these problems, and are overclocking the PCI bus, set the PCI
bus back to its normal setting to see if this is causing the errors.

System CMOS Issues

Set Mainboard CMOS Boot sequence to boot to FastTrak100
On some Mainboard BIOS, it is necessary to set the Boot sequence to "SCSI, A:, C:"
since the Promise card is identified as a SCSI card.
Mainboard CMOS displays C: or D: drive failure during startup
See Drive-Related Errors section.
Using an Onboard IDE Card with FastTrak100
If an onboard IDE controller is installed with hard disks, enable support in the
Mainboard Standard CMOS Setup for the drives. Note that the onboard IDE hard
drives will then be the bootable hard disk unless the system BIOS has a boot
sequence setting with the option to specify booting to a different device.

Drive-Related Errors

Critical Array Status Error Reported during Boot
If a critical status error message appears on the FastTrak100 BIOS startup screen for
a mirrored array (see below), there is a drive in the array that has failed or is not
responding. FastTrak100 will identify the failed drive by channel number and
Master/Slave designation (if 2 drives exist on the same cable). The mirrored array has
lost its fault tolerance, but will still perform normal drive reads and writes.
Operation aborted because FastBuild encountered an error as follows:
Location: Channel 2 - Master Drive
Array Status: Critical
Please retry using FastCheck utility to recover all data. Reboot the
system by pressing the ENTER key.
Try powering the system off and on to reset the drive. Also confirm that cables are
properly attached and the drive is receiving power. If the drive still appears to have
failed, proceed to "Rebuild Array" option of FastCheck detailed on page 55.
Drive cannot be formed into an array
Drives must support Ultra DMA or Multi-word DMA and be free of media defects to be
added into an array. Promise recommends using new identical drives for each array.
Re-secure data and power cabling while checking for proper alignment. Typically, Pin
1 of the drive is closest to the power connector.
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