Performance; Network; Web Management Interface Errors And Warnings; Disk Raid Errors And Warnings - HP StorageWorks D2D100 - Backup System User Manual

3. Is your network running IPv4 or IPv6 mode?
• Your HP D2D will operate and automatically detect both modes of operation.
• Ensure that you have selected the correct IP Address for the network you are using.
• At this time, the HP D2D does not support DHCPv6, but you can use Static addressing in IPv6
mode.
4.
Try to PING / PINGv6 the IP address of the HP D2D Backup System. If PING is successful, there
is network communication between the host and the HP D2D.
5. If you still cannot see the HP D2D Backup System, use the standalone Discovery tool. Discovery is run
as part of the Installation wizard; it is also installed as a standalone utility on your desktop. Run the
Discovery tool and check that the HP D2D Backup System appears in the list of devices for selection.
• Use the Beacon option to identify a particular HP D2D Backup System on the network.
• If Discovery cannot find the device, check whether there is a Firewall. You may need to
temporarily disable it. It can be re-enabled as soon as the device is configured. Or, the HP D2D
Backup System may be on a different subnet.

Performance

Your HP D2D is designed for high performance backup and restore operations according to the
specification documented.
There are many reasons why you may not see the performance you expected from your HP D2D.
• Your own network speed is not fast enough to allow streaming of data.
• Your backup application is not optimized.
• Your HP D2D is not optimized for your network and application.

Network

For iSCSI devices the HP D2D is designed to be run on a 1GB network. Performance will be reduced if a
10/100BaseT network is used. The LEDs on the front panel and on the network ports and also warnings
on the Web Management Interface will indicate the network speeds at which the device is operating.
Some management applications use the HP iLO100 Management Port. The HP D2D has a dedicated
management port connection, but it can also be used from LAN Port 1. Multiplexing data and iLO
operations on LAN Port 1 can limit performance, so it is recommended that if this feature is used, it is
always run from the separate management port connector. By default, the iLO port is disabled on LAN
Port 1. To verify, please reboot the device and check the BIOS to ensure that this multiplexing is disabled.

Web Management Interface errors and warnings

The Web Management Interface will highlight errors and warnings associated with the operation
of the HP D2D.
• You can configure email alerts, which will automatically send a message to your mail system when a
problem occurs (see
• The Summary page of the Web Management Interface can indicate an error or warning message,
highlighted by an information, a warning or an error icon against major sub systems. See
"Status icons" on page 90.
• The System Event Log in the Web Management Interface can also highlight warnings or errors. See
"Log (Status)" on page 105.

Disk RAID errors and warnings

See "Hard disk
152
Troubleshooting
"Email Alerts (Configuration)" on page 100).
replacement" on page 157 for details of hard disk drive failure and rebuild.