Hp D2D Boots Up Correctly, But Cannot Be Seen On The Network; Cannot Connect To Web Management Interface; Hp D2D Is Not Visible On The Network; Cannot Log In To The Web Management Interface - HP StorageWorks D2D100 - Backup System User Manual

• If the System Console screen is not seen:
• The HP D2D operating system may not be seen or recognized. Check the flash memory module
inside the HP D2D for correct seating. (To locate the flash memory module, refer to the schematic
on the hood label.)
• Check for hardware errors as the HP D2D device boots up.

HP D2D boots up correctly, but cannot be seen on the network

See "Connecting to the

Cannot connect to Web Management Interface

HP D2D is not visible on the network

See "Connecting to the

Cannot log in to the Web Management Interface

The password is case-sensitive, please make sure you know whether CAPS LOCK is on or off.
If you cannot find the password to the Web Management Interface login screen, it can be reset to
factory value.
1.
Ensure that there are no backup or restore jobs in progress to the device.
2.
Press the Power On button on the front of the HP D2D Backup System three times in quick succession
to reset it.
3. After approximately 5 seconds, the HP D2D Backup System will begin its reboot sequence.
4. The HP D2D Backup System will be reset to factory networking settings and the Administrator
password will be reset to Admin. No user data will be lost.

Cannot authenticate an iSCSI session

CHAP authentication is used within HP D2D. For details of the settings on the Microsoft iSCSI initiator and
the HP D2D Web Management Interface, see

If the HP D2D Backup System runs out of disk space

A warning message is generated when the HP D2D Backup System reaches 90% capacity. Options for
creating space include:
• Review your backup jobs to see if you can reduce the size of backup or retention time.
• Use the backup application job settings to overwrite or erase data.
• Export a cartridge to an attached tape drive.
HP D2D configuration problems

I cannot see a newly created device

When you create a new device on the HP D2D Backup System, the host will not be able to see the device
until you connect manually to it using the iSCSI Initiator. See
for more information. If you still cannot see the device, check Device Manager to make sure it is
visible from the host.
154
Troubleshooting
network" on page 151.
network" on page 151.
"The Microsoft iSCSI Initiator" on page 50.
"The Microsoft iSCSI Initiator" on page 50