Oki OF5700 Service Manual
Oki OF5700 Service Manual

Oki OF5700 Service Manual

Service guide
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Service Guide OKIFAX 5700/5900
Chapter
0 Introduction
Front Cover
OKIFAX 5700/5900
FACSIMILE PRODUCTS
Adobe Acrobat printable reference copy
of the OKIDATA Service Training Manual.
10/25/98
Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures
rendered at 72 dpi, which is ideal for screen viewing. For future updates to this manual, and
Business Partner Exchange (BPX) at
more on-line information visit our
http://bpx.okidata.com
.

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Summary of Contents for Oki OF5700

  • Page 1 Service Guide OKIFAX 5700/5900 Chapter 0 Introduction Front Cover OKIFAX 5700/5900 FACSIMILE PRODUCTS Adobe Acrobat printable reference copy of the OKIDATA Service Training Manual. 10/25/98 Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 72 dpi, which is ideal for screen viewing.
  • Page 2: Table Of Contents

    Table of Contents Page Service Guide OKIFAX 5700/5900 0 Introduction Copyright 1 General Information 1.1 General Performance 1.2 General User's Function 1.3 General Maintenance Functions 1.4 General Appearance ..1.4.1 General Appearance of OKIFAX 5700/5900 ..Telephone Directory P6 ..1.4.2 Control Panel 1.5 Basic Performance Specifications ..Table 1.5.1 (1/8) Basic Performance Specifications ..Table 1.5.1 (2/8) Basic Performance Specifications...
  • Page 3 Table of Contents Page ..Telephone Directory P2 ..Telephone Directory P3 ..Telephone Directory P4 ..Telephone Directory P5 ..Telephone Directory P6 ..Telephone Directory P7 ..Telephone Directory P8 ..Telephone Directory (Speed dial) ..Power Outage Report ..Confidential RX Report ..Protocol Dump P1 ..Protocol Dump P2 ..Self Diagnosis Report ..Function List P1 ..Function List P2...
  • Page 4 Table of Contents Page ..2.9.2.2.10 LED Headstrobe ..Service Personnel Initial Settings Table 2.9.2.3 (1/11) ..Service Personnel Initial Settings Table 2.9.2.3 (2/11) ..Service Personnel Initial Settings Table 2.9.2.3 (3/11) ..Service Personnel Initial Settings Table 2.9.2.3 (4/11) ..Service Personnel Initial Settings Table 2.9.2.3 (5/11) ..Service Personnel Initial Settings Table 2.9.2.3 (6/11) ..Service Personnel Initial Settings Table 2.9.2.3 (7/11) ..Service Personnel Initial Settings Table 2.9.2.3 (8/11)
  • Page 5 Table of Contents Page ..2.9.10.2 Typical Reception Transmission Diagram 2.10 Installation of optional units ..2.10.1 Optional units ..2.10.2 Memory Board Installation Instruction ..2.10.3 Network Card Installation Instruction ..2.10.4 G4 Board Installation Instruction 3 Brief Technical Description Electrophotographic Process Flow 3.1 Fundamentals of the Electro-Photographic Process 3.2 Actual Electrophotographic Process 3.3 Board and Units 3.4 Overall Dimension and Mechanical Structure...
  • Page 6 Table of Contents Page ..5.2.1 Confirmation Items ..5.2.2 Measurement 6 Cleaning and Maintenance 6.1 Replacement of Consumables 6.2 Routine Inspection 6.3 Printer Counter Display/Clear (User) 6.4 Printer Counter Display/Clear (Service) 6.5 Self-Diagnosis Test 6.6 Sensor Calibration Test 6.7 LED Test 6.8 Tone Send Test 6.9 High-Speed Modem Send Test 6.10 High-Speed Modem Receive Test...
  • Page 7 Table of Contents Page ....Troubleshooting flow chart 3: Engine Controller Error ....Troubleshooting flow chart 4: Fuser Unit Thermal Error ....Troubleshooting flow chart 5: Paper Jams ....Troubleshooting flow chart 6: No Paper Tray or No Paper ....Action Items (Printer Unit-LCD Message) Table 7.22.2 ....Sample Image Problems (Figure 7.22.1) ....Troubleshooting flow chart 7: Light or Blurred Output ....Troubleshooting flow chart 8: Smeared Background on...
  • Page 8 Table of Contents Page ..2) Charging ..3) Exposure ..4) Developing ..5) Transfer ..6) Fusing ..7) Cleaning ..8) Cleaning of rollers B.3 Errors ..B.3.1 Errors List ..B.3.2 Major Trouble Errors ..B.3.2.1 Fuse Error ..B.3.2.2 Fan Error ..B.3.2.3 Paper Feed Monitoring ..B.3.2.4 2'nd Tray Communication Error ..B.3.2.5 Cover Open ..B.3.3 Recoverable errors ..B.3.3.1 Toner Low Detection...
  • Page 9 Table of Contents Page ..5.1 Interconnection Diagram ..5.2 PCB Layout 6 Parts List E PC-Loading PC Loading ..1. General ..1.1 Application ..1.2 General ..1.3 Note on Explanation ..1.4 Related Document ..2. Basic Operation ..2.1 Supported Functions ..2.2 Differences from HSLS ..2.3 G4 PC Loading ....2.3.1 Operating Conditions ..3.
  • Page 10: Introduction

    Web Site Copyright Listing OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd. IBM, PC, PC-DOS, and Proprinter XL are registered trademarks of International Business Machines Corporation.
  • Page 11: General Information

    128 mm to 356 mm (5.06 inches to 14 inches) (Length setting: Long document s(1500 mm) are also available.) Automatic document feeder (ADF) 50 sheets (NA Letter/A4-size: 20-lb/75 gm Oki Data recommended paper) 30 sheets (North American Letter/A4-size: 16 to 28-1b bond/60-105 gm) Recording paper or sheet...
  • Page 12 This is Phase C time at 3.85 line/mm. Protocol ITU-T Rec. T.30 ITU-T Rec. G4 Class 1 (option) OKI special protocols: High-speed protocol (G3) Error correction mode (ECM) ITU-T ECM Image memory Basic mode: 2.5 M-byte (OKIFAX 5700) & 4.5 M-byte (OKIFAX 5900) Optional memory: 2.0/4.0 M-byte...
  • Page 13 T600 dpi, 10 ppm Note: For details, see "Product Specification for Network Print Service" NA = North America Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 14: General User's Function

    Page: 4 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.2 General User's Function 1) Transmission Transmit mode Automatic transmit mode Manual transmit mode Instant Dialing Delayed feeder transmission Memory transmission 40 sessions Delayed memory transmission (within 3 days) 20 specified times for OKIFAX 5700 30 specified times for OKIFAX 5900 Sequential broadcast (Memory) 150 stations for OKIFAX 5700...
  • Page 15 Personal identification (Personal ID) TSI/CSI: Local telephone number Acoustic monitor (only TX mode) 5 level selectable Automatic alternate selecting call (FAX No. + FAX No. can be registered in one-touch keys). OKIFAX 5700: Speed Dial (1 to 40) are assigned to one-touch keys. OKIFAX 5900: Speed Dial (1 to 80) are assigned to one-touch keys.
  • Page 16 MCF. (Single-Loc.) MCF. (Multi-Loc.) Image in MCF. Error report (MCF). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 17: General Maintenance Functions

    Location data clear Configuration data clear 4) Default type set 5) PC loading 6) G4 PC loading Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 18: General Appearance

    Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900. Figure 1.4.2 Control Panel for OKIFAX 5700/5900. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 19: General Appearance Of Okifax 5700/5900

    Page: 7 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.4.1 General Appearance of OKIFAX 5700/5900 Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900. Figure 1.4.1 General Appearance of OKIFAX 5700/5900.
  • Page 20 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 21: Telephone Directory P6

    Page: 8 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P6...
  • Page 23 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 24: Control Panel

    Page: 9 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.4.2 Control Panel Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 25: Basic Performance Specifications

    Table 1.5.1 (6/8) Basic Performance Specifications Table 1.5.1 (7/8) Basic Performance Specifications Table 1.5.1 (8/8) Basic Performance Specifications Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 26 5) Opacity Documents allowing less than 40% of the scanner source light to pass through them. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 27 Document jam removal Manual release Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 28 (Oki Data recommended paper) second cassette Up to 500 sheets/cassette (Oki Data recommended paper) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 29 Page: 14 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Table 1.5.1 (4/8) Basic Performance Specifications Item Specifications Effective recording area 1) Printable area Letter Size A4 Size 14 inch Legal Size 13 inch Legal Size inch inch inch inch 279.4 11.7 355.6...
  • Page 30 These tables do not include vertical and horizontal addressing error (+/- 3 mm) of recording paper. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 31 Page: 15 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Table 1.5.1 (5/8) Basic Performance Specifications Item Specifications Copy stacking The printed copies will be discharged on the stacker with printed face up or face down. 1) Face down stacking: Up to 200 copies 2) Face up stacking: Up to 10 copies Note: 1) Using the recommended paper, New standard 20-lb.
  • Page 32 LCD display will show "MSG. IN MEMORY", and the ALARM LED turns on. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 33 Item Specifications Minimum scan line time for 0 ms, when receiving in ECM mode or from an Oki Data facsimile. receiving 5 ms at 15.4 line/mm or 7.7 line/mm and 10 ms at 3.85 line/mm when receiving from a non-Oki Data facsimile or non-ECM mode.
  • Page 34 Note: In High-speed protocol, V.34 is not applied. 3) ITU-T G4 Class 1 (option) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 35 Page: 17 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Table 1.5.1 (7/8) Basic Performance Specifications Item Specifications Transmission time 2.5 seconds at 33.6 kbps with JBIG for OKIFAX 5900 and 3.0 seconds at 33.6 kbps for OKIFAX 5700 per sheet of ITU-T No. 1 evaluation test chart.
  • Page 36 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 37 Page: 18 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Table 1.5.1 (8/8) Basic Performance Specifications Item Specifications PC interface applications The following four modes are supported: (Option) 1) PC Printer function 2) PC Scanner function 3) PC FaxModem function Note 1 : Hardware is standard and software is option for Bi-Centro interface.
  • Page 38 5) Document stacker x 1 6) One touch sheet x 1 (Already installed) 7) User's guide x 1 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 39: Reports And Lists

    Table 1.6.1 (1/2) Reports and Lists Specifications Table 1.6.1 (2/2) shows Reports and Lists Specifications Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 40: Reports & List Specifications (1/2)

    Page: 20 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.6.1 Reports & List Specifications (1/2) Note: F +OT: Press FUNCTION and One-touch key Function program setting Technical function setting Item Specifications Active memory files This report will be manually or automatically printed out for information of transmission/reception data stored in the memory.
  • Page 41: Broadcast Confirmation Report P2

    Broadcast confirmation report This report will be manually or automatically printed out the broadcast confirmation report. (MENU key --> Report Print) See Fig. 1-6-5-1, Fig. 1-6-5-2, Fig. 1-6-5-3, Fig. 1-6-5-4 and Fig. 1-6-5-5 Configuration report This report will be manually printed out for maintenance purpose.
  • Page 42 (MENU: No. 8 --> Report Print: No. 9 See Fig. 1-6-16-1 and Fig. 1-6-16-2 This report is not available for localization. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 43 Page: 21 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.6.1 Shows Reports and Lists (2/2) Active Memory Files P1 Active Memory Files P2 Active Memory Files Activity Report Message Confirmation (Normal report) Message Confirmation (Error report) Broadcast Entry Report P1 Broadcast Entry Report P2 Broadcast Entry Report P1 Broadcast Entry Report P2...
  • Page 44 Group Directory P2 Group Directory (Speed dial) Protocol Dump P1 Protocol Dump P2 NIC Configuration Banner Sheet Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 45 Page: 22 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Active Memory Files P1...
  • Page 46 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 47 Page: 23 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Active Memory Files P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 48 Page: 24 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Active Memory Files (1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) RECEPTION (Memory reception) Prints the information of no paper/no toner reception Entries is the number of received communication times stored in the memory.
  • Page 49 Entries prints the number of receipt times stored in the memory. Pages prints the number of total pages of each Box. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 50 Page: 25 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Activity Report (1) Title of the report (2) Date and time when the report was printed. (3) Sender ID (4) Total TX and total RX time (5) Date of transmission or reception (6) Time when the communication started (7) Length of time for which the OKIFAX 5700/5900 was connected to the line (8) Identification of the remote station...
  • Page 51 (10) Total number of pages (11) Result of the communication OK/NO/STOP/BUSY/PAPER/COMP(Completion of a broadcast)/S JAM/R JAM/COVER/CANCEL/PUNIT (12) Service code Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 52 Page: 26 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Message Confirmation (Normal Report)
  • Page 53 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 54 Page: 27 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Memory Confirmation (Error Report)
  • Page 55 The asterisk ( * ) mark indicates that retransmission of the page met the criteria of copy quality. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 56 Page: 28 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Entry Report P1...
  • Page 58 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 59 Page: 29 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Entry Report P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 60 Page: 30 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Entry Report P1...
  • Page 62 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 63 Page: 31 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Entry Report P2...
  • Page 65 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 66 (4) Required transmission address (Speed dial) (5) Registered location ID (6) Required transmission address (Ten key dial) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 67 Page: 33 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Confirmation Report P1...
  • Page 69 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 70 Page: 34 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Confirmation Report P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 71 Page: 35 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Confirmation Report P1...
  • Page 73 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 74 Page: 36 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Confirmation Report P2...
  • Page 76 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 77 Page: 37 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Confirmation Report (Broadcast TX by Speed dial) (1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) Total numbers of pages in particular communication (5) Specified transmission time (Time is not printed by automatic print out mode.) (6) Total transmission time...
  • Page 78 (11) Identification of the result of communication Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 79 Page: 38 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Configuration P1...
  • Page 81 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 82 Page: 39 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Configuration P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 83 Page: 40 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Configuration P3...
  • Page 84 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 85 Page: 41 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Configuration P1...
  • Page 87 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 88 Page: 42 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Configuration P2 (1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) User programmed function parameters Machine Settings (No.10 to No.28) Dial Options (No. 40 to No. 52) Incoming Options (No.
  • Page 89 (In case a communication error has occurred between the HSP and host.) HSP Error 00 Others Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 90 Page: 43 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P1...
  • Page 92 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 93 Page: 44 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P2...
  • Page 95 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 96 Page: 45 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P3...
  • Page 98 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 99 Page: 46 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P4...
  • Page 101 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 102 Page: 47 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P5...
  • Page 104 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 105 Page: 48 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P1...
  • Page 106 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 107 Page: 49 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P2...
  • Page 109 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 110 Page: 50 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P3...
  • Page 112 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 113 Page: 51 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P4...
  • Page 115 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 116 Page: 52 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P5...
  • Page 118 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 119 Page: 53 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P6...
  • Page 121 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 122 Page: 54 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P7...
  • Page 124 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 125 Page: 55 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P8 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 126: Telephone Directory (Speed Dial)

    (8) Programmed batch transmission time Batch transmission time can be set for SPEED DIAL 31 to 40 only. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 127: Power Outage Report

    (9) Total number of reserved documents or transmitted pages (10) Result of the communication LOST Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 128: Confidential Rx Report

    CONF=01 (box number) (9) Total number of pages (10) Result of the communication (11) Service code Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 129 Page: 59 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Protocol Dump P1...
  • Page 131 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 132 Page: 60 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Protocol Dump P2 (1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) Date of communication (5) Time of communication (6) One message transmission/reception time (7) Identification of remote station...
  • Page 133 (18) Received telephone number (19) Received SEP/SUB (20) Common information of ITU-T V.34 TX/RX (21) Modem trace Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 134: Self Diagnosis Report

    Page: 61 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Self Diagnosis Report...
  • Page 137 Note: *1: a indicates an alphanumeric character; n indicates a numeric character (0 to 9); h indicates a hexadecimal number; and b indicates 0 or 1. *2: Printed when the option memory board is mounted and if not, entry lines following this line are not omitted.
  • Page 138 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 139 Page: 62 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Function List P1...
  • Page 141 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 142 Page: 63 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Function List P2...
  • Page 144 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 145 Page: 64 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Function List P3 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 146 Page: 65 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Function List P1...
  • Page 148 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 149 Page: 66 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Function List P2...
  • Page 151 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 152 Page: 67 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Function List P3 Note: *1: Printed only when Service Bit = ON. *2: When Service Bit = OFF, printed or not depending on the xpare bit. USER FUNCTION SETUP > MACHINE SETTINGS > No.26: POWER SAVE MODE is skipped at the time of COUNTRY CODE=USA of DEFAULT TYPE=1(ODA) regardless of *the xpara bit.
  • Page 153 *13: Machine setting No. 26 (power save mode) is not printed when the ISDN/LAN board is mounted. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 154: Group Directory

    Page: 68 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Group Directory...
  • Page 156 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 157 Page: 69 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Group Directory P1...
  • Page 159 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 160 Page: 70 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Group Directory P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 161: Group Directory (Speed Dial)

    (3) Sender ID (4) Registered Group No. and ID (5) Registered location ID (up to 15 characters) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 162 Page: 72 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Protocol Dump P1 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 164 Page: 73 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Protocol Dump P2...
  • Page 166: Setup

    (20) CR/CN, CA/CC, CQ/CI, RQ/RI, SQ/SI (21) TBR/TCC/TCR/TCA (22) CSS (23) RSSP/RSSN (24) CD/CL (25) RDCLP (26) CDS (27) CDUI Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 167: Nic Configuration

    Page: 74 Service Guide OKIFAX 5700/5900 Chapter 1 General Information NIC Configuration Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 168: Banner Sheet

    Page: 75 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Banner Sheet Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 169: Installation 2.1 General Setup Information

    Page: 76 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.1 General Setup Information The following flowchart outlines the installation procedure.
  • Page 170 #1: For operation and registration, see OKIFAX 5700/5900 Handbook. #2: Memory board, G4 option board, LAN option board, Second cassette unit etc.,. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 171: Site Selection

    Page: 77 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.2 Site Selection INSTALLATION Precautions for Installation Fluctuation in line voltage 120V AC (102V to 127V) 230V AC (198V to 264V) Room temperature 50 to 90 degrees Fahrenheit (10 to 32 degrees Celsius) Humidity 20 to 80% RH Operating environment...
  • Page 172 Note: This space is necessary for having the telephone set. This space is necessary for removing the recording paper cassette. This space is necessary for installing the document stacker and allow space for the fan exhaust.
  • Page 173 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 174: Unpacking

    Page: 78 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.3 Unpacking Procedure Remove tape on the top of the carton box and open its cover. Figure 2.3.1.1 Unpacking Procedure (1) Take out the accessory box from the carton box. (See Figure below 2.3) Take out the machine with plastic wrapper from the box.
  • Page 176 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 177: Check Of Contents

    Toner cartridge Document stacker Telephone line code Once touch sheet Already installed. User's Guide 1 volume Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 178: Installation Of Attachments

    Page: 80 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.5 Installation of Attachments Items Image Drum (ID) Unit (already installed) Toner cartridge Recording paper Document stacker Procedure 1) Toner cartridge Peel off the fixed tape attached to the tray-paper. Open the cover-top. Figure 2.5.1 Toner Cartridge Installation (1) Take out the plastic cover out of the ID unit.
  • Page 179 Figure 2.5.2 Toner Cartridge Installation (2) Take out the toner cartridge from the damp proof bag, shake it five or six times as shown in the illustration to eliminate the toner deflection, and peel off the seal gently. Figure 2.5.3 Toner Cartridge Installation (3) Ensure that the plastic tab on the right-hand side of the toner cartridge recess lines up with the groove on the toner cartridge.
  • Page 180 Clean the toner scattered in the vicinity of the toner cartridge using a cloth moistened with cold water. Do not use hot water since it makes the toner stick there. Close the cover assembly-top until the buttons have been locked completely. Recording paper Note: About 250 sheets of the new paper can be set in the recording paper cassette.
  • Page 181 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 182: Ac Cord Connection

    Turn the power switch ON and check that the display shows "(TIME and MEMORY FREE 100%)" message indicating the standby mode. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 183: Telephone And Line Connections

    Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.7 Telephone and Line Connections Procedure Connect the lines. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 184: Packing For Shipment

    THE UNIT AND SHIP SEPARATELY! Failure to do this will result in damage to the machine. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 185: Initial Settings

    2.9.7 Technical Default Setting 2.9.8 Default Setting of Dial Parameters 2.9.9 Off-line Tests 2.9.10 On-line Tests Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 186 Some of them cannot be used (skipped) depending on the destination of delivery and whether the machine is equipped with any option. Access numbers become discontinuous. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 187: User Functions

    Page: 86 Service Guide OKIFAX 5700/5900 Chapter 2 Installation User Functions...
  • Page 192 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 193: Technical Functions

    4) Typing a speed access number in the "TECHNICAL PRG. XX" (XX: 01 to 37) display allows you to bring up the setting or registration screen directly. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 194: Technical Functions Operation 1

    Page: 88 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.2.1 Technical Functions Operation 1 Select Menu is shown as below: 1. Local Test 2. Technical Setup: Go to Section 2.9.2.2 3. System Reset 4. Default Type Set 5. PC Loading 6.
  • Page 195 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 196 Page: 89 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.2.2 Technical Functions Operation 2...
  • Page 202 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 203: T1 (Tx) Timer Value

    2.9.2.2.1 T1 (TX) Timer Value Set the T1 timer (call connection wait time: XTTO) for transmission. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 204: T1 (Rx) Timer Value

    The time from issue of the first DIS to issue of a signal is checked. If a time-out occurs, the line is disconnected. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 205: T2 Timer *100Ms

    Registers the time duration (in seconds) for which the fax detects the EOL interval during reception of phase C. The fax disconnects the line when EOL cannot detect within T2 Timer. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 206: Error Criterion

    Registers the threshold value whether to transmit RTN or MCF signal when the error occurs in received data. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 207: Attenuator

    Adjusts the attenuation (dB) for the message send signal power level. Adjusting value is 0 to 15dB in one dB steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 208: T/F Tone Att

    Adjusts the attenuation (dB) for the send MF tone power level. Adjusting the value is 0 to 15dB in one dB steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 209: Mf Att

    Adjusts the attenuation (dB) for the send MF tone power level. Adjusting the value is 0 to 15dB in one dB steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 210: Ring Dura. *10Ms

    Selects the minimum ring detection time to meet country's requirements. Adjusting time is 100MS to 990MS in 10MS steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 211: Cml Timing *100Ms

    Selects the time from end of ring to CML-ON. Adjusting time is 100MS to 1900MS in 100MS steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 212 Setting of LED printhead strobe signals (00000 - 11111). Selection of strobe width in LED head. "00000" is lightest and "11111" is darkest. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 213 Forcibly, set to 7dB when the attenuator setting values are set between 0dB to 6dB. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 214 * When a TSI has not been registered but a personal ID has been registered, the personal ID is printed. (Reference) TSI: Transmitting Subscriber Identification Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 215 Page: 102 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (3/11) T.F. Item Specifications TAD mode Switches between TAD modes. (For external telephone answering This setting is required to determine whether TAD is to be device.) selected in the AUTO ANSWER mode and set the fax operation to be performed after completion of TAD-side...
  • Page 216 TYPE2: Enabled when the external telephone is off-hooked or the HOOK key is pressed. answering device.) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 217 Page: 103 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (4/11) T.F. Item Specifications TEL/FAX switching Determine whether the TEL/FAX mode can be selected in the AUTO ANSWER mode. 1) Setting values ON: Selective OFF: Not selective * When OFF is selected in the TEL/FAX mode, the FAX mode will be selected automatically.
  • Page 218 * During speed dial transmission, this setting is ignored because communication parameters are referenced. * This setting affects the following settings: Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 219 Page: 104 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (5/11) T.F. Item Specifications MH only Determine whether only MH coding is to be handled forcibly. Switches the function of limiting the image compression to MH codes only. This setting is required when the line noise affects the received image.
  • Page 220 * Actual value = (Set value) x 100 ms Suppose the set value is 060, then 060 x 100 ms = 6 s Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 221 Select one of the following values according to the line length: 0 dB/4 dB/8 dB/12 dB selectable. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 222 Page: 106 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (7/11) T.F. Item Specifications Attenuator Set the FAX signal attenuator (level). Since the maximum send signal power level (dB) of the fax is at 0dB, you can select 0dB to -15dB in one dB steps for the send signal power level.
  • Page 223 * Actual value = (Set value) x 100 ms Suppose the set value is 03, then 03 x 100 ms = 300 ms Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 224 Page: 107 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (8/11) T.F. Item Specifications LED heat strobe Set the LED head strobe time. The larger the value, the darker the image. 1) Setting values 00000 to 11111 (5 bits) Note1: When the rank marking of the new replaced LED print head (new part) is same as that of the old used LED print head (old part), you do not always have to set the LED print head strobe signal.
  • Page 225 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 226 OFF, an NSF is sent and sent immediately if Oki's original function is ON (confidential, etc.). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 227 Page: 109 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (10/11) T.F. Item Specifications ID/TSI priority Determines whether the personal ID or TSI is given priority during LCD display and printing. 1) Setting values ID: Personal ID is given priority TSI: TSI is given priority Toner counter clear Determine whether the toner counter can be cleared regardless of the...
  • Page 228 (For the detail, see section 2.9.2.6 Outline of Parallel Pick Up.) 1) Setting values ON: Enabled OFF: Disabled Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 229 * The setting data must be transferred to the ISDN board. * Cannot be selected when ISDN option board is not installed. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 230 Page: 111 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.2.4 TEL/FAX Automatic Switching This function is used for the purpose of TEL/FAX automatic switching as follows. (1) If the machine detects a call with a CNG signal indicating an auto send facsimile call, it starts an automatic document receiving operation.
  • Page 231 [Notes] Ring Back Tone -- 1 sec. ON, 3.2 sec. OFF When you want to talk by phone, pick up handset. The called party can send CED to the calling party immediately to start FAX communication if the CNG is...
  • Page 232 If the fax does not detect CNG signal during working of TEL/FAX mode, LCD display indicates "LIFT HANDSET". Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 233 Page: 112 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.2.5 TAD mode TAD: Telephone Answering Device TAD can be connected to external telephone terminal to record your messages. TAD records your speech and switches an automatic voice message response to the calling station. Note 1: A choice of TAD mode is available by technical Function (Setup No.06).
  • Page 234 TAD mode flow chart 1) In case of TYPE2: If the fax does not CNG signal during working of TAD, the fax will go to standby state. 2) In case of TYPE 3: The fax does not detect CNG signal during 15 seconds from TAD operation starting. The fax starts CNG signal detection after 15 seconds from TAD operation.
  • Page 235 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 236: Outline Of Parallel Pickup

    Page: 113 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.2.6 Outline of Parallel Pickup Parallel pick up is a function that controls a fax (to make a fax in receive mode) from a telephone set connected parallel to a fax. The two possible parallel connections of telephone sets A and B are shown in the figure. Remote control: To control a fax from telephone set A Parallel Pick Up (PP): To control a fax from telephone set B.
  • Page 237 < side view >...
  • Page 239 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 240: Select Menu Is Shown As Below

    Page: 114 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.3 User's Functions OKIFAX 5700/5900 This section explains the items usually set up by general users. Select Menu is shown as below: 1. Delayed TX 2. Delayed Batch TX 3. Priority TX 4.
  • Page 241 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 242 5) The display will be shown "LOCATION PROGRAM" and you can access a desired function by switching among menus using SHIFT keys , and press the ENTER/SHIFT RIGHT (-->) key. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 243 Page: 116 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.4.1 Select Menu is shown as below: 1. Speed Dial 2. Group 3. Batch TX Time 4. Forwarding No. 5. Forward ON P-ERR 6. Relay Report No.
  • Page 244 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 245: Location Program (1/2)

    Page: 117 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.4.1 Location Program (1/2) No. Item Specifications Speed Dial Register speed dial number. (LOC#/NAME/ALT#/Communication parameters) * Only LOC# may be registered. (If NAME is omitted, location search will not be made.) 1) Number of speed dials OKIFAX 5700: 1-140 (1-40 are assigned to ONE TOUCH keys.) OKIFAX 5900: 1-230 (1-80 are assigned to ONE TOUCH keys.)
  • Page 246 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 247: Location Program (2/2)

    1) Number of characters used to specify a destination 40 characters (ten-keys 0-9/*/#/PAUSE/HYPHEN/SPACE/+) * The HYPHEN key is prohibited when country code is set to FRE. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 249: Clock Adjustment

    Page: 119 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5 Setup 1) The machine is standby state with no document. 2) Press the MENU key once. 3) Press the SHIFT DOWN key three times. 4) The menu option "10 SETUP" indicated by the blinking cursor is selected, and press the ENTER/SHIFT RIGHT (-->) key.
  • Page 250 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 251 * When the clock adjustment screen is selected, the current time is displayed. * When invalid data is set, the ENTER key is made ineffective. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 252: Id/Password Programming

    Page: 121 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.2 ID/Password Programming 01. TSI/CSI 02. Sender ID 03. Personal Box 04. Mem. Password 05. Restrict ID 06. ISDN TID (Country Code/ISDN No./ISDN ID) 07. ISDN Sub No.
  • Page 253 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 254 *2: Enter the TSI/CSI with a maximum of 20 characters (numerical characters, +, and space). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 255 Page: 123 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.2.2 Sender ID This function is used to register a sender ID. Table 2.9.5.2 ID/Password Prg. (1/3) No. Item Specifications...
  • Page 256: Tsi/Csi

    2) Confidential A box used only for confidential reception. Either sub frame or Oki mode (NSF) can be selected. When a confidential box is opened, a password must be registered so that other persons cannot print data. Password: 4 digits (0-9...
  • Page 257 Restrict ID Register a restriction ID. Persons who do not know the password cannot use the machine. A restriction ID can be registered when Restrict Access (machine setting) is set to ON (operation is restricted). 1) Number of restriction IDs that can be registered OKIFAX 5700/5900: 24 2) Number of characters used to specify a restriction ID 4 characters (digits only) 3) Password check...
  • Page 258 19 characters (digits only) * The setting data must be transferred to the G4 board. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 259 Page: 124 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.3 Machine Settings: 10: Auto Answer Mode (FAX, TEL, T/F, TAD, MEM, PC, and FWD) 11: Monitor Volume (OFF/LOW/MID./HIGH-MID./HIGH) 12: Buzzer Volume (LOW/MIDDLE/HIGH) 13: User Language (ENGLISH/OTHER: Second language) 14: Remote Diagnosis (OFF/ON) 15: TX Mode Default (STANDARD/FINE/EXTRA FINE/PHOTO) (LIGHT/NORMAL/DARK) 16: No Toner Mem.
  • Page 263 3 seconds by pressing ENTER/-->key in the case of MUPIS I/F error. *5: This mode cannot be selected when ISDN/LAN board is installed. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 264 Page: 125 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.3.1 Auto Answer Mode This function is used to set up the auto answer mode.
  • Page 265 (PRINT FROM MEMORY) directly without returning to the standby mode, you need not enter the password again. The G4 model does not have T/F and TAD modes. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 266: Machine Settings

    Page: 126 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.3.2 TX Mode Default This function is used to set default values for the transmission mode selected with a document set in the feeder. Table 2.9.5.3 Machine Settings (1/5) No. Item Specifications...
  • Page 267: Auto Answer Mode

    Auto answer mode Set up the auto answer mode (FAX/TEL/T/F/TAD/MEM/PC/FWD) The following restrictions are placed on individual mode settings according to the machine status and setting: 1) T/F (TEL/FAX AUTO SW.) mode This mode can be selected only when TEL/FAX Switch is set to ON. * This mode is automatically switched to the FAX mode when TEL/FAX switch is set to OFF.
  • Page 268: Tx Mode Default

    Remote diagnosis Determine whether remote maintenance is to be enabled from the remote center. 1) Setting values ON (Enables)/OFF (Disables) TX mode default Set transmission mode default values used when a document is set in the feeder. The resolution and scanning density can be set sepa-rately. 1) Resolution STANDARD/FINE/EXTRA FINE/PHOTO selectable 2) Scanning density (Type of Original)
  • Page 269 Restrict access Determine whether operation is to be restricted. When ON is selected, persons who do not know the password cannot operate the machine. When ON is selected, the standby screen requires the operator to enter the password. Operation is restricted until a valid password is entered. 1) Setting values ON (Operation is restricted)/OFF (Operation is not restricted) ON: The ID/Password Prg.
  • Page 270 1st paper size OKIFAX 5700/5900 Set the size of recording paper in the first cassette. As the recording paper size is not detected automatically, the operator must set it. EXEC./JIS-B5/A5/A6 can be set only when LAN is mounted. 1) Setting values A4/LETTER/LEGAL 13/LEGAL 14/EXEC./JIS-B5/A5/A6 * The setting data must be transferred to the G4 board.
  • Page 271 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 272: Dial Options

    Page: 127 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.4 Dial Options 40: Redial Tries (0 to 10 ¹FRE, 0 to 5=FRE) 41: Redial Interval (1 to 6 ¹FRE, 1 to 12 =FRE) 42: Auto Start (OFF/ON) 43: Dial Tone Detect (OFF/ON) 44: Busy Tone Detect (OFF/ON) 45: MF/DP (DP/MF) 46: Pulse Dial Rate (10/16/20 pps)
  • Page 274 OKIFAX 5700/5900 Some options of the DIALING OPTIONS menu cannot be selected depending on the destination of delivery, machine specs, and machine settings. However, numbers related to speed access are fixed. If there are unselective options, these numbers become discontinuous. *1: This setting can be skipped when ISDN board is installed.
  • Page 275 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 276: Dial Options Table

    Page: 128 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.4 Dial Options Table No. Item Specifications Redial tries Sets on the redial tries to meet the regulations of the installed country. 1) Setting values Country code = Other than FRE: 0-10 (in one-try steps) FRE: 1-5 (in one-tray steps) Redial Interval Set an automatic redialing interval to meet the regulations of installed country.
  • Page 277 Pulse Dial Rate Determine a DP pulse rate used at call origination. 1) Setting values 10pps/16pps/20pps selectable * Selection is skipped over when the ISDN board is mounted. (selection allowed if SERVICE BIT=ON) Pulse Make Ratio Set a DP make ratio at used at call origination. 1) Setting values 33%/39%/40% selectable * Selection is skipped over when the ISDN board is mounted.
  • Page 278: Dial Prefix

    (selection allowed if SERVICE BIT=ON) Note : Setting values are defined for each country code. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 279 *1:After the first digit is entered, "ENTER WHEN DONE" is displayed. It will not change if all characters are erased by pressing the CLEAR key. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 280 CLEAR key. *1: When National code is set to FRE, the following screen appears: Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 281 Page: 131 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.4.3 Dial Prefix This function is used to set the access digits for connecting a PBX line to the public line. *: OFF" appears when spaces are entered for all digits. *: Movement and display of cursor during input of spaces and digits - The blinking cursor moves to the first digit position when four characters (including digits and spaces) have been entered.
  • Page 282 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 283 Page: 132 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.5 Incoming Options 60: Incoming Ring (OFF/ON/DRC) 61: Remote Receive (OFF/00/11/22/33/44/55/66/77/88/99/**/##) 62: T/F Timer Programming (20/35SEC) 63: Continuous Tone (OFF/ON) 64: PC/FAX Switch (OFF/ON) 65: CNG Count (1 to 5) 65: Ring Response (1RING/5SEC/10SEC/15SEC/20SEC) 66: Distinctive Ring (OFF/ON/SET)
  • Page 285 *1: This setting can be skipped when ISDN board is installed. (However, this setting can be made only when service bit is set to ON.) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 286: Table 2.9.5.5 Incoming Options

    Page: 133 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Table 2.9.5.5 Incoming Options No. Item Specifications Incoming Ring Set up the soft ringer. Instead of ringer circuit, software can control built-in speaker to ring sound. 1) Setting values ON (Sounded)/OFF (Not sounded)/DRC (Sounded during DRC detection) * Selection is skipped over when the ISDN board is mounted.
  • Page 287: Cng Count

    T/F Timer Set the time till start of automatic reception when the operator has performed Programming no operation for the call terminated in the TEL/FAX mode. 1) Setting values 20SEC/35SEC selectable * Selection is skipped over when the ISDN board is mounted. (selection allowed if SERVICE BIT=ON) Continuous Tone Set up the reception completion buzzer.
  • Page 288: Distinctive Ring

    Except for above country, OFF/SET can be selected as default. Note: Setting values are defined for each default type Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 289 2.9.5.5.1 CNG Count OKIFAX 5700/5900 *1): After the first digit is entered, "ENTER WHEN DONE" is displayed. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 290 70: MCF. (Single-Loc.) (OFF/ON) 71: MCF. (Multi-Loc.) (OFF/ON) 72: Image in MCF. (OFF/ON) 73: Error Report (MCF.) (OFF/ON) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 291 Page: 136 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.5.2 Distinctive Ring This function is used to make settings for distinctive ring learning (remembrance) and detection.
  • Page 292 No. Item Specifications...
  • Page 293 OFF: Report is not output automatically. Note: Setting values are defined for each default type Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 294: Lan Options

    Page: 137 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.7 LAN Options: 80: Auto Tray Switch (OFF/ON) 81: Paper Size Check (OFF/ON) 82: LAN Print Timeout (5SEC/30SEC/5MIN) 83: IP Address See Section 2.9.5.7.1 84: Subnet Mask See Section 2.9.5.7.2 85: Default Gateway See Section 2.9.5.7.3...
  • Page 295 *4: When there is case where NIC card cannot be supported, these mode will not be displayed. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 296: Table

    Page: 138 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.7 Table Item Specifications Auto Tray Switch Determine whether the current tray is automatically switched to another tray when the current tray runs out of paper in the LAN print mode. This setting can be made only when the second tray is installed.
  • Page 297: Subnet Mask

    LAN-related setup items can be selected. None of them can be selected during NIC initialization. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 298 Page: 139 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.7.1 IP Address This function is used to display the IP address from the NIC, confirm the data from the terminal, and change settings. Entering an IP address value 1) Setting data is received from NIC. When HSP error has occurred during the data reception, the machine returns to the "LAN OPTIONS"...
  • Page 299 8) The value that can be entered ranges from 0 to 255 but the suitable value depends on network limitation, etc. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 300 This function is used to display the subnet address from the NIC, confirm the data from the terminal, and change settings. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 301 This function is used to display the gateway address from the NIC, confirm the data from the terminal, and change settings (NIC option setting). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 302: User Default Setting

    Page: 142 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.6 User Default Setting Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 303: Technical Default Setting

    Page: 143 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.7 Technical Default Setting Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 304: Default Setting Of Dial Parameters

    Page: 144 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.8 Default Setting of Dial Parameters...
  • Page 305 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 307: Off-Line Tests

    5. Press the ENTER/SHIFT RIGHT (-->) key. The display will be shown the "SELF DIAGNOSIS". Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 309: Self Diagnosis Flow

    Page: 146 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.9.1 Self Diagnosis Flow To check ROMs, RAMs and printing function. Test report will be automatically printed out.
  • Page 310 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 311: Self Diagnosis Report

    Page: 147 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Self Diagnosis Report...
  • Page 315 ISDN LSI abnormality The result of ISDN LSI testing function is NG: (ROM/RAM test, Loop test) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 316: On-Line Tests

    The message is automatically received. (3) Typical message reception flow is described in Figure 2.9.10.2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 317: Typical Transmission Flow Diagram

    Page: 149 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.10.1 Typical Transmission Flow Diagram Typical Transmission Flow...
  • Page 318 Figure 2.9.10.1 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 319: Typical Reception Transmission Diagram

    Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.10.2 Typical Reception Transmission Diagram Typical Reception Flow Figure 2.9.10.2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 321: Installation Of Optional Units

    2.10.2 Memory Board Installation Instructions 2.10.3 Network Card Installation Instruction 2.10.4 G4 Board Installation Instruction Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 322 Since screws and small parts are likely to be lost, they should temporarily be attached to their original positions. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 323: Memory Board Installation Instruction

    2.10.2 Memory Board Installation Instruction Remove Cover-Rear, Plate-Rear Connect Memory Board Attach Plate-Rear and Cover-Rear. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 324 Page: 154 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.10.3 Network Card Installation Instruction Remove Cover-Rear, Plate-Rear and 2 piece of Plate-dummy. Connect Network card with Adapter board, then, mount it into the room. Before installation, check #1 of Dipswitch should be "ON"...
  • Page 325 Attach Plate-Rear, and fix Network card, Adapter board with 2 each screw. Then fix Plate-Rear. Attach Cover-Rear. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 326: G4 Board Installation Instruction

    Page: 155 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.10.4 G4 Board Installation Instruction Remove Cover-Rear, Plate-Rear and 2 piece of Plate-dummy. Caution: Remove only lower Plate-dummy. Connect Network card with Adapter board, then, mount it into the room. Before installation, check #1 of Dipswitch should be "ON"...
  • Page 327 Attach Plate-Rear, and fix Network card, Adapter board with 2 each screw. Then fix Plate-Rear. Attach Cover-Rear. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 328: Brief Technical Description

    Page: 156 Service Guide OKIFAX 5700/5900 Chapter 3 Brief Technical Description Electrophotographic Process Flow Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 329: Fundamentals Of The Electro-Photographic Process

    Page: 157 Service Guide OKIFAX 5700/5900 Chapter 3 Brief Technical Description 3.1 Fundamentals of the Electro-Photographic Process The electro-photographic process involves six sub-processes: (1) Charging (2) Exposure (3) Development (4) Transfer (5) Fusing (6) Cleaning Outline of each process is explained below. Process Illustration Description...
  • Page 330 Image drum surface. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 331: Actual Electrophotographic Process

    3 : Developing 4 : Transfer 5 : Fusing 6 : Cleaning Figure 3.2.1 Actual EP Process Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 332: Board And Units

    RA-2 (4M byte) G4 board G4A- Adaptor board for NIC DM1- NIC (Network Interface Card) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 333: Overall Dimension And Mechanical Structure

    Page: 160 Service Guide OKIFAX 5700/5900 Chapter 3 Brief Technical Description 3.4 Overall Dimension and Mechanical Structure Figure 3.4.1 Overall Dimension and Mechanical Structure (1/2)
  • Page 335 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 336: Disassembly

    This chapter explains the procedures for replacement of assemblies and units in the field. 4.1 Precautions for Parts Replacement 4.2 Tools 4.3 How to Disassemble and Reassemble Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 337 Page: 162 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.1 Precautions for Parts Replacement (1) Before starting to replace parts, remove the AC cord. (a) Remove the AC cord in the following sequence: 1. Turn off ("o") the power switch of the machine. 2.
  • Page 338 (2) Do not disassembly the printer as long as it is operating normally. (3) Do not remove parts which do not have to be touched; try to keep the disassembly to a minimum. (4) Use specified service tools. (5) When disassembling, follow the laid out sequences. Parts may be damaged if these sequences are not followed. (6) Since screws, collars and other small parts are likely to be lost, they should temporarily be attached to the original positions during disassembly.
  • Page 339 LED print head (old part), you do not always have to set the LED print head strobe time by the technical function (Refer to chapter 5). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 340: Tools

    Table 4.1 shows the tools required for the replacement of parts such as circuit boards and mechanical units. Table 4.1 Tools Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 341: How To Disassemble And Reassemble

    Page: 164 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3 How to Disassemble and Reassemble This section explains how to disassemble and reassemble the fax. Figure 4.3 shows the disassembly procedure flow as generalization. The detailed disassembly procedure is explained from sub-section 4.3.1 to 4.3.18.
  • Page 343 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 344: Whole Unit Picture

    Page: 165 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly Whole Unit Picture Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 345: Document Table Cover

    4.3.1 Document Table Cover Open the operation panel. Remove the cover by unscrewing four screws. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 346: Rear Cover And Ncu Cover

    Slide the rear cover up slightly and pull it forward for removal. Remove the NCU cover by unscrewing one screw (2). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 347: Main Cover

    Page: 168 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.3 Main Cover After removing the document cover, rear cover, and NCU cover, open the scanner unit and stacker cover. Caution: Secure the scanner unit by engaging its hooks with the stacker cover.
  • Page 348 Open the manual feed guide. First, disengage the two hooks at the back. Next, remove the main cover with it lifted.
  • Page 349 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 350: Operation Unit

    Open the operation unit and slide it leftward for removal. Caution: Pull out the connector cable from the frame. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 351: Ncu Board

    Remove the NCU board by unscrewing two screws. Caution: Earth cable position is different from each machine version. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 352: Modem Board

    Remove the plate by unscrewing two screws (1). Remove the MODEM board by unscrewing one screw (2). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 353: Plate Package

    Caution: Before taking out the package plate, disconnect the connector of Battery. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 354: Scanner Unit (Cis)

    Page: 173 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.8 Scanner Unit (CIS) Disconnect six connectors (CN8, 9, 13, 14, 15 and SP) Remove four cores. Remove the torque limiter by unscrewing two screws.
  • Page 355 Pull out the connector cable from the stacker frame and remove the scanner unit. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 356: Stacker Frame

    4.3.9 Stacker Frame Remove the AC inlet and unscrew three screws to remove the stacker frame. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 357: Printer Unit

    Page: 175 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.10 Printer Unit Disconnect three flat cables and two connector cables. Remove the shield by unscrewing one screw. Remove the printer unit by unscrewing six screws. Caution: The number of pins of the CN2 connector is the same as that of the CN3 connector;...
  • Page 358 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 359: Fan And Fan Guard

    4.3.11 Fan and Fan Guard Disconnect the connector cable and remove the fan and fan guard. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 360: Main Board

    Unscrew four screws and disconnect two connector cables, then slide the main board for removal. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 361: Contact Assembly And High-/Low Voltage Power

    Remove the contact assembly. Caution: Never touch the pattern on the low-voltage board. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 362: Disassembling The Operation Unit

    Page: 179 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.14 Disassembling the Operation Unit Remove the paper guide (U) assembly by unscrewing two screws. Unscrew 22 screws and disengage six hooks to remove the P76/P77 board assembly.
  • Page 363 Caution: The white connector is a spring connector. Be careful not to damage the connector when disconnecting it. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 364 Page: 180 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.14.1 Disassembling the Operation Unit Paper guide (U) Assembly Separation Rubber The Separation Rubber can be removed from the Paper Guide (U) Assembly. Feed Roller Remove the ground cbale by removing the two screws (5).
  • Page 365 Remove the Exit Roller while spreading Roller when removing. and holding up the part of the fixing hooks. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 366: Disassembling The Scanner Unit (L)

    Page: 181 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.15 Disassembling the Scanner Unit (L) Paper Guide Unscrew two screws and remove the paper guide. (Removing the Paper Guide) Insert the screwdriver in the holes (two) in the paper guide and push the screwdriver in the direction of the arrow (1) to release the hooks.
  • Page 367 Install the paper guide while pressing the PC1 lever. * This is necessary to prevent the lever from sticking. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 368: Scanner (Cis)

    Caution: Be careful not to damage the cable when disconnecting. orientation when reassembling it. (The cable is very thin). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 369: Pc1/Pc2 Sensors

    4.3.17 PC1/PC2 Sensors Disengage four hooks and remove the PC1 sensor. Pull out the PC2 sensor. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 370: Speaker

    Caution: Be careful not to damage the portion (2) of the frame indicated by the arrow. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 371: Scanner Motor

    Page: 185 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.19 Scanner Motor Remove the scanner latch. Remove the motor cable and unscrew two screws (1) to remove the motor along with the bracket. Caution: Do not remove the four screws* securing the motor. Remove the bracket and ground plate by unscrewing two screws.
  • Page 372 When installing the bracket and ground plate, check for their positions. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 373: Disassembling The Printer Unit

    Page: 186 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.20 Disassembling the Printer Unit Drum/Resist Motor Remove the drum motor by unscrewing two screws (1). To remove the resist motor by unscrewing two screws (2). Motor Bracket...
  • Page 374 Remove the bracket by releasing two hooks. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 375: Led Head

    (two) along with connectors. Caution: Disconnect the flexible cables with them inserted in connectors. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 376: Toner Lockout Board

    (two). Caution: Do not break the hooks. Be careful not to lose the springs. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 377: Stacker Cover

    Remove the Copy Stacker by spreading it from the lower base. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 378: Fusing Unit

    Chapter 4 Disassembly 4.3.24 Fusing Unit Remove the Fusing Unit by removing the four screws (2). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 379: Manual Feed Assembly

    Cover removal. (Refer to section 4.3.3) Remove the Manual Feed Assembly by pressing inward the two retainers. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 380: Back-Up Roller, Transfer Roller

    Lift the right side of the Transfer Roller and shift rightwards, then pull it out from the Lower Base. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 381: Resist Roller, Hopping Roller, Sensor Plates

    Page: 193 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.27 Resist Roller, Hopping Roller, Sensor Plates (1) Disassembly procedure 1) Resist Roller, Hopping Roller First, carry out the disassembly procedure up to the point of the Lower Base removal. Remove the One-way Clutch Gear. Press the Resist Roller to the right side and lift up the left side of it, then take off the Resist Roller.
  • Page 382 Sensor Plate by pressing and holding the latches while shifting the Sensor Plate up and out. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 383: Eject Guide Assembly

    Remove the eject guide assembly by releasing the left-hand hook. Reassembly Procedure Carry out reassembly by reversing the disassembly procedure. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 384: Adjustments

    2) Setting of LED print head should be according to the Table 5.1.1 in the next section. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 385: Settings Of Technical Function No. 26 (Table 5.1.1)

    (old part), you do not always have to set the LED print head width by technical function: Set up No.26. (Refer to table 2.9.2.3, TF No.26) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 386: Confirmation Items

    Page: 197 Service Guide OKIFAX 5700/5900 Chapter 5 Adjustments 5.2.1 Confirmation Items The clock frequency and power voltage of the machine are not possible to adjust in the field. However, their measurement procedures are described here for confirmation of clock frequency and each voltage. 1) Clock Frequency Measurement point: R76 board;...
  • Page 387 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 388: Measurement

    Page: 198 Service Guide OKIFAX 5700/5900 Chapter 5 Adjustments 5.2.2 Measurement Turn the AC power OFF. Carry out the disassembly procedure up to Cover assembly-top, Frame assembly-scanner, and Unit-printer. (Refer to the Mechanical Disassembly and Reassembly in Chapter 4.) Connect extension cables to the R51 board. Connect the frequency counter (for clock frequency), digital voltmeter (for power voltage) and Oscilloscope (for SIG signal).
  • Page 389 Figure 5.2.1 Measurement Points on R76 Board Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 390: Cleaning And Maintenance

    Part Name Expected Use Before Replacement Reference Item No. in Figure 6.1 Toner Cartridge 3,000 sheets/4% duty (2,500 sheet for OKI-INT) (ITU-T document sample No. 1) (For the second or later cartridge to a new I/D Unit) * The first toner cartridge installed in a new I/D unit will have a decreased yield.
  • Page 391 5 years Lithium battery: Not rechargeable. for memory 300 cycle of charge/discharge Manganese dioxide battery: Chargeable. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 392: Routine Inspection

    Page: 200 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.2 Routine Inspection Basically, the routine inspection of following items is performed about half-yearly (or every one year) after the machine is installed. The description of routine inspection is shown in Table 6.2. Table 6.2 Routine Inspection Part Name Expected Use Before Replacement...
  • Page 393 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 394: Printer Counter Display/Clear (User)

    Page: 201 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.3 Printer Counter Display/Clear (User) Note: The fonts displayed on the LCD operation panel may differ from the fonts written in this manual. 1. Purpose A user can clear the image drum counter (only when "Change Drum Soon" message is displayed) and also check some of the other counters (such as the print counter, scan counter) by using the <--- key or --->...
  • Page 395 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 396: Printer Counter Display/Clear (Service)

    Page: 202 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.4 Printer Counter Display/Clear (Service) 1. Purpose The service personnel can clear and check the following counters. Image Drum Toner Image Drum (Total) Print Scan 2. Procedure The following shows the case when the service bit has been set ON.
  • Page 397 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 398: Self-Diagnosis Test

    Page: 203 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.5 Self-Diagnosis Test 1. Purpose To check ROMs, RAMs and printing function. 2. Procedure...
  • Page 399 Note: *1: a indicates an alphanumeric character; n indicates a numeric character (0 to 9); h indicates a hexadecimal...
  • Page 400 ISDN LSI abnormality The result of ISDN LSI testing function is NG: (ROM/RAM test, Loop test) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 401: Sensor Calibration Test

    Page: 204 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.6 Sensor Calibration Test 1. Purpose To adjust the linearity of the contact image sensor output levels.
  • Page 402 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 403: Led Test

    6.7 LED Test 1. Purpose To check all LEDs on operation panel by lighting. 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 404: Tone Send Test

    6.8 Tone Send Test 1. Purpose To send the G3 tonal frequencies to the line. 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 405: High-Speed Modem Send Test

    Page: 207 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.9 High-Speed Modem Send Test Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 406: High-Speed Modem Receive Test

    To check the telephone line quality in combination with a remote station programmed to the high-speed modem send test mode. 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 407: Mf Send Test

    Page: 209 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.11 MF Send Test 1. Purpose To send the multi-frequencies of tone dialing to the line. 2. Procedure After the test, press STOP key. Frequencies of MF tones are as follows: 697 Hz/1209 Hz 697 Hz/1366 Hz 697 Hz/1477 Hz...
  • Page 408 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 409: Tone (Tel/Fax)

    6.12 Tone (TEL/FAX) 1. Purpose To check the pseudo-ring back tone of TEL/FAX automatic switching. 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 410: Protocol Data Dump Printing

    To analyze the transmitted/received G3 protocol signals. 2. Procedure Manual printout of the last communication. (a) Manual printout Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 411: System Reset

    To clear or initialize the following data to factory default settings. (a) Location data (b) Configuration data (default) 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 412: Service Codes

    -B7XX: ISDN Bch layer 4 -B9XX: ISDN Bch layer 5 -B8XX: ISDN Bch layer 6 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 413: Service Code List [Table 6.15.1] (1/2)

    39B1 Memory Overflow has occurred during Confidential Reception. 39C0 DECODER hardware error, (cannot reproduce picture). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 414: Service Code List [Table 6.15.1] (2/2)

    90F1 Fan motor error. 90F2 Fuser error. 90F3 Recording paper size error 90F4 Cover open. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 415: G4 Service Code Lists

    Page: 216 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance G4 Service Code Lists Class- Code Description Alarm Result Remarks ification Dch layer 2 BB02 LSI NG ISDN board sensor BB03 Line draw out BB04 Link release by network BB05 TEI release by network BB06...
  • Page 416 BA54 Call identity in use BA55 No call suspended BA56 Call having the requested call identity has been cleared BA58 Incompatible destination Handling in the G3 fallback BA5B Invalid transit network selection BA5F Invalid message, unspecified BA60 Mandatory information element is missing BA61 Message type non-existent or not...
  • Page 417 B226 Unallowable packet (Too short packet) B227 Unallowable packet (Too long packet) ON B229 Unallowable packet (Restart packet in which LCN or LCGN is not 0) B22A Unallowable packet (Packet that is not adaptable to the facility) B231 Timer time out (CA packet wait time out) B232 Timer time out (CF packet wait time...
  • Page 418 If a service code to which "G3 fallback" is applicable occurs regardless of dialing in G3 mode, a communication error is assumed and Alarm=ON and Result=NG occur. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 419: Troubleshooting

    Page: 217 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.0 Extension cable lists Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 420: Overview

    No document feeding 7.19 Multiple document feeding 7.20 Document skew 7.21 Document jam 7.22 Printer unit Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 421 Page: 219 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.1 Overall Troubleshooting Flow Chart...
  • Page 423 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 424 Page: 220 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.2 No LCD Operation...
  • Page 426 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 427 Page: 221 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.3 ALARM LED On...
  • Page 429 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 430 Page: 222 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.4 Printing Test Failure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 431 Page: 223 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.5 No Local Copy...
  • Page 433 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 434 Page: 224 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.6 Auto Dial Failure...
  • Page 436 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 437 Page: 225 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.7 Transmission Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote station.
  • Page 438 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 439 Page: 226 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.8 Auto Reception Failure...
  • Page 441 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 442 Page: 227 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.9 Reception Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote station.
  • Page 443 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 444 Page: 228 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.10 Sensor Calibration Test...
  • Page 445 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 446 Page: 229 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.11 LED Test...
  • Page 448 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 449 Page: 230 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.12 Tone Send Test...
  • Page 451 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 452 Page: 231 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.13 High-Speed Modem Test...
  • Page 455 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 456: Mf Send Test

    Page: 232 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.14 MF Send Test...
  • Page 458 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 459: Tone (Tel/Fax) Send Test

    Page: 233 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.15 Tone (TEL/FAX) Send Test...
  • Page 461 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 462: No Acoustic Line Monitor

    Page: 234 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.16 No Acoustic Line Monitor There are two source routes of acoustic line monitor: (a) General communication signal (b) DP pulse signal...
  • Page 464 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 465: Power Supply Unit

    Replace the Power Supply Unit when output voltage written on the item A3 in the Appendix A is not normal. (B) High-voltage Selection Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 466: No Document Feeding

    Page: 236 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.18 No Document Feeding Note: This section places an emphasis on troubleshooting of mechanical portions. Therefore, it is recommended to replace the MCNT (R76) Board first and, then if not solved, follow this flow chart.
  • Page 468 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 469: Multiple Document Feeding

    7.19 Multiple Document Feeding Definition: Multiple document feeding. Multiple documents are not separated and they are fed at the same time during one feeding operation. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner...
  • Page 470 Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 471: Document Skew

    Page: 238 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.20 Document Skew...
  • Page 473 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 474: Document Jam

    Page: 239 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.21 Document Jam...
  • Page 476 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 477: Printer Unit

    Chapter 7 Troubleshooting 7.22 Printer Unit 7.22.1 Precautions 7.22.2 Troubleshooting Flow Charts of Printer Unit Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 478: Precaution

    See "Table 7.22.2 Alarm Toner is running short. Display". Note: No toner memory RX is OFF. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 479: Troubleshooting Flow Charts Of Printer Unit

    Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.22.2 Troubleshooting Flow Charts of Printer Unit Overall troubleshooting flow chart. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 480 Page: 243 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Table 7.22.2 Alarm Display ALARM Flash memory error data Second tray time-out error ID lock Toner lock Thermister error Fan motor error Cover open Document jam (limit length error)
  • Page 481 Document jam (suction error) Paper jam (feed outlet error) Paper jam (path error) Paper jam (feed error) Paper size error No paper Face-up Drum life expired Toner near end Toner near end & drum counter >/- 19000) No ID (Image Drum) Toner near end (NO TONER MEM.
  • Page 482 MUPIS I/F error ISDN board MUPIS I/F error Error 77 (no ID) LAN print ACC error Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 483: Troubleshooting Flow Chart 1: Top Cover Is Open

    Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 1: Top Cover is Open Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 484: Troubleshooting Flow Chart 2: Replace Image Drum

    Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 2: Replace Image Drum Message Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 485: Troubleshooting Flow Chart 3: Engine Controller Error

    Page: 246 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 3: Engine Controller Error Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 486: Troubleshooting Flow Chart 4: Fuser Unit Thermal Error

    Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 4: Fuser Unit Thermal Error Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 487: Troubleshooting Flow Chart 5: Paper Jams

    Page: 248 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 5: Paper Jams...
  • Page 488 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner...
  • Page 489 Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 490: Troubleshooting Flow Chart 6: No Paper Tray Or No

    Troubleshooting flow chart 6: No Paper Tray or No Paper No recording paper cassette or not recording paper. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 491 Check H10 Board, MCNT (R76) Board Note: M76 board for OKIFAX 5700/5900 is shown as MCNT (R76). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 492 Page: 251 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Sample Image Problems (Figure 7.22.1) Table 7.22.4 Image Troubles Abnormal Symptom Reference Figure Troubleshooting Flow Chart No. Images are light or blurred as a whole. Fig. (A) The blank background is smeared. Fig.
  • Page 493 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 494: Troubleshooting Flow Chart 7: Light Or Blurred Output

    Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 7: Light or Blurred Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 496: Troubleshooting Flow Chart 8: Smeared Background On

    Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 8: Smeared Background on Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 497 Page: 254 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 9: Blank Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 498: Troubleshooting Flow Chart 10: Vertical Black Stripes On

    Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 10: Vertical Black Stripes on Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 499 Page: 256 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 11: Evenly Spaced Marks on Output...
  • Page 500 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner...
  • Page 501 Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 502 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 12: Missing Print on Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 503: Troubleshooting Flow Chart 13: Vertical White Stripes On

    Page: 258 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 13: Vertical White Stripes on Output...
  • Page 505 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 506 Page: 259 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 14: Poor Fusing Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 507 Page: 260 Service Guide OKIFAX 5700/5900 Chapter 8 Dipswitch Setting Tables Portuguese This section gives the following instruction. DIP switch setting Instructions of Marking with red oil ink. Put short-plug (40095701) into designated connector. For details, see figure below.
  • Page 508 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 509: A Board Descriptions Preface

    For information not contained in this manual, refer to: OKIFAX 5700/OKIFAX 5900 CIRCUIT DIAGRAM / PARTS LIST (Appendix C) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 510: Service Caution

    Page: 262 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions Service Caution Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 511: A1.1 Unit Configuration And Block Diagram

    Page: 263 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A1.1 Unit Configuration and Block Diagram 1. The unit configuration is as follows:...
  • Page 512 Figure A.1.1 Unit Configuration (Modifying) Standard: (1) MCNT (R76- : OKIFAX 5700/R76-2 OKIFAX 5900)
  • Page 513 (9) G4 Board (G4A-) (10) Adaptor Board for NIC (DM1-) (11) NIC (Network Interface Card) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 514 Page: 264 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions Block Diagram < same Diagram - Side View >...
  • Page 516 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 517: A2.1 Signal Flow Explanation

    11. ISDN G3 RX (Option) 12. G4 TX (Option) 13. G4 RX (Option) 14. LAN Print (Option) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 518 Page: 266 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 1. Copy < same Diagram - side view >...
  • Page 520 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 521 Page: 267 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 2. G3 TX (MH/MR/MMR) < same Diagram - side view >...
  • Page 523 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 524 Page: 268 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 2-1. G3 TX (JBIG): OKIFAX 5900 only < same Diagram - side view >...
  • Page 526 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 527 Page: 269 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 3. G3 RX (MH/MR/MMR) < same Diagram - different view >...
  • Page 529 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 530 Page: 270 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 3-1. G3 RX (JBIG): OKIFAX 5900 only < same Diagram - side view>...
  • Page 532 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 533 Page: 271 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 4. PC Print (Option) < same Diagram - side view >...
  • Page 535 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 536 Page: 272 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 5. PC Scanner (Option) < same Diagram - side view >...
  • Page 538 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 539 Page: 273 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 6. PC-FAX TX (Option) < same Diagram - side view >...
  • Page 541 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 542 Page: 274 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 7. PC-FAX RX (Option) < same Diagram - side view >...
  • Page 544 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 545 Page: 275 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 8. ISDN PC-FAX G3 TX (Option) < same Diagram - side view >...
  • Page 547 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 548 Page: 276 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 9. ISDN PC-FAX G3 RX (Option) < same Diagram - side view >...
  • Page 550 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 551 Page: 277 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 10. ISDN G3 TX (Option) < same Diagram - side view >...
  • Page 553 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 554 Page: 278 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 11. ISDN G3 RX (Option) < same Diagram - side view >...
  • Page 556 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 557 Page: 279 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 12. G4 TX (Option) < same Diagram - side view >...
  • Page 559 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 560 Page: 280 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 13. G4 RX (Option) < same Diagram - side view >...
  • Page 562 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 563 Page: 281 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 14. LAN Print (Option) < same Diagram - side view >...
  • Page 565 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 566: A3.1 Toner Low Detection

    Page: 282 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A3.1 Toner Low Detection Device The Toner Low Detection device consists of a stirring gear which rotates at a constant rate, a stirring bar and a magnet on the stirring bar. The stirring bar rotation is driven by the link to the gouged portion in the stirring gear. Operation Toner Low is detected by monitoring the time interval of the encounter of the magnet set on the sensor plate and the magnet on the stirring bar.
  • Page 567 The toner sensor is not monitored while the main (drum) motor is in a halt. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 568: A3.2 Centronics Parallel Interface

    Page: 283 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A3.2 Centronics Parallel Interface The LSI sets a BUSY-P signal to ON at the same time when it reads the parallel data (PDATA1-P to PDATA8-P) from the parallel port at the fall of STB-N signal. Furthermore, it makes the store processing of receiving data into a receive buffer terminate within a certain fixed time and outputs an ACK-N signal, setting the BUSY-P signal to OFF.
  • Page 569 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 570: A3.3 Electrophotographic Process

    Page: 284 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A3.3 Electrophotographic Process (1) Electrophotographic process The electrophotographic process is outlined below. 1 Charging The surface of the image drum is charged negatively and uniformly by applying the DC voltage to the charge roller. 2 Exposure Light emitted from the LED head irradiates the negatively charged surface of the image drum.
  • Page 572 Figure 2-4...
  • Page 573 Figure 2-5 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 574: A3.4 Process Operation Descriptions

    Page: 285 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A3.4 Process Operation Descriptions (1) Hopping and Feeding Hopping and feeding motions are actuated by a single registration motor in the mechanism as shown below: The registration motor turning in direction "a" drives the hopping roller. The registration motor turning in direction "b" drives the registration roller.
  • Page 575: Charging

    (b) Feeding (1) When hopping is completed, the registration motor turning in direction "b" (counter-clockwise direction) drives the registration roller to advance the paper (in this case, the hopping gear also turns, but the hopping roller is prevented from turning by the one-way bearing.) (2) The paper is further advanced in synchronization with the print data.
  • Page 576: Exposure

    The charge roller is composed of two layers, a conductive layer and a surface protective layer, both having elasticity to secure good contact with the image drum. When the DC voltage applied by the power supply exceeds the threshold value, charging begins.
  • Page 577 The image drum is coated with an underlayer (UL), a carrier generation layer (CGL), and carrier transfer layer (CTL) on aluminum base. The organic photo conductor layer (OPC), comprising a CTL and a CGL, is about 20 m m thick. The image drum surface is charged to about -750 V by the contact charge of the charge roller.
  • Page 578: Developing

    (4) Developing Toner is attracted to the electrostatic latent image on the image drum surface, converting it into a visible toner image. Developing takes place through the contact between the image drum and the developing roller. (1) As the toner supply roller rotates while rubbing on the developing roller, a friction charge is generated between the developing roller and the toner, allowing the toner to be attracted to the developing roller (the developing roller surface is charged positive and the toner, negative.) (2) The toner attracted to the developing roller is scraped off by the doctor blade, forming a thin coat of toner on the...
  • Page 579 developing roller surface. (3) Toner is attracted to the exposed portion (low-potential part) of the image drum at the contact of the image drum and the developing roller, making the electro-static latent image visible. An illustration of activities at the contact point of the image drum surface and the developing roller (arrow marks denote the direction of the electrical field).
  • Page 580: Transfer

    (5) Transfer The transfer roller is composed of conductive sponge material, and is designed to get the image drum surface and the paper in a close contact. Paper is placed over the image drum surface, and the positive charge, opposite in polarity to that of the toner, is applied to the paper from the reverse side.
  • Page 581: Fusing

    (6) Fusing After the end of the transfer operation, the unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the back-up roller. The heater roller with a Teflon coating incorporates a 500 W heater Halogen lamp), which heats the heat roller.
  • Page 582: Cleaning

    (7) Cleaning When the transfer is completed, the residual toner left on the image drum is attracted to the cleaning roller temporarily by static electricity, and the image drum surface is cleaned. (8) Cleaning of Rollers The charge, transfer and cleaning rollers are cleaned for the following cases: Warning up when the power is turned on.
  • Page 583 Changes in bias voltage applied to each roller move attaching toner off the roller to the image drum and return it to the developer. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 584: B Print Operation Description B.1 Mechanical Components

    If the heater roller temperature rises abnormally, the thermostat of the heater voltage supply circuit is activated to cut off the AC voltage supply forcibly. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 585: B.2 Description Of Print Operations

    2) Charging 3) Exposure 4) Developing 5) Transfer 6) Fusing 7) Cleaning 8) Cleaning of rollers Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 586 Page: 288 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description 1) Hopping and feeding Hopping and feeding are affected by a single resist motor in the mechanism shown below. Turning the resist motor in the "a" direction drives the hopping roller. Turning the resist motor in the "b" direction drives the resist roller.
  • Page 587 (b) Feeding (1) After end of hopping, turning the resist motor in the "b" direction (in the CCW direction) drives the resist roller to advance the paper. (In this case, the hopping gear also turns, but the hopping roller is prevented from turning by the one-way clutch gear.) (2) The paper is further advanced in synchrony with the print data.
  • Page 588 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 589 Power Supply Unit exceeds a threshold value, charging begins. The applied voltage is proportional to charge potential with off set of approx. -550V. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 590 Page: 290 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description 3) Exposure Light emitted from the LED head irradiates the EP (image) drum surface with negative charges. The surface potential of the irradiated part of the EP drum drops, thereby forming an electrostatic latent image associated with the image signal.
  • Page 591 EP (image) drum surface forms an electrostatic latent image on it. The irradiated part of the EP (image) drum surface is kept at about -100 V. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 592 Page: 291 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description 4) Developing Toner is attracted to the electrostatic latent image on the EP (image) drum surface to convert it into a visible toner image. Developing takes place at the contact between the EP (image) drum and the developing roller. (1) As the toner supply roller rotates while rubbing on the developing roller, a friction charge is generated between the developing roller and the toner, allowing the toner to be attracted to the developing roller.
  • Page 593 -500 VDC is supplied to the toner supply roller, -265 VDC to the developing roller. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 594 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 595 The back-up roller is held under a pressure of 2.84 kg by the pressure spring at each side. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 596 After the end of the transfer, residual toner on the EP (image) drum is attracted to the cleaning roller temporarily by static electricity to clean the EP (image) drum surface. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 597 +1500 V +1500 V -1100 V CB (cleaning) +400 V -1350 V -1300 V -1300 V Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 598: Errors

    Chapter B Print Operation Description B.3 Errors B.3.1 Errors List B.3.2 Major Trouble Errors B.3.3 Recoverable Errors Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 599 Page: 297 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description B.3.1 Errors List The errors are listed below. 1) Major trouble errors Fuser error Fan error 2'nd tray communication error Toner lockout 2) Recoverable errors Cover open 2'nd tray route open Paper size error Face-up route open No cassette in 2'nd tray...
  • Page 600 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 601: B.3.2.2 Fan Error

    B.3.2.2 Fan Error B.3.2.3 Paper Feed Monitoring B.3.2.4 2'nd Tray Communication Error B.3.2.5 Cover Open Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 602 However, if the error occurs before the write sensor is turned on, the motor stops soon. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 603 In other words, the printing will continue even if the fan alarm occurs during printing. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 604 From outlet sensor ON to OFF. When a crumpled recording paper is detected, the outlet sensor is set to "OFF" earlier than usual. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 605 However, in case there is no status when reset, it will be considered that the 2'nd tray is not mounted. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 606 When the cover is closed the CU (control unit) section sends the reset signal and processes in the same way as if the power has been turned on. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 607: B.3.3 Recoverable Errors

    No paper in 2'nd cassette Response from the option tray indicated no paper in 2'nd tray. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 608: Toner Low Detection

    Page: 305 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description B.3.3.1 Toner Low Detection Composition The device consists of the stirring gear which rotates at a constant rate, the stirring bar and the magnet on the stirring bar. The stirring bar rotates through the link on the protrusion in the stirring gear. The configuration of stirring bar in the figure below may differ.
  • Page 609 When there is no change with the toner sensor for 2 cycles (2.63 sec. x 2) or more, then the Toner Sensor Alarm is activated. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 610: Other Special Cases

    Chapter B Print Operation Description B.4 Other Special Cases B.4.1 Manual Paper Feed B.4.2 Cleaning Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 611 Turning on the inlet sensors without the hopping operation indicates manual paper feeding for OKIFAX 5700/OKIFAX 5900 (excluding when power is on). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 612 The toner is removed by moving to the recording paper from charging roller and image drum. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 613: Diagram - Description Of Print Operations

    Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description B.4.2 Diagram - Description of Print Operations Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 614: C Illustrated Parts List

    Section 5: Frame Assy Scanner (L) Section 6: Frame Assy Scanner (U) Section 7: Cables, Option Boards Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 615 Page: 311 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 1: Cabinet Assembly...
  • Page 616 Rev. Oki Part Description Q’ty Remarks Number 40730901 Stacker - Document...
  • Page 617 Plate - Shield (NCU) 40044503 Board - UNC 40730301 Plate - PKG 40945401 Plate Assy - Rear Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 618: Section 2: Control Panel Assy

    Page: 312 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 2: Control Panel Assy...
  • Page 619 Rev. Oki Part Number Description Q’ty Remarks 40802902 OP Panel Assy (OF5700) OF5700 40802907 OP Panel Assy (OF5900) OF5900 40733401 Film - One-touch 40733301 Sheet - One-touch OF5900...
  • Page 620 Sheet - One-touch OF5700 40919601 Cover - One-touch (OF5700) OF5700 40732401 Cover - One-touch (OF5900) OF5900 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 621: Section 3: Printer Assembly

    Page: 313 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 3: Printer Assembly < front view > < side view >...
  • Page 622 Rev. OKIDATA P/N Description Q’ty Remarks 40796501 Stacker Assy - 176 40778101 Gear - Idle A (Z60/16)
  • Page 623 Board - TLK 50809902 Stacker Cover Holder 50932801 Spring Knob 40433308 Toner 40815606 Image Drum Kit Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 624: Section 4: Base Assembly

    Page: 314 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 4: Base Assembly...
  • Page 626 Sheet Link L Assy 51023601 FG Plate D 51608801 Beam Plate 24-30 Screws & Washers Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 627: Section 5: Frame Assy Scanner - (L)

    Page: 315 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 5: Frame Assy Scanner - (L)
  • Page 628 Rev. Okidata p/n Description Q’ty Remarks 40731201 Frame - Scanner (L)
  • Page 629 Gear - Idle (Z75/15) 50406101 Sub-Roller Assy 40731301 Guide - Paper 26-27 Screws 51017102 Damper - Rubber Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 630: Section 6: Frame Assy - Scanner (U)

    Page: 316 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 6: Frame Assy - Scanner (U)
  • Page 631 Rev. OKIDATA P/N Description Q’ty 40803401 Frame Assy - Scanner (U)
  • Page 632 Bar - Discharge 51236401 Gear (Z28) 51226101 Gear (Z16) 50709103 SC-Ring (CS4-SUS) B Screw B Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 633: Section 7: Cables, Option Boards

    Page: 317 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 7: Cables, Option Boards...
  • Page 634 Rev. OKIDATA P/N Description Q’ty Remarks CONN Cord-OP2...
  • Page 635 AC Cord 56635001 Cord (TEL1-TEL2) 40962001 ISDN Modular cord (4wire, 3m) 53078001 TM-6, DC1, Connector-Plug Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 636: D Second Paper Feeder

    Refer to the Instruction sheet of High Capacity Second Paper Feeder option for equipment handling and operation methods. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 637: Outline

    Chapter D Second Paper Feeder 1. Outline 1.1 Functions 1.2 External View and Component Names Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 638 16-lb to 24-lb (60 to 90 g/m Paper setting quantity: 500 sheets of paper weighing 64 g/m Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 639 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 1.2 External View and Component Names Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 640: Mechanism Description

    Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 2. Mechanism Description 2.1 General Mechanism 2.2 Hopper Mechanism Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 641 Once delivered into the facsimile, the paper is then controlled and fed through by pulse motor (registration) of the facsimile. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 642 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 643: Parts Replacement

    3.1 Precautions Concerning Parts Replacement 3.2 Parts Layout 3.3 Parts Replacement Methods Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 644 Table 3-1 shows the tools required for the replacement of printed circuit boards, assemblies and units in the field. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 646 Page: 327 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 3.2 Parts Layout This section describes the layout of the main components.
  • Page 647 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 648 Second Paper Feeder Stepping motor (hopping) (3.3.1) TQSB-2 PCB (3.3.2) Hopping roller shaft assy and One-way clutch gear (3.3.3) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 649: Stepping Motor (Hopping)

    Page: 329 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 3.3.1 Stepping motor (Hopping) (1) Turn the facsimile power switch off, pull out the AC cord from the outlet. Remove the facsimile off Second Paper Feeder. (2) Take the paper cassette assy (1) out of Second Paper Feeder. (3) Remove six screws (2) and remove the upper plate (3).
  • Page 650 (6) Remove three screws (9) which are holding the guide R (2nd) assy (10) to the bottom plate (11). Remove the screw (12) which is keeping the rear cover (13) and guide R (2nd) assy (10). Remove the guide R (2nd) assy (10). (7) Remove the protect (M) (14), guide bracket (15), planet gears (16) and planet gear bracket (17).
  • Page 651 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 652: Tqsb2 Pcb

    (3) Remove the screw Q and remove the TQSB-2 PCB P. Note: Refer to Detail A in the previous section. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 653: Hopping Roller Shaft Assy And One-Way Clutch Gear

    (3) Remove the E-ring (11) and remove the one-way clutch gear (12) on the right side of the feed roller (10). Note: The metal bush (13) also comes off. Be careful not to lose it. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 654: Troubleshooting

    4. Troubleshooting 4.1 Precautions Prior to the Troubleshooting 4.2 Preparations for the Troubleshooting 4.3 Troubleshooting Method Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 655 (3) Go through checking in the conditions similar to that in which the problem occurred. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 656 The status of the problem is displayed on the LCD (Liquid Crystal Display) on the Operator panel. Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 657 When a problem occurs, go through the troubleshooting according to the following procedure. LCD Status Message List (section 4.3.1) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 658: Lcd Status Message List

    Page: 336 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 4.3.1 LCD Status Message List...
  • Page 660 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 661: Connection Diagram

    Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 5. Connection Diagram 5.1 Interconnection Diagram 5.2 PCB Layout Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 662 Page: 338 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 5.1 Interconnection Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 663 Page: 339 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 5.2 PCB Layout TQSB-2 PCB Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 664: Parts List

    Page: 340 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 6 Parts List Section 1 - Cabinet & Cassette Assembly...
  • Page 665 Section 2 - Mechanical Assembly...
  • Page 666 Oki part # Description 51023301 Plate, Upper 50222001 Sheet Guide Assy...
  • Page 667 Cassette Lock Lever Locks Spring 51500301 Pull Block Sheet Spring Sheet Link (L) Sheet Link (R) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 668: General

    5. Buzzer Sounding Patterns 6. List of Error Causes and Corresponding Codes 7. Cautions 8. Loading Processing Time Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 669: General

    Chapter E PC-Loading 1. General 1.1 Application 1.2 General 1.3 Note on Explanation 1.4 Related Document Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 670 This specification applies to the OKIFAX 5700/5900, an MFP unit capable of two-way communication using the parallel port as its standard feature. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 671 The functions covered are for loading by each of default data, flash memory program and language areas, which are equivalent to those of the existing HSLS. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 672 Program that runs in the G4 board's DRAM to receive the G4 program board program from the MFP main unit Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 673 Page: 346 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 1.4 Related Document FX-056/176 Product Specification Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 674: Basic Operation

    Chapter E PC-Loading 2. Basic Operation 2.1 Supported Functions 2.2 Differences from HSLS 2.3 G4 PC Loading Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 675 These PC loading functions are supported only when the OS used on the PC side is either MS-DOS Ver. 6.0 or above or PC-DOS Ver. 6.0 or above. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 676 5) The cause of the error is displayed by the corresponding code upon occurrence of a hash NG or other error. For the code, see "6. List of Error Causes and Corresponding Codes." Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 677 DRAM in the MFP main unit. Next, this data is transferred to the G4 board through the dual port RAM (hereafter called the DPRAM). See 2.3.1 Operating Conditions Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 678: Operating Conditions

    5. When an error such as a hash error occurs, its cause is displayed on the LCD. For error codes, see Chapter 6, "Error Causes and Codes." Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 679: Pc Loading Procedure

    3.1 PC Loading Upon Memory Error Occurrence 3.2 PC Loading by Manual Operation 3.3 G4 Board PC Loading Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 680: Explanation On Procedure

    3.1 PC Loading Upon Memory Error Occurrence 3.1.1 Explanation on Procedure 3.1.2 Procedural Sequence Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 681 2 after turning the MFP power off once and to on again. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 682: Procedural Sequence Diagram

    Page: 355 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 3.1.2 Procedural Sequence Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 683: Explanation Of Procedure

    3.2 PC Loading by Manual Operation 3.2.1 Explanation of Procedure 3.2.2 Procedural Sequence Diagram 3.2.3 Operation Flow Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 684 2 after turning the MFP power off once and to on again. (See "6. List of Error Causes and Corresponding Codes" for the error cause.) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 685 Page: 358 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 3.2.2 Procedural Sequence Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 686 Page: 359 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 3.2.3 Operation Flow PC Loading 1) The machine is standby state with no document. 2) Press the MENU key once. 3) Press the RESOLUTION key twice. The display will be shown the "TECHNICAL PRG". 4) PC Loading Press the SHIFT DOWN ( ) key four times.
  • Page 687 PC Loading Flow PC Loading automatically rewrites the program stored in the machine by using PC. This function is only for serviceman.
  • Page 688 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 689: G4 Board Pc Loading Procedure

    3.3 G4 Board PC Loading Procedure 3.3.1 Explanation of Procedure 3.3.2 Sequence Diagram 3.3.3 G4 PC Loading Flow Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 690: Cautions

    Even if a G4 board memory error or a G4 board flash memory contents error occurs together with a hash match error (i.e., runaway), G4 board loading can be performed following the procedure mentioned above. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 691 Page: 362 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 3.3.2 Sequence Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 692 * Memory data exists, redial is being waited, document reserved to be transmitted exists, a machine alarm (excluding no paper, toner low and no ID alarms), or the telephone is off-hooked. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner...
  • Page 693 Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 694 Page: 364 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 4. LCD Messages The LCD message in each operation state is shown below. Note that each message does not vary with the default type or language type.
  • Page 695 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 696 5.1 Upon Start of PC Loading 5.2 Upon Normal End 5.3 Upon Error Occurrence Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 697 Page: 366 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 5.1 Upon Start of PC Loading Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 698 Page: 367 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 5.2 Upon Normal End Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 699 MFP power is turned off. See "6. List of Error Causes and Corresponding codes" for details of the error causes and codes. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 700 Page: 369 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 6. List of Error Causes and Corresponding Codes The table below lists the error causes likely to occur during PC loading and the corresponding codes. When an error occurs, the corresponding error code is displayed, the buzzer sounds in the corresponding pattern and transition to the permanent loop state occurs.
  • Page 701 (6) Designation of Intel HEX format as data type (7) 14 seconds timeout in header receiving end waiting state Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 702 (2) Even after returning to the DOS prompt state after the end of the copy command on the PC, do not turn the MFP power off until the buzzer indicating the end of MFP loading sounds. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 703: Loading Processing Time

    Use the value only as reference since the transfer time varies with each type of PC. 8.1 Main Board 8.2 ISDN Option Board Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 704 Time for transfer from PC to FAX main unit: Approx. seconds Flash memory update time: Approx. seconds Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 705 8.2 ISDN Option Board OKIFAX 5700/5900 Time for transfer from PC to FAX ISDN Board: About 60 seconds. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 706: Service Manual For Of53/56Plus

    14:14 [FAX] Toner is running low. REPLACE TONER CART. Note: No toner memory RX is OFF. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

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