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Service Guide OKIFAX 5700/5900 Chapter 0 Introduction Front Cover OKIFAX 5700/5900 FACSIMILE PRODUCTS Adobe Acrobat printable reference copy of the OKIDATA Service Training Manual. 10/25/98 Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 72 dpi, which is ideal for screen viewing.
Table of Contents Page Service Guide OKIFAX 5700/5900 0 Introduction Copyright 1 General Information 1.1 General Performance 1.2 General User's Function 1.3 General Maintenance Functions 1.4 General Appearance ..1.4.1 General Appearance of OKIFAX 5700/5900 ..Telephone Directory P6 ..1.4.2 Control Panel 1.5 Basic Performance Specifications ..Table 1.5.1 (1/8) Basic Performance Specifications ..Table 1.5.1 (2/8) Basic Performance Specifications...
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Table of Contents Page ..2.9.10.2 Typical Reception Transmission Diagram 2.10 Installation of optional units ..2.10.1 Optional units ..2.10.2 Memory Board Installation Instruction ..2.10.3 Network Card Installation Instruction ..2.10.4 G4 Board Installation Instruction 3 Brief Technical Description Electrophotographic Process Flow 3.1 Fundamentals of the Electro-Photographic Process 3.2 Actual Electrophotographic Process 3.3 Board and Units 3.4 Overall Dimension and Mechanical Structure...
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Table of Contents Page ..5.2.1 Confirmation Items ..5.2.2 Measurement 6 Cleaning and Maintenance 6.1 Replacement of Consumables 6.2 Routine Inspection 6.3 Printer Counter Display/Clear (User) 6.4 Printer Counter Display/Clear (Service) 6.5 Self-Diagnosis Test 6.6 Sensor Calibration Test 6.7 LED Test 6.8 Tone Send Test 6.9 High-Speed Modem Send Test 6.10 High-Speed Modem Receive Test...
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Table of Contents Page ....Troubleshooting flow chart 3: Engine Controller Error ....Troubleshooting flow chart 4: Fuser Unit Thermal Error ....Troubleshooting flow chart 5: Paper Jams ....Troubleshooting flow chart 6: No Paper Tray or No Paper ....Action Items (Printer Unit-LCD Message) Table 7.22.2 ....Sample Image Problems (Figure 7.22.1) ....Troubleshooting flow chart 7: Light or Blurred Output ....Troubleshooting flow chart 8: Smeared Background on...
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Table of Contents Page ..2) Charging ..3) Exposure ..4) Developing ..5) Transfer ..6) Fusing ..7) Cleaning ..8) Cleaning of rollers B.3 Errors ..B.3.1 Errors List ..B.3.2 Major Trouble Errors ..B.3.2.1 Fuse Error ..B.3.2.2 Fan Error ..B.3.2.3 Paper Feed Monitoring ..B.3.2.4 2'nd Tray Communication Error ..B.3.2.5 Cover Open ..B.3.3 Recoverable errors ..B.3.3.1 Toner Low Detection...
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Table of Contents Page ..5.1 Interconnection Diagram ..5.2 PCB Layout 6 Parts List E PC-Loading PC Loading ..1. General ..1.1 Application ..1.2 General ..1.3 Note on Explanation ..1.4 Related Document ..2. Basic Operation ..2.1 Supported Functions ..2.2 Differences from HSLS ..2.3 G4 PC Loading ....2.3.1 Operating Conditions ..3.
Web Site Copyright Listing OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd. IBM, PC, PC-DOS, and Proprinter XL are registered trademarks of International Business Machines Corporation.
128 mm to 356 mm (5.06 inches to 14 inches) (Length setting: Long document s(1500 mm) are also available.) Automatic document feeder (ADF) 50 sheets (NA Letter/A4-size: 20-lb/75 gm Oki Data recommended paper) 30 sheets (North American Letter/A4-size: 16 to 28-1b bond/60-105 gm) Recording paper or sheet...
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This is Phase C time at 3.85 line/mm. Protocol ITU-T Rec. T.30 ITU-T Rec. G4 Class 1 (option) OKI special protocols: High-speed protocol (G3) Error correction mode (ECM) ITU-T ECM Image memory Basic mode: 2.5 M-byte (OKIFAX 5700) & 4.5 M-byte (OKIFAX 5900) Optional memory: 2.0/4.0 M-byte...
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T600 dpi, 10 ppm Note: For details, see "Product Specification for Network Print Service" NA = North America Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 4 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.2 General User's Function 1) Transmission Transmit mode Automatic transmit mode Manual transmit mode Instant Dialing Delayed feeder transmission Memory transmission 40 sessions Delayed memory transmission (within 3 days) 20 specified times for OKIFAX 5700 30 specified times for OKIFAX 5900 Sequential broadcast (Memory) 150 stations for OKIFAX 5700...
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Personal identification (Personal ID) TSI/CSI: Local telephone number Acoustic monitor (only TX mode) 5 level selectable Automatic alternate selecting call (FAX No. + FAX No. can be registered in one-touch keys). OKIFAX 5700: Speed Dial (1 to 40) are assigned to one-touch keys. OKIFAX 5900: Speed Dial (1 to 80) are assigned to one-touch keys.
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MCF. (Single-Loc.) MCF. (Multi-Loc.) Image in MCF. Error report (MCF). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Location data clear Configuration data clear 4) Default type set 5) PC loading 6) G4 PC loading Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900. Figure 1.4.2 Control Panel for OKIFAX 5700/5900. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 7 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.4.1 General Appearance of OKIFAX 5700/5900 Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900. Figure 1.4.1 General Appearance of OKIFAX 5700/5900.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 8 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P6...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 9 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.4.2 Control Panel Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Table 1.5.1 (6/8) Basic Performance Specifications Table 1.5.1 (7/8) Basic Performance Specifications Table 1.5.1 (8/8) Basic Performance Specifications Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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5) Opacity Documents allowing less than 40% of the scanner source light to pass through them. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Document jam removal Manual release Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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(Oki Data recommended paper) second cassette Up to 500 sheets/cassette (Oki Data recommended paper) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 14 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Table 1.5.1 (4/8) Basic Performance Specifications Item Specifications Effective recording area 1) Printable area Letter Size A4 Size 14 inch Legal Size 13 inch Legal Size inch inch inch inch 279.4 11.7 355.6...
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These tables do not include vertical and horizontal addressing error (+/- 3 mm) of recording paper. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 15 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Table 1.5.1 (5/8) Basic Performance Specifications Item Specifications Copy stacking The printed copies will be discharged on the stacker with printed face up or face down. 1) Face down stacking: Up to 200 copies 2) Face up stacking: Up to 10 copies Note: 1) Using the recommended paper, New standard 20-lb.
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LCD display will show "MSG. IN MEMORY", and the ALARM LED turns on. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Item Specifications Minimum scan line time for 0 ms, when receiving in ECM mode or from an Oki Data facsimile. receiving 5 ms at 15.4 line/mm or 7.7 line/mm and 10 ms at 3.85 line/mm when receiving from a non-Oki Data facsimile or non-ECM mode.
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Note: In High-speed protocol, V.34 is not applied. 3) ITU-T G4 Class 1 (option) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 17 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Table 1.5.1 (7/8) Basic Performance Specifications Item Specifications Transmission time 2.5 seconds at 33.6 kbps with JBIG for OKIFAX 5900 and 3.0 seconds at 33.6 kbps for OKIFAX 5700 per sheet of ITU-T No. 1 evaluation test chart.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 18 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Table 1.5.1 (8/8) Basic Performance Specifications Item Specifications PC interface applications The following four modes are supported: (Option) 1) PC Printer function 2) PC Scanner function 3) PC FaxModem function Note 1 : Hardware is standard and software is option for Bi-Centro interface.
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5) Document stacker x 1 6) One touch sheet x 1 (Already installed) 7) User's guide x 1 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Table 1.6.1 (1/2) Reports and Lists Specifications Table 1.6.1 (2/2) shows Reports and Lists Specifications Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 20 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.6.1 Reports & List Specifications (1/2) Note: F +OT: Press FUNCTION and One-touch key Function program setting Technical function setting Item Specifications Active memory files This report will be manually or automatically printed out for information of transmission/reception data stored in the memory.
Broadcast confirmation report This report will be manually or automatically printed out the broadcast confirmation report. (MENU key --> Report Print) See Fig. 1-6-5-1, Fig. 1-6-5-2, Fig. 1-6-5-3, Fig. 1-6-5-4 and Fig. 1-6-5-5 Configuration report This report will be manually printed out for maintenance purpose.
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(MENU: No. 8 --> Report Print: No. 9 See Fig. 1-6-16-1 and Fig. 1-6-16-2 This report is not available for localization. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 21 Service Guide OKIFAX 5700/5900 Chapter 1 General Information 1.6.1 Shows Reports and Lists (2/2) Active Memory Files P1 Active Memory Files P2 Active Memory Files Activity Report Message Confirmation (Normal report) Message Confirmation (Error report) Broadcast Entry Report P1 Broadcast Entry Report P2 Broadcast Entry Report P1 Broadcast Entry Report P2...
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Group Directory P2 Group Directory (Speed dial) Protocol Dump P1 Protocol Dump P2 NIC Configuration Banner Sheet Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 22 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Active Memory Files P1...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 23 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Active Memory Files P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 24 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Active Memory Files (1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) RECEPTION (Memory reception) Prints the information of no paper/no toner reception Entries is the number of received communication times stored in the memory.
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Entries prints the number of receipt times stored in the memory. Pages prints the number of total pages of each Box. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 25 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Activity Report (1) Title of the report (2) Date and time when the report was printed. (3) Sender ID (4) Total TX and total RX time (5) Date of transmission or reception (6) Time when the communication started (7) Length of time for which the OKIFAX 5700/5900 was connected to the line (8) Identification of the remote station...
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(10) Total number of pages (11) Result of the communication OK/NO/STOP/BUSY/PAPER/COMP(Completion of a broadcast)/S JAM/R JAM/COVER/CANCEL/PUNIT (12) Service code Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 26 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Message Confirmation (Normal Report)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 27 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Memory Confirmation (Error Report)
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The asterisk ( * ) mark indicates that retransmission of the page met the criteria of copy quality. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 28 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Entry Report P1...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 29 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Entry Report P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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(4) Required transmission address (Speed dial) (5) Registered location ID (6) Required transmission address (Ten key dial) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 34 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Confirmation Report P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 37 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Broadcast Confirmation Report (Broadcast TX by Speed dial) (1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) Total numbers of pages in particular communication (5) Specified transmission time (Time is not printed by automatic print out mode.) (6) Total transmission time...
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(11) Identification of the result of communication Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 39 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Configuration P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 42 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Configuration P2 (1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) User programmed function parameters Machine Settings (No.10 to No.28) Dial Options (No. 40 to No. 52) Incoming Options (No.
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(In case a communication error has occurred between the HSP and host.) HSP Error 00 Others Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 55 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Telephone Directory P8 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(8) Programmed batch transmission time Batch transmission time can be set for SPEED DIAL 31 to 40 only. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(9) Total number of reserved documents or transmitted pages (10) Result of the communication LOST Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
CONF=01 (box number) (9) Total number of pages (10) Result of the communication (11) Service code Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 60 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Protocol Dump P2 (1) Title of the report (2) Date and time when the report was printed (3) Sender ID (4) Date of communication (5) Time of communication (6) One message transmission/reception time (7) Identification of remote station...
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(18) Received telephone number (19) Received SEP/SUB (20) Common information of ITU-T V.34 TX/RX (21) Modem trace Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Note: *1: a indicates an alphanumeric character; n indicates a numeric character (0 to 9); h indicates a hexadecimal number; and b indicates 0 or 1. *2: Printed when the option memory board is mounted and if not, entry lines following this line are not omitted.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 64 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Function List P3 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 67 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Function List P3 Note: *1: Printed only when Service Bit = ON. *2: When Service Bit = OFF, printed or not depending on the xpare bit. USER FUNCTION SETUP > MACHINE SETTINGS > No.26: POWER SAVE MODE is skipped at the time of COUNTRY CODE=USA of DEFAULT TYPE=1(ODA) regardless of *the xpara bit.
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*13: Machine setting No. 26 (power save mode) is not printed when the ISDN/LAN board is mounted. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 68 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Group Directory...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 70 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Group Directory P2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(3) Sender ID (4) Registered Group No. and ID (5) Registered location ID (up to 15 characters) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 72 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Protocol Dump P1 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 73 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Protocol Dump P2...
(20) CR/CN, CA/CC, CQ/CI, RQ/RI, SQ/SI (21) TBR/TCC/TCR/TCA (22) CSS (23) RSSP/RSSN (24) CD/CL (25) RDCLP (26) CDS (27) CDUI Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 74 Service Guide OKIFAX 5700/5900 Chapter 1 General Information NIC Configuration Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 75 Service Guide OKIFAX 5700/5900 Chapter 1 General Information Banner Sheet Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 76 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.1 General Setup Information The following flowchart outlines the installation procedure.
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#1: For operation and registration, see OKIFAX 5700/5900 Handbook. #2: Memory board, G4 option board, LAN option board, Second cassette unit etc.,. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 77 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.2 Site Selection INSTALLATION Precautions for Installation Fluctuation in line voltage 120V AC (102V to 127V) 230V AC (198V to 264V) Room temperature 50 to 90 degrees Fahrenheit (10 to 32 degrees Celsius) Humidity 20 to 80% RH Operating environment...
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Note: This space is necessary for having the telephone set. This space is necessary for removing the recording paper cassette. This space is necessary for installing the document stacker and allow space for the fan exhaust.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 78 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.3 Unpacking Procedure Remove tape on the top of the carton box and open its cover. Figure 2.3.1.1 Unpacking Procedure (1) Take out the accessory box from the carton box. (See Figure below 2.3) Take out the machine with plastic wrapper from the box.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Toner cartridge Document stacker Telephone line code Once touch sheet Already installed. User's Guide 1 volume Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 80 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.5 Installation of Attachments Items Image Drum (ID) Unit (already installed) Toner cartridge Recording paper Document stacker Procedure 1) Toner cartridge Peel off the fixed tape attached to the tray-paper. Open the cover-top. Figure 2.5.1 Toner Cartridge Installation (1) Take out the plastic cover out of the ID unit.
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Figure 2.5.2 Toner Cartridge Installation (2) Take out the toner cartridge from the damp proof bag, shake it five or six times as shown in the illustration to eliminate the toner deflection, and peel off the seal gently. Figure 2.5.3 Toner Cartridge Installation (3) Ensure that the plastic tab on the right-hand side of the toner cartridge recess lines up with the groove on the toner cartridge.
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Clean the toner scattered in the vicinity of the toner cartridge using a cloth moistened with cold water. Do not use hot water since it makes the toner stick there. Close the cover assembly-top until the buttons have been locked completely. Recording paper Note: About 250 sheets of the new paper can be set in the recording paper cassette.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Turn the power switch ON and check that the display shows "(TIME and MEMORY FREE 100%)" message indicating the standby mode. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.7 Telephone and Line Connections Procedure Connect the lines. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
THE UNIT AND SHIP SEPARATELY! Failure to do this will result in damage to the machine. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
2.9.7 Technical Default Setting 2.9.8 Default Setting of Dial Parameters 2.9.9 Off-line Tests 2.9.10 On-line Tests Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Some of them cannot be used (skipped) depending on the destination of delivery and whether the machine is equipped with any option. Access numbers become discontinuous. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 86 Service Guide OKIFAX 5700/5900 Chapter 2 Installation User Functions...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4) Typing a speed access number in the "TECHNICAL PRG. XX" (XX: 01 to 37) display allows you to bring up the setting or registration screen directly. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 88 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.2.1 Technical Functions Operation 1 Select Menu is shown as below: 1. Local Test 2. Technical Setup: Go to Section 2.9.2.2 3. System Reset 4. Default Type Set 5. PC Loading 6.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
2.9.2.2.1 T1 (TX) Timer Value Set the T1 timer (call connection wait time: XTTO) for transmission. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
The time from issue of the first DIS to issue of a signal is checked. If a time-out occurs, the line is disconnected. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Registers the time duration (in seconds) for which the fax detects the EOL interval during reception of phase C. The fax disconnects the line when EOL cannot detect within T2 Timer. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Registers the threshold value whether to transmit RTN or MCF signal when the error occurs in received data. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Adjusts the attenuation (dB) for the message send signal power level. Adjusting value is 0 to 15dB in one dB steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Adjusts the attenuation (dB) for the send MF tone power level. Adjusting the value is 0 to 15dB in one dB steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Adjusts the attenuation (dB) for the send MF tone power level. Adjusting the value is 0 to 15dB in one dB steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Selects the minimum ring detection time to meet country's requirements. Adjusting time is 100MS to 990MS in 10MS steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Selects the time from end of ring to CML-ON. Adjusting time is 100MS to 1900MS in 100MS steps. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Setting of LED printhead strobe signals (00000 - 11111). Selection of strobe width in LED head. "00000" is lightest and "11111" is darkest. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Forcibly, set to 7dB when the attenuator setting values are set between 0dB to 6dB. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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* When a TSI has not been registered but a personal ID has been registered, the personal ID is printed. (Reference) TSI: Transmitting Subscriber Identification Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 102 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (3/11) T.F. Item Specifications TAD mode Switches between TAD modes. (For external telephone answering This setting is required to determine whether TAD is to be device.) selected in the AUTO ANSWER mode and set the fax operation to be performed after completion of TAD-side...
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TYPE2: Enabled when the external telephone is off-hooked or the HOOK key is pressed. answering device.) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 103 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (4/11) T.F. Item Specifications TEL/FAX switching Determine whether the TEL/FAX mode can be selected in the AUTO ANSWER mode. 1) Setting values ON: Selective OFF: Not selective * When OFF is selected in the TEL/FAX mode, the FAX mode will be selected automatically.
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* During speed dial transmission, this setting is ignored because communication parameters are referenced. * This setting affects the following settings: Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 104 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (5/11) T.F. Item Specifications MH only Determine whether only MH coding is to be handled forcibly. Switches the function of limiting the image compression to MH codes only. This setting is required when the line noise affects the received image.
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* Actual value = (Set value) x 100 ms Suppose the set value is 060, then 060 x 100 ms = 6 s Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Select one of the following values according to the line length: 0 dB/4 dB/8 dB/12 dB selectable. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 106 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (7/11) T.F. Item Specifications Attenuator Set the FAX signal attenuator (level). Since the maximum send signal power level (dB) of the fax is at 0dB, you can select 0dB to -15dB in one dB steps for the send signal power level.
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* Actual value = (Set value) x 100 ms Suppose the set value is 03, then 03 x 100 ms = 300 ms Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 107 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (8/11) T.F. Item Specifications LED heat strobe Set the LED head strobe time. The larger the value, the darker the image. 1) Setting values 00000 to 11111 (5 bits) Note1: When the rank marking of the new replaced LED print head (new part) is same as that of the old used LED print head (old part), you do not always have to set the LED print head strobe signal.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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OFF, an NSF is sent and sent immediately if Oki's original function is ON (confidential, etc.). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 109 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Service Personnel Initial Settings Table 2.9.2.3 (10/11) T.F. Item Specifications ID/TSI priority Determines whether the personal ID or TSI is given priority during LCD display and printing. 1) Setting values ID: Personal ID is given priority TSI: TSI is given priority Toner counter clear Determine whether the toner counter can be cleared regardless of the...
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(For the detail, see section 2.9.2.6 Outline of Parallel Pick Up.) 1) Setting values ON: Enabled OFF: Disabled Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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* The setting data must be transferred to the ISDN board. * Cannot be selected when ISDN option board is not installed. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 111 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.2.4 TEL/FAX Automatic Switching This function is used for the purpose of TEL/FAX automatic switching as follows. (1) If the machine detects a call with a CNG signal indicating an auto send facsimile call, it starts an automatic document receiving operation.
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[Notes] Ring Back Tone -- 1 sec. ON, 3.2 sec. OFF When you want to talk by phone, pick up handset. The called party can send CED to the calling party immediately to start FAX communication if the CNG is...
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If the fax does not detect CNG signal during working of TEL/FAX mode, LCD display indicates "LIFT HANDSET". Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 112 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.2.5 TAD mode TAD: Telephone Answering Device TAD can be connected to external telephone terminal to record your messages. TAD records your speech and switches an automatic voice message response to the calling station. Note 1: A choice of TAD mode is available by technical Function (Setup No.06).
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TAD mode flow chart 1) In case of TYPE2: If the fax does not CNG signal during working of TAD, the fax will go to standby state. 2) In case of TYPE 3: The fax does not detect CNG signal during 15 seconds from TAD operation starting. The fax starts CNG signal detection after 15 seconds from TAD operation.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 113 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.2.6 Outline of Parallel Pickup Parallel pick up is a function that controls a fax (to make a fax in receive mode) from a telephone set connected parallel to a fax. The two possible parallel connections of telephone sets A and B are shown in the figure. Remote control: To control a fax from telephone set A Parallel Pick Up (PP): To control a fax from telephone set B.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 114 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.3 User's Functions OKIFAX 5700/5900 This section explains the items usually set up by general users. Select Menu is shown as below: 1. Delayed TX 2. Delayed Batch TX 3. Priority TX 4.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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5) The display will be shown "LOCATION PROGRAM" and you can access a desired function by switching among menus using SHIFT keys , and press the ENTER/SHIFT RIGHT (-->) key. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 116 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.4.1 Select Menu is shown as below: 1. Speed Dial 2. Group 3. Batch TX Time 4. Forwarding No. 5. Forward ON P-ERR 6. Relay Report No.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 117 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.4.1 Location Program (1/2) No. Item Specifications Speed Dial Register speed dial number. (LOC#/NAME/ALT#/Communication parameters) * Only LOC# may be registered. (If NAME is omitted, location search will not be made.) 1) Number of speed dials OKIFAX 5700: 1-140 (1-40 are assigned to ONE TOUCH keys.) OKIFAX 5900: 1-230 (1-80 are assigned to ONE TOUCH keys.)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1) Number of characters used to specify a destination 40 characters (ten-keys 0-9/*/#/PAUSE/HYPHEN/SPACE/+) * The HYPHEN key is prohibited when country code is set to FRE. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 119 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5 Setup 1) The machine is standby state with no document. 2) Press the MENU key once. 3) Press the SHIFT DOWN key three times. 4) The menu option "10 SETUP" indicated by the blinking cursor is selected, and press the ENTER/SHIFT RIGHT (-->) key.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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* When the clock adjustment screen is selected, the current time is displayed. * When invalid data is set, the ENTER key is made ineffective. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 121 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.2 ID/Password Programming 01. TSI/CSI 02. Sender ID 03. Personal Box 04. Mem. Password 05. Restrict ID 06. ISDN TID (Country Code/ISDN No./ISDN ID) 07. ISDN Sub No.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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*2: Enter the TSI/CSI with a maximum of 20 characters (numerical characters, +, and space). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 123 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.2.2 Sender ID This function is used to register a sender ID. Table 2.9.5.2 ID/Password Prg. (1/3) No. Item Specifications...
2) Confidential A box used only for confidential reception. Either sub frame or Oki mode (NSF) can be selected. When a confidential box is opened, a password must be registered so that other persons cannot print data. Password: 4 digits (0-9...
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Restrict ID Register a restriction ID. Persons who do not know the password cannot use the machine. A restriction ID can be registered when Restrict Access (machine setting) is set to ON (operation is restricted). 1) Number of restriction IDs that can be registered OKIFAX 5700/5900: 24 2) Number of characters used to specify a restriction ID 4 characters (digits only) 3) Password check...
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19 characters (digits only) * The setting data must be transferred to the G4 board. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 124 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.3 Machine Settings: 10: Auto Answer Mode (FAX, TEL, T/F, TAD, MEM, PC, and FWD) 11: Monitor Volume (OFF/LOW/MID./HIGH-MID./HIGH) 12: Buzzer Volume (LOW/MIDDLE/HIGH) 13: User Language (ENGLISH/OTHER: Second language) 14: Remote Diagnosis (OFF/ON) 15: TX Mode Default (STANDARD/FINE/EXTRA FINE/PHOTO) (LIGHT/NORMAL/DARK) 16: No Toner Mem.
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3 seconds by pressing ENTER/-->key in the case of MUPIS I/F error. *5: This mode cannot be selected when ISDN/LAN board is installed. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 125 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.3.1 Auto Answer Mode This function is used to set up the auto answer mode.
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(PRINT FROM MEMORY) directly without returning to the standby mode, you need not enter the password again. The G4 model does not have T/F and TAD modes. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 126 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.3.2 TX Mode Default This function is used to set default values for the transmission mode selected with a document set in the feeder. Table 2.9.5.3 Machine Settings (1/5) No. Item Specifications...
Auto answer mode Set up the auto answer mode (FAX/TEL/T/F/TAD/MEM/PC/FWD) The following restrictions are placed on individual mode settings according to the machine status and setting: 1) T/F (TEL/FAX AUTO SW.) mode This mode can be selected only when TEL/FAX Switch is set to ON. * This mode is automatically switched to the FAX mode when TEL/FAX switch is set to OFF.
Remote diagnosis Determine whether remote maintenance is to be enabled from the remote center. 1) Setting values ON (Enables)/OFF (Disables) TX mode default Set transmission mode default values used when a document is set in the feeder. The resolution and scanning density can be set sepa-rately. 1) Resolution STANDARD/FINE/EXTRA FINE/PHOTO selectable 2) Scanning density (Type of Original)
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Restrict access Determine whether operation is to be restricted. When ON is selected, persons who do not know the password cannot operate the machine. When ON is selected, the standby screen requires the operator to enter the password. Operation is restricted until a valid password is entered. 1) Setting values ON (Operation is restricted)/OFF (Operation is not restricted) ON: The ID/Password Prg.
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1st paper size OKIFAX 5700/5900 Set the size of recording paper in the first cassette. As the recording paper size is not detected automatically, the operator must set it. EXEC./JIS-B5/A5/A6 can be set only when LAN is mounted. 1) Setting values A4/LETTER/LEGAL 13/LEGAL 14/EXEC./JIS-B5/A5/A6 * The setting data must be transferred to the G4 board.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 127 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.4 Dial Options 40: Redial Tries (0 to 10 ¹FRE, 0 to 5=FRE) 41: Redial Interval (1 to 6 ¹FRE, 1 to 12 =FRE) 42: Auto Start (OFF/ON) 43: Dial Tone Detect (OFF/ON) 44: Busy Tone Detect (OFF/ON) 45: MF/DP (DP/MF) 46: Pulse Dial Rate (10/16/20 pps)
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OKIFAX 5700/5900 Some options of the DIALING OPTIONS menu cannot be selected depending on the destination of delivery, machine specs, and machine settings. However, numbers related to speed access are fixed. If there are unselective options, these numbers become discontinuous. *1: This setting can be skipped when ISDN board is installed.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 128 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.4 Dial Options Table No. Item Specifications Redial tries Sets on the redial tries to meet the regulations of the installed country. 1) Setting values Country code = Other than FRE: 0-10 (in one-try steps) FRE: 1-5 (in one-tray steps) Redial Interval Set an automatic redialing interval to meet the regulations of installed country.
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Pulse Dial Rate Determine a DP pulse rate used at call origination. 1) Setting values 10pps/16pps/20pps selectable * Selection is skipped over when the ISDN board is mounted. (selection allowed if SERVICE BIT=ON) Pulse Make Ratio Set a DP make ratio at used at call origination. 1) Setting values 33%/39%/40% selectable * Selection is skipped over when the ISDN board is mounted.
(selection allowed if SERVICE BIT=ON) Note : Setting values are defined for each country code. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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*1:After the first digit is entered, "ENTER WHEN DONE" is displayed. It will not change if all characters are erased by pressing the CLEAR key. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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CLEAR key. *1: When National code is set to FRE, the following screen appears: Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 131 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.4.3 Dial Prefix This function is used to set the access digits for connecting a PBX line to the public line. *: OFF" appears when spaces are entered for all digits. *: Movement and display of cursor during input of spaces and digits - The blinking cursor moves to the first digit position when four characters (including digits and spaces) have been entered.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 132 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.5 Incoming Options 60: Incoming Ring (OFF/ON/DRC) 61: Remote Receive (OFF/00/11/22/33/44/55/66/77/88/99/**/##) 62: T/F Timer Programming (20/35SEC) 63: Continuous Tone (OFF/ON) 64: PC/FAX Switch (OFF/ON) 65: CNG Count (1 to 5) 65: Ring Response (1RING/5SEC/10SEC/15SEC/20SEC) 66: Distinctive Ring (OFF/ON/SET)
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*1: This setting can be skipped when ISDN board is installed. (However, this setting can be made only when service bit is set to ON.) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 133 Service Guide OKIFAX 5700/5900 Chapter 2 Installation Table 2.9.5.5 Incoming Options No. Item Specifications Incoming Ring Set up the soft ringer. Instead of ringer circuit, software can control built-in speaker to ring sound. 1) Setting values ON (Sounded)/OFF (Not sounded)/DRC (Sounded during DRC detection) * Selection is skipped over when the ISDN board is mounted.
T/F Timer Set the time till start of automatic reception when the operator has performed Programming no operation for the call terminated in the TEL/FAX mode. 1) Setting values 20SEC/35SEC selectable * Selection is skipped over when the ISDN board is mounted. (selection allowed if SERVICE BIT=ON) Continuous Tone Set up the reception completion buzzer.
Except for above country, OFF/SET can be selected as default. Note: Setting values are defined for each default type Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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2.9.5.5.1 CNG Count OKIFAX 5700/5900 *1): After the first digit is entered, "ENTER WHEN DONE" is displayed. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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70: MCF. (Single-Loc.) (OFF/ON) 71: MCF. (Multi-Loc.) (OFF/ON) 72: Image in MCF. (OFF/ON) 73: Error Report (MCF.) (OFF/ON) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 136 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.5.2 Distinctive Ring This function is used to make settings for distinctive ring learning (remembrance) and detection.
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OFF: Report is not output automatically. Note: Setting values are defined for each default type Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 137 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.7 LAN Options: 80: Auto Tray Switch (OFF/ON) 81: Paper Size Check (OFF/ON) 82: LAN Print Timeout (5SEC/30SEC/5MIN) 83: IP Address See Section 2.9.5.7.1 84: Subnet Mask See Section 2.9.5.7.2 85: Default Gateway See Section 2.9.5.7.3...
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*4: When there is case where NIC card cannot be supported, these mode will not be displayed. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 138 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.7 Table Item Specifications Auto Tray Switch Determine whether the current tray is automatically switched to another tray when the current tray runs out of paper in the LAN print mode. This setting can be made only when the second tray is installed.
LAN-related setup items can be selected. None of them can be selected during NIC initialization. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 139 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.5.7.1 IP Address This function is used to display the IP address from the NIC, confirm the data from the terminal, and change settings. Entering an IP address value 1) Setting data is received from NIC. When HSP error has occurred during the data reception, the machine returns to the "LAN OPTIONS"...
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8) The value that can be entered ranges from 0 to 255 but the suitable value depends on network limitation, etc. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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This function is used to display the subnet address from the NIC, confirm the data from the terminal, and change settings. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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This function is used to display the gateway address from the NIC, confirm the data from the terminal, and change settings (NIC option setting). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 142 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.6 User Default Setting Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 143 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.7 Technical Default Setting Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 144 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.8 Default Setting of Dial Parameters...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
5. Press the ENTER/SHIFT RIGHT (-->) key. The display will be shown the "SELF DIAGNOSIS". Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 146 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.9.1 Self Diagnosis Flow To check ROMs, RAMs and printing function. Test report will be automatically printed out.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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ISDN LSI abnormality The result of ISDN LSI testing function is NG: (ROM/RAM test, Loop test) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
The message is automatically received. (3) Typical message reception flow is described in Figure 2.9.10.2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Figure 2.9.10.1 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.9.10.2 Typical Reception Transmission Diagram Typical Reception Flow Figure 2.9.10.2 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
2.10.2 Memory Board Installation Instructions 2.10.3 Network Card Installation Instruction 2.10.4 G4 Board Installation Instruction Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Since screws and small parts are likely to be lost, they should temporarily be attached to their original positions. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
2.10.2 Memory Board Installation Instruction Remove Cover-Rear, Plate-Rear Connect Memory Board Attach Plate-Rear and Cover-Rear. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 154 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.10.3 Network Card Installation Instruction Remove Cover-Rear, Plate-Rear and 2 piece of Plate-dummy. Connect Network card with Adapter board, then, mount it into the room. Before installation, check #1 of Dipswitch should be "ON"...
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Attach Plate-Rear, and fix Network card, Adapter board with 2 each screw. Then fix Plate-Rear. Attach Cover-Rear. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 155 Service Guide OKIFAX 5700/5900 Chapter 2 Installation 2.10.4 G4 Board Installation Instruction Remove Cover-Rear, Plate-Rear and 2 piece of Plate-dummy. Caution: Remove only lower Plate-dummy. Connect Network card with Adapter board, then, mount it into the room. Before installation, check #1 of Dipswitch should be "ON"...
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Attach Plate-Rear, and fix Network card, Adapter board with 2 each screw. Then fix Plate-Rear. Attach Cover-Rear. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 156 Service Guide OKIFAX 5700/5900 Chapter 3 Brief Technical Description Electrophotographic Process Flow Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 157 Service Guide OKIFAX 5700/5900 Chapter 3 Brief Technical Description 3.1 Fundamentals of the Electro-Photographic Process The electro-photographic process involves six sub-processes: (1) Charging (2) Exposure (3) Development (4) Transfer (5) Fusing (6) Cleaning Outline of each process is explained below. Process Illustration Description...
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Image drum surface. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3 : Developing 4 : Transfer 5 : Fusing 6 : Cleaning Figure 3.2.1 Actual EP Process Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
RA-2 (4M byte) G4 board G4A- Adaptor board for NIC DM1- NIC (Network Interface Card) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 160 Service Guide OKIFAX 5700/5900 Chapter 3 Brief Technical Description 3.4 Overall Dimension and Mechanical Structure Figure 3.4.1 Overall Dimension and Mechanical Structure (1/2)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
This chapter explains the procedures for replacement of assemblies and units in the field. 4.1 Precautions for Parts Replacement 4.2 Tools 4.3 How to Disassemble and Reassemble Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 162 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.1 Precautions for Parts Replacement (1) Before starting to replace parts, remove the AC cord. (a) Remove the AC cord in the following sequence: 1. Turn off ("o") the power switch of the machine. 2.
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(2) Do not disassembly the printer as long as it is operating normally. (3) Do not remove parts which do not have to be touched; try to keep the disassembly to a minimum. (4) Use specified service tools. (5) When disassembling, follow the laid out sequences. Parts may be damaged if these sequences are not followed. (6) Since screws, collars and other small parts are likely to be lost, they should temporarily be attached to the original positions during disassembly.
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LED print head (old part), you do not always have to set the LED print head strobe time by the technical function (Refer to chapter 5). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Table 4.1 shows the tools required for the replacement of parts such as circuit boards and mechanical units. Table 4.1 Tools Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 164 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3 How to Disassemble and Reassemble This section explains how to disassemble and reassemble the fax. Figure 4.3 shows the disassembly procedure flow as generalization. The detailed disassembly procedure is explained from sub-section 4.3.1 to 4.3.18.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 165 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly Whole Unit Picture Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4.3.1 Document Table Cover Open the operation panel. Remove the cover by unscrewing four screws. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Slide the rear cover up slightly and pull it forward for removal. Remove the NCU cover by unscrewing one screw (2). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 168 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.3 Main Cover After removing the document cover, rear cover, and NCU cover, open the scanner unit and stacker cover. Caution: Secure the scanner unit by engaging its hooks with the stacker cover.
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Open the manual feed guide. First, disengage the two hooks at the back. Next, remove the main cover with it lifted.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Open the operation unit and slide it leftward for removal. Caution: Pull out the connector cable from the frame. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Remove the NCU board by unscrewing two screws. Caution: Earth cable position is different from each machine version. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Remove the plate by unscrewing two screws (1). Remove the MODEM board by unscrewing one screw (2). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Caution: Before taking out the package plate, disconnect the connector of Battery. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 173 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.8 Scanner Unit (CIS) Disconnect six connectors (CN8, 9, 13, 14, 15 and SP) Remove four cores. Remove the torque limiter by unscrewing two screws.
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Pull out the connector cable from the stacker frame and remove the scanner unit. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4.3.9 Stacker Frame Remove the AC inlet and unscrew three screws to remove the stacker frame. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 175 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.10 Printer Unit Disconnect three flat cables and two connector cables. Remove the shield by unscrewing one screw. Remove the printer unit by unscrewing six screws. Caution: The number of pins of the CN2 connector is the same as that of the CN3 connector;...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4.3.11 Fan and Fan Guard Disconnect the connector cable and remove the fan and fan guard. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Unscrew four screws and disconnect two connector cables, then slide the main board for removal. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Remove the contact assembly. Caution: Never touch the pattern on the low-voltage board. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 179 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.14 Disassembling the Operation Unit Remove the paper guide (U) assembly by unscrewing two screws. Unscrew 22 screws and disengage six hooks to remove the P76/P77 board assembly.
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Caution: The white connector is a spring connector. Be careful not to damage the connector when disconnecting it. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 180 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.14.1 Disassembling the Operation Unit Paper guide (U) Assembly Separation Rubber The Separation Rubber can be removed from the Paper Guide (U) Assembly. Feed Roller Remove the ground cbale by removing the two screws (5).
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Remove the Exit Roller while spreading Roller when removing. and holding up the part of the fixing hooks. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 181 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.15 Disassembling the Scanner Unit (L) Paper Guide Unscrew two screws and remove the paper guide. (Removing the Paper Guide) Insert the screwdriver in the holes (two) in the paper guide and push the screwdriver in the direction of the arrow (1) to release the hooks.
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Install the paper guide while pressing the PC1 lever. * This is necessary to prevent the lever from sticking. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Caution: Be careful not to damage the cable when disconnecting. orientation when reassembling it. (The cable is very thin). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4.3.17 PC1/PC2 Sensors Disengage four hooks and remove the PC1 sensor. Pull out the PC2 sensor. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Caution: Be careful not to damage the portion (2) of the frame indicated by the arrow. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 185 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.19 Scanner Motor Remove the scanner latch. Remove the motor cable and unscrew two screws (1) to remove the motor along with the bracket. Caution: Do not remove the four screws* securing the motor. Remove the bracket and ground plate by unscrewing two screws.
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When installing the bracket and ground plate, check for their positions. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 186 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.20 Disassembling the Printer Unit Drum/Resist Motor Remove the drum motor by unscrewing two screws (1). To remove the resist motor by unscrewing two screws (2). Motor Bracket...
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Remove the bracket by releasing two hooks. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(two) along with connectors. Caution: Disconnect the flexible cables with them inserted in connectors. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(two). Caution: Do not break the hooks. Be careful not to lose the springs. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Remove the Copy Stacker by spreading it from the lower base. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Chapter 4 Disassembly 4.3.24 Fusing Unit Remove the Fusing Unit by removing the four screws (2). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Cover removal. (Refer to section 4.3.3) Remove the Manual Feed Assembly by pressing inward the two retainers. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Lift the right side of the Transfer Roller and shift rightwards, then pull it out from the Lower Base. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 193 Service Guide OKIFAX 5700/5900 Chapter 4 Disassembly 4.3.27 Resist Roller, Hopping Roller, Sensor Plates (1) Disassembly procedure 1) Resist Roller, Hopping Roller First, carry out the disassembly procedure up to the point of the Lower Base removal. Remove the One-way Clutch Gear. Press the Resist Roller to the right side and lift up the left side of it, then take off the Resist Roller.
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Sensor Plate by pressing and holding the latches while shifting the Sensor Plate up and out. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Remove the eject guide assembly by releasing the left-hand hook. Reassembly Procedure Carry out reassembly by reversing the disassembly procedure. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
2) Setting of LED print head should be according to the Table 5.1.1 in the next section. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(old part), you do not always have to set the LED print head width by technical function: Set up No.26. (Refer to table 2.9.2.3, TF No.26) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 197 Service Guide OKIFAX 5700/5900 Chapter 5 Adjustments 5.2.1 Confirmation Items The clock frequency and power voltage of the machine are not possible to adjust in the field. However, their measurement procedures are described here for confirmation of clock frequency and each voltage. 1) Clock Frequency Measurement point: R76 board;...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 198 Service Guide OKIFAX 5700/5900 Chapter 5 Adjustments 5.2.2 Measurement Turn the AC power OFF. Carry out the disassembly procedure up to Cover assembly-top, Frame assembly-scanner, and Unit-printer. (Refer to the Mechanical Disassembly and Reassembly in Chapter 4.) Connect extension cables to the R51 board. Connect the frequency counter (for clock frequency), digital voltmeter (for power voltage) and Oscilloscope (for SIG signal).
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Figure 5.2.1 Measurement Points on R76 Board Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Part Name Expected Use Before Replacement Reference Item No. in Figure 6.1 Toner Cartridge 3,000 sheets/4% duty (2,500 sheet for OKI-INT) (ITU-T document sample No. 1) (For the second or later cartridge to a new I/D Unit) * The first toner cartridge installed in a new I/D unit will have a decreased yield.
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5 years Lithium battery: Not rechargeable. for memory 300 cycle of charge/discharge Manganese dioxide battery: Chargeable. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 200 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.2 Routine Inspection Basically, the routine inspection of following items is performed about half-yearly (or every one year) after the machine is installed. The description of routine inspection is shown in Table 6.2. Table 6.2 Routine Inspection Part Name Expected Use Before Replacement...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 201 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.3 Printer Counter Display/Clear (User) Note: The fonts displayed on the LCD operation panel may differ from the fonts written in this manual. 1. Purpose A user can clear the image drum counter (only when "Change Drum Soon" message is displayed) and also check some of the other counters (such as the print counter, scan counter) by using the <--- key or --->...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 202 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.4 Printer Counter Display/Clear (Service) 1. Purpose The service personnel can clear and check the following counters. Image Drum Toner Image Drum (Total) Print Scan 2. Procedure The following shows the case when the service bit has been set ON.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 203 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.5 Self-Diagnosis Test 1. Purpose To check ROMs, RAMs and printing function. 2. Procedure...
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Note: *1: a indicates an alphanumeric character; n indicates a numeric character (0 to 9); h indicates a hexadecimal...
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ISDN LSI abnormality The result of ISDN LSI testing function is NG: (ROM/RAM test, Loop test) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 204 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.6 Sensor Calibration Test 1. Purpose To adjust the linearity of the contact image sensor output levels.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
6.7 LED Test 1. Purpose To check all LEDs on operation panel by lighting. 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
6.8 Tone Send Test 1. Purpose To send the G3 tonal frequencies to the line. 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 207 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.9 High-Speed Modem Send Test Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
To check the telephone line quality in combination with a remote station programmed to the high-speed modem send test mode. 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 209 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance 6.11 MF Send Test 1. Purpose To send the multi-frequencies of tone dialing to the line. 2. Procedure After the test, press STOP key. Frequencies of MF tones are as follows: 697 Hz/1209 Hz 697 Hz/1366 Hz 697 Hz/1477 Hz...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
6.12 Tone (TEL/FAX) 1. Purpose To check the pseudo-ring back tone of TEL/FAX automatic switching. 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
To analyze the transmitted/received G3 protocol signals. 2. Procedure Manual printout of the last communication. (a) Manual printout Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
To clear or initialize the following data to factory default settings. (a) Location data (b) Configuration data (default) 2. Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
-B7XX: ISDN Bch layer 4 -B9XX: ISDN Bch layer 5 -B8XX: ISDN Bch layer 6 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
39B1 Memory Overflow has occurred during Confidential Reception. 39C0 DECODER hardware error, (cannot reproduce picture). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
90F1 Fan motor error. 90F2 Fuser error. 90F3 Recording paper size error 90F4 Cover open. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 216 Service Guide OKIFAX 5700/5900 Chapter 6 Cleaning and Maintenance G4 Service Code Lists Class- Code Description Alarm Result Remarks ification Dch layer 2 BB02 LSI NG ISDN board sensor BB03 Line draw out BB04 Link release by network BB05 TEI release by network BB06...
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BA54 Call identity in use BA55 No call suspended BA56 Call having the requested call identity has been cleared BA58 Incompatible destination Handling in the G3 fallback BA5B Invalid transit network selection BA5F Invalid message, unspecified BA60 Mandatory information element is missing BA61 Message type non-existent or not...
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B226 Unallowable packet (Too short packet) B227 Unallowable packet (Too long packet) ON B229 Unallowable packet (Restart packet in which LCN or LCGN is not 0) B22A Unallowable packet (Packet that is not adaptable to the facility) B231 Timer time out (CA packet wait time out) B232 Timer time out (CF packet wait time...
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If a service code to which "G3 fallback" is applicable occurs regardless of dialing in G3 mode, a communication error is assumed and Alarm=ON and Result=NG occur. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 217 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.0 Extension cable lists Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
No document feeding 7.19 Multiple document feeding 7.20 Document skew 7.21 Document jam 7.22 Printer unit Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 424
Page: 220 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.2 No LCD Operation...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 427
Page: 221 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.3 ALARM LED On...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 430
Page: 222 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.4 Printing Test Failure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 431
Page: 223 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.5 No Local Copy...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 434
Page: 224 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.6 Auto Dial Failure...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 437
Page: 225 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.7 Transmission Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote station.
Page 438
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 439
Page: 226 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.8 Auto Reception Failure...
Page 441
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 227 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.9 Reception Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote station.
Page 443
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 445
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 446
Page: 229 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.11 LED Test...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 449
Page: 230 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.12 Tone Send Test...
Page 451
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 455
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 458
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 233 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.15 Tone (TEL/FAX) Send Test...
Page 461
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 234 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.16 No Acoustic Line Monitor There are two source routes of acoustic line monitor: (a) General communication signal (b) DP pulse signal...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Replace the Power Supply Unit when output voltage written on the item A3 in the Appendix A is not normal. (B) High-voltage Selection Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 236 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.18 No Document Feeding Note: This section places an emphasis on troubleshooting of mechanical portions. Therefore, it is recommended to replace the MCNT (R76) Board first and, then if not solved, follow this flow chart.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
7.19 Multiple Document Feeding Definition: Multiple document feeding. Multiple documents are not separated and they are fed at the same time during one feeding operation. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner...
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Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 473
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 476
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Chapter 7 Troubleshooting 7.22 Printer Unit 7.22.1 Precautions 7.22.2 Troubleshooting Flow Charts of Printer Unit Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
See "Table 7.22.2 Alarm Toner is running short. Display". Note: No toner memory RX is OFF. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting 7.22.2 Troubleshooting Flow Charts of Printer Unit Overall troubleshooting flow chart. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 243 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Table 7.22.2 Alarm Display ALARM Flash memory error data Second tray time-out error ID lock Toner lock Thermister error Fan motor error Cover open Document jam (limit length error)
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Document jam (suction error) Paper jam (feed outlet error) Paper jam (path error) Paper jam (feed error) Paper size error No paper Face-up Drum life expired Toner near end Toner near end & drum counter >/- 19000) No ID (Image Drum) Toner near end (NO TONER MEM.
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MUPIS I/F error ISDN board MUPIS I/F error Error 77 (no ID) LAN print ACC error Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 1: Top Cover is Open Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 2: Replace Image Drum Message Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 246 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 3: Engine Controller Error Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 4: Fuser Unit Thermal Error Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Troubleshooting flow chart 6: No Paper Tray or No Paper No recording paper cassette or not recording paper. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Check H10 Board, MCNT (R76) Board Note: M76 board for OKIFAX 5700/5900 is shown as MCNT (R76). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 251 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Sample Image Problems (Figure 7.22.1) Table 7.22.4 Image Troubles Abnormal Symptom Reference Figure Troubleshooting Flow Chart No. Images are light or blurred as a whole. Fig. (A) The blank background is smeared. Fig.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 7: Light or Blurred Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 8: Smeared Background on Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 254 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 9: Blank Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 10: Vertical Black Stripes on Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 256 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 11: Evenly Spaced Marks on Output...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner...
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Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 502
Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 12: Missing Print on Output Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 258 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 13: Vertical White Stripes on Output...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 259 Service Guide OKIFAX 5700/5900 Chapter 7 Troubleshooting Troubleshooting flow chart 14: Poor Fusing Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 260 Service Guide OKIFAX 5700/5900 Chapter 8 Dipswitch Setting Tables Portuguese This section gives the following instruction. DIP switch setting Instructions of Marking with red oil ink. Put short-plug (40095701) into designated connector. For details, see figure below.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
For information not contained in this manual, refer to: OKIFAX 5700/OKIFAX 5900 CIRCUIT DIAGRAM / PARTS LIST (Appendix C) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 262 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions Service Caution Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 263 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A1.1 Unit Configuration and Block Diagram 1. The unit configuration is as follows:...
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(9) G4 Board (G4A-) (10) Adaptor Board for NIC (DM1-) (11) NIC (Network Interface Card) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 514
Page: 264 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions Block Diagram < same Diagram - Side View >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
11. ISDN G3 RX (Option) 12. G4 TX (Option) 13. G4 RX (Option) 14. LAN Print (Option) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 266 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 1. Copy < same Diagram - side view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 267 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 2. G3 TX (MH/MR/MMR) < same Diagram - side view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 268 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 2-1. G3 TX (JBIG): OKIFAX 5900 only < same Diagram - side view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 527
Page: 269 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 3. G3 RX (MH/MR/MMR) < same Diagram - different view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 530
Page: 270 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 3-1. G3 RX (JBIG): OKIFAX 5900 only < same Diagram - side view>...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 533
Page: 271 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 4. PC Print (Option) < same Diagram - side view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 536
Page: 272 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 5. PC Scanner (Option) < same Diagram - side view >...
Page 538
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 539
Page: 273 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 6. PC-FAX TX (Option) < same Diagram - side view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 542
Page: 274 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 7. PC-FAX RX (Option) < same Diagram - side view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 545
Page: 275 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 8. ISDN PC-FAX G3 TX (Option) < same Diagram - side view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 276 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 9. ISDN PC-FAX G3 RX (Option) < same Diagram - side view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 551
Page: 277 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 10. ISDN G3 TX (Option) < same Diagram - side view >...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 554
Page: 278 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 11. ISDN G3 RX (Option) < same Diagram - side view >...
Page 556
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 557
Page: 279 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 12. G4 TX (Option) < same Diagram - side view >...
Page 559
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 560
Page: 280 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 13. G4 RX (Option) < same Diagram - side view >...
Page 562
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page 563
Page: 281 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions 14. LAN Print (Option) < same Diagram - side view >...
Page 565
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 282 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A3.1 Toner Low Detection Device The Toner Low Detection device consists of a stirring gear which rotates at a constant rate, a stirring bar and a magnet on the stirring bar. The stirring bar rotation is driven by the link to the gouged portion in the stirring gear. Operation Toner Low is detected by monitoring the time interval of the encounter of the magnet set on the sensor plate and the magnet on the stirring bar.
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The toner sensor is not monitored while the main (drum) motor is in a halt. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 283 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A3.2 Centronics Parallel Interface The LSI sets a BUSY-P signal to ON at the same time when it reads the parallel data (PDATA1-P to PDATA8-P) from the parallel port at the fall of STB-N signal. Furthermore, it makes the store processing of receiving data into a receive buffer terminate within a certain fixed time and outputs an ACK-N signal, setting the BUSY-P signal to OFF.
Page 569
Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 284 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A3.3 Electrophotographic Process (1) Electrophotographic process The electrophotographic process is outlined below. 1 Charging The surface of the image drum is charged negatively and uniformly by applying the DC voltage to the charge roller. 2 Exposure Light emitted from the LED head irradiates the negatively charged surface of the image drum.
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Figure 2-5 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 285 Service Guide OKIFAX 5700/5900 Chapter A Board Descriptions A3.4 Process Operation Descriptions (1) Hopping and Feeding Hopping and feeding motions are actuated by a single registration motor in the mechanism as shown below: The registration motor turning in direction "a" drives the hopping roller. The registration motor turning in direction "b" drives the registration roller.
(b) Feeding (1) When hopping is completed, the registration motor turning in direction "b" (counter-clockwise direction) drives the registration roller to advance the paper (in this case, the hopping gear also turns, but the hopping roller is prevented from turning by the one-way bearing.) (2) The paper is further advanced in synchronization with the print data.
The charge roller is composed of two layers, a conductive layer and a surface protective layer, both having elasticity to secure good contact with the image drum. When the DC voltage applied by the power supply exceeds the threshold value, charging begins.
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The image drum is coated with an underlayer (UL), a carrier generation layer (CGL), and carrier transfer layer (CTL) on aluminum base. The organic photo conductor layer (OPC), comprising a CTL and a CGL, is about 20 m m thick. The image drum surface is charged to about -750 V by the contact charge of the charge roller.
(4) Developing Toner is attracted to the electrostatic latent image on the image drum surface, converting it into a visible toner image. Developing takes place through the contact between the image drum and the developing roller. (1) As the toner supply roller rotates while rubbing on the developing roller, a friction charge is generated between the developing roller and the toner, allowing the toner to be attracted to the developing roller (the developing roller surface is charged positive and the toner, negative.) (2) The toner attracted to the developing roller is scraped off by the doctor blade, forming a thin coat of toner on the...
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developing roller surface. (3) Toner is attracted to the exposed portion (low-potential part) of the image drum at the contact of the image drum and the developing roller, making the electro-static latent image visible. An illustration of activities at the contact point of the image drum surface and the developing roller (arrow marks denote the direction of the electrical field).
(5) Transfer The transfer roller is composed of conductive sponge material, and is designed to get the image drum surface and the paper in a close contact. Paper is placed over the image drum surface, and the positive charge, opposite in polarity to that of the toner, is applied to the paper from the reverse side.
(6) Fusing After the end of the transfer operation, the unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the back-up roller. The heater roller with a Teflon coating incorporates a 500 W heater Halogen lamp), which heats the heat roller.
(7) Cleaning When the transfer is completed, the residual toner left on the image drum is attracted to the cleaning roller temporarily by static electricity, and the image drum surface is cleaned. (8) Cleaning of Rollers The charge, transfer and cleaning rollers are cleaned for the following cases: Warning up when the power is turned on.
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Changes in bias voltage applied to each roller move attaching toner off the roller to the image drum and return it to the developer. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
If the heater roller temperature rises abnormally, the thermostat of the heater voltage supply circuit is activated to cut off the AC voltage supply forcibly. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
2) Charging 3) Exposure 4) Developing 5) Transfer 6) Fusing 7) Cleaning 8) Cleaning of rollers Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 288 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description 1) Hopping and feeding Hopping and feeding are affected by a single resist motor in the mechanism shown below. Turning the resist motor in the "a" direction drives the hopping roller. Turning the resist motor in the "b" direction drives the resist roller.
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(b) Feeding (1) After end of hopping, turning the resist motor in the "b" direction (in the CCW direction) drives the resist roller to advance the paper. (In this case, the hopping gear also turns, but the hopping roller is prevented from turning by the one-way clutch gear.) (2) The paper is further advanced in synchrony with the print data.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Power Supply Unit exceeds a threshold value, charging begins. The applied voltage is proportional to charge potential with off set of approx. -550V. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 290 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description 3) Exposure Light emitted from the LED head irradiates the EP (image) drum surface with negative charges. The surface potential of the irradiated part of the EP drum drops, thereby forming an electrostatic latent image associated with the image signal.
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EP (image) drum surface forms an electrostatic latent image on it. The irradiated part of the EP (image) drum surface is kept at about -100 V. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 291 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description 4) Developing Toner is attracted to the electrostatic latent image on the EP (image) drum surface to convert it into a visible toner image. Developing takes place at the contact between the EP (image) drum and the developing roller. (1) As the toner supply roller rotates while rubbing on the developing roller, a friction charge is generated between the developing roller and the toner, allowing the toner to be attracted to the developing roller.
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-500 VDC is supplied to the toner supply roller, -265 VDC to the developing roller. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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The back-up roller is held under a pressure of 2.84 kg by the pressure spring at each side. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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After the end of the transfer, residual toner on the EP (image) drum is attracted to the cleaning roller temporarily by static electricity to clean the EP (image) drum surface. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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+1500 V +1500 V -1100 V CB (cleaning) +400 V -1350 V -1300 V -1300 V Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Chapter B Print Operation Description B.3 Errors B.3.1 Errors List B.3.2 Major Trouble Errors B.3.3 Recoverable Errors Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 297 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description B.3.1 Errors List The errors are listed below. 1) Major trouble errors Fuser error Fan error 2'nd tray communication error Toner lockout 2) Recoverable errors Cover open 2'nd tray route open Paper size error Face-up route open No cassette in 2'nd tray...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
B.3.2.2 Fan Error B.3.2.3 Paper Feed Monitoring B.3.2.4 2'nd Tray Communication Error B.3.2.5 Cover Open Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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However, if the error occurs before the write sensor is turned on, the motor stops soon. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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In other words, the printing will continue even if the fan alarm occurs during printing. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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From outlet sensor ON to OFF. When a crumpled recording paper is detected, the outlet sensor is set to "OFF" earlier than usual. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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However, in case there is no status when reset, it will be considered that the 2'nd tray is not mounted. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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When the cover is closed the CU (control unit) section sends the reset signal and processes in the same way as if the power has been turned on. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
No paper in 2'nd cassette Response from the option tray indicated no paper in 2'nd tray. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 305 Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description B.3.3.1 Toner Low Detection Composition The device consists of the stirring gear which rotates at a constant rate, the stirring bar and the magnet on the stirring bar. The stirring bar rotates through the link on the protrusion in the stirring gear. The configuration of stirring bar in the figure below may differ.
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When there is no change with the toner sensor for 2 cycles (2.63 sec. x 2) or more, then the Toner Sensor Alarm is activated. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Chapter B Print Operation Description B.4 Other Special Cases B.4.1 Manual Paper Feed B.4.2 Cleaning Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Turning on the inlet sensors without the hopping operation indicates manual paper feeding for OKIFAX 5700/OKIFAX 5900 (excluding when power is on). Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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The toner is removed by moving to the recording paper from charging roller and image drum. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter B Print Operation Description B.4.2 Diagram - Description of Print Operations Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Section 5: Frame Assy Scanner (L) Section 6: Frame Assy Scanner (U) Section 7: Cables, Option Boards Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 311 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 1: Cabinet Assembly...
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Rev. Oki Part Description Q’ty Remarks Number 40730901 Stacker - Document...
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Plate - Shield (NCU) 40044503 Board - UNC 40730301 Plate - PKG 40945401 Plate Assy - Rear Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 312 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 2: Control Panel Assy...
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Rev. Oki Part Number Description Q’ty Remarks 40802902 OP Panel Assy (OF5700) OF5700 40802907 OP Panel Assy (OF5900) OF5900 40733401 Film - One-touch 40733301 Sheet - One-touch OF5900...
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Sheet - One-touch OF5700 40919601 Cover - One-touch (OF5700) OF5700 40732401 Cover - One-touch (OF5900) OF5900 Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Board - TLK 50809902 Stacker Cover Holder 50932801 Spring Knob 40433308 Toner 40815606 Image Drum Kit Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 314 Service Guide OKIFAX 5700/5900 Chapter C Illustrated Parts List Section 4: Base Assembly...
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Sheet Link L Assy 51023601 FG Plate D 51608801 Beam Plate 24-30 Screws & Washers Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Gear - Idle (Z75/15) 50406101 Sub-Roller Assy 40731301 Guide - Paper 26-27 Screws 51017102 Damper - Rubber Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Bar - Discharge 51236401 Gear (Z28) 51226101 Gear (Z16) 50709103 SC-Ring (CS4-SUS) B Screw B Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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AC Cord 56635001 Cord (TEL1-TEL2) 40962001 ISDN Modular cord (4wire, 3m) 53078001 TM-6, DC1, Connector-Plug Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Refer to the Instruction sheet of High Capacity Second Paper Feeder option for equipment handling and operation methods. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Chapter D Second Paper Feeder 1. Outline 1.1 Functions 1.2 External View and Component Names Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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16-lb to 24-lb (60 to 90 g/m Paper setting quantity: 500 sheets of paper weighing 64 g/m Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 1.2 External View and Component Names Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 2. Mechanism Description 2.1 General Mechanism 2.2 Hopper Mechanism Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Once delivered into the facsimile, the paper is then controlled and fed through by pulse motor (registration) of the facsimile. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3.1 Precautions Concerning Parts Replacement 3.2 Parts Layout 3.3 Parts Replacement Methods Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Table 3-1 shows the tools required for the replacement of printed circuit boards, assemblies and units in the field. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 327 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 3.2 Parts Layout This section describes the layout of the main components.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Second Paper Feeder Stepping motor (hopping) (3.3.1) TQSB-2 PCB (3.3.2) Hopping roller shaft assy and One-way clutch gear (3.3.3) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 329 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 3.3.1 Stepping motor (Hopping) (1) Turn the facsimile power switch off, pull out the AC cord from the outlet. Remove the facsimile off Second Paper Feeder. (2) Take the paper cassette assy (1) out of Second Paper Feeder. (3) Remove six screws (2) and remove the upper plate (3).
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(6) Remove three screws (9) which are holding the guide R (2nd) assy (10) to the bottom plate (11). Remove the screw (12) which is keeping the rear cover (13) and guide R (2nd) assy (10). Remove the guide R (2nd) assy (10). (7) Remove the protect (M) (14), guide bracket (15), planet gears (16) and planet gear bracket (17).
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(3) Remove the screw Q and remove the TQSB-2 PCB P. Note: Refer to Detail A in the previous section. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(3) Remove the E-ring (11) and remove the one-way clutch gear (12) on the right side of the feed roller (10). Note: The metal bush (13) also comes off. Be careful not to lose it. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4. Troubleshooting 4.1 Precautions Prior to the Troubleshooting 4.2 Preparations for the Troubleshooting 4.3 Troubleshooting Method Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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(3) Go through checking in the conditions similar to that in which the problem occurred. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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The status of the problem is displayed on the LCD (Liquid Crystal Display) on the Operator panel. Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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When a problem occurs, go through the troubleshooting according to the following procedure. LCD Status Message List (section 4.3.1) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 336 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 4.3.1 LCD Status Message List...
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 5. Connection Diagram 5.1 Interconnection Diagram 5.2 PCB Layout Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 338 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 5.1 Interconnection Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 339 Service Guide OKIFAX 5700/5900 Chapter D Second Paper Feeder 5.2 PCB Layout TQSB-2 PCB Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Cassette Lock Lever Locks Spring 51500301 Pull Block Sheet Spring Sheet Link (L) Sheet Link (R) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
5. Buzzer Sounding Patterns 6. List of Error Causes and Corresponding Codes 7. Cautions 8. Loading Processing Time Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Chapter E PC-Loading 1. General 1.1 Application 1.2 General 1.3 Note on Explanation 1.4 Related Document Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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This specification applies to the OKIFAX 5700/5900, an MFP unit capable of two-way communication using the parallel port as its standard feature. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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The functions covered are for loading by each of default data, flash memory program and language areas, which are equivalent to those of the existing HSLS. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Program that runs in the G4 board's DRAM to receive the G4 program board program from the MFP main unit Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 346 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 1.4 Related Document FX-056/176 Product Specification Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Chapter E PC-Loading 2. Basic Operation 2.1 Supported Functions 2.2 Differences from HSLS 2.3 G4 PC Loading Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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These PC loading functions are supported only when the OS used on the PC side is either MS-DOS Ver. 6.0 or above or PC-DOS Ver. 6.0 or above. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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5) The cause of the error is displayed by the corresponding code upon occurrence of a hash NG or other error. For the code, see "6. List of Error Causes and Corresponding Codes." Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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DRAM in the MFP main unit. Next, this data is transferred to the G4 board through the dual port RAM (hereafter called the DPRAM). See 2.3.1 Operating Conditions Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
5. When an error such as a hash error occurs, its cause is displayed on the LCD. For error codes, see Chapter 6, "Error Causes and Codes." Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3.1 PC Loading Upon Memory Error Occurrence 3.2 PC Loading by Manual Operation 3.3 G4 Board PC Loading Procedure Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3.1 PC Loading Upon Memory Error Occurrence 3.1.1 Explanation on Procedure 3.1.2 Procedural Sequence Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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2 after turning the MFP power off once and to on again. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 355 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 3.1.2 Procedural Sequence Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3.2 PC Loading by Manual Operation 3.2.1 Explanation of Procedure 3.2.2 Procedural Sequence Diagram 3.2.3 Operation Flow Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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2 after turning the MFP power off once and to on again. (See "6. List of Error Causes and Corresponding Codes" for the error cause.) Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 358 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 3.2.2 Procedural Sequence Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 359 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 3.2.3 Operation Flow PC Loading 1) The machine is standby state with no document. 2) Press the MENU key once. 3) Press the RESOLUTION key twice. The display will be shown the "TECHNICAL PRG". 4) PC Loading Press the SHIFT DOWN ( ) key four times.
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PC Loading Flow PC Loading automatically rewrites the program stored in the machine by using PC. This function is only for serviceman.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3.3 G4 Board PC Loading Procedure 3.3.1 Explanation of Procedure 3.3.2 Sequence Diagram 3.3.3 G4 PC Loading Flow Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Even if a G4 board memory error or a G4 board flash memory contents error occurs together with a hash match error (i.e., runaway), G4 board loading can be performed following the procedure mentioned above. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 362 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 3.3.2 Sequence Diagram Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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* Memory data exists, redial is being waited, document reserved to be transmitted exists, a machine alarm (excluding no paper, toner low and no ID alarms), or the telephone is off-hooked. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner...
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Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 364 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 4. LCD Messages The LCD message in each operation state is shown below. Note that each message does not vary with the default type or language type.
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Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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5.1 Upon Start of PC Loading 5.2 Upon Normal End 5.3 Upon Error Occurrence Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 366 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 5.1 Upon Start of PC Loading Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 367 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 5.2 Upon Normal End Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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MFP power is turned off. See "6. List of Error Causes and Corresponding codes" for details of the error causes and codes. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 369 Service Guide OKIFAX 5700/5900 Chapter E PC-Loading 6. List of Error Causes and Corresponding Codes The table below lists the error causes likely to occur during PC loading and the corresponding codes. When an error occurs, the corresponding error code is displayed, the buzzer sounds in the corresponding pattern and transition to the permanent loop state occurs.
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(6) Designation of Intel HEX format as data type (7) 14 seconds timeout in header receiving end waiting state Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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(2) Even after returning to the DOS prompt state after the end of the copy command on the PC, do not turn the MFP power off until the buzzer indicating the end of MFP loading sounds. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Use the value only as reference since the transfer time varies with each type of PC. 8.1 Main Board 8.2 ISDN Option Board Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Time for transfer from PC to FAX main unit: Approx. seconds Flash memory update time: Approx. seconds Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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8.2 ISDN Option Board OKIFAX 5700/5900 Time for transfer from PC to FAX ISDN Board: About 60 seconds. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
14:14 [FAX] Toner is running low. REPLACE TONER CART. Note: No toner memory RX is OFF. Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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