Oki OKIFAX 5950 Features Setup Manual
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Oki OKIFAX 5950 Features Setup Manual

Oki okifax user's guide 5750, 5950
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Feature Set
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P/N 59332202

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  • Page 1 Feature Set Guide P/N 59332202...
  • Page 2 Oki Data. Copyright Information Copyright 2000 by Oki Data. All Rights Reserved First Edition: September, 2000 Written and produced by the Oki Data Training and Publications Department. OKIFAX 5750/5950 Contact Information Please address any comments on this publication to: Mailing Address Oki Data Americas, Inc.

  • Page 3: Trademark Information

    Trademark Information OKI and Oki Data are registered trademarks and OKIFAX is a trademark of Oki Electric Industry Company, Ltd. Apple, AppleTalk, EtherTalk, KanjiTalk and MacOS Macintosh are registered trademarks of Apple Computer Company. Ethernet is a registered trademark of Rank Xerox Ltd.

  • Page 4: Table Of Contents

    Second Paper Tray ... 4 Installation ... 4 Memory ... 5 Memory Expansion ... 5 Installation ... 6 OKI HRS600 (600 dpi TX Kit) ... 7 General Information ... 7 Installation ... 7 Activation ... 8 Deactivation ... 8 Using ... 8 Handset ...
  • Page 5 OKILAN 7100e+ User’s Guide ... 25 Software Utilities CD-ROM ... 25 Components of an Internet Fax ... 26 Header ... 26 E-mail ... 26 TIFF attachment(s) ... 26 What Your T.37 Internet Fax Machine Can Do ... 27 Feature Set Guide: English...
  • Page 6 Management Protocols ... 31 Set Up (on a Network) ... 32 Identifying Current Settings ... 32 Settings Stored on the Fax Machine ... 32 Settings Recorded on the Network Card ... 33 Network Card Manual ... 34 7100e+ User’s Guide ... 34 Settings Stored on the Fax Machine ...
  • Page 7 Using Internet Fax ... 67 Sending a Document ... 67 General Information ... 67 Stopping a Transmission ... 67 How to Send a Document ... 68 Sending to a Non-Programmed E-mail ... 69 Limitations and Suggestions ... 69 TIFF Format ... 70 Viewing TIFF Files ...
  • Page 8 Configuring from Network Utilities ... 92 Configuration ... 93 Settings ... 94 User Functions ... 94 Banner Output ... 96 viii OKIFAX 5750/5950 Problem Solving ... 97 End User ... 97 Option Board Error ... 97 LAN Data Error ... 97 Network Problem ... 97 Network Administrator ...
  • Page 9 T.38 ... 110 Overview ... 110 Information Provided ... 111 What Your T.38 Internet Fax Machine Can Do ... 111 What is an Alias? ... 112 Example ... 112 General Conditions ... 113 Helpful Hints (T.38) ... 114 PSTN Faxing vs. T.38 Faxing ... 114 Internet Fax ...
  • Page 10 No communication ... 136 The machine uses PSTN, not T.38 ... 137 Connecting private address to global addresses ... 137 Communication errors occur ... 137 OKIFAX 5750/5950 Software Programs on the CD ... 138 General Information ... 138 Specifications ... 138 Installing the Software Programs ...

  • Page 11: Overview Of Options And Consumables

    · Consult the dealer where you purchased your fax machine. · Consult an Oki Data Authorized Sales and Service Dealer. Important: This machine will only operate using the consumables and options specified by OKI for this facsimile machine.

  • Page 12: Part Numbers

    40755302 2 MB Memory Expansion Kit 40755312 4 MB Memory Expansion Kit 40755322 8 MB Memory Expansion Kit (also called OKI HRS600 [600 dpi TX kit]) 70029401 500 Sheet 2 Paper Tray Kit (UST-550) 70037801 Multifunction Product (MFP) PC Interface...

  • Page 13: Options By Model

    · OkiLAN 7100e+ 10/100 Base-T Ethernet Internal Print Server Kit · MFP Option Kit (Multi-function PC Peripheral Kit) · OKI HRS600 [600 dpi TX kit] (also called 8 MB Memory Expansion) · Handset OKIFAX 5950 Dual Line · 500 Sheet 2 Paper Tray Kit (UST-550) ·...

  • Page 14: Second Tray

    Second Tray Overview For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com Second Paper Tray The second paper tray has a 500 sheet paper capacity. With the second paper tray installed, the machine has a 750 sheet paper capacity (250 sheet standard tray plus 500 sheet second tray).

  • Page 15: Memory

    Memory Overview For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com Memory Expansion Several memory expansion cards are available. Each has a different memory storage capacity. All page numbers given are APPROXIMATES. Your results may vary, depending on the nature of your pages.

  • Page 16: Installation

    4 MB Capacity: 320 pages of Option 4 MB memory 8 MB This item is called the OKI HRS600 (600 dpi TX) Kit. Capacity: 640 pages of Option 8 MB memory You must have the 8 MB expansion card to utilize the 600 dpi TX feature.

  • Page 17: Oki Hrs600 (600 Dpi Tx Kit)

    Oki Data Web site: www.okidata.com General Information NOTE: this item is called the OKI HRS600 (600 dpi TX Kit), but it is also an 8 MB Memory Expansion Kit. This option adds 8 MB of memory to your machine.

  • Page 18: Activation

    Now you can use the high-resolution scanning/faxing feature. The full amount of memory is available, regardless of the setting for User Function 28. OKIFAX 5750/5950 Deactivation To deactivate high-resolution scanning and faxing: 1 Press Menu. 2 Type 28 on the numeric keypad.

  • Page 19: Handset

    Handset Overview For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com Handset The optional handset connects directly to your fax machine and works like a telephone. Installation Installation instructions are provided with the option at the time of purchase.

  • Page 20: Dual Line

    For Line 2, you adjust the Option Line Type. OKIFAX 5750/5950 Benefits of Dual Line A fax machine with dual line gives you the work capacity of two fax machines in the space of one. A fax machine with dual line makes an excellent relay key station (hub) for relay faxing.

  • Page 21: Basic Operations

    Basic Operations · Dual Line requires two telephone lines, each with a unique telephone number. Both lines must be the same type (PSTN or PBX). They must both be analog lines. · All transmissions using the second line are done from memory.
  • Page 22 (Sender ID), which uses two lines. · Some phone companies offer an automatic rollover feature as a service. Your fax machine will work with this feature. Contact your phone company for more information on the rollover feature.

  • Page 23: Unpacking

    Remove contents from the carton. Be sure that all the items listed below are included. If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit.

  • Page 24: Connecting To The Second Telephone Line

    [dual line access] (2). 3 Insert the other end into the wall jack for the second telephone line. OKIFAX 5750/5950 Displays, Reports, and Beeps The display usually shows the status of the first telephone line. Press HELP to display the status of the second telephone line.

  • Page 25: Setting The Option Line Type For The Second Line

    Setting the Option Line Type for the Second Line The second line type may be set to: · Send (transmit) only (TX) · Receive only (RX) · Send and Receive (ALL) 1 Press Menu/Exit to enter the menu. 2 Input speed access no. 31 (Option Line Type). 3 Press to select the desired mode, press Enter.

  • Page 26: Internet Fax

    · Information Provided · Components of an Internet Fax · What Your T.37 Internet Fax Machine Can Do OKIFAX 5750/5950 Operation Overview (End User) This section should be used as a quick-reference for using the your T.37 Internet Fax. This section does not provide detailed explanations of...

  • Page 27: Operation Overview (End User)

    Operation Overview (End User) Information Provided The following items provide the information you will need to use your fax machine. · User’s Guide · Warranty Document · Feature Set Guide · OKILAN 7100e+ User’s Guide · Software Utilities CD-ROM General Conditions To use Internet Fax, ·...

  • Page 28: Internet Fax Transmission

    DNS Server’s IP Address · Host Name · e-mail Address OKIFAX 5750/5950 These settings are similar to those of popular mail clients such as Netscape Messenger, Outlook and Eudora. You can start transmission when these settings have been configured. To send a fax, place a document on the machine and press the one-touch button on which the e-mail address of the recipient has been registered;...
  • Page 29 SMTP Server Address / Name Enter the SMTP server name or IP Address. If entering the server’s IP Address, be sure to type the dots (full-stops) dividing the numbers. Example: 192.168.1.1 You may enter a server name only if a DNS server has been configured.

  • Page 30: Internet Fax Reception

    · POP Server User Name · POP Server Password OKIFAX 5750/5950 The machine is ready to receive Internet Fax messages when these settings have been configured. To receive a fax message, the machine will access the server automatically at regular intervals according to the POP Interval Time setting.

  • Page 31: Accessing Network Settings

    Enter the password assigned to this machine for accessing the POP server. Accessing Network Settings From the Fax Machine Front Panel 1 Press Menu/Exit to enter the menu. 2 Using the numeric keypad, enter the User Function Number (see the following list).
  • Page 32 Extra Fine Mode User Function 90 IFAX Sender ID User Function 91 Domain Name User Function 92 Message Disposition Notification OKIFAX 5750/5950 User Function 93 Network Settings 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 4: SMTP SERVER NAME 5: POP SERVER NAME...

  • Page 33: Information Provided

    Information Provided The following items provide the information you will need to use your fax machine. · User’s Guide · Warranty Document · Feature Set Guide · OKILAN 7100e+ User’s Guide · Software Utilities CD-ROM Each item is explained below.

  • Page 34: Feature Set Guide

    Memory Options This section provides the information about the memory options for the product series. OKI HRS600 (600 dpi Transmission) This section provides the information about the 600 dpi Transmission option for the product series. Handset This section provides the information about the handset option for the product series.

  • Page 35: Okilan 7100E+ User's Guide

    JetSuite Pro. OKI Print Monitor Utility The OKI Print Monitor Utility enables printing from a Windows 95, 98 or NT server. OKI Print Monitor provides you with bi-directional communication over a network. Feature Set Guide: English...

  • Page 36: Components Of An Internet Fax

    Internet Fax followed from the time it was sent to the time it was received. The header is automatically generated as part of the Internet Faxing process. OKIFAX 5750/5950 E-mail The e-mail includes the To, From, and Date information. It may include RE: (Subject) and body text (e-mail message).

  • Page 37: What Your T.37 Internet Fax Machine Can Do

    What Your T.37 Internet Fax Machine Can T.37 Internet Fax is a feature with many capabilities. This unit can send and receive faxes via a Public Switched Telephone Network (PSTN) send and receive faxes via the Internet print via a Local Area Network (LAN)

  • Page 38: Helpful Hints (T.37)

    Helpful Hints (T.37) Your fax machine has many features and capabilities that will help you operate the machine save money save time “Help and Helpful Hints” in the User’s Guide summarizes the features and capabilities directly connected to saving money and time.

  • Page 39: E-Mail Addresses Vs. Pstn (Phone) Numbers

    Internet Faxing will be adversely affected. Backup / Archive (Network Scan) You can use your fax machine to create digital versions of documents you only have in hardcopy form. To do this, send the document as an Internet Fax to your e- mail address.

  • Page 40: Operation Overview

    Installation Setup Customization Installation and setup requirements may vary from system to system. OKIFAX 5750/5950 Installation Installation covers the physical procedures, such as removing the unit from the shipping packaging, connecting the power, telephone, and network lines, installing consumables. Installation may be performed by anyone.

  • Page 41: Lan Topologies And Operating Systems

    LAN Topologies and Operating Systems Listed below are the LAN topologies and operating systems supported by your fax machine. 10base-T Ethernet 100base-TX Ethernet (Fast Ethernet) Operating systems supported by the printer driver: Windows 3.1 Windows 95 Windows NT 4.0 Windows 2000 NetWare 3.x...

  • Page 42: Set Up (On A Network)

    Set Up (on a Network) Identifying Current Settings When your fax machine is setup on a network, settings for the machine are located in two places. settings stored on the fax machine settings recorded on the network card OKIFAX 5750/5950...

  • Page 43: Settings Recorded On The Network Card

    Settings Recorded on the Network Card There are two ways to print a report of the settings recorded on the network card. using the fax machine’s menu: print the NIC Configuration Report or the NIC Information Report pressing a button on the network card Using the Fax Machine’s Menu...

  • Page 44: Network Card Manual

    If you turn the power on while pressing this button down, the Network Card will initialize its settings. OKIFAX 5750/5950 Network Card Manual 7100e+ User’s Guide The 7100e+ User’s Guide, which is supplied with the optional network card, explains how to use the Network Card.

  • Page 45: Settings Stored On The Fax Machine

    Settings Stored on the Fax Machine General Information User Functions 80 to 93 are reserved for network settings. User Functions 80 to 82 are for network printing. User Functions 83 to 93 are for faxing using the Internet. User Function 93, Network Settings, is used to configure the network card.

  • Page 46: List Of User Functions (Network Settings)

    Extra Fine Mode User Function 90 IFAX Sender ID User Function 91 Domain Name User Function 92 Message Disposition Notification OKIFAX 5750/5950 User Function 93 Network Settings 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 4: SMTP SERVER NAME 5: POP SERVER NAME...
  • Page 47 User Function 80 Settings are: ON or OFF Default is: OFF. When Auto Tray Switch is set to ON, your fax machine will use paper from another tray when paper runs out in one tray. The optional second tray must be installed for this to function.
  • Page 48 Do not change the default configuration unless it is absolutely necessary. Settings are: 5 sec., 30 sec., 5 min. Default Setting is: 30 sec. OKIFAX 5750/5950 POP Interval User Function 83 Use this to set the interval between POP receptions.

  • Page 49: Delete Pop Message

    However, if there are more than 50 messages on the server, you may experience errors. Your fax machine will receive and print e-mails, but the log will not be correct. To correct this error Have the network administrator delete the received e-mails (mail data) on the mail server.

  • Page 50: Time Between Gmt

    The default setting is 0. In the United States, the difference is always a negative value. Example: East Coast Standard Time is -5. OKIFAX 5750/5950 Text Print User Function 86 This function determines if the body text of an e-mail is printed.

  • Page 51: Header Print

    Header Print User Function 87 This function determines how the e-mail header is printed. Text Print (User Function 86) must be ON for this setting (Header Print) to be valid. Available settings are: OFF, TYPE1, and TYPE2 OFF: Header does not print. The message and any TIFF attachments print.

  • Page 52: Extra Fine Mode

    Internet Faxing. Available settings are: 300 dpi or 600 dpi. The default setting is 300. If you want to use 600 dpi scan resolution, the OKI HRS600 (600 dpi TX) option (8 MB RAM) must be installed. OKIFAX 5750/5950...

  • Page 53: Domain Name

    Domain Name User Function 91 This function is only used when setting up your fax machine as a gateway for relay fax. This is also known as an off-ramp. This setting is required when forwarding e-mail received by SMTP to PSTN/ISDN.

  • Page 54: Message Disposition Notification (Mdn)

    The recipient MUST HAVE a mail program that uses the Message Disposition Notification (MDN) standard. Netscape Messenger, Eudora Pro, and the OKIFAX 5750/5950 Series Facsimile Machines support MDN. OKIFAX 5750/5950 When User Function 93, Network Settings, Item 12, Delivery Service Notification (DSN) is set to ON, you will receive a notification when your message arrives at the recipient’s inbox on the mail server.
  • Page 55 The format of the confirmation depends on the type of the receiving Internet Fax or mail client. If the recipient has the same Internet Fax machine as yours, a notification in the RFC-compliant format (shown in the example below) will be transmitted.

  • Page 56: Network Settings

    11: FAX E-mail Address 12: DSN Delivery Status Notification 13: NIC INITIALIZE OKIFAX 5750/5950 After changing the network settings under User Function 93, press MENU. The machine goes into standby mode. After a few seconds’ pause, the display shows that the Network Card is being initialized.
  • Page 57 DHCP Server If you are working with a DHCP (Dynamic Host Configuration Protocol) server, the following items are set automatically. 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 8: DNS P .SRV ADDRESS Domain Name Service Primary Server 9: DNS S .SRV ADDRESS Domain Name Service Secondary Server Use permanent IP addresses from DHCP.
  • Page 58 2: SUBNETMASK Sets the subnet mask. 3: DEFAULT GATEWAY Sets the default gateway address. OKIFAX 5750/5950 4: SMTP SERVER NAME Enter either the IP address or the host name of the SMTP mail server. If the DNS name of the SMTP server does not work, try entering the IP address of the SMTP server.
  • Page 59 5: POP SERVER NAME Enter either the IP address or the host name of the POP mail server. If the DNS name of the SMTP server does not work, try entering the IP address of the SMTP server. Restrictions If DNS has been set, use the host name (e.g., mail.network.com).
  • Page 60 The “~” (tilde) symbol shows on the display as “ Both uppercase and lowercase letters can be used. To change the case, press the CAPS key (one-touch key 31). OKIFAX 5750/5950 8: DNS P .SRV ADDRESS DNS means Domain Name Service. P.SRV means Primary Server.
  • Page 61 10: HOST NAME Enter the host name defined on this machine. Restrictions up to 64 characters may be entered. You may use Latin letters, numbers and symbols. To enter symbols, use either one-touch key 20 or key “0” of the numeric ten-key pad. The symbols that can be used are: ! # &...
  • Page 62 Some servers can send mail to servers without DSN. In this case, no delivery notification will be sent. OKIFAX 5750/5950 User Function 86, TEXT PRINT must be ON for your machine to receive and print delivery notifications.
  • Page 63 13: NIC INITIALIZE Resets the Network Card to its original factory settings. You may also reset the card to factory settings by pressing and holding the button on the card (if your network card has a button). Make sure that you want to do this before proceeding. When you reset the Network Card to factory settings, all current settings are lost.

  • Page 64: Changing Settings

    2 web page of the network card 3 OKIVIEW 32 (Adminmanager) 4 Telnet OKIFAX 5750/5950 Some settings can be accessed with any method. Other settings are only accessed by one method. This section lists the settings. The lists are organized by the method used to access the settings.

  • Page 65: Settings Changed Only By Using The Web Page

    Settings Changed Only by Using the Web Page Printer Status Network Status TCP/IP NetWare NetBEUI EtherTalk SNMP Printer Menu Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APO You can use the Web Page, Internet Fax, to adjust the settings for User Function 93, Network Settings.

  • Page 66: Settings Changed Only By Using Okiview 32

    Enable DHCP/BOOTP or RARP IP Address, Subnet mask, and Default Gateway Enable Banner for FTP / LPR DNS settings NetWare EtherTalk NetBEUI SNMP OKIFAX 5750/5950 Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APO You can use OKIVIEW 32 to adjust the settings for User Function 93, Network Settings.

  • Page 67: Using The Okilan 7100E+ Web Page

    You can use the Web page of the network card to change the items listed below User Function 93, Network Settings The Web page you access for your fax machine is slightly different from the Web page described in the OKILAN 7100e+ User's Guide.
  • Page 68 SNMP See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Using the OKILAN 7100e+ Web Page.” OKIFAX 5750/5950 OKIVIEW 32 The items listed here are only accessed via the web page. You can also use the web page to adjust the settings for User Function 93, Network Settings.
  • Page 69 POP3 Enables or disables the POP reception protocol. For normal operations, set this to Enable. SMTP Port Number Sets the SMTP protocol port number. Do not change this unless it is necessary. The default setting is 25. POP Port Number Sets the POP protocol port number.

  • Page 70: Using Okiview 32

    The settings available through OKIVIEW 32 are nearly the same as those accessible through the Web page. The Web page you access for your fax machine is slightly different from the Web page described in the OKILAN 7100e+ User's Guide.
  • Page 71 When you start OKIVIEW 32, you will see a list of the Network Cards connected to the printers and facsimiles. Check the MAC addresses of the printers and facsimiles to identify the Network Card you want to configure. The Network Card Report provides the MAC address as explained earlier.
  • Page 72 See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Setting Up the OKILAN 7100e+ Using OKIVIEW 32” or the OKIVIEW 32 on-line Help. EtherTalk Not used by this machine. OKIFAX 5750/5950 NetBEUI See the OKILAN 7100e+ User's Guide. SNMP See the OKILAN 7100e+ User's Guide.

  • Page 73: Telnet

    Telnet Your fax machine is Telnet capable. You can use Telnet (via the network) to change the network settings for your machine. There are differences between what you see and what is described in the OKILAN 7100e+ User's Guide. See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Setting Up the OKILAN 7100e+ Using OKIVIEW 32”...

  • Page 74: Customization

    OKIFAX 5750 1 through 40. OKIFAX 5950 1 through 80. For Speed Dials 41 (OKIFAX 5750) or 81 (OKIFAX 5950) and above, program the number(s) and print the Telephone Directory. See the User’s Guide, “Reports, Telephone Directory.”...
  • Page 75 1 Press Menu/Exit to enter the menu. to select Location Program. Press Enter. 2 Press 3 The cursor will be at Speed Dial. Press Enter. 4 Input the speed dial number you want to program, then press Enter. E-mail addresses can ONLY be programmed in One-Touch keys 1 - 40.

  • Page 76: Confirming E-Mail Address Programming

    Confirming e-mail Address Programming If you want to check / verify an e-mail address you have programmed, print the Telephone Directory. See the User’s Guide, “Reports, Telephone Directory.” OKIFAX 5750/5950 E-mail Address Restrictions · up to 64 characters may be entered.

  • Page 77: Using Internet Fax

    Using Internet Fax Sending a Document General Information Sending a document from the document feeder of the machine using the Internet Fax feature is very similar to sending a document using the Public Switched Telephone Network (PSTN / regular phone line). See the User’s Guide, “Basic Faxing, Sending a Fax.”...

  • Page 78: How To Send A Document

    You must send the document as an Internet Transmission. See the following section (“Sending to a Non- Programmed E-mail”) for more information. OKIFAX 5750/5950 3 Press Start. 4 The machine scans the document and stores the document’s image data into memory.

  • Page 79: Sending To A Non-Programmed E-Mail

    Sending to a Non-Programmed E-mail Also known as Numeric Keypad (Walk-up) e-mail faxing If you want to send an Internet Fax, but you do not want to program the e-mail address as a One-Touch, you must make sure that it is sent as an Internet Transmission. Load the document.

  • Page 80: Tiff Format

    200 x 200 dpi in FINE mode · 300 x 300 dpi 600 x 600 dpi * in EX-FINE * the OKI HRS600 (600 dpi TX) option must be installed · 200 x 200 dpi in PHOTO mode The images are compressed using one of the standard formats used on faxes: ·...

  • Page 81: Viewing Tiff Files

    Viewing TIFF Files To view TIFF files, you must have a TIFF viewer installed on your PC. Microsoft Windows 95, 98, NT 4.0 and 2000 have a viewer called Imaging, which you can use to view TIFF files. Before printing a TIFF file from Imaging, go to OPTIONS in either the Print screen or in Properties and set the Print format to “Fit to Page.”...

  • Page 82: Receiving Internet Faxes

    If your machine performs a manual reception, but no messages (mail) are on the server, service code F941 is used as the record of the session. OKIFAX 5750/5950 Internet Faxes are received into memory. Make sure that your machine has enough free memory to receive fax messages.

  • Page 83: Automatic Reception

    Automatic Reception If your machine performs an automatic reception, but no messages (mail) are on the server, no record of the session is made. Single Message If one message is on the server, your machine receives the message and prints it. Multiple Messages If more than one mail message is on the server, your machine receives all of the messages and prints them.

  • Page 84: Receiving Tiff Files

    [the OKI HRS600 (600 dpi TX) option must be installed] · 200 x 400 dpi The OKI HRS600 (600 dpi TX) option must be installed if you want to receive files with 600 x 600 dpi resolution. Compression Your machine can receive files with the following compression formats.

  • Page 85: Receiving E-Mails (Body Text)

    Symbols ! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~ Your fax machine cannot print · Base 64 encoded text Your fax machine may not be able to print · messages from an e-mail client ·...

  • Page 86: Gateway Services (Forwarding)

    Gateway Services (Forwarding) Faxes to an e-mail Address Your fax machine can forward incoming faxes from an F-Code fax machine to an e-mail address. Important! Be aware that although your OKIFAX has security features (password protection, access restricted to certain domain names), any system is vulnerable to attack.

  • Page 87: E-Mails To A Fax Number

    How it works 1 An F-Code fax machine sends the fax message to your Internet Fax machine. 2 Your Internet Fax machine then converts the message to an e-mail and forwards it to a mail server. 3 The mail server then sends the e-mail to a computer or another Internet Fax.

  • Page 88: Example

    Example The e-mail address of your fax machine is: 5950@somedomain.com To use the Gateway Service, the sender would use: FAX=5551212@5950.somedomain.com This follows the format FAX=[telephone number}@{domain name}. OKIFAX 5750/5950 Image Restrictions · only TIFFs can be forwarded TIFFs must be the type of file your machine can receive.

  • Page 89: Mail Address Format

    Domain name network.com e-mail Address FAX=[telephone number]@intfax.network.com Both the mail server and your fax machine use this e-mail address for forwarding the message. Domain Name Restrictions You must register the domain names that your machine will communicate with (receive data from) when forwarding e-mail-to-fax.

  • Page 90: How It Works

    4 The mail server forwards the message to the Internet Fax. 5 The Internet Fax then forwards the message to an F-Code fax machine with the telephone number of 123. OKIFAX 5750/5950 It is also possible for an e-mail client to communicate directly with this machine.

  • Page 91: Mail Server Settings For E-Mail-To-Fax Gateway Service

    To use gateway service 1 (e-mail-to-OKIFAX-to-G3 FAX), the mail server and the DNS server must be configured to forward e-mail to the your fax machine. Here are some examples of settings for forwarding mail to the your fax machine.

  • Page 92: Dns Server

    You will need to know or set the following items. · Network Setup · Install the fax machine as a device on the network · Add a record to the zone file · Add a PTR record to the reverse zone file ·...
  • Page 93 Host name of the fax machine: fax.abc.com IP address of the fax machine: 192.168.1.105 Add a Record Add a record of the fax machine on the zone file of the DNS server (dns.abc.com). Address (A) record ……… mail.abc.com. IN 192.168.1.100 dns.abc.com.

  • Page 94: Mail Server

    If mail server mail.abc.com has been set up in this way, it will regard mail to xxxx@fax.abc.com as mail to one of its users and will not forward it to your fax machine. To prevent this, configure the mail server so it does not process mail addressed to host fax.abc.com.
  • Page 95 3 Create sendmail.cf 4 overwrite the original sendmail.cf with it. 5 Restart the mail server. After the above changes, sendmail will forward mail addressed to xxxx@fax.abc.com to your fax machine instead of processing it itself. Feature Set Guide: English...

  • Page 96: Mail Forwarding Process

    (To: fax=123@fax.abc.com) 2 Mail server makes enquiry to DNS server regarding fax.abc.com 3 DNS replies to mail server (returns the IP address of fax.abc.com) 4 Mail server forwards mail to fax machine 5 FAX communication to FAX number 123 OKIFAX 5750/5950...

  • Page 97: Network Scanner

    IFAX Sender ID (User Function 90), or it will appear on your scanned images Example Here is an example of using your fax machine as a network scanner. You have a hard copy document that you would like to have on file as a digital copy.

  • Page 98: Image Resolution

    The setting for User Function 89: Ex.Fine Mode adjusts the resolution of the scanned image. The resolution may be set between 300 and 600 dpi. The OKI HRS600 (600 dpi TX) option (8 MB of memory) must be installed to achieve 600 dpi scan resolution.

  • Page 99: Network Printing

    Network Printing Printing Documents To use your fax machine to print documents via the LAN, you need to install the appropriate software from the supplied CD-ROM and make the correct settings for your environment. A brief description of each of the supported operating systems and the suggested installation procedure appears in this section.

  • Page 100: Operating Systems

    · remote printer mode The Network Card supports either mode. To use NetWare, the fax machine should be attached as a printer under NetWare control. For more details, see the information on the supplied CD-ROM. OKIFAX 5750/5950 Windows NT 4.0 and Windows 2000...

  • Page 101: Windows 95/98

    Install the network card utility. Install the Oki Print Monitor (LPR Utility). Configure the network card. When printing directly from Windows 95/98, the Oki Print Monitor (LPR Utility) should be installed from the supplied CD-ROM. TCP/IP must be installed in Windows 95/98 in order to use Oki Print Monitor (LPR Utility).

  • Page 102: Other Operating Systems

    For more details, see the information on the supplied CD-ROM. When using the above utilities, the setup screen for EtherTalk, which the fax machine does not support, will be displayed. Set EtherTalk “Disable” to prevent it from being used.

  • Page 103: Configuration

    Configuration Network settings can be modified through the front panel (menu) of your fax machine via User Function 93: Network Settings. 1 Press Menu/Exit to enter the menu. to select Setup, press Enter. 2 Press 3 Press until LANOPTIONS appears on the display.

  • Page 104: Settings

    User Function 80 Settings are: ON or OFF Default is: OFF. When Auto Tray Switch is set to ON, your fax machine will use paper from another tray when paper runs out in one tray. The optional second tray must be installed for this to function.
  • Page 105 If Paper Size Check is set to ON, an alarm displays when the paper size specified from the PC does not match the paper size specified for the tray of the fax machine. When this alarm is displayed, put the correct size of paper in the specified tray.

  • Page 106: Banner Output

    Banner Output Your fax machine supports TEXT-style Banner of NetWare 3.x and NetWare 4.x. Only US-ASCII characters will print. Any characters that cannot be printed are shown as spaces. If a NetWare banner cannot be printed, alter the configuration ·...

  • Page 107: Problem Solving

    If your fax machine displays the message, OPTION BOARD ERROR, an error may have occurred at the interface between the fax machine and the network card. Turn off the fax machine. Verify that the network card is correctly installed. Turn the machine on. LAN Data Error...

  • Page 108: Network Administrator

    Internet operation. Individual RFCs define specific aspects of network or Internet operation. Numbers 900 and above are codes defined specifically for this Internet Fax. OKIFAX 5750/5950 Codes E001 Text print When E001 occurs, the “Number of Pages”...

  • Page 109: Smtp Protocol Error Codes

    SMTP Protocol Error Codes The following are SMTP protocol error codes given in RFC821. RFC is an Internet “standards” term meaning “Request For Comment.” RFCs are documents that define standards or proposed standard-definitions for network and Internet operation. Individual RFCs define specific aspects of network or Internet operation.

  • Page 110: Pop3 Communication Errors

    Activity Report is blank. F002 Text received but not printed When F002 occurs, the Number of Pages column in the Activity Report is blank. OKIFAX 5750/5950 F010 POP protocol USER command error F020 POP protocol PASS command error...

  • Page 111: Transmission Troubleshooting

    An error may have occurred at the interface between the fax machine and the network card. Turn off the fax machine. Verify that the network card is correctly installed. Turn the machine on. I have turned MDN (or DSN) ON, but no confirmation has been returned.

  • Page 112: Reception Troubleshooting

    An error may have occurred at the interface between the fax machine and the network card. Turn off the fax machine. Verify that the network card is correctly installed. Turn the machine on. A communication error occurs during reception, and a report is printed out.
  • Page 113 User Function 86: TEXT PRINT is set to ON. Some e-mail clients send e-mail using unusual formats which this machine cannot receive. The fax machine prints out a large number of meaningless characters. It may be printing out Base64-encoded data.

  • Page 114: E-Mail-To-Fax Troubleshooting

    Internet Fax? Is the format of the TIFF file you are sending supported by this Internet Fax? OKIFAX 5750/5950 I have sent a text to the Internet Fax, but it does not forward it. This machine does not forward text.
  • Page 115 POP until the Network Administrator deletes them. Available settings are: OFF: Do not delete mail TYPE1: Delete only the mail your fax machine can print TYPE2: Delete all mail The default setting is TYPE2. The communication logs (records) for the messages received by my fax machine are not correct.
  • Page 116 TYPE2: All header information prints. This information includes all routing and server information. The default setting is OFF. OKIFAX 5750/5950 When I scan documents, my fax machine sender ID is included. Check the setting for User Function 90: IFAX Sender ID. Make sure it is OFF.
  • Page 117 My fax machine sender ID is not included in documents I am sending. Check the setting for User Function 90: IFAX Sender ID. Make sure it is ON. This function determines if the sender ID is included with images scanned by the Internet Fax.
  • Page 118 My server does not support APOP, and my fax machine is experiencing communication errors Make sure the OKIVIEW 32 Setting, Use APOP, is set to OFF. This setting is available when you are using a POP server that supports APOP.

  • Page 119: Printing Troubleshooting

    Printing Troubleshooting I want to use my fax machine as a printer. When I try to install the printer driver on my Windows 2000 system, I get a warning message about authentication. Ignore this message if it appears. It will not cause any problems with the installation of the driver.

  • Page 120: T.38

    T.38 Overview For the latest product and technical support information, visit the Oki Data Web site: T.38 Internet fax allows you to send and receive real-time faxes via the Internet. The T.38 information is divided into these sections. · Overview ·...

  • Page 121: Information Provided

    · Warranty Document · Feature Set Guide · CD-ROM (shipped with the product) What Your T.38 Internet Fax Machine Can T.38 Internet fax is a feature with many capabilities. This unit can · send and receive faxes via a Public Switched Telephone Network (PSTN) ·...

  • Page 122: What Is An Alias

    T.38 device. The alias is usually a shorter number used as a label (alias) for the longer IP Address. OKIFAX 5750/5950 Example Here is an example of aliases. You work at the home office of a bank. You have eight branch offices that you communicate with.

  • Page 123: General Conditions

    General Conditions To use the T.38 Internet fax, · the machine must be connected to a LAN · the Address Table (found in the Console Software) must be correctly set up · the end user must know the aliases assigned in the Address Table (found in the Console Software) the aliases assigned in the Address Table must be programmed (as One-Touch keys) in the facsimile...

  • Page 124: Helpful Hints (T.38)

    Helpful Hints (T.38) Your fax machine has many features and capabilities that will help you · operate the machine · save money · save time “Help and Helpful Hints” in the User’s Guide summarizes the features and capabilities directly connected to saving money and time.

  • Page 125: Internet Fax

    Internet fax can mean · fax communication conducted via the Internet. · a fax machine capable of Internet Faxing. · the document (fax) sent via the Internet. “Real-Time” Fax “Real-Time” Fax is a type of facsimile transmission that uses Internet Communication and Confirmation.

  • Page 126: T.38 Vs. Pstn Communications

    The T.38 transmission must be real time. “#” Symbol When you use your fax machine to send or receive a T.38 protocol transmission, you must make sure that the machine “knows” to use T.38.

  • Page 127: End User Information

    End User Information Using the T.38 protocol for faxing is very similar to using PSTN for faxing. This section covers the differences between T.38 and PSTN faxing. Be sure to refer to the User’s Guide for general information about using your facsimile machine. Requirements To use T.38 protocol for faxing, you must ·...

  • Page 128: Limitations And Suggestions

    PSTN (regular phone fax) number. If the T.38 connection does not work, your fax will be sent using the “regular” fax method, PSTN. OKIFAX 5750/5950 · To stop transmission, press STOP. The transmission terminates immediately, without asking for confirmation.

  • Page 129: Operation

    Operation You can send or receive transmissions using T.38 protocol. Your Installer (Network Administrator) must program the Address Table via the Console Software before you can send or receive using T.38 protocol. Sending a T.38 Fax When you enter the alias (destination), and you are using T.38, you can enter the numbers 0 through 9 and the symbols # and *.
  • Page 130 You must send the document as an Internet Transmission. See the following section (“Sending to a Non- Programmed Alias”) for more information. OKIFAX 5750/5950 Press Start. The machine scans the document and the display shows that a transmission is being attempted.

  • Page 131: Sending To A Non-Programmed Alias

    Sending to a Non-Programmed Alias Also known as Numeric Keypad (Walk-up) T.38 faxing If you want to send a T.38 Internet fax, but you do not want to program the alias for the IP Address as a One-Touch, you must make sure that it is sent as an T.38 Internet transmission. 1 Load the document.

  • Page 132: Troubleshooting (End User)

    · Make sure the remote machine is T.38 capable. · Make sure the # symbol is the first character in the alias you are contacting. OKIFAX 5750/5950 Error Codes (End User) Contact your network administrator if any of these error codes are displayed.

  • Page 133: Reports (End User)

    Reports (End User) Using T.38 does not generate any unique reports. The standard reports of the machine include sections and information about G3, as well as the “regular” information. Configuration Report The IPFAX Options section lists some of the T.38 (IPFAX) settings.

  • Page 134: Installer (Network Administrator) Information

    T.38 facsimile machine using private IP Addresses. This section assumes that you are a qualified Network Administrator and that you are familiar with network technology and protocols. OKIFAX 5750/5950 Global vs. Private IP Addresses There are two types of IP Addresses. · Global ·...

  • Page 135: Dhcp

    DHCP DHCP Setting (On or Off) The factory default setting for DHCP is ON. You use the IPFax Console Software to change the setting for DHCP from ON to OFF. When DHCP is ON, and the unit is connected to a network that employs a DHCP server, the unit will automatically be assigned an IP Address.

  • Page 136: Determine The Dhcp Setting

    From the top menu, select Network. If the Use DHCP box is checked, DHCP is ON. If the Use DHCP box is not checked, DHCP is OFF. OKIFAX 5750/5950 Printing the Configuration Report Press Menu/Exit to enter the menu. to select Report Print, press Enter.

  • Page 137: Windows Nt Dhcp Server Settings

    Windows NT DHCP Server Settings This section will provides basic information on working with Windows NT DHCP Servers. For more information, refer to your Windows NT Server manual and resource kit. The settings listed below are required for the T.38 board to work with a Windows NT DHCP Server.
  • Page 138 However, address leasing made to all terminals is infinite. If you remove a client from the network, the IP Addresses cannot be reused. OKIFAX 5750/5950 Reserve IP Addresses individually at [Add Reservation] on Scope. This allows IP Addresses to be fixed for MAC addresses.

  • Page 139: Installation Process

    Installation Process As an installer, you will complete several steps. · Physically install the T.38 facsimile machine · Obtain a static IP Address for the T.38 facsimile machine · Program the IP Address, Subnet Mask, and Default Gateway for the T.38 facsimile machine. Do this using User Functions in the menu of the facsimile machine.

  • Page 140: Static Ip Address

    The default setting for DHCP is ON. Refer to the section, “DHCP, Setting DHCP On or OFF” of this T.38 section of the Feature Set Guide. OKIFAX 5750/5950 Making an IP Address Static If you are working with a DHCP server, you must make the IP Address assigned to the T.38 facsimile machine static.

  • Page 141: Program The Ip Address, Subnet Mask, And Default Gateway

    Program the IP Address, Subnet Mask, and Default Gateway Program the IP Address, Subnet Mask, and Default Gateway by using the menu of the facsimile machine. Use User Function 83, IPFAX Initialize to initialize the T.38 board before you program the IP Address, Subnet Mask, and Default Gateway.

  • Page 142: Install The T.38 Software

    The T.38 Software (which includes the IP Fax Console Software) must be installed on a PC on the network that the T.38 machine is attached to. OKIFAX 5750/5950 Set Up the Address Table Use the IP Fax Console Software to set up the Address Table for the T.38 facsimile machine.

  • Page 143: Provide Aliases To The End User

    Provide Aliases to the End User Provide the aliases for the IP Addresses (set up in the Address Table) to the end user. We strongly recommend that you program the aliases to the One-Touch or Auto Dial keys of the T.38 facsimile machine. When programming the One-Touch keys, remember that the “#”...

  • Page 144: Specifications

    Specifications Network 1 port 10BASE-T OKIFAX 5750/5950 Protocol Call Control TCP / IP UDP / IP Procedure ITU-T H.323 Fax Communication Method TCP / IP UDP / IP Procedure ITU-T T.38 Maintenance TCP / IPx Procedure Unique to the facsimile machine...

  • Page 145: T.38 Menu Options

    T.38 Menu Options Use User Function 83, IPFAX Initialize to initialize the T.38 board before you program the IP Address, Subnet Mask, and Default Gateway. When you use User Function 83 to initialize the T.38 board, you turn DHCP OFF. You can use the front panel of the facsimile machine to access the following T.38 menu options.

  • Page 146: Problem Solving

    DHCP failure 15FE: Board error 15FF: Board error OKIFAX 5750/5950 Does the port number used in IPFAX communication match the IPFAX of the remote machine? Is the remote device T.38 compliant? Is the connected network 10 BaseT? This facsimile machine does not support 100 BaseT.

  • Page 147: X

    The machine uses PSTN, not T.38 Verify that the end user is entering “#” as the first character when entering the alias for the IP Address. Identify the PSTN number the facsimile is sending to. Ask the end user if they are using a One-Touch key to send.

  • Page 148: Software Programs On The Cd

    The Discovery Program allows you to: · to find T.38 boards on the LAN · create a list of the T.38 boards on the LAN · connect the T.38 boards with the console software OKIFAX 5750/5950 Specifications Operating Systems Windows 98 Windows 95 Windows NT 4.0...

  • Page 149: Installing The Software Programs

    Installing the Software Programs If you are reinstalling the software, you must uninstall the old program first. Close all open programs. Insert the CD into the CD drive. Run Setup (from the CD). Follow the on-screen prompts. When the installation is complete, reboot the PC. Accessing the Software Programs IPFax Console Software On the desktop, select Start –...

  • Page 150: Ipfax Console Software

    At the prompt, enter the IP Address of the T.38 device you are installing. At the prompt, enter the TCP Port Nos. The default setting for the TCP Port is 50200. OKIFAX 5750/5950 Click OK. The IPFax Password screen appears. The default password is IPFAX IPFAX is all uppercase, single byte characters.

  • Page 151: Status Screen

    Status Screen The Status screen displays the status of the following items · Device Mode · Communication (channel status) · LAN · Alias Address · IP Address Device Mode Operation indicates operation mode Install indicates install mode Communication (channel status) Line closed: the line can’t be used.

  • Page 152: Display Screen

    To access the screens, run the IPFax Console Software, connect to the T.38 device you want to work with, and click on either Set Display or Set Change. OKIFAX 5750/5950 Display Screen Clicking on Cancel closes the screen. Clicking on Save saves the setting values to a PC file and then closes the screen.

  • Page 153: Network Settings

    Network Settings List The settings shown on the Network Settings Display and Change Screens are: Host Name MAC Address Use DHCP IP Address Default Gateway Subnet Mask TCP Port No. for receiving TCP Port No. for Console TCP Port No. UDP Port No.
  • Page 154 The default setting is 50000. Settings may range from 50000 to 50099. UDP Port No. The default setting is 50100. OKIFAX 5750/5950 USE NAT The default setting is USE NAT OFF. The box is not checked. USE NAT must be ON to work with global IP Address.
  • Page 155 TCP Handshake T.O. Value (Sec) The default setting is 30 seconds. This setting determines the amount of time in seconds) allowed to make the TCP connection. You can set the interval from 1 to 99. T38 Transmission Speed The default setting is 1 Mbps. This setting determines the maximum data transfer speed.

  • Page 156: Gatekeeper

    (see the copyright information at the front of this manual), the only Gatekeeper recommended for use with the Oki T.38 device is the Oki BS1200-GK. If you would like more information on this product, please...
  • Page 157 Explanation Alias Address The default setting is 2000. Use Gatekeeper Determines if Gatekeeper is used or not. The default setting is Use Gatekeeper OFF. The box is not checked. Gatekeeper is not used. If Use Gatekeeper is ON, the box is checked. Gatekeeper is used.
  • Page 158 The Time-out Time determines the amount of time Gatekeeper has to respond to each message. The Number of Retries determines how many retries Gatekeeper will perform for each message. OKIFAX 5750/5950 Time-out default is 5 seconds. Number of retries default is 2. Time-out default is 3 seconds.

  • Page 159: Address Table

    Address Table The Address Table in the IPFax Console Software is a registry of the IP Addresses and aliases for the T.38 devices your T.38 Internet facsimile machine can communicate with. You can register up to 100 T.38 devices in the Address Table. When you are using T.38 communication protocols, the T.38 Internet facsimile machine can only communicate with the IP Addresses registered in the Address Table.
  • Page 160 The branches are assigned aliases 02 through 09. When you fax to each other using T.38, you use #01 to connect to the home office, and #02 through #09 for the branches. OKIFAX 5750/5950 IP Address There are two types of IP Addresses. · Global ·...
  • Page 161 Working with the Address Table Add a Device Use the box Alias Address below the table to enter the alias for the T.38 device you are registering. Use the box IP Address below the table to enter the IP Address for the T.38 device you are registering. Use the box Port No.
  • Page 162 Remember to inform your end users of relevant changes to the Address Table. Your end users use the aliases to contact the remote T.38 devices. OKIFAX 5750/5950 Clear the Entire Table Make sure that you want to delete the entire table before performing this procedure! “All Clear”...

  • Page 163: Changing The Password

    Changing the Password The password is IPFAX until you change it. IPFAX is all upper case, single-byte characters. To change the password, Start the IPFax Console software. On the desktop, select Start – Programs – IPFAX console. Connect the software to the T.38 device you want to work with.

  • Page 164: Forget The Password

    Program the IP Address, Subnet Mask, and Default Gateway (User Functions 80, 81, and 82). Use the default password (IPFAX) create a new password. OKIFAX 5750/5950 Printing the Configuration Report Press Menu/Exit to enter the menu. to select Report Print, press Enter.

  • Page 165: 80 Ip Address

    Use User Function 83, IPFAX Initialize to initialize the T.38 board before you program the IP Address, Subnet Mask, and Default Gateway. When you use User Function 83 to initialize the T.38 board, you turn DHCP OFF. User Function 83, IPFAX Initialize Press Menu/Exit to enter the menu.

  • Page 166: Updating The T.38 Board Firmware

    Firmware upgrades are developed on an as needed basis. To learn if a firmware upgrade is available, contact your Oki Data Authorized Service Dealer. You must have the file with the firmware upgrade before you begin this procedure. The T.38 facsimile machine cannot be used for communications while the upgrade is being performed.
  • Page 167 DO NOT turn off the T.38 facsimile machine while the upgrade is in progress. If the machine is turned off, it will malfunction when it is turned on. The machine will also malfunction if an error occurs at the PC during the firmware upgrade. To correct the problem, you must upgrade the firmware again.

  • Page 168: Memory Dump

    From the top tool bar, select Maintenance. From the drop down menu, select Memory Dump. The Memory Dump screen displays. OKIFAX 5750/5950 In the Read Address (Hex) box, use a hexadecimal number to enter the top address of the memory you wish to dump.

  • Page 169: Version Information

    Version Information If you need technical support on this product, you may need to provide the software version information. To identify the versions of the device programs and the console software, Start the IPFax Console software. On the desktop, select Start – Programs – IPFAX console. Connect the software to the T.38 device you want to work with.
  • Page 170 Click Discovery. If a list already exists, it is displayed in the Discovery Table. The Discovery Table can have 256 addresses. OKIFAX 5750/5950 Adding to the Discovery List Click Discovery to add a device to the list. Clearing the Discovery List Click Clear to clear the contents of the list.
  • Page 171 Connecting to the IPFax Console Software from the Discovery Program To connect to the IPFax Console Software from the Discovery Program, Using the Discovery List, double-click on desired console connection destination. click on desired console connection destination and then click Console. The console software starts and connects to the T.38 device at the IP Address you selected.

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