Oki OKIFAX 5780 User Manual
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Oki OKIFAX 5780 User Manual

Oki fax machine user's guide 5780, 5980
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Summary of Contents for Oki OKIFAX 5780

  • Page 1 5780_5980.tif User’s Guide P/N 59336802...
  • Page 2 Mount Laurel, NJ 08054-4620 United States of America Trademark Information OKI and Oki Data are registered trademarks and OKIFAX is a trademark of Oki Electric Industry Company, Ltd. Wordcraft is a trademark of Wordcraft International Limited Touch-Tone is a registered trademark of American Telephone and Telegraph.

  • Page 3: Table Of Contents

    Saving Time ... 16 Helpful Hints ... 17 References ... 19 Introduction ... 20 Oki Data Web Site ... 20 Features ... 21 Getting to Know Your Machine ... 24 Components ... 24 Control Panel Keys and Indicators ... 29 One-Touch Keypad ...
  • Page 4 Memory Reception Mode [MEM] ... 66 Forwarding Mode [FWD] ... 67 PC Fax Mode [PC] ... 67 OKIFAX 5780/5980 Dial and Incoming Call Parameter Settings ... 68 Setting Dial and Incoming Call Parameters ... 68 Dial Parameter Settings ... 68 Redial Tries ...
  • Page 5 Connecting to a PBX ... 77 Entering a PBX Dial Prefix ... 78 Clearing the PBX Dial Prefix ... 78 Programming Speed Dial Numbers ... 79 Types of Speed Dials ... 79 One-Touch Speed Dials ... 80 2- or 3-Digit Speed Dials ... 82 Group Faxing ...
  • Page 6 Finding a Group ... 121 Finding a Group Name ... 122 Group Directory Report ... 122 Using Speed Dial/Search ... 123 OKIFAX 5780/5980 Broadcasting ... 124 What is a Broadcast Fax? ... 124 Sending a Broadcast Fax ... 125 Deleting a Location from a Broadcast Fax ... 126 Advanced Operations ...
  • Page 7 Relay Entry Report ... 159 Status of Relay Broadcast Report ... 160 Printing the Relay Fax at the Hub ... 161 Sending Documents Requested by Another Fax Machine (Polling Transmission) ... 162 Explanation of Polling Transmission Types ... 163 Feeder (Document Tray) Polling ... 165 Memory Polling ...
  • Page 8 Printing Other Reports ... 185 List of Reports ... 186 Printed from the Menu ... 186 Automatically Generated ... 186 OKIFAX 5780/5980 Activity Report ... 187 Printing the Activity Report ... 187 Active Memory Files Report ... 188 Printing the Active Memory Files Report ... 188 Broadcast Confirmation Report ...
  • Page 9 Problem 6: The display shows a communication error..227 Problem 7: You sent a fax but the image the remote fax machine received was very poor..228 Problem 8: You keep getting reports you do not want..228...
  • Page 10 You set your machine for delayed transmission but it did not send..231 Problem 15: Your machine will not poll a remote fax machine..231 Problem 16: Your machine is connected to a PBX and you can’t dial out.

  • Page 11: Help And Helpful Hints

    Help and Helpful Hints Your fax machine has many features and capabilities that will help you operate the machine save money save time The Help button provides valuable information to help you operate the machine. This section summarizes the features and capabilities directly connected to saving money and time.

  • Page 12: Help Key

    Help Key Where is the Help Key? The Help key (1) is a control panel key. Fig1_08a.eps OKIFAX 5780/5980 What Does Help Do? When you press the Help key, a Help List and Function List print. The Help List is a guide for using key features of the machine.

  • Page 13: Help List

    Help List The Help List covers the items listed below. Program Speed Dial Numbers Program Groups Sending a Fax to Multiple Locations (Broadcast) Sending a Fax to a Single Location Copying Delayed Faxing Function Settings Report Printing Message Confirmation Report Function List The Function List is a report of the product’s menu programming structure.

  • Page 14: Saving Money

    Most phone services offer lower phone rates during off-peak times and for local phone connections. Your fax machine allows you to take advantage of lower phone rates. Some savings depend on the options you have purchased and the type of fax machines you communicate with.

  • Page 15: Control Access To Your Machine

    Control Access to Your Machine You can control access to your machine. The method you use determines the amount of access control. A password (Department Code) must be entered or the machine cannot be used. The machine can only be used by people who have the password (Department Code).

  • Page 16: Help Button

    You do not have to wait for one operation to finish before beginning another. For more information, refer to “Basic Faxing, Dual Access.” www.okidata.com Oki Data’s web site, www.okidata.com, provides the most current information available for your fax machine. You can find information at your convenience, at any time.

  • Page 17: Helpful Hints

    One Touch Sheet(s). The One Touch Sheet(s) provide space for Speed Dial numbers 1 through xx where xx = 40 (Model 5780) 80 (Model 5980) For for higher Speed Dial numbers, program the number(s) and print the Telephone Directory. For more information, see “Reports, Telephone Directory.”...

  • Page 18: Recording Addresses And Passwords

    To quickly print the Message Confirmation Report for the most recent transmission performed by the machine, press ENTER twice. OKIFAX 5780/5980 Recording Addresses and Passwords Be sure to record any addresses and passwords you program. Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance.

  • Page 19: References

    References There are four very useful reference documents that you should print and keep near your fax. These documents are very helpful when programming your machine. Help and Function Lists Press Help and these lists print. The Help List provides instructions for using the control panel to access or program various machine settings and functions.

  • Page 20: Introduction

    For information on the options, see “Options and Accessories.” OKIFAX 5780/5980 Oki Data Web Site The Oki Data Web Site provides the most current information available on your product. An on-line version of this document is available for viewing via Oki Data’s Web Site.

  • Page 21: Features

    Speed Dial Speed Dial numbers are pre-programmed telephone numbers. There are two types of speed dial numbers: one-touch and 2- or 3-digit entry faxing OKIFAX 5780 40 one-touch 100 numbers for 2- or 3-digit entry faxing. OKIFAX 5980 80 one-touch 150 numbers for 2- or 3-digit entry faxing.

  • Page 22: Problem

    If power is lost, messages in memory will be saved for 72 hours. 33.6K bps transmission rate Fast, efficient communications. Large-capacity memory OKIFAX 5780 2.5 Mbyte This provides storage capacity of up to 200 pages. OKIFAX 5980 12.5 Mbyte This provides storage capacity of up to 1,000 pages.
  • Page 23 Closed network Prevents the reception of unsolicited communications. Large Paper Capacity 250 sheet paper cassette (universal size: legal, letter, A4). A 500 sheet optional second paper tray is available. With the second tray installed, the total capacity of the machine is 750 sheets. Fax forwarding Document can be forwarded to a designated location after being stored in memory (setting can also be used to...

  • Page 24: Getting To Know Your Machine

    Displays status of machine and operation in progress. One-Touch Keypad Use for one-touch dialing of preprogrammed telephone numbers and for entering alphabetic, numeric and special characters for programming and ID entries. Numeric Keypad Use to enter telephone numbers, program information, and manual dialing. Fig_01.eps OKIFAX 5780/5980...
  • Page 25 Manual Paper Feeder Tray Fold out for manual paper feed (bypass paper tray). Use this to feed different types of paper directly into the machine. Copy Stacker Release Buttons Press these two buttons (one on each side), to gain entry to the toner/image drum area.
  • Page 26 Up position: copies exit the machine face down. Down position: copies exit the machine face up. Use this lever when copying or when using the optional printing capability. Features vary according to the model of your machine. Fig_01.eps OKIFAX 5780/5980...
  • Page 27 17 AC Power Cord Socket Plug the AC power cord (supplied with the unit) into this socket. 18 Line Jack Jack for connection to main outside telephone line. 19 Back Cover Remove this cover to expose the expansion (installation) slots for certain options. Options vary according to the the model of your machine.
  • Page 28 LED print head and transfers it to the printing paper. Install a new image drum unit* when Replace Drum appears on the display panel. * Only install image drum units specified by OKI for use in this machine! See “Maintenance.” 25 Toner Cartridge This black cylinder, installed inside the image drum unit, contains the black powder used as the machine’s ink for...

  • Page 29: Control Panel Keys And Indicators

    Control Panel Keys and Indicators Fig1_08.eps User’s Guide: English...
  • Page 30 Move to the next option in the same operational layer when programming the machine. Move to the lower row from the upper row when data (such as telephone numbers) is listed in two rows. OKIFAX 5780/5980 ÿ©ÿ Shift Right Key: Use this key to: Move to the next operational layer in the programming of the machine.
  • Page 31 Help Key Press this key to print out Help and Function lists. Resolution Key (Photo, Ex.fine, Fine, STD indicator lights) Use this key to set the desired resolution of the fax/copy after loading the document. Use the Photo setting when the original document includes half-tone images.
  • Page 32 After pressing the key, you can hear the dial tone and dialing code through the machine’s speaker. OKIFAX 5780/5980 18 Speed Dial/Search Key After loading a document for faxing, press this key and then enter the programmed Speed Dial (One-Touch or 2 or 3-digit) number for the location.
  • Page 33 Lift this latch to reveal the second panel. The One Touch Sheet(s) provide space for Speed Dial numbers 1 through xx where xx = 40 (Model 5780) or 80 (Model 5980). For higher Speed Dial numbers, program the number(s) and print the Telephone Directory. For more information, see “Reports, Telephone Directory.”...

  • Page 34: One-Touch Keypad

    OKIFAX 5780/5980 Using One-Touch Keys for Search After pressing the Search key, use these keys to make an alphabetical search for names of telephone numbers previously programmed.
  • Page 35 Alphabet Keys (One-Touch keys #1-27, except #20) When programming the Sender ID and Location ID, use these keys to enter alphabet characters. Unique Key (One-Touch key #20) Use the same as the “0” of a 10-keypad. Also used to enter Symbols: ! # &...
  • Page 36 Earthing/Flashing switches. This key is also used to enter the “+” character in TSI/CSI numbers. OKIFAX 5780/5980 Pause Key (One-Touch key #40) Use this key to enter automatic 3-second pauses in dialing when programming telephone numbers. For example, use this key to tell the machine to wait for an outside or international line to open.

  • Page 37: One-Touch Keys, Second Panel

    After pressing the desired key(s), close the main panel. The One Touch Sheet(s) provide space for Speed Dial numbers 1 through xx where xx = 40 (Model 5780) or 80 (Model 5980). For for higher Speed Dial numbers, program the number(s) and print the Telephone Directory. For more information, see “Reports, Telephone Directory.”...

  • Page 38: Signal Tones

    To print the report, press the Enter key twice (with no documents loaded). OKIFAX 5780/5980 One Long Beep This is the End of Session Tone. You hear it at the end of each successful faxing session. It confirms that there were no errors or problems in the communication.

  • Page 39: Installation

    Installation To install your fax machine, follow the steps in this section. Safety Installation Hints Operation and Maintenance Toner Cartridge and Image Drum Handling Emergency First Aid Getting Started Where to Install Your Fax Machine Unpacking Setting Up Your Fax Machine...

  • Page 40: Safety

    Installation Hints Install your fax machine in a dust-free location away from direct sunlight. Do not plug your fax machine into a power source shared by equipment that produces electrical noise (e.g., air conditioners). Leave electronic adjustments to authorized service personnel.

  • Page 41: Operation And Maintenance

    When relocating your fax machine, always disconnect the telephone line before disconnecting the power cord, then reconnect the power cord first. This fax machine is not intended to be used in parallel with any other telephone devices. Toner Cartridge and Image Drum Handling Leave unused toner cartridges and image drums in their packages until needed.

  • Page 42: Emergency First Aid

    Where to Install Your Fax Machine Place your fax machine in a dust-free location away from direct sunlight. Allow several inches on each side of the fax machine to ensure adequate ventilation. Make sure that both power and telephone outlets are available nearby.

  • Page 43: Unpacking

    Remove contents from the carton. Be sure that all the items listed below are included. If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit.

  • Page 44: Setting Up Your Fax Machine

    Setting Up Your Fax Machine Lift up on the document tray and swing it up and out of the way. Fig4_02.eps OKIFAX 5780/5980 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker. Fig4_02.eps...
  • Page 45 Move aside the protective sheet and grasp the image drum cartridge, then lift it out. Caution: Do not touch the green drum surface! Fig4_04.eps Grasp the protective sheet and pull it out. Fig019.eps Put the image drum cartridge back into place. Press down at each end of the image drum cartridge to make sure it is installed correctly.

  • Page 46: Installing The Toner Cartridge

    Safety guides at the beginning of this section. Important: This machine will only operate using toner cartridges specified by OKI for this facsimile machine. The use of any other toner will result in the display of an operation error and in machine malfunction.
  • Page 47 Push the lock lever in the direction of the arrow until it stops. Fig4_11.eps Close the copy stacker and document tray. Make sure the cover is firmly closed. Fig_01.eps User’s Guide: English...

  • Page 48: Attaching The Document Stacker

    Attach the document exit stacker on the back of the machine using the latching mechanism provided. 5759_7.eps OKIFAX 5780/5980 Connecting to the Telephone Line Insert one end of the telephone cord into the LINE jack in the back of the machine.

  • Page 49: Connecting Optional External Devices

    Telephone Important: Any external telephone or answering machine connected to your fax machine must be FCC (US) or CSA (Canada) approved. Insert one end of the telephone cord into the TEL jack on the back of the fax machine.

  • Page 50: Answering Machine

    Answering Machine Refer to “Connecting an External Telephone.” You must have the TAD mode feature turned on for an answering machine to work with your fax machine. See “Setting Basic Features, Setting the Answering Mode.” Answering Machine and Telephone Connect your answering machine to your fax machine.

  • Page 51: Loading Paper

    75% of the original length. Your fax machine is set at the factory to use letter size paper. To use a different paper size, change the 1’st Paper Size (User Function 25) to match your new paper size.
  • Page 52 Pull out the paper tray (1). Fig_01.eps OKIFAX 5780/5980 Adjust the paper guides (a) to the width of your paper. Set the left guide all the way to the left. Set the right guide to the marker for the size you’re using.

  • Page 53: Selecting Functions And Settings

    Selecting Functions and Settings The display (a) and navigating keys (b) on the control panel simplify setting your machine’s functions. Press Menu/Exit (c) to access the menu. The machine functions are organized in a menu structure. Functions are shown in the display as you navigate through the menu, using the navigation keys.

  • Page 54: Navigating The Function Menu

    For example, Polling TX/RX includes 2 options—Polling TX and Polling RX. Each of these options includes a number of possible settings. cake.eps Menu Structure Function Options Settings OKIFAX 5780/5980 Primary Menu Functions Group TX Delayed TX Delayed Batch TX Priority TX Confidential TX Relay Initiate TX...

  • Page 55: Using The Help Key

    Using the Help Key To see how the menu is organized, press HELP (1). Your machine prints Help and Function Lists, which provide instructions for accessing menu items. These are helpful when you are setting your machine’s features. See “Help and Helpful Hints.” 5950_10.eps Setting Features There are two ways to navigate through the functions.

  • Page 56: Using Step Access

    Using Step Access To navigate through the various functions step by step, use the navigation keys. 5759_NAV.eps OKIFAX 5780/5980 Press the MENU/EXIT key to activate the function menu mode exit the function menu mode and return to standby state. ¶ÿ...

  • Page 57: Using Speed Access

    Using Speed Access If a function has a speed access number, type in the number at the menu display prompt to access the function. Speed access numbers must be entered in two-digit format (for example, 00 or 99). A list of speed access numbers follows this section. Example Here is an example of using speed access.

  • Page 58: Speed Access Numbers

    Dial Options Incoming Options Report Options LAN Options The speed access numbers and their assigned functions are listed in the following sections. OKIFAX 5780/5980 Speed Access Numbers (by Type) Clock Adjustment 00 Clock Adjustment ID/Password Programming 01 TSI/CSI 03 Sender ID...
  • Page 59 Machine Settings 10 Auto Answer Mode 11 Monitor Volume 12 Buzzer Volume 13 User Language 14 Remote Diagnosis 15 TX Mode Default 16 No Toner Memory Receive 17 Memory Full Save 18 Instant Dial 19 Department Code 20 ECM Function 21 Closed Network 22 Toner Save 23 Sender ID...
  • Page 60 50 PBX Line 51 Flash/Earth/Normal * 52 Dial Prefix Settings for 46, 47, 48, 49, and 51 should only be changed by Authorized Service Technicians. OKIFAX 5780/5980 Incoming Options 60 Incoming Ring 61 Remote Receive 62 T/F Timer Program 63 Continuous Tone...
  • Page 61 LAN Options (for Internet Fax) 80 Auto Tray SW 81 Paper Size Check 82 LAN Print T.O. 83 POP Interval 84 DELET POP MSG. 85 Time Between GMT 86 Text Print 87 Header Print 88 Coding Mode 89 EX.FINE MODE 90 Sender ID (E-Mail) 91 DOMAIN Name 92 Return Receipt...

  • Page 62: Setting Basic Features

    (0-9). Press Enter. If invalid data is entered, the Enter key will not operate. Press Menu/Exit to return to standby mode. OKIFAX 5780/5980 Setting the Language Press Menu/Exit to enter the menu. Using the numeric keys (0-9), enter speed access number Select the language you want to appear on the display panel.

  • Page 63: Setting Your Fax Machine's Id

    Sender ID This is a descriptive title that identifies the sender—usually the location of your fax machine or the name of your company or office. It is printed at the top of every fax you send. You can enter up to 32 characters. The first 16...

  • Page 64: Setting The Answering Mode

    Set the answering mode based on how you want your machine to answer calls and what telephone equipment is connected to it. Choose the mode that best fits your needs. 5759_62.tif OKIFAX 5780/5980 List of Modes Auto Receive Mode [FAX] Manual Receive Mode [TEL] Telephone/Fax Mode [T/F]...

  • Page 65: Auto Receive Mode [Fax]

    To use this feature, you must have an external, optional handset or telephone connected to your fax machine. When someone calls, your machine rings like a telephone. You can answer from an external telephone connected to your machine.

  • Page 66: Telephone Answering Device Mode [Tad]

    [the programmed number].” See “Setting Basic Features, Dial and Incoming Call Parameter Settings, Incoming Call Parameters.” OKIFAX 5780/5980 Memory Reception Mode [MEM] Received data is not printed but is stored into memory, even if there is fax paper on which to print.

  • Page 67: Forwarding Mode [Fwd]

    Forwarding Mode [FWD] All fax communications are received into memory, then forwarded to another telephone number. When set to this mode, the machine receives all fax communications into memory, and then automatically sends the messages to the telephone number programmed into the Call Forwarding function.

  • Page 68: Dial And Incoming Call Parameter Settings

    Input the speed access number for the dial or incoming call parameter you want to change. to select the desired setting, Press Enter. Press Menu/Exit to return to standby mode. OKIFAX 5780/5980 Dial Parameter Settings Redial Tries Speed access no. 40.

  • Page 69: Auto Start

    Auto Start Speed Access no. 42. With this function set to ON, the machine automatically begins dialing as soon as a location is selected by pressing a One-Touch key or by entering another Speed Dial number. There is no need to press the Start key. Available settings are ON and OFF.

  • Page 70: Tone (Mf) Duration

    Tone duration varies by country. Available settings are 75, 85, and 100 ms. 100 ms is the default setting. OKIFAX 5780/5980 PBX LINE Speed access no. 50 To change this setting, see “Setting Basic Features, Connecting to a PBX.”...

  • Page 71: Flash/Earth/Normal

    FLASH/EARTH/NORMAL This setting can only be changed by an Authorized Service Technician. Speed access no. 51 This function sets the type of PBX line your machine is connected to (if your machine is connected to a PBX). Available settings are NORMAL (N), flash (F) and earth (E). NORMAL (N) is the default setting.

  • Page 72: Incoming Call Parameters

    (voice or fax). Available settings are ON, OFF and DRC. ON is the default setting. OKIFAX 5780/5980 Remote Receive Speed access no. 61 This function allows switching from telephone to fax mode to receive an incoming fax.

  • Page 73: Continuous Tone

    Continuous Tone Speed Access no. 63 When this function is set to ON, a completion tone is emitted at the end of receiving a fax. Pressing the Stop key turns off the tone. Available settings are ON and OFF. OFF is the default setting. PC/FAX Switch Speed Access no.

  • Page 74: Other Basic Parameters

    Available settings are Low, Middle and High. Middle is the default setting. OKIFAX 5780/5980 User Language Speed Access no. 13 Your machine has two languages installed—English and Spanish or French, depending on where you purchased it.

  • Page 75: Paper-Size Setting

    Paper-Size Setting The machine can support two different paper settings (when the 2nd-Tray option is installed). 1’ST Paper Size Speed Access no. 25 Sets the size of the paper loaded in the standard (built-in) paper tray. Default setting is Letter. 2’ND Paper Size* Speed Access no.

  • Page 76: Backup File Tx

    This is One Touch 40. The backup recipient is the fax machine to which copies of your correspondence are sent. Refer to “Advanced Operation, Backup File TX.” Available settings are ON and OFF.

  • Page 77: Connecting To A Pbx

    Connecting to a PBX Private Branch Exchanges (PBXs) are private telephone systems used to route calls internally (for example, in a company). When dialing a telephone number, if a prefix (access) number is required to open an outside line, the line is connected to a PBX.

  • Page 78: Entering A Pbx Dial Prefix

    52. Remember that all outside telephone numbers programmed into the machine must begin with the dial prefix of the PBX. OKIFAX 5780/5980 Clearing the PBX Dial Prefix Press Menu/Exit to enter Menu. Input speed access no. 50 (PBX Line). Wait.

  • Page 79: Programming Speed Dial Numbers

    This way, you enter the full number once, and access the number with one or a few keystrokes thereafter. The total number of spaces available for programming varies by model. 140 spaces (Model 5780) 230 spaces (Model 5980) Types of Speed Dials There are four types of spaces:...

  • Page 80: One-Touch Speed Dials

    The total number of stored telephone numbers varies by model. 40 (Model 5780) 80 (Model 5980, using the second hidden panel) OKIFAX 5780/5980 Fig1_08a.eps...
  • Page 81 Your fax machine is equipped with one-touch keys. The total number of one-touch keys varies by model. 40 (Model 5780) 80 (Model 5980, using the second hidden panel) Each one-touch key may be programmed with: Two 40-digit numbers a primary number...

  • Page 82: 2- Or 3-Digit Speed Dials

    3-Digit Speed Dial Numbers The spaces for 3-Digit Speed Dials vary by model. 100 to 140 (Model 5780) 100 to 230 (Model 5980). They are called three-digit because you access them by entering their three-digit space designation.

  • Page 83: Programming Instructions

    Programming Instructions To program your speed dial numbers, follow these instructions. Programming speed dial numbers has two steps. collecting the information programming the information Collect Information Gather the following information for each Speed Dial number you want to store: Name Primary Telephone Number (LOC#) Alternate Telephone Number (ALT#) Communications Speed...
  • Page 84 If the main number is busy or does not answer, the machine automatically dials this alternate number. The alternate number can be up to 40 characters long. OKIFAX 5780/5980 Communications Speed The available settings are 33.6 K, 28.8 K, 14.4 K, 9.6 K, and 4.8 K.

  • Page 85: Program The Information

    Program the Information To enter the information for each speed dial number, use one of the following input methods. Other Keys Numeric Keypad One-Touch Keypad Other Keys These keys are used in the programming process. They include Menu/Exit, Shift keys, Enter, and Capital (CAPS).

  • Page 86: One-Touch Keypad

    (~) symbol. Umlaut characters: Ä ß Ñ Ö Ü Norwegian characters: Æ Å Ø æ å ø OKIFAX 5780/5980 Pause Key (One-Touch key #40) Use this key to enter automatic 3 second pauses in dialing. For example, use this key to tell the machine to wait for an outside or international line to open.
  • Page 87 See next page. User’s Guide: English...

  • Page 88: Programming A Speed Dial

    One Touch Sheet(s). The One Touch Sheet(s) provide space for Speed Dial numbers 01 through xx where xx = 40 (Model 5780) 80 (Model 5980) For higher Speed Dial numbers, program the number(s) and print the Telephone Directory. For more information, see “Reports, Telephone Directory.”...
  • Page 89 Input the telephone number (LOC #). Press Enter. Input a name if desired (up to 15 characters). Press Enter. Input alternate telephone number (ALT#) [if desired]. Press Enter. Select Communication Speed, press Enter. Select On or Off for Echo Protection, press Enter. 10 Repeat the above process from Step 4 until you have finished programming.

  • Page 90: Clearing A Speed Dial

    To program new information, refer to “Programming Speed Dial Numbers.” To use DEL, refer to “Programming Speed Dial Numbers.” When the existing number is displayed, use DEL key to erase the information. OKIFAX 5780/5980 Using Clear Press Menu/Exit to enter the menu. to select Location Program. Press Press Enter.

  • Page 91: Basic Faxing

    Basic Faxing Document Guidelines General Try to use good quality documents for your fax transmission. Documents that work best are typed or written with a black felt-tip pen on white (or light) paper. Do not send documents that are not rectangular. Never use documents that have wet or sticky surfaces, wrinkles, staples, or paper clips.

  • Page 92: Single Page Specifications

    Minimum 13 pounds (50 g/m²) Maximum 28 pounds (105 g/m²) Paper Thickness Minimum 0.002 inches (0.06 millimeters) Maximum 0.006 inches (0.15 millimeters) OKIFAX 5780/5980 Multiple Page Specifications Also see “Basic Faxing, Document Guidelines, General.” For very heavy paper, load and send pages individually. Width Minimum 5.8 inches (148 millimeters)

  • Page 93: Loading Documents

    Loading Documents To prevent paper jams and problems during operation: Stack your documents neatly Align document edges before loading Don’t load different size documents at the same time You can load and prepare to transmit a document while your machine is still sending or receiving another message (as long as the document feeder is clear).

  • Page 94: Contrast

    Resolution keys to adjust for the best possible image quality. 5759_quality.eps Your documents are now ready for faxing or copying. OKIFAX 5780/5980 Contrast Press the Type of Original key until the desired contrast indicator (NORMAL, LIGHT, DARK) lights. For documents with normal contrast (default setting), use NORMAL contrast.

  • Page 95: Sending A Fax

    Sending a Fax You may send a fax to a single location or to multiple locations. This section describes faxing to a single location. There are two ways to send one fax to multiple locations using one fax session: group fax or broadcast fax. See “Sending a Fax to Multiple Locations.”...

  • Page 96: Using A One-Touch Speed Dial Key

    Using a One-Touch Speed Dial Key Press the One-Touch key you have programmed. Fig1_08a.eps OKIFAX 5780/5980 Using 2- or 3-digit Speed Dial Press the Speed Dial/Search key. Enter the Speed Dial number (2 or 3-digit) using the numeric keypad. Press the Enter Key. Wait.

  • Page 97: Using The Search Function

    Using An External Telephone To use this feature, you must have an external, optional handset or telephone connected to your fax machine. Pick up the receiver and dial the number. If the receiving machine is in automatic reception mode, you will hear a high-pitched tone.

  • Page 98: Rejecting Unsolicited Fax Messages

    ONLY accept faxes from numbers programmed as Speed Dial Numbers. Any numbers NOT programmed as Speed Dials will be rejected by the fax machine. OKIFAX 5780/5980 Setting a Closed Network Press Menu/Exit to enter the menu. Input speed access number 21 (Closed Network). Wait.

  • Page 99: Power Failures

    Power Failures A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost.

  • Page 100: Display Messages

    CALLING The machine dialled a number (remote location), made contact, and that number is ringing. OKIFAX 5780/5980 SENDING The machine is transmitting a fax. RESULT = OK The fax was sent successfully.

  • Page 101: Basic Faxing Situations

    Basic Faxing Situations Real-Time Dialing Occasionally you may want to dial numbers in real time, one digit at a time. Press the Hook key on your control panel to open a telephone line. You will hear a dial tone. Enter the number. If an external telephone is connected to your machine, you can dial in real time by picking up the handset.

  • Page 102: Stopping A Transmission

    When your telephone or fax machine rings, pick up the handset. If a person is on the line, carry on your conversation. If a signal from a remote fax machine is heard, or if a person wishes to fax you a document after a conversation, press the Start key.

  • Page 103: No Paper Reception

    No Paper Reception When your machine runs out of paper: A NO PAPER, REPLACE PAPER message appears on the display. The machine continues to receive faxes in memory. Any messages received in memory are printed when the paper is replaced. For more information, see “Basic Faxing, Receiving Messages to Memory.”...

  • Page 104: Receiving Faxes To Memory

    Memory Reception Mode.” You may want to set your machine for memory reception if you receive faxes containing confidential information. OKIFAX 5780/5980 When Are Faxes Received to Memory? Your machine receives messages into memory if you set (program) the machine to receive messages to...

  • Page 105: When Are Memory Messages Printed

    This amount varies, depending on what has already been entered into memory. A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours.

  • Page 106: Active Memory Files Report

    The name or telephone number of the machine you were communicating with. The communication mode used for each transmission or reception. The number of pages. OKIFAX 5780/5980 Printing the Active Memory Files Report Press Menu/Exit to enter the menu. to select Report Print. Press Enter. Press...

  • Page 107: Printing Messages Stored In Memory

    Printing Messages Stored in Memory Press Menu/Exit to enter Menu. to select Print from Memory. Press Press Enter. to select Print Memory Msg. Press Press Enter. If a memory reception password has been set, enter the 4-digit password. Press Enter. All data in memory is printed.

  • Page 108: Messages In Memory And Power Losses

    Messages in Memory and Power Losses A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost.

  • Page 109: Dual Access

    Dual Access Your fax machine’s dual access feature allows you to load and prepare to transmit a document while it is receiving or sending another fax from memory. This feature increases your productivity and reduces the time you spend waiting for other operations to finish.

  • Page 110: What You Can Do While Sending A Fax

    What You Can Do While Sending a Fax After your fax machine has finished scanning a document into memory and while it is transmitting from memory, you can: Make copies. Load another document and prepare it for transmission. You can continue to load documents as long as memory is available in your machine.

  • Page 111: What You Can Do While Receiving A Fax

    What You Can Do While Receiving a Fax While your machine is receiving a fax, you can: Load another document and prepare it for transmission. You can continue to load documents as long as memory is available in your machine. When the first transmission is complete, the next fax you have loaded is automatically sent.

  • Page 112: Making Copies

    Documents fed through the automatic document feeder print at 600 dpi. Paper used for copying has two possible paper sources. paper tray manual paper feeder OKIFAX 5780/5980 To Make Copies Load the document(s) in the document tray. Fig2_35.eps Press Copy. The display shows Number of Copies.

  • Page 113: Manual Paper Feeder

    Manual Paper Feeder Use the manual paper feeder to make a copy on paper different from the paper loaded in the paper tray. Load the document in the document tray. Fold down the manual paper feeder tray. Fig2_36.eps Insert a sheet of paper (face up) on the tray and push into the slot until the machine grabs hold of the paper.

  • Page 114: Face Up Stacking/Face Down Stacking

    The machine can process copies in two ways. stacked with printed side up (Face Up) stacked with print side down (Face Down) OKIFAX 5780/5980 The position of the lever determines how the copies are stacked. The lever is located on the side of the machine, above the power switch.

  • Page 115: Sending A Fax To Multiple Locations

    Sending a Fax to Multiple Locations Group vs. Broadcast There are two ways to send one fax to multiple locations using one fax session. Group Broadcast Individual destination numbers included as part of either method may be saved (programmed) into your fax machine as One-Touch or 2- or 3–digit Speed Dial numbers.
  • Page 116 One-Touch or 2- or 3–digit Speed Dial numbers. The Group (a collection of individual destination numbers) can be saved. OKIFAX 5780/5980 Broadcast Fax A broadcast fax is a fax sent to several locations. A broadcast fax is a one-time event (not meant to be repeated).

  • Page 117: Group Faxing

    You can create up to 20 different groups of telephone numbers. Each group may have a maximum of xxx locations. where xxx = 140 (Model 5780) 230 (Model 5980) Each group is listed by a group dial number. Each group can be assigned a name (Group ID) for alphabetic searches.

  • Page 118: Programming A Group

    Print the Group Directory Report before programming a Group. This report is a reference of group numbers already programmed. See “Reports, Group Directories.” OKIFAX 5780/5980 Press Menu/Exit to enter the Menu. to select Location Program. Press Enter. Press The cursor will be at Speed Dial. Press Group.

  • Page 119: Deleting Groups

    Deleting Groups Print the Group Directory Report before deleting a Group. This report is a reference of group numbers already programmed. See “Reports.” You can delete an entry in a group, several entries, or the entire group. To delete an entry, perform the delete procedure for only that entry.

  • Page 120: Sending A Fax To A Group

    1>GROUP TX 2 DELAYED TX 3 DELAYED BATCH TX Press the Enter key. A list of groups will be displayed. OKIFAX 5780/5980 You may select one group or multiple groups. There are three ways to find a group. scrolling by name by number For more information, refer to “Sending a Fax to...

  • Page 121: Finding A Group

    Finding a Group Scrolling Press to scroll the group you want to send to. If you are sending to one group, press the Enter key. If you are sending to multiple groups, scroll through the list and select each group you want to send to. An * will appear in front of each group that has been selected.

  • Page 122: Finding A Group Name

    If you know the name of the group, press the Speed Dial/ Search key, enter the first letter of the name of the group, and scroll through the list. OKIFAX 5780/5980 Group Directory Report This report is a reference of group numbers already...

  • Page 123: Using Speed Dial/Search

    Using Speed Dial/Search The Speed Dial/Search key allows you to access an alphabetical list of the Speed Dial and Group names programmed into your machine. To search, press the Speed Dial/Search key. If you know the name of the group, use the first letter of the name of the group to search.

  • Page 124: Broadcasting

    The broadcast, a collection of destination numbers [where the fax is going to], IS NOT saved (programmed) into the machine. OKIFAX 5780/5980 The locations you use during a broadcast CAN BE programmed as One-Touch, 2-digit, or 3-digit Speed Dials before you create a broadcast. Refer to...

  • Page 125: Sending A Broadcast Fax

    Sending a Broadcast Fax Load the document. Enter the programmed location. Use a One-Touch key, 2- or 3– Digit Speed Dial, Group Directory, or enter a number on the numeric keypad. Press Enter. Repeat Steps 2 and 3 until all locations for the broadcast are input.

  • Page 126: Deleting A Location From A Broadcast Fax

    To delete a location from a broadcast fax (after Step 4 of the previous section, “Sending a Broadcast Fax”), follow these steps. Press Enter. Press Press Enter. Press to move the cursor to the location name. Press Enter or Clear. Press Clear. The location is deleted from the braodcast. OKIFAX 5780/5980...

  • Page 127: Advanced Operations

    Advanced Operations The advanced operations are: Delayed Faxing Delayed Fax Transmission Delayed Batch Transmission Priority Transmissions Confidential Faxes Call Forwarding Relay Faxing Polling Transmission (sending documents requested by another fax machine) User’s Guide: English...

  • Page 128: Delayed Fax Vs. Delayed Batch

    The faxes are sent at the same time every day. Imagine that your fax machine is located in the main office, and you send faxes to your sales force. Your machine can be programmed to hold all documents being sent to a fax number (salesperson) until a time you specify.

  • Page 129: Delayed Faxing

    The number of delayed transmission sessions varies according to the model of your fax machine. Your fax machine can be programmed for up to xx sessions. where xx = 20 (Model 5780) 30 (Model 5980) Use the 24-hour format to enter times.

  • Page 130: Sending A Delayed Fax

    Press Start. The machine scans the document(s) into memory, and waits until the programmed time to begin transmission. Above process can be repeated for up to xx times (sessions) when memory is available. where xx = 20 (Model 5780) 30 (Model 5980)

  • Page 131: Canceling Delayed Transmissions

    Canceling Delayed Transmissions To cancel a delayed transmission before it is sent: Press Stop. The display shows Communication Cancel. The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine. Press to select transmission to cancel. Press Enter.

  • Page 132: Delayed Batch Transmission

    The specified time is a daily event (the faxes are sent at the same time every day). Imagine that your fax machine is located in the main office, and you send faxes to your sales force. Your machine can be programmed to hold all documents being sent to a fax number (salesperson) until a time you specify.

  • Page 133: Setting The Batch Tx Time Function

    Setting the Batch TX Time Function Locations used for Delayed Batch Transmission must be programmed into Speed Dial numbers 31 through 40 before the Batch TX Time may be set. Press Menu/Exit to enter the menu. to select Location Program. Press Enter. Press to select Batch TX Time.

  • Page 134: Send A Fax As Part Of A Delayed Batch

    The machine scans the document(s) into memory, and waits until the programmed time to begin transmission. Repeat above steps 1-7 to prepare multiple sessions. OKIFAX 5780/5980 Use the 24-hour format to enter times. For example, 0800 is 8:00 AM, 2000 is 8:00 PM.

  • Page 135: Canceling Delayed Batch Transmissions

    Canceling Delayed Batch Transmissions To cancel a delayed transmission before it is sent: Press Stop. The display shows Cancel Communication. The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine. Press to select transmission to cancel. Press Enter.

  • Page 136: Priority Transmission

    With priority transmission, your urgent fax is processed before anything else. A priority transmission document will be sent before any previously scanned documents any received (incoming) documents OKIFAX 5780/5980 Sending a Priority TX Load the document(s). Press Menu/Exit to enter the menu. Press to select Priority TX.

  • Page 137: Confidential Faxes

    Confidential Faxes Facsimile machines are often located in open areas where anyone can look through the messages received. The confidential fax feature controls access to faxes. A confidential fax is a fax sent or received to the secured memory of a machine. This secured memory is called a personal mailbox (or sub-address number).

  • Page 138: Programming Personal (Confidential) Mailboxes

    Mailbox. Messages stored in a mailbox cannot be printed until the correct password is entered. OKIFAX 5780/5980 The Mailboxes (numbers 1 to 16) are used for Personal (Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions.

  • Page 139: Creating A Personal (Confidential) Mailbox

    Creating a Personal (Confidential) Mailbox Press Menu/Exit to enter the Menu. Input speed access number 04, wait. Enter the personal box number (1-16). Press Enter. This is the address. to select Confidential. Press Enter. Press Input a 4-digit numeric password (0000-9999). Press Enter.

  • Page 140: Changing A Password

    Enter. Input the new 4-digit numeric password. Press Enter. Press Menu/Exit to return to standby mode. OKIFAX 5780/5980 If the message Invalid Operation is displayed, the mailbox selected contains one or more messages. The mailbox must be empty before a change can be made.

  • Page 141: Closing A Mailbox

    Closing a Mailbox Speed access no. 04. A mailbox must be empty before it can be closed. To close a mailbox: Press Menu/Exit to enter Menu. Input speed access no. 04. Wait. Enter the number of the personal mailbox you are working with.

  • Page 142: Sending Confidential Faxes

    To send a fax to a mailbox, you must know the address of the mailbox. For your machine, the address is the number (1 to 16) of the mailbox. OKIFAX 5780/5980 To send a confidential fax: You must know the address of the confidential mailbox you are sending to.

  • Page 143: Receiving Confidential Faxes

    Receiving Confidential Faxes A confidential fax is received to a personal mailbox (or sub- address number). The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. Your machine can receive confidential faxes from OKIFAX (or compatible) machines machines with a sub-address function...

  • Page 144: Knowing You've Received A Confidential Fax

    Every time your machine receives a confidential fax, the Confidential Reception Report prints. This report lists the mailbox number(s) that received faxes. OKIFAX 5780/5980 Printing Confidential Faxes You must know the address and password of the confidential mailbox you wish to print from. The Confidential Reception Report has the mailbox address.

  • Page 145: Deleting Confidential Faxes

    Deleting Confidential Faxes You must know the address and password of the confidential mailbox you wish to delete from. The Confidential Reception Report has the mailbox address. Press Menu/Exit to enter Menu. select Print from Memory. Press Enter. Press to to select Print Personal Box.

  • Page 146: Call Forwarding

    Call Forwarding Your fax machine can automatically forward incoming faxes to a predetermined number. This number may be up to 40 characters (0-9, *, #, +, Pause, Space) long. To use forwarding, you must set the forwarding number. set the Auto Answer mode to FWD.

  • Page 147: Set The Auto Answer Mode To Fwd

    Set the Auto Answer Mode to FWD Press Menu/Exit to enter the menu. to select Setup. Press Enter. Press to select Machine Settings. Press Enter. Press to select Auto Answer mode. Press Enter. Press to select FWD. Press Enter. Press Press Menu/Exit to return to standby mode.

  • Page 148: Forward On Paper/Toner Error

    Forward on Paper/Toner will not work if the machine is set for Forwarding Mode (FWD) Manual Receive Mode (TEL) Memory Reception Mode (MEM) OKIFAX 5780/5980 Setting a Paper/Toner Error Forwarding Number Press Menu/Exit to enter the menu. to select Location Program. Press Enter.

  • Page 149: Backup File Tx

    The backup recipient is the fax machine to which copies of your correspondence are sent. You must enter the password in order to change the location of the backup recipient, turn the feature off, or change the password.

  • Page 150: Program Backup Recipient

    Program Backup Recipient The backup recipient is the fax machine to which copies of your correspondence are sent. Follow this procedure to program the Backup Recipient’s fax machine number. Press Menu/Exit to enter the Menu. (SHIFT DOWN) to move to LOCATION Press PROGRAM.

  • Page 151: Relay Faxing

    Two different machines are involved in transmitting a relay fax: the relay initiating station and the relay key station (hub). The OKIFAX 5780 machine can function as an initiating station. The OKIFAX 5980 machine can function as an initiating station and a relay key station (hub).

  • Page 152: Using Your Machine As A Relay Initiating Station

    (hub). OKIFAX 5780/5980 Relay Password This is the 4-digit relay password that is programmed into the relay key station (hub).

  • Page 153: Contact Number For Relay Broadcast Report

    Contact Number for Relay Broadcast Report The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report. To receive the report, the telephone number of the relay initiating station must be programmed into the specified Relay Report Number location.

  • Page 154: Relay Broadcast Report

    Be sure to program the number in the format the relay key station uses for dialing. For example, be sure to include the access digit, if required. OKIFAX 5780/5980 The Relay Broadcast Report shows: the page count of the original fax...

  • Page 155: Initiating A Relay Broadcast

    Initiating a Relay Broadcast Load the document(s). Press Menu/Exit to enter Menu. to select Relay Initiate TX. Press Enter. Press Enter the password (4-digit number) of key relay station. Press Enter. Enter two-digit numbers of remote stations. Press Enter. Enter the desired location using the Speed Dial number or numeric keypad.

  • Page 156: Using Your Machine As A Relay Key Station (Hub)

    OKIFAX 5780/5980 Be sure to record your relay password. Keep the record in a safe place. If you forget the password, you will...

  • Page 157: Program The Destination Numbers

    Program the Destination Numbers Collect the contact numbers for the destination machines to which you will forward the relay fax. Each number must be programmed into your machine as a Speed Dial. See “Programming Speed Dial Numbers.” Create the Destination Group(s) The Speed Dial numbers of the contact numbers (of the destination machines) must be programmed as a group or groups in your machine.

  • Page 158: Create The Relay Broadcast Mailbox (Includes Relay Password)

    Print the Personal Box List to see which mailboxes are available. Refer to “Reports, Box Information.” OKIFAX 5780/5980 To create the Relay Broadcast Mailbox (which includes creating the Relay Password) Press Menu/Exit to enter the Menu.

  • Page 159: Relay Entry Report

    Press the appropriate Speed Dial key(s) for the desired contact numbers. The display alternates between the Step 6 display [Speed Dial Key Information] ENTER WHEN DONE When all locations (contact numbers) are selected, press Start. You can program another Relay Broadcast Mailbox (Steps 3 -9) or Press Menu/Exit to return to standby mode.

  • Page 160: Status Of Relay Broadcast Report

    Be sure to program the number in the format the relay key station uses for dialing. For example, be sure to include the access digit, if required. OKIFAX 5780/5980 The Relay Broadcast Report shows: the page count of the original fax...

  • Page 161: Printing The Relay Fax At The Hub

    Printing the Relay Fax at the Hub If you set Speed Access 28, Relay Print to ON, your machine will print any relay fax it receives from a relay initiating station. To change the setting of Relay Print (Speed Access 28): Press Menu/Exit to enter the menu.

  • Page 162: Sending Documents Requested By Another Fax Machine (Polling Transmission)

    Transmission) Sometimes it is useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them. This is called setting your fax machine to be polled, or polling transmission. Your machine holds data in memory until transmission occurs.

  • Page 163: Explanation Of Polling Transmission Types

    Explanation of Polling Transmission Types Feeder (Document Tray) Polling In Feeder (Document Tray) Polling, you place the document to be polled in the document tray. A remote machine will then call and collect (poll) the document. If you use feeder (document tray) polling, remember that the document remains in the machine until the unit is polled.
  • Page 164 Memory Polling (Bulletin) allows you to use your machine as a fax-back system. OKIFAX 5780/5980 The Mailboxes (numbers 1 to 16) are used for Personal (Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions.

  • Page 165: Feeder (Document Tray) Polling

    Feeder (Document Tray) Polling During Feeder (Document Tray) Polling, remote machines request (poll) documents placed in the feeder (document tray). To set document tray polling: Press Menu/Exit to enter the menu. to select Polling TX/RX. Press Press Enter to select Polling TX. to select Feeder Poll.

  • Page 166: Memory Polling

    Load the document(s). Document(s) are scanned and stored in memory, and display shows Waiting to be Polled. OKIFAX 5780/5980 Only one remote fax can poll your machine if memory polling is used. Only the document saved in memory can be polled.

  • Page 167: Memory Polling (Bulletin)

    Memory Polling (Bulletin) During Memory Polling (Bulletin), remote machine(s) contact your fax machine and request (poll) documents. The documents are stored in specified personal mailboxes. The remote machine(s) continue the request(s) until all stored documents in the specified mailboxes have been retrieved.

  • Page 168: Create A Polling Mailbox

    Repeat steps 3 and 4 until the desired number of bulletin polling mailboxes has been created (up to 16). Press Menu/Exit to return to standby mode. OKIFAX 5780/5980 The Mailboxes (numbers 1 to 16) are used for Personal (Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting.

  • Page 169: Set Bulletin Polling

    Set Bulletin Polling Press Menu/Exit to enter the menu. to select Polling TX/RX. Press Enter. Press Press Enter to select Polling TX. Press Enter to select Bulletin Poll (Box). Input personal mailbox numbers (1-16). Press Enter after inputting each mailbox number. When finished inputting mailbox numbers, load the document(s).

  • Page 170: Printing Polling Documents In Memory

    Enter the personal mailbox number (1-16) holding the document. Press Enter. The message prints. Then, the machine returns to standby. OKIFAX 5780/5980 Tips: 1) If no message is stored in the personal mailbox, No Data in Memory displays. 2) If you want to delete a message without printing it, after inputting the mailbox number and pressing Enter, press the Stop key to stop the printing process.

  • Page 171: Dialing Another Fax Machine To Request Documents (Polling Reception)

    Dialing Another Fax Machine to Request Documents (Polling Reception) Your machine can contact a remote fax machine and request documents from it. This is called polling or polling reception. Your machine can poll only one machine at a time. Press Menu/Exit to enter the menu.

  • Page 172: Printing Faxes Polled Into Memory

    Print Memory Poll. Press Enter. Press Faxes stored in memory print. The machine returns to standby mode. OKIFAX 5780/5980 Cancelling Polled Faxes in Memory Press Stop. Then press Enter. Display shows Memory Poll Cancel? Press Enter and Clear to cancel faxes stored in memory.

  • Page 173: Customizing Features And Operations

    Customizing Features and Operations Many of your fax machine’s features and settings can be changed to suit your needs. This section lists the functions you can change to customize machine operations. When you press the Help button, a Help List and Function List print.

  • Page 174: Changing Operation Functions

    Configuration. Press Enter. Press The report prints. Press Stop to cancel printing. OKIFAX 5780/5980 Changing Operation Functions Press the Menu/Exit key to enter the menu. Enter the speed access number of the operator function you want to change.

  • Page 175: List Of Operation Functions

    List of Operation Functions Remote Diagnosis Speed access no. 14. The remote diagnostics feature allows service personnel to remotely dial and service the machine. This setting should remain OFF unless a service representative has asked you to turn it ON. Available settings are ON and OFF.

  • Page 176: Memory Full Save

    Set to OFF Data not read into memory is deleted automatically. Available settings are ON and OFF. The default setting is OFF. OKIFAX 5780/5980 Instant Dial Speed access no. 18 Set to ON The document is scanned into memory and dialing starts immediately.

  • Page 177: Department Code

    Department Code Speed access no.19 This function controls whether or not machine operation is restricted. When set to ON (if Department ID and Department Codes have been programmed), users must enter a Department ID and password before being allowed access to the machine’s functions.

  • Page 178: Pulse Dial Rate

    If the machine is set to Dial Pulse, this function controls the make rate of the dialing pulses. Available settings are 33, 39 and 40%. The default setting is 39. OKIFAX 5780/5980 Pulse Dial Type This setting can only be changed by an Authorized Service Technician.

  • Page 179: T/F Timer Prg

    T/F Timer Prg. Speed access no. 62 When set to T/F, the machine will automatically distinguish between incoming voice and fax communications. The T/F timer controls how long the machine waits for the call to be answered before switching to FAX mode. Available settings are 20 and 35 seconds.

  • Page 180: Distinctive Ring

    Other modes—TEL, TEL/FAX, or TAD—will override Distinctive Ring. This feature may not work properly if you have a telephone other than a genuine Oki optional handset connected to your fax machine. Setting Distinctive Ring To set up your fax machine to recognize another ring pattern: Press the Menu/Exit key to enter the menu.

  • Page 181: Memory Password

    Memory Password Speed access no. 05 This is a 4-digit numeric password used when the machine is operating in the Memory Only Reception Mode (MEM). When the machine is in this mode, and you don’t know the password, you can’t make changes or print memory data. Only one memory password can be programmed in your machine.

  • Page 182: Department Code

    Up to 99 Department Codes can be registered at one time. The Department Code is also known as the Restricted Access OKIFAX 5780/5980 User Function 19 (Department Code) must be set to ON before the Department Code may be set.
  • Page 183 To set a Department Code User Function 19 (Department Code) must be set to ON before the Department Code may be set. Be sure to record the Department Code(s). Keep the record in a safe place. If you forget the Department Code, you will need to contact a Service Dealer for assistance.

  • Page 184: Service Function Settings

    MDY/DMY This setting controls how the machine displays and prints the date (mm/dd/yy or dd/mm/yy). OKIFAX 5780/5980 Time/Date Print This setting controls if and how the time and date are printed on faxes transmitted by the machine. The machine can be set...

  • Page 185: Reports

    Reports Understanding Reports Your machine provides useful reports that show the current settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print. For instructions on printing a report, see “Reports, Printing Reports”...

  • Page 186: List Of Reports

    Personal Box List Relay Broadcast Entry Report Protocol Dump Only Authorized Service Technicians will access the Protocol Dump, Log. Report, and G3 Log. Report. OKIFAX 5780/5980 Automatically Generated Message Confirmation Report Power Outage Report Broadcast Entry Report Confidential Reception Report...

  • Page 187: Activity Report

    The date, time and duration (S,R-TIME) of each transmission or reception. The name or telephone number of the fax machine you were communicating with (DISTANT STATION ID). The communication mode used.

  • Page 188: Active Memory Files Report

    The number of pages. The result. Department codes (D.CODE) when the Department Code Setting (Speed Access Number 6) is set to ON. OKIFAX 5780/5980 Printing the Active Memory Files Report Press Menu/Exit to enter the menu. to select Report Print. Press Enter.

  • Page 189: Broadcast Confirmation Report

    Broadcast Confirmation Report Use this report to confirm the results of a multiple-location transmission ( broadcast). Information provided on this report includes: The date and time at which the broadcast started. The total amount of time used to complete the broadcast. For each location, the Location ID, the number of pages sent and the result of the communication.

  • Page 190: Telephone Directory

    Touch key and 2- and 3-digit Speed Dial number. The alternate number (OR) for each One-Touch key. The parameter settings for each One-Touch key. OKIFAX 5780/5980 Printing the Telephone Directory Press Menu/Exit to enter the menu. to select Report Print. Press Enter.

  • Page 191: Group Directory Report

    Group Directory Report This report provides a complete listing of all of the numbers programmed into a specific group. There is a separate report for each group. The information includes: Date and Time report was printed ID of the machine generating the report Group Number Group Name Location IDs programmed into the Group...

  • Page 192: Configuration Report

    Sender ID (ID=) TSI/CSI (TEL NO.) Forwarding No. Forward on P-Err. Relay Report No. Your machine’s current dial parameter settings. OKIFAX 5780/5980 Printing the Configuration Report Press Menu/Exit to enter the menu. to select Report Print. Press Enter. Press Press until the report you want appears on the display.

  • Page 193: Function List

    Function List The Function List is a report of the structure of the menu for your product. Use it as a reference while moving through the levels of the menu. It is NOT a report of the current menu settings. The Configuration Report provides a list of the current menu settings.

  • Page 194: Box Information

    Box Information has two reports: Personal Box List Relay Broadcast Entry Report OKIFAX 5980 only OKIFAX 5780/5980 Your machine has 16 available boxes, which are shared between several functions. Refer to “Advanced Operations” for more information on Relay Faxing, Confidential Faxes, and Memory...

  • Page 195: Personal Box List

    Personal Box List The Personal Box List is a status report for the 16 available mailboxes. There are four options for each mailbox: Close This indicates that the mailbox has not been programmed. Relay Broadcast OKIFAX 5980 only This indicates that the mailbox is programmed for a Relay Broadcast.

  • Page 196: Relay Entry Report

    (Location ID) of each location (contact number) programmed in the relay broadcast. OKIFAX 5780/5980 Printing the Relay Entry Report Press Menu/Exit to enter the menu. to select Report Print. Press Enter.

  • Page 197: Message Confirmation Report

    The date of the communication. The total amount of time your machine spent sending or receiving (S,R-TIME). The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). The communication mode. The number of pages.

  • Page 198: Message Confirmation Report Options

    Set to ON, single and multiple location transmission MCFs automatically print. Set to OFF, no report prints. The default setting is ON. OKIFAX 5780/5980 Image in MCF Speed Access no. 72 Set to ON, the entire first page of the fax transmitted prints in the MCF.

  • Page 199: Power Outage Report

    The total amount of time your machine spent receiving the message (S, R-TIME). The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). The number of the mail box into which the message was received.

  • Page 200: Codes Used In Reports

    Codes Used in Reports Two types of codes are used in reports. Result Codes Communication Codes OKIFAX 5780/5980 Result Codes Result codes indicate the results of communications. BUSY The other machine’s line was busy or there was no answer. CANCL A message was erased after being held in memory for 10 days.

  • Page 201: Communication Codes

    A paper jam occurred in your machine while it was receiving a fax. It could not receive the entire message in memory. S_JAM A document jam occurred in the sending fax machine. STOP The Stop key was pressed, ending the communication session.

  • Page 202: Maintenance

    Cleaning the Scanner Path Replacing the Toner Cartridge Replacing the Image Drum Resetting the Image Drum Counter OKIFAX 5780/5980 Cleaning the Scanner Path For the best possible scanning quality, clean the paper lint and dust accumulated in the area around the contact image sensor (a).

  • Page 203: Replacing The Toner Cartridge

    Replacing the Toner Cartridge This machine will only operate using the toner cartridge specified for this machine. The use of any other toner will result in the display of an operation error and in machine malfunction. Refer to “Options and Accessories” for information on obtaining the correct toner cartridge.
  • Page 204 Lift up on the document tray and swing it up and out of the way. Fig4_02.eps OKIFAX 5780/5980 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker. Fig4_02.eps Pull the lock lever on the toner cartridge in the direction of the arrow.
  • Page 205 Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see “Installation, Safety.” Carefully lift the toner cartridge out of the image drum unit.
  • Page 206 Push the lock lever (in the direction of the arrow) until it stops. Fig4_11.eps OKIFAX 5780/5980 Use the cleaning wipe provided with your new toner cartridge. Gently wipe back and forth across the full length of the LED array (1). Use a clean section of the wipe with each pass.

  • Page 207: Replacing The Image Drum

    Replacing the Image Drum This machine will only operate using the image drum unit specified by OKI for this machine. The use of any other image drum unit will result in the display of an operation error and in machine malfunction.

  • Page 208: Image Drum Replacement Procedure

    Turn off the power switch. Lift up on the document tray and swing it up and out of the way. Fig4_02.eps OKIFAX 5780/5980 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker. Fig4_02.eps...
  • Page 209 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Wrap it in the packaging materials from your new image drum cartridge, and discard it. Please abide by local laws when disposing of an image drum cartridge.

  • Page 210: Resetting The Drum Counter

    CHANGE DRUM message. To reset the image drum counter: Press Menu/Exit to enter the menu. until the > symbol is beside COUNTER. Press Press Enter twice. Press Clear twice. Press Menu/Exit to return to standby mode. OKIFAX 5780/5980...

  • Page 211: Options And Accessories

    Click on the “where to buy” link. Consult the dealer where you purchased your fax machine. Consult an Oki Data Authorized Sales and Service Dealer. Order toll-free by phone at 1-800-654-3282 (1-800-OKI-DATA) using a major credit card. Check office supply catalogs or your local stationery store.

  • Page 212: Part Numbers

    Standard on the OKIFAX 5980 Optional on OKIFAX 5780 70039301 Unimessage Pro LAN Software 70039801 Unimessage Pro LAN 10 User Upgrade 70039901 Unimessage Pro LAN 25 User Upgrade For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com...

  • Page 213: Problem Solving

    Are OKI consumables being used? Internet Support Oki Data provides support via the Internet. Oki Data’s main web site, www.okidata.com, is the gateway to Oki Data’s products and services. my.okidata.com is a powerful area of Oki Data’s web site designed to help you personalize the information and service you get from Oki Data.

  • Page 214: Printing A Cleaning Page

    Cleaning page process Removes residual impurities from printing surfaces. Reduces problems such as repeating marks, blotching, and shading. OKIFAX 5780/5980 To print a cleaning page Press the Menu/Exit key to activate the menu mode. Ä continuously until Printer Cleaning displays.

  • Page 215: Clearing A Document Jam

    Clearing a Document Jam When a document jam occurs, your machine beeps and an error message appears in the display. If the jammed document appears to be positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder.

  • Page 216: Clearing A Printing Paper Jam

    (CAUTION-HOT). This portion is extremely hot—do not touch it under any circumstances. OKIFAX 5780/5980 Turn off the power switch. Grasp the document tray from the bottom and lift up, swinging it up and back out of the way.
  • Page 217 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker. Fig4_02.eps Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Set it aside on a clean, dry surface out of direct sunlight.
  • Page 218 Pull out any paper caught inside the machine. Fig4_05.eps Pull out the paper tray. Fig1_07.eps OKIFAX 5780/5980 Remove any paper caught in the feeder and any damaged paper in the tray. Fig4_06.tif Load the paper tray, making sure the paper is below the “Paper Full”...

  • Page 219: Display Panel Messages

    Display Panel Messages This section lists the status and error messages that may appear on your machine’s display panel, and explains what they mean and how to correct any problem they indicate. Normal Display in Standby Mode Under normal operating conditions, information is displayed on the top and bottom lines of the display.
  • Page 220 Image drum alarm: The image drum is nearing the end of its projected life. Make sure a new drum is available, and replace the drum when print quality begins to deteriorate. See “Maintenance, Replacing the Image Drum.” OKIFAX 5780/5980 TONER LOW REPLACE TONER CART. REPLACE TONER CART.
  • Page 221 PRINTER ALARM 2 REFER TO USER GUIDE PRINTER ALARM 3 REFER TO USER GUIDE PRINTER ALARM 4 REFER TO USER GUIDE For all PRINTER ALARM messages Open and close the cover. If this does not clear these messages, turn off your machine and call for service. For PRINTER ALARM 3 If you have the second paper tray installed, and the manual feed cover is moved, the machine will display...

  • Page 222: Counters

    Counter. Press Enter. Press to select the counter you want. Press Enter. Press Menu/Exit to return to standby mode. OKIFAX 5780/5980 Resetting the Image Drum Counter After you have replaced the image drum cartridge, use this function to reset the drum counter.

  • Page 223: List Of Problems

    Your machine won’t dial. Problem 6: The display shows a communication error. Problem 7: You sent a fax but the image the remote fax machine received was very poor. Problem 8: You keep getting reports you do not want. Problem 9: You sent a fax but it was received completely blank.
  • Page 224 Problem 14: You set your machine for delayed transmission but it did not send. Problem 15: Your machine will not poll a remote fax machine. Problem 16: Your machine is connected to a PBX and you can’t dial out. Problem 17: You want to answer an external telephone but your machine always answers first.

  • Page 225: The Display Is Blank

    Problem 1: The display is blank. Solution: Check the power cord to make sure that it is firmly plugged in. Verify that the power switch is in the ON position. Check your wall outlet to make sure that it has power. Problem 2: Nothing happens when you press the control panel keys.

  • Page 226: Problem 4: Your Documents Jam

    Make sure the document is not wider than your machine can load. Try making a copy of the document on a photocopier and faxing the copy. OKIFAX 5780/5980 Problem 5: Your machine won’t dial. Solution: Check the power cord and wall outlet.

  • Page 227: The Display Shows A Communication Error

    One Touch keys and then changing the Communication Parameters for that One Touch key. See “Programming Speed Dial Numbers.” Your machine or the remote fax machine may need servicing. Try sending a fax to another location to check your machine.

  • Page 228: You Sent A Fax But The Image The Remote Fax Machine Received Was Very Poor

    Problem 7: You sent a fax but the image the remote fax machine received was very poor. Solution: If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings.

  • Page 229: The Image Received On Your Machine Was Very Poor

    Problem 10: The image received on your machine was very poor Solution: Contact the person sending you the fax and ask them to change their Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly.

  • Page 230: Your Machine Does Not Answer The Phone Or Receive Faxes

    [TEL]. See “Setting Basic Features, Setting the Answering Mode.” OKIFAX 5780/5980 Problem 13: Your received documents are light or have vertical streaks on them and you are not out of toner.

  • Page 231: You Set Your Machine For Delayed Transmission But It Did Not Send

    See “Setting Basic Features, Setting the Date and Time.” Problem 15: Your machine will not poll a remote fax machine. Solution: Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode. Problem 16: Your machine is connected to a PBX and you can’t dial...

  • Page 232: Your Received Faxes Sometimes Look Distorted

    You are constantly receiving unsolicited advertising on your machine. Solution: Try using the closed network function. See “Basic Faxing, Rejecting Unsolicted Fax Messages.” OKIFAX 5780/5980 Problem 20: Your machine does not immediately switch to TEL mode when you make or receive a voice call. Solution: Try pressing the Stop key.

  • Page 233: Your Machine Receives Faxes, But Doesn't Print Them

    Problem 21: Your machine receives faxes, but doesn’t print them. Solution: Your machine may be out of paper. Check the paper tray. If empty, supply paper. Your machine may be out of toner. Check the display for a TONER LOW message. If displayed, replace the toner cartridge.

  • Page 234: Shipping Your Machine

    For instructions on shipping your machine to an authorized service center, call the authorized service center (CAS) nearest you. For a listing of the authorized service centers (CAS) in Latin America, refer to the Oki Data Web Site. Select Spanish, then Service and Support, then Service Centers.

  • Page 235: Specifications

    Specifications All specifications are subject to change without notice. For the latest product and technical support information, visit the Oki Data Web site: www.okidata.com Dialing One-Touch 5780: 5980: Auto Dials 5780: 5980: Groups 20, up to x numbers each where x =...

  • Page 236: General

    General Protocol ITU-T G3 Modem Speed Maximum 33.6 Kbps Transmission Speed 5780: 3.0 seconds per page (ITU-T Test Chart #1) 5980: 2.5 seconds per page (ITU-T Test Chart #1) Print Speed Maximum 10 pages per minute Print Resolution 600 dpi...

  • Page 237: Scanning

    Scanning Scan Speed 5780: 3 seconds per page 5980: 1.5 seconds per page Scan Resolution 300 dpi Scan Width 8.5 inches (21.5 centimeters) Scan Length 5 to 14 inches (12.8 to 35.6 centimeters) Gray Scale 64 levels Consumables Toner Yield...

  • Page 238: Paper Handling

    16 to 32 lb. (60 to 121 g/m Envelopes Monarch, COM-10, DL, C5, COM-9 You must use envelopes with a straight-cut flap. OKIFAX 5780/5980 Physical Dimensions The paper tray is NOT included in any measurements. Width 14.2 inches (36 centimeters) Depth 18.6 inches (47.2 centimeters)

  • Page 239: Electrical

    Electrical Power 120 VAC +6%, -15% 50/60 Hz +/- 2% 220/240 VAC +/- 15% 50/60 Hz +/- 2% Battery Backup 72 hours Power Modes Ready Standby Warmup Time From Standby, 30 seconds Environmental Temperature Operating 50 to 90 degrees Fahrenheit 10 to 32 degrees Celsius Storage 14 to 110 degrees Fahrenheit...

  • Page 240: Index

    600 dpi TX Kit (Option) 212 Access Digit (PBX) 70 Accessories 211 Active Memory Files Report 106, 188 Activity Report 187 Address, Personal Mailbox 138 OKIFAX 5780/5980 Alarms Adjusting the Buzzer 74 Adjusting the Speaker Volume 74 Alarm Indicator Location 30 Continuous Tone 73...
  • Page 241 B.C. (Communication Code) 201 Back Cover 27 Backup File TX 76, 149 Batch, Delayed Transmission 132 Battery Backup 22 Specifications 239 Beeps 38 Box Information 194 Broadcast Confirmation Report 189 Definition 116, 124 Enter Key 30 Entry Report 199 Locations (Number of) 235 Sending 125 vs.
  • Page 242 Control Access to Your Machine 15, 76, 149 Control Panel 21, 25, 29 Alarm Indicator 30 Enter Key 30 OKIFAX 5780/5980 No response when keys are pressed 225 Shift Down Key 30 Shift Left Key 30 Shift Right Key 30...
  • Page 243 Dial Broadcast Transmissions 235 Communication Speed 84 Dial Parameter Settings 68 Factory Defaults 68 Programming 68 Dial Prefix 71 Clearing the Number 78 Entering the Number 78 Dial Pulse (DP) 69 Dial Tone Detection 69 Hook Key 32 Dialing Characteristics Space Key 35 Echo Protection 84 Enter Number before Loading...
  • Page 244 Stacking 114 Factory Defaults Dial Parameter Settings 68 Fax-back system 164 Faxing Document Guidelines 91 General 91 OKIFAX 5780/5980 Forwarding 23 Group vs. Broadcast 115 Loading Documents 93 Multiple Page 92 Receiving Confidential Faxes 143 Sending a Delayed Batch 134...
  • Page 245 Half Duplex 236 Half-tone 22 Resolution Key 31 Handset Installation 49 Manual Reception 102 Help 11, 12, 31 Function List 12, 55 Help List 12, 31 Help Button 21, 237 Helpful Hints 17 Quick Message Confirmation Report 18 Recording Addresses and Pass- words 18 References 19 Configuration Report 19...
  • Page 246 Type of Original 94 LOC# (Speed Dial Number) 84 Location Name (ID) Entering Spaces 35 Entering Symbols 31 Find 32 OKIFAX 5780/5980 Loudness Adjusting the Buzzer 74 Adjusting the Volume 74 Lowercase, Caps Key 35 Machine Setting the Machine ID 63...
  • Page 247 Norwegian Characters Unique Key 31, 35, 85, 86 Numeric Keypad 24, 32 Sending a Fax 97 Off-Hook (Alarm Tone) 38 OK (Result Code) 201 Oki Data e-Mail Address 2 Mailing Address 2 Web Site 2, 20 One-Touch Dialing 34 Keypad 24, 33, 34...
  • Page 248 Options 211 600 dpi TX Kit 212 Answering Machine and Tele- phone, Install 50 Answering Machine, Install 50 Dual Line 212 OKIFAX 5780/5980 External Telephone, Install 49 Handset 49, 212 Memory Expansion 212 Obtaining 211 Second Paper Tray 212 T.37 212 T.38 212...
  • Page 249 Paper Tray Capacity 26 Location 26 Paper Sizes 26 Parameters Incoming Calls 72 Password Backup File TX 76, 149 Changing 140 Department Code (Restricted Access ID) 182 If forgotten 137 Memory 181 Recording 137 Restricted Access ID (Department Code) 182 Pauses Entering Pauses 36 Pause Key 36...
  • Page 250 No Paper Reception 103 No Toner Reception 103 PBX Line Access Digit 70 Power Failures 99 Power Outage Report 99 Remote Diagnosis 175 OKIFAX 5780/5980 Report Options 60 Stop Key 33 Programming Alphabet Keys 35 Alternate Number 34 Clear Key 31...
  • Page 251 R_JAM (Result Code) 201 Real-Time Dialing 101 Receiving Answering Machine 66 Confidential Faxes 23 Continuous Tone 73 Dual Access 111 Fax and Telephone Calls 65 Faxes are distorted 232 Faxes won't print 233 Forwarding Mode [FWD] 67 Incoming Call Parameters 72 Incoming Options 60 Incoming Settings 68 Manual Reception 102...
  • Page 252 Backup File TX 76, 149 Control Access to Your Machine Passwords 15 Restrict Phone Numbers 15 Delayed Transmission 14 Relay Faxing 14 Saving Time 16 Auto Start 69 Dual Access 16 Help Button 16 Oki Data Web Site 16 Speed Dial Numbers 16...
  • Page 253 Scanning 237 Cleaning the Scanner Path 202 Gray Scale 237 Length 237 Resolution 237 Speed 237 Width 237 Search by Group Name 122 Group 123 One-Touch Keys 34 Search to Send a Fax 97 Speed Dial/Search Key 32 Second Panel Accessing 37 Location 33 One-Touch Keys 37...
  • Page 254 Single Sheets 238 Universal Tray 238 Print Resolution 236 Print Speed 236 Protocol 236 Scanning 237 Toner Cartridge Yield 203 Transmission Speed 236 OKIFAX 5780/5980 Speed Instant Dial 176 Modem 236 Print 236 Scanning 237 Transmission 236 Speed Access ID/Password Programming 58...
  • Page 255 TEL Mode 65 Manual Reception 102 Unit doesn't switch 232 Telephone External Installation 49 Real-Time Dialing 101 Using to Send a Fax 97 Telephone Answering Device Mode [TAD] 66 Telephone Directory 190 Speed Dial/Search Key 32 Telephone Line Connection 48 Dial Prefix 71 Distinctive Ring 180 Hook Key 32...
  • Page 256 Closed Network 98 Unwanted Faxes 232 Uppercase (Caps Key) 35 User Language, Changing 74 Ventilation Installing the Machine 42 Volume Buzzer Adjustments 74 Speaker Adjustments 74 OKIFAX 5780/5980 Warranty LED Printhead (Location) Location 28 Width Reduction 74 Width, Scanning 237...

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