Oki OKIFAX 5900 User Handbook Manual
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Oki OKIFAX 5900 User Handbook Manual

Oki user's handbook facsimile 5700, 5900
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Summary of Contents for Oki OKIFAX 5900

  • Page 1 User’s Handbook...
  • Page 2 Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.

  • Page 3: Energy Star

    Year 2000 Compliance All products currently sold by Oki Data are Year 2000 compliant. Each product contains information technology that accurately processes date and time data between the years 1999 and 2000, and carries no issue for the September 9, 1999 (9999) programming concern.
  • Page 4 Handbook...

  • Page 5: Table Of Contents

    Contents Introduction ... 1 Features ... 1 Product Options ... 3 A Look at the Components and Control Panel ... 4 Components ... 4 Control Panel Keys and Indicators ... 9 One-Touch Keypad ... 12 Signal Tones ... 13 Installation ... 14 Safety ...
  • Page 6 Telephone Answering Device Mode [TAD] ... 31 Memory Reception Mode [MEM] ... 31 Forwarding Mode ... 31 PC Fax Mode ... 31 Dial and Incoming Call Parameter Settings ... 32 Dial Parameter Settings ... 32 Redial Tries ... 32 Redial Interval ... 32 Auto Start ...
  • Page 7 Rejecting Unsolicited Fax Messages ... 51 Power Failures and Memory ... 51 Dual Access ... 52 What You Can Do While Sending a Fax ... 52 What You Can Do While Receiving a Fax ... 52 What You Can Do While Making Copies ... 52 Making Copies ...
  • Page 8 Maintenance ... 78 Replacing the Toner Cartridge ... 78 Replacing the Image Drum ... 81 Resetting the Drum Counter ... 83 Cleaning the Scanner Path ... 83 Obtaining Consumables and Replacement Parts ... 84 Consumables ... 84 Options ... 84 Problem Solving ...

  • Page 9: Introduction

    Speed dialing. Set up to 40 (Model 5700) or 80 (Model 5900) pre-programmed telephone numbers for automatic one-touch faxing, as well as an additional 100 (model 5700) and 150 (model 5900) numbers for 2 or 3-digit entry faxing. Group dialing. Create as many as 20 groups of telephone numbers and send documents to multiple locations with a single selection (broadcast faxing).
  • Page 10 Advanced transmission and reception functions. Includes delayed transmission, broadcasting (multi- location transmission), confidential message transmission/reception, relay broadcasting, polling, etc. Automatic redial and page re-transmission. Ensures document transmission when a telephone number is busy or a problem occurs in the communications process. Advanced memory transmission/reception features.

  • Page 11: Product Options

    Product Options The following are optional devices that can be purchased to expand the functions of OKIFAX 5700/5900 facsimile machines: Second Paper Tray. Increases paper holding capacity to 500 sheets (universal size: legal, letter, A4). Expanded Memory. Adds more memory to increase storage capacity.

  • Page 12: A Look At The Components And Control Panel

    A Look at the Components and Control Panel Components LCD Panel Displays status of machine and operation in progress. Control Panel (Programming) Keys Main keys used for programming machine settings and operations and navigating through the function menu. Power Switch Press 1 to turn on and 0 to turn off.
  • Page 13 Document Stacker Holds original documents after being faxed or copied. Copy Output Lever Up position: copies exit the machine facedown. Down position: copies exit face up. Available only when copying or when using Network Print or PC Print. Paper Indicator Shows level of paper remaining in paper tray.
  • Page 14 Line Jack Jack for connection to main outside telephone line. TEL Jack 1 TEL Jack 2 Jacks for connecting optional telephone handset, external telephone or answering machine. Handbook Back Cover Remove this cover to expose the expansion slots for optional memory, and NIC board. IEEE-1284 Parallel Port Standard hardware for connection to personal computer and operation of MFP...
  • Page 15 Install a new toner cartridge* when the Replace Toner Cart message appears on the display panel. *Only toner cartridges specified for use in this machine by Oki should be installed. Handbook...
  • Page 16 Handbook...

  • Page 17: Control Panel Keys And Indicators

    Control Panel Keys and Indicators 1 LCD Display Panel: Refer to this display for instructions and information while the machine is performing operations, or when entering information or changing settings. 2 Shift Up Key: Use this key to: ¶ Move to the previously selected option in the same operational layer when programming the machine.
  • Page 18 fax/copy after loading the document. Use the Photo setting when the original document includes half-tone images. 10 Type of Original Key (Dark, Normal, Light indicator lights): Use this key to set the contrast after loading the document. Use Light for originals that are too light, Normal for originals with good contrast, and Dark for originals that are too dark.
  • Page 19 Return to higher operational layers when programming the machine. 22 One-Touch Keypad Latch to Second Panel (model 5900): Lifting on this latch, the primary label plate for the One-Touch keypad rotates on hinges to reveal a second panel. 23 One-Touch Keypad: For a detailed description of the One-Touch Keypad functions, please refer to the next section, One-Touch Keypad.

  • Page 20: One-Touch Keypad

    One-Touch Keypad Use these keys for quick, one-touch dialing and the programming of other machine operations. In addition to the ability to assign telephone numbers (up to 40 digits each) to a One-Touch key, alphanumeric names of up to 15 characters in length can be registered (Telephone Directory).

  • Page 21: Signal Tones

    Accessing Second Panel of One-Touch Keys (model 5900) To access the second panel of One-Touch keys (41-80 for model 5900) grasp the latch at the bottom of the keypad and lift up on the main panel, swinging it up and to the right.

  • Page 22: Installation

    Installation Overview To install your new OKIFAX 5700/5900, following the steps in this section. Safety Installation Hints Operation and Maintenance Toner and Image Drum Handling Emergency First Aid Getting Started Setting Up Your Fax Machine Loading Paper Safety Installation Hints...

  • Page 23: Operation And Maintenance

    Operation and Maintenance Use a dry cloth to clean the control panel and the main body of the unit. Aside from the instructions specifically mentioned in this handbook, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself.

  • Page 24: Getting Started

    5 Telephone line cord 6 Document Stacker Handbook 7 Documentation Handbook Quick Reference Warranty, Regulatory, Specification Information If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit.

  • Page 25: Setting Up Your Fax Machine

    Setting Up Your Fax Machine 2 Press the release buttons located on both sides of the copy stacker. Lift up the stacker. 1 Lift up on the document tray and swing it up and out of the way. Handbook...
  • Page 26 3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out. Caution: Do not touch the green drum surface! 4 Grasp the protective sheet and pull it out. Handbook 5 Put the image drum cartridge back into place. 6 Press down at each end of the image drum cartridge to make sure it is installed correctly.

  • Page 27: Installing The Toner Cartridge

    Safety guides at the beginning of this section. Important: This machine will only operate using toner cartridges specified by OKI for this facsimile machine. The use of any other toner will result in the display of an operation error and in machine malfunction.

  • Page 28: Attaching The Document Stacker

    4 Lower the right side down into the toner well. 5 Push the lock lever forward until it stops. Handbook 6 Close the copy stacker and document tray. Attaching the Document Stacker Attach the document exit stacker on the back of the machine using the latching mechanism provided.

  • Page 29: Connecting To The Telephone Line

    Connecting to the Telephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of the machine. 2 Insert the other end into your wall telephone Installing the External Optional Handset If you purchased an external handset option with your fax machine, follow these instructions to install it.

  • Page 30: Connecting An External Telephone Or Answering Machine

    Connecting an External Telephone or Answering Machine Important: Any external telephone or answering machine connected to Your fax machine must be FCC (US) or CSA (Canada) approved. 1 Insert one end of the telephone cord into the TEL jack on the back of the fax machine.

  • Page 31: Loading Paper

    Loading Paper Your OKIFAX can hold up to 250 sheets of standard-weight (20 lb.) paper in letter, legal, and A4 sizes. For best results, use paper specially made for laser printers or photocopiers. If you are receiving a document created on legal-size paper, the document will be reduced to fit on letter size paper.

  • Page 32: Selecting Functions And Settings

    Selecting Functions and Settings Overview The navigating keys (a) and LCD display (b) on the control panel simplify setting your machine’s functions. The machine functions are organized in a menu structure. As you navigate through the menu using the navigation keys, functions are displayed in the LCD window.

  • Page 33: Primary Menu Functions

    Primary Menu Functions Delayed TX Delayed Batch TX Priority TX Confidential TX Relay Initiate TX Rolling TX/RX Print From Memory Report Print Location Program Setup Counter Printer Cleaning Using the Help Key To see how the menu is organized, press HELP. Your machine will print out a Function List with instructions to access menu items.

  • Page 34: Using Step Access

    1 Using Step Access To navigate through the various functions step by step, use the navigation keys: Press the MENU/EXIT key to activate the function menu mode and to exit the function menu mode and return to standby state. Press SHIFT UP to move to the previous function or ¶...

  • Page 35: Speed Access Numbers

    Following are the speed access numbers and their assigned functions. Clock Adjustment 00 Clock Adjustment ID/Password Programming 01 TSI/CSI 02 Sender ID Machine Settings 10 Auto Answer Mode 11 Monitor Volume 12 Buzzer Volume 13 User Language 14 Remote Diagnosis 15 TX Mode Default 16 No Toner Memory Receive 17 Memory Full Save...
  • Page 36 Speed access numbers (continued) Dial Options 40 Redial Tries 41 Redial Interval 42 Auto Start 43 Dial Tone Detect 44 Busy Tone Detect 45 MF/DP 46 Pulse Dial Rate * Incoming Options 60 Incoming Ring 61 Remote Receive 62 T/F Timer Program 63 Continuous Tone Report Options 70 MCF (Single Loc.)

  • Page 37: Setting Basic Features

    Setting Basic Features Overview Setting the Date and Time Follow these instructions to set the date and time: 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 00. The display shows: 3 Enter the current date (xx/xx/xxxx) and time (hh:mm) using the numeric keys (0-9), press Enter.

  • Page 38: Setting The Language

    To set TSI/CSI and Sender ID: 1 Press Menu/Exit to enter the menu. 2 Input speed access number 02. 3 Input up to 20 numbers and characters (0-9/Hyphen/Space/ +), press Enter. 4 Press Menu/Exit. Setting the Language 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 3 Select the language you want to appear on the display panel.

  • Page 39: Telephone Answering Device Mode [Tad]

    Telephone Answering Device Mode [TAD] You have an answering machine connected to your fax machine. In this mode, your machine detects whether an incoming call is a fax or voice call. If it is a fax call, your machine receives the fax.

  • Page 40: Dial And Incoming Call Parameter Settings

    Dial and Incoming Call Parameter Settings These settings allow you to control the way your machine dials telephone numbers and received incoming calls. Setting these functions before beginning use of your machine will make your fax communications more efficient. To set these parameters 1 Press Menu/Exit to enter the menu.

  • Page 41: Tone/Pulse (Mf/Dp)

    Tone/Pulse (MF/DP) Speed access no. 45 This function controls which method your machine uses for dialing: DP, dial pulse dialing which uses monotone pulses to dial a number like a rotary telephone, MF, multi-frequency dialing (touch tone) which uses different tones to dial a number.

  • Page 42: Incoming Call Parameters

    Incoming Call Parameters Incoming Ring Speed access no. 60 This function offers a soft ringing sound through the machine’s built-in speaker when a call is received. If the function is set to OFF, the machine will not emit a ringing sound during incoming calls.

  • Page 43: Other Basic Parameters

    Other Basic Parameters Monitor Volume Speed Access no. 11 The machine is equipped with a speaker for monitoring operations. This function provides a 5-level audio adjustment of the speaker (OFF, Low, Mid, High-Mid, High). Buzzer Volume Speed Access no. 12 The machine is equipped with a buzzer that sounds when a fax communication ends or, if an external telephone is connected, when the receiver is not properly returned to its...

  • Page 44: Connecting To A Pbx

    MCF. (Single-Loc) Speed Access no. 70 Set ON, a MCF will be printed out automatically for single location transmissions. When set to OFF, no report will be printed out. MCF. (Multi-Loc) Speed Access no. 71 Set to ON, single and multiple location transmission MCF99999999 will be printed automatically.
  • Page 45 5 Input the digit(s) normally dialed to obtain an outside line from the PBX, press Enter. 6 Press Menu/Exit to return to standby mode. * Dial Prefix can also be accessed from the main menu by entering its speed access code 51. Keep in mind that all of the outside telephone numbers programmed into the machine must begin with the dial prefix of the PBX.

  • Page 46: Programming Speed Dial Numbers

    Handbook Your OKIFAX machine is equipped with 40 one-touch keys (model 5900 is equipped with a second hidden panel for an equivalence of 80 keys). Two 40-digit numbers can be programmed to each one-touch key, a primary number and an alternative number that is used if the primary number is busy or goes unanswered.

  • Page 47: Programming One-Touch And 2 Or 3 Digit Speed Dial Numbers

    Programming One-Touch and 2 or 3 Digit Speed Dial Numbers To begin programming your speed dial numbers, follow these instructions. Collect Information Gather the following information for each Speed Dial number you want to store: Entry 1 Name 2 Primary telephone number (LOC#) 3 Alternate telephone number (ALT#) 4 Communications speed 5 Echo protection state...
  • Page 48 Program the Information To enter the information for each speed dial number, use one of the following input methods: Numeric Keypad 0-9/*/#: Use these keys to enter alphabetic characters (uppercase, lowercase). Unique Key: Use this key to enter a variety of unique characters, including: ! # &...

  • Page 49: Programming A Speed Dial

    Programming a Speed Dial 1 Press Menu/Exit to enter the menu. to select Location Program, press Enter. 2 Press 3 The cursor will be at Speed Dial. Press Enter. 4 Input the speed dial number you want to program (One Touch, 2-digit, 3-digit), press Enter. 5 Input the telephone number (LOC #), press Enter.

  • Page 50: Chain Dialing

    You can create up to 20 different groups of telephone numbers, each group having Handbook a maximum of 140 (5700), or 230 (5900) locations. Each group is listed by a group dial number, and can also be assigned a name for alphabetic search.

  • Page 51: Basic Faxing

    Basic Faxing Overview Preparing Documents Guidelines Try to use good quality documents for your fax transmission. Documents that are typed, or written with a black felt-tip pen on white (or light) paper work best. Do not send documents that are not rectangular. Never use documents that have wet or sticky surfaces, wrinkles, staples, or paper clips.

  • Page 52: Loading Documents

    Loading Documents To prevent paper jams and problems during operation: Stack your documents neatly Align document edges before loading Don’t load different size documents at the same time You can load and prepare to transmit a document while your machine is still sending or receiving another message (as long as the document feeder is clear).

  • Page 53: Sending A Fax To A Single Location

    4 If necessary, use the Resolution and Type of Original keys for the best possible quality. Resolution For normal office documents, use STD (standard) resolution (default) For documents with small type or other fine detains, use FINE or EX.FINE resolution. For documents with photos or many shades of gray, use PHOTO resolution.

  • Page 54: Using The Search Function

    Using the Search Function 1 Press the Speed Dial/Search key. The display will show ENTER 1-ST CHAR. 2 Using the One-Touch key, enter the first letter of the name of the location you want to transmit to. 3 Repeatedly press the letter key to scroll through the list of location IDs beginning with that letter.

  • Page 55: Sending A Fax To Multiple Locations (Broadcasting)

    Programming Speed Dial Numbers). You can create up to 20 different groups of telephone numbers, each group having a maximum of 140 (5700), or 230 (5900) locations. Each group is listed by a group dial number, and can also be assigned a name for alphabetic search.

  • Page 56: Display Messages

    Display Messages Below are some of the messages you may see during a typical fax transmission. (location) The remote location’s Personal ID, TSI/CSI, Location ID or the telephone number you entered will identify the location during transmission. CALLING The line is ringing. SENDING The machine is transmitting a fax.

  • Page 57: Receiving Faxes Manually

    2 If documents are stuck partway through the document feeder, you may see a RELOAD DOCUMENT message on the display. Press the Stop key again. The machine feeds the document the rest of the way through the document feeder. Receiving Faxes Manually If you machine is set to the manual receive (TEL) mode, follow the instruction below to receive faxes.

  • Page 58: No Toner Reception

    No Toner Reception When your machine is running low on toner it displays TONER LOW, REPLACE TONER CART. If user function 22:NO TONER MEM.RX is set to OFF (default setting), and the print density is high enough, you can continue to use the toner cartridge without replacing it until the print density becomes too low.

  • Page 59: Rejecting Unsolicited Fax Messages

    Rejecting Unsolicited Fax Messages The machine provides a closed network function that allows refusal of unsolicited faxes such as advertising. If activated, when there is an incoming call, the machine compares the TSI (CIG) with the last four digits of the programmed Speed Dial numbers.

  • Page 60: Dual Access

    Dual Access Your fax machine’s dual access feature allows you to load and prepare to transmit a document while it is receiving or sending another fax from memory. This feature increases your productivity and reduces the time you spend waiting for other operations to finish.

  • Page 61: Making Copies

    Making Copies You can use your machine to make up to 99 copies at one time. The copy stacker capacity is 250 for face-down copies and 10 sheets for face-up stacking. Documents fed through the automatic document feeder will be printed at a resolution of 600 dpi.

  • Page 62: Face Up Stacking/Face Down Stacking

    3 Insert a sheet of paper (face up) on the tray and push into the slot until the machine grabs hold of the paper. 4 Press Copy. If you are making more than one copy, feed paper continuously one sheet at a time. Handbook Face Up Stacking/Face Down Stacking The machine can process copies in two ways: stacked with...

  • Page 63: Advanced Operations

    You can scan the document and store the data in memory. The OKIFAX 5700 and 5900 can send documents at up to 20 (5700) or 30 (5900) different specified times. You can program a delayed transmission to occur at any time over the next three days.
  • Page 64 To send a delayed batch fax (One Session): 1 Load the document(s). 2 Press Menu/Exit key to enter the menu. to select Delayed Batch TX, press Enter . 3 Press 4 Enter the Speed Dial number of the desired location using the assigned One Touch key or the numeric keypad.

  • Page 65: Priority Transmission

    Priority Transmission When you need to ensure that a document is transmitted immediately, the document loaded and scanned under this feature has priority over previously scanned documents or the processing of messages received in dual access or standby modes. Use this feature when you need to send a fax immediately, and the machine is processing other messages.

  • Page 66: Receiving Confidential Faxes

    Programming Personal (Confidential) Mailboxes Speed access no. 03. The OKIFAX 5700/5900 can be programmed to manage16 personal mailboxes. When set up, each mailbox is opened as a Confidential or Bulletin Polling (See Bulletin Polling) box. Once a mailbox for receiving confidential messages has been created, none of the messages sent to it can be printed until the password for that box is correctly entered.

  • Page 67: Closing A Mailbox

    Closing a Mailbox If you want to close a mailbox, do the following. A mailbox must be empty before it can be closed. To close a mailbox: 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 03, wait. 3 Enter the number of the personal mailbox to be modified/ deleted, press Enter.

  • Page 68: Relay Faxing

    Relay Faxing is different from group faxing. In Group Faxing, a fax is sent to a preprogrammed group of locations directly from the fax machine. At this writing, the OKIFAX 2600 is the only Oki fax machine that can function as a relay key station. Relay Initiating Station Your fax machine can act as the relay initiating station, which starts the relay broadcast by sending the original documents.

  • Page 69: Sending Documents Requested By Another Fax Machine (Polling Transmission)

    Initiating a relay broadcast: 1 Load the document(s). 2 Press Menu/Exit to enter Menu. to select Relay Initiate TX, press Enter. 3 Press 4 Enter the password (4-digit number) of key relay station, press Enter. 5 Enter two-digit numbers of remote stations, press Enter. 6 Enter the desired location using the Speed Dial number or numeric keypad, press Start.

  • Page 70: Memory Polling (Bulletin)

    Memory Polling (Bulletin) This feature enables remote machines to contact this machine and poll data directly from memory until all of the stored documents have been retrieved. To set memory polling (bulletin): 1 Press Menu/Exit to enter the menu. to select Polling TX/RX. 2 Press 3 Press Enter to select Polling TX.

  • Page 71: Document Tray Polling

    Printing Documents Scanned into Memory for Bulletin Polling If you need to print out the document(s) scanned into memory for bulletin polling, use the following procedure. To print from personal (bulletin polling) mailboxes: 1 Press Menu/Exit to enter the menu. to select Print from Memory, press Enter .

  • Page 72: Dialing Another Fax Machine To Request Documents (Polling Reception)

    7 Press Enter to cancel memory. 8 Machine returns to standby mode. Call Forwarding The OKIFAX 5700/5900 machines are equipped with call forwarding to increase faxing convenience and reliability. Forwarding You can set your fax machine to automatically to forward incoming faxes to a predetermined number of up to 40 characters (0-9/*/#/+/Pause/Hyphen/Space) can be entered.
  • Page 73 to select Location Program, press Enter. 2 Press to select Forwarding No., press Enter. 3 Press 4 Enter the telephone number, press Enter. 5 Press Menu/Exit to return to standby mode. To set the auto answer mode to FWD: 1 Press Menu/Exit to enter the menu. to select Setup, press Enter.

  • Page 74: Customizing Features And Operations

    Customizing Features and Operations Overview Many of the OKIFAX 5700/5900 features and settings can be changed to suit your needs. Here we list a number of user changeable functions that can be used to customize machine operations. Viewing Current Settings...
  • Page 75 function settings to adjust machine operations to best fit the situation. During the programming sequence, the new default combination will be indicated on the control panel Memory Full Save Speed access no. 17 With features like group dialing, dialing starts after an entire document or set of documents is read into memory.
  • Page 76 Pulse Dial Rate Speed Access no. 46 If the machine is set to DP, this function controls the rate of the dialing pulses (which vary by country). Available settings are 10, 16 and 20pps. Pulse Make Ratio Speed access no. 47. If the machine is set to DP, this function controls the make rate of the dialing pulses.
  • Page 77 TEL/FAX, or TAD—will override Distinctive Ring. This feature may not work properly if you have a telephone other than a genuine Oki optional handset connected to your fax machine. Setting Distinctive Ring To set up your fax machine to recognize another ring pattern: 1 Press the Menu/Exit key to enter the menu.

  • Page 78: Service Function Settings

    5 At Password Close, press Enter to confirm password cancellation. 6 Press Menu/Exit to return to standby mode. Restricted Access ID Speed access no. 05 This is a 4-digit numeric password that must be entered to use the machine when it is set in the Restrict Access mode. Up to 24 passwords can be registered at one time.

  • Page 79: Options

    Options The following options are available for enhancing the operation of your OKIFAX 5700/5900. See the Maintenance section for information on purchasing these options MFP PC Interface Kit...
  • Page 80 2 or 4MB. An expandable memory slot is located under the back cover of the machine. 2 MB Memory Expansion Card stores up to 360 pages (5700) and 520 pages (5900) Part #40755302 4 MB Memory Expansion Card stores up to 520 pages...

  • Page 81: Reports

    Reports Overview Understanding Reports Your machine provides useful reports that show the current settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print, then refer to Printing Reports for instructions on printing a report.

  • Page 82: Confidential Reception Report

    Confidential Reception Report This report prints automatically each time your machine receives a confidential message. Information in this report includes. The date the message was received. The total amount of time your machine spent receiving the message (S, R-TIME). The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID).

  • Page 83: Configuration Report

    Configuration Report The configuration report provides a list of the current operational settings of your machine. The information includes: The current User Function settings (except for One Touch Parameter settings, which appear in the telephone directory). The Sender ID (ID=), TSI/CSI (TEL NO.), and call back number currently programmed into your machine.

  • Page 84: Codes Used In Reports

    Codes Used in Reports Result Codes Result codes indicate the results of communications. BUSY The other machine’s line was busy or there was no answer. CANCL A message was erased after being held in memory for 10 days. COMP. A multiple-location transmission was completed. COVER The cover was opened during the communication.
  • Page 85 Communication Codes Communication codes indicate the communication mode was used for a communication. B.C. Multiple-location transmission (broadcast). CALLING A communication initiated by your machine. CALLED A communication initiated by a remote fax machine. Handbook...

  • Page 86: Maintenance

    Replacing the Toner Cartridge This machine will only operate using toner cartridges specified by OKI for the OKIFAX 5700 and 5900. The use of any other toner will result in the display of an operation error and in machine malfunction.
  • Page 87 2 Press the release buttons located on both sides of the copy stacker. Lift up the stacker. 3 Pull the gray lock lever on the old toner cartridge all the way toward you. 4 Carefully lift the toner cartridge out of the image drum unit.
  • Page 88 5 Unwrap the new toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge. 6 Holding the cartridge with the bottom down, insert the left side into the toner well, placing it under the tab (a). Handbook 7 Lower the right side down into the toner well.

  • Page 89: Replacing The Image Drum

    9 Using the cleaning wipe provided with your new toner cartridge, gently wipe back and forth across the full length of the LED array. 10 Close the copy stacker and document tray. Make sure the cover is firmly closed. Replacing the Image Drum Image Drum Kit - Part# 40433308 If the faxes you receive are light or have vertical streaks in them and you are not out of toner, or if your machine displays...
  • Page 90 1 Turn off the power switch. 2 Lift up on the document tray and swing it up and out of the way. 3 Press the release buttons located on both sides of the copy stacker. Lift up the stacker. Handbook 4 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out.

  • Page 91: Resetting The Drum Counter

    5 Insert the new drum cartridge. Press down firmly on both ends to lock the drum in place. 6 Lift out the toner well cover and discard. 7 Install a new toner cartridge. Follow steps in “Replacing the Toner Cartridge” in this section. Resetting the Drum Counter Use this function to reset the drum counter when you replace the image drum and to clear the CHANGE DRUM message.

  • Page 92: Obtaining Consumables And Replacement Parts

    Toner Cartridge Kit: - Part# 40815606 Image Drum Kit: - Part# 40433308 Handbook Options See the Customizing Features and Operations section for more information on options for your 5700/5900. 2 MB Memory Expansion Kit Part# 40755302 4 MB Memory Expansion Kit Part# 40755312...

  • Page 93: Problem Solving

    Problem Solving Overview Clearing a Document Jam When a document jam occurs, your machine beeps and an error message appears in the display. If the jammed document looks like it is positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder.
  • Page 94 1 Turn off the power switch. 2 Grasp the document tray from the bottom and lift up, swinging it up and back out of the way. 3 Press on the latches on both sides of the copier stacker until the cover of the image drum compartment is released and pops up.
  • Page 95 6 Pull out the paper tray. 7 Remove any paper caught in the feeder and any damaged paper in the tray. 8 Load the paper tray, making sure the paper is below the “Paper Full” marking. 9 Slide the paper tray back into the machine until it latches in place.

  • Page 96: Printing A Cleaning Page

    Printing a Cleaning Page If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum. The cleaning page process Removes residual impurities from printing surfaces. Reduces problems such as repeating marks, blotching, and shading.
  • Page 97 NO PAPER CHECK PAPER SUPPLY The paper tray is out of paper. Add more paper. PAPER JAM CHECK PAPER OR PATH Jam: Paper is jammed feeding from the paper tray into the printer. Or, paper may be jammed inside the printing mechanism under the image drum.
  • Page 98 This error will occur if an incorrect toner cartridge is installed. This machine will only operate using toner cartridges specified by OKI for the OKIFAX 5700/5900. If you are using the correct toner cartridge, open and close the cover. If this does not clear the message, turn off the machine and contact the nearest authorized OKIFAX dealer for service.

  • Page 99: Reading The Print Counters

    4 Press Clear twice. 5 Press Menu/Exit to return to standby mode. Problem Checklist Your 5700/5900 is a complex machine with many features and functions that allow it to operate in different ways. Many problems you experience may be due to improper programming.
  • Page 100 Your documents jam. Check the document for wrinkles, tears or other damage. Make sure there are no staples or paper clips and that the paper is clean and dry. Make sure the document is not wider than your machine can load. Try making a copy of the document on a photocopier and faxing the copy.
  • Page 101 You sent a fax but the image the remote fax machine received was very poor. If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings (see Loading Documents in the “Basic Faxing Operations”...
  • Page 102 not work properly, remove the image drum unit (refer to “Replacing the Image Drum Cartridge”), tap the toner cartridge, and gently shake it 20-30 degrees vertically several times to redistribute toner. Be careful, some toner may leak from the cartridge. If this does not work, you may need to replace your image drum cartridge.

  • Page 103: Shipping Your Machine

    You are constantly receiving unsolicited advertising on your machine. Try using the closed network function. See “Rejecting Unsolicited Fax Messages” in the Advanced Operations section. Your machine does not immediately switch to TEL mode when you make or receive a voice call. Try pressing the Stop key.

  • Page 104: Service And Support

    Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding: Locations of sales & Service Dealer Installation of your machine Usage/normal maintenance of your machine...

  • Page 105: The Okidata Customer Information System

    The Okidata Customer Information System 1-800-OKIDATA (1-800-654-3282) For quick Answers to commonly-asked question, the Okidata Information System Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with: Basic Operating Procedures Sales and Service Referrals Parts and Consumable Referrals Product Information Okidata on the Internet...

  • Page 106: Index

    Index Alarm Indicator 9 Alphabet Keys 12 alternate number 12 Answering Mode Changing 31 Setting 30 Auto Receive Mode 30 Automatic Document Feeder 1 Bulletin Polling 62 Call Forwarding 64 Canceling Messages Stored in Memory 50 Canceling Delayed Transmissions 56 Caps Key 12 chain dial number 12 Index...
  • Page 107 Enter Key 9 Error Messages 88 Error Tone 13 Expanded Memory 3 Faxing Preparing Documents 43 Forward on Paper/Toner Error 64 Forwarding Calls 64 Group dialing 1 Help Key 9 Hook Key 10 Hyphen Key 11 Image Drum Handling 15 Replacing 81 Internet 97 Key Select Tone 13...
  • Page 108 Off-Hook Alarm Tone 13 one-touch dialing 12 One-Touch key 11 One-Touch Keypad 11 One-Touch Keypad Latch 11 One-Touch Labels 11 Operation Functions 66 Options 71 Other Basic Parameters 34 Paper Loading 23 Paper Indicator 5 Paper Jam 85 Paper-Size Setting 35 Pause Key 13 pauses 13 Plus Key 12...
  • Page 109 Second Paper Tray 3 Sender ID 10 Service Dealers 96 Service Function Settings 70 Shift Down Key 9 Shift Left Key 9 Shift Right Key 9 Shift Up Key 9 Shipping 95 Signal Tones 13 Space Key 12 Special character keys 13 Speed Dial 10 Speed Dial/Search Key 11 Speed dialing 1...

This manual is also suitable for:

Of5700Of5900Okifax 5700

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