AT&T MERLIN Attendant for MERLIN LEGEND Installer's Manual page 43

Programming Features of MERLIN Attendant
2. Dial the route number (0 through 9). This is the number callers enter when
they want to be connected to a particular department.
Dial the Day Primary Extension. When the business is open, this is the
3.
first extension number the MERLIN Attendant dials when a caller
selects this route.
4. Dial
#
5. Dial the Day Secondary Extension.
NOTE:
If this space is blank on the form, skip to step 6. If a secondary
extension is not programmed, callers hear the Transfer Fail
announcement when the first extension is busy or does not answer.
When the business is open, the Day Secondary Extension is the
number the MERLIN Attendant dials when it cannot connect the caller
to the Day Primary Extension.
Dial #
6.
Extension.
7. Dial the Night Primary Extension.
NOTE:
If this space is blank on the form, skip to step 8.
When the business is closed, the Night Primary Extension is the first
number that the MERLIN Attendant dials when a caller selects this
route after normal business hours.
Dial #
8.
Extension.
9. Dial the Night Secondary Extension.
to indicate the end of the command for the Day Primary Extension.
to indicate the end of the command for the Day Secondary
to indicate the end of the command for the Night Primary
Programming Supervised Transfer Routes
2-11