Index - Altigen MaxAgent Manual

Index

Numerics
802.1 78
A
AA state 15
Account Codes 46
ACT 2
ACT, integrating with 74
ActiveX control 58
all calls recorded 46
answer options 65
auto attendant 34
auto upgrade 6
auto-dialing 29
from Internet Explorer 62
from MS Office programs 62
B
busy call handling 64
Busy state 15
C
call handling
configuration 63
call history 53
call holding 31
Call Pending state 15
call recording 48
call transfer 32
call waiting 32
multiple 65
calling
by auto-dial 29
from Office Communicator 90
using shortcut keys 29, 62
conference call 35
Conference state 15
conferencing
MeetMe 37
station 35
configuration
call handling 63
general 60
connected 15
contacts screen pop, configuring 75
CRM integration 74
D
databases 2
dialing
by name 28
by number 28
speed dial 30
dialtone 15
distribution lists 69
Do Not Disturb 64
downgrade procedure 6
drop from conference 36
E
echo suppression 78
enable
live call handling 65
multiple call waiting 65
single call waiting 65
Error call state 15
error messages 93
exit 21
external databases 2
F
flash button 31
forwarding all calls 64
forwarding voice mail 50
G
general configuration 60
GoldMine 2
GoldMine, integrating with 74
H
history logs 53
MaxAgent Manual 95