Altigen Alti-MSCRM 2.0 Manuals

Manuals and User Guides for Altigen Alti-MSCRM 2.0. We have 1 Altigen Alti-MSCRM 2.0 manual available for free PDF download: Server And Client Manual

Altigen Alti-MSCRM 2.0 Server And Client Manual

Altigen Alti-MSCRM 2.0 Server And Client Manual (41 pages)

for AltiWare Open Edition (OE/ACC) Release 5.0, and AltiContact Manager (ACM) Release 5.0

Brand: Altigen | Category: Software | Size: 4 MB

Table of Contents

Table of Contents
3
Introduction

5
- About Alti-MSCRM
  5
Installation

9
Alti-MSCRM Screen Pop Configuration

17
- Alti-MSCRM Status
  17
- Tag Definitions
  17
- Extension Configuration
  20
  - Operational Notes
    25
- Dnis/Workgroup Configuration
  26
  - Operational Notes
    29
- Sample Scenario
  32
- Sample Answer Guider
  35
Microsoft Business Solutions Customer Relationship man

37
- Agement
  
  37
Index

41

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