Installing Maxagent On A Client System; Uninstalling Maxagent; Automatic Upgrade; Downgrade Procedure - Altigen MaxAgent Manual

Installing MaxAgent on a Client System

When the above items are done, follow these steps on the client machine:
1. Exit all Windows applications.
2. Insert the MAXCS 6.5 Update1 Clients CD into the CD ROM drive.
3. Open the MaxAgent folder, and run the Setup program in that folder,
following the step-by-step installation instructions as they appear on
the screen.
Alternatively, if your system administrator has loaded MaxAgent on a
shared network server, you can copy the files in the MaxAgent folder to
your desktop PC, and run the MaxAgent Setup program.

Uninstalling MaxAgent

1. From the Windows Start menu, select Control Panel > Add/Remove
Programs > MaxAgent 6.5 Update1.
2. Click Remove, and respond to any additional prompts.

Automatic Upgrade

Each time you start up MaxAgent, a comparison is made with the version
of MAXCS ACC/ACM that is running on the server. If updates were made
on the server, and your version of MaxAgent is out-of-date, you are
prompted for upgrade permission. If you automatically upgrade, the
MaxAgent startup is terminated and a software upgrade session is started.
Restart MaxAgent to run the newer version.
Note: For remote MaxAgent users outside the firewall, TCP port 10050
is required to be open to allow automatic upgrade. Also, automatic
upgrade over the Internet requires the sending of 15 MB files over
the WAN, so it may take some time to perform the automatic
update.

Downgrade Procedure

1. Go to Control Panel > Add/Remove Programs and remove the
MaxAgent 6.5 Update1 program and ALL OTHER 6.5 Update1 client
6 MaxAgent Manual